I wanna start off saying the guys that helped us move everything we bought… AMAZING! I loved there personally and the attitudes from every single one of them! If i could I would give them at Dee 5 plus stars.but the lady who answers the phones… Carol … was rude.. I work with people on a daily basis and I understand you have good days and bad days but after my fiancé and I spent as much as we did I would never in a million years think i’d get talked to the way I did. She is rude and VERY unprofessional. I spoke to her regarding our pick up time being delayed due to my fiancé being in a motorcycle accident.. she then proceeded to laugh in my face and tell me if I was not there by 5:55pm I would not get my furniture. It took everything in me not to be rude back to her… with that being said I WILL NOT be coming back.

Jordans is an outstanding furniture store, with a great variety of items to shop from. I purchased a LazyBoy Reclining Sofa and Reclining Love Seat Set with a coordinating corner chair, all done via text with Miss Karen K. Karen worked tirelessly with me to make sure she understood my wants and needs, the fabrics and colors and sizes. I moved into a smaller place and needed appropriately sized pieces. Karen did it all perfectly, as if she could read my mind. Communication with Karen was excellent. I was never left guessing. And, when it came time for delivery, the delivery guys came EXACTLY when I was told they would, never any reschedules or hangups of any kind. I certainly recommend Jordan Furniture for all furniture needs. I purchased from them 10 years ago when I moved to Conway and now again when I moved to Aiken. They pride themselves on their customer service and Miss Karen made a believer out of me.

Sale person didnt walk with us to much, handed us a card if we needed anything. We left and next day my husband purchased a double recliner for us at another store in Florence. They deliver tomorrow.

Salesperson was very knowledgeable and had a couch in stock that we were looking for. We recieved a good price and purchased the couch. They do charge a delivery charge that I feel should have been free, but I agreed to the deal. I will buy there again.

Did not have what I wanted.

I came here because if the reviews but have been very disappointed. We ordered a couch on labor day. The sales person said the couch would take 6 weeks to arrive at the store. That would allow us to have a couch just before Thanksgiving. I called when the couch was due. They said the couch would now get there just before Christmas. I called on the day they said. They said the couch would now come at the begining of January and that they would call to let us know when it shipped. I gave them a little extra time to call because of the holidays. They did call on January 11th to let us know couch had shipped! They said it would arrive this week and theyd call us when it arrived. Its Saturday and we still havent gotten a call. The excuse is always covid but covid has been here for almost a year. If shipping is going to be more than double what theyve said thats a problem and I expect some kind of compensation but have received none.The store has a large variety of well known brands. The sales people are nice although I feel they should have kept in touch with me instead of me calling all of the time.

Mom worked here,they treated Her and I like family. Do so to this day!!!💜

Fantastic customer service! Great selection & prices! Repeat customer!

It is a 2 1/2 hour drive for me, but this is the only place I will buy my furniture. Have purchased several pieces from Jordan and it is always high quality and the folks who work there couldn’t be more helpful!

This is the place to get your Lay-Z-Boy from.

Please do not confuse Jordans Furniture Store with Jordan Furniture Store as they are completely unaffiliated which is not known by many as you can pull up both companies together with or without the added s. The actual reviews I have read directly relating to the actual Jordan Store are terrible. Their sister store in Athens, Georgia is a direct representation of the store here as they have the same procedures. Please save your time and money and do business elsewhere as these people are crooks. They completely took advantage of my friend by lying to her about payments, giving her a signature pad saying it was just to select her furniture when in all actuality they had her signing a contract that she never got to read prior to nor was she aware. They are now trying to get money from her that they dont deserve behind this as saying there is a no return, no refund policy and if you decide you do not want the furniture whether it ever reached your door or not they will charge you 30% of the purchase price. She had no idea of any of this as she was given absolutely nothing to read and review prior to. She was called days later and informed they were not only charging her way more for the furniture but that her payments would be double the price that Carol disclosed to her. She then made them aware that she did not have the furniture and could not afford the influx in price then yesterday she was informed that she would still be charged $320. I have never seen anything like it. We have tried to call in an attempt to resolve this issue to no avail. The staff is extremely rude especially Carol and Mohammad. Please do not allow their fake smiles and appearance as if they are pleasant people, fool you.

Great people, service and quality 2nd generation customer still pleased and doing business with Jordan’s .

The lady who took care of me very nice and knowledgeable. She took time to explain things to me and gave me plenty of time to look around and to decide on things that I was interested in. She was not pushy at all. These people have very nice furniture at very good prices.

I love Jordans. Everyone who works there is knowledgable and willing to help. Expect to be greeted at the door like all furniture places, but then actually be left alone. They are willing to help bit respect your space which is a nice change over many furniture stores. Not the cheapest in town but maybe the best quality.

Sales Rep was more interested in knowing my place of employment than selling me a rug or furniture. After repeatedly and insistently asking where I work she actually stated, You look vaguely familiar, but I can tell youre not from around here. What difference does it make? Thanks for the welcome mat! I actually just ended up getting a rug from Costco.

The Best Place to Furnish Your Home in the Greater Florence area ! Super Rug selection in Many different sizes, styles and value pricing.

Couldnt be happier with the service we received from the staff at Jordans Furniture! After having recurring issues with a recliner we had purchased almost 3 years ago the chair was replaced with a brand new one. I look forward to shopping with them in the future.

Love browsing around at Jordan’s furniture, friendly staff and a wide selection of beautiful furniture to choose from.

We purchased a very nice bed frame from them. Excellent people who really know their stuff. Highly recommend.

Nice place to shop

Great people, products and service. I highly recommend Jordan Furniture.

Dee Murphy was extremely helpful and very patient with my 86 year old mother. And very pleasant while doing it.

Excellent furniture, caring staff that let you browse without being bird dogged the whole time. Also offer a 10% military discount.

Great service, great people, and we got an awesome deal

Best furniture store weve visited since moving to Florence. Great selection, nice non-pushy staff and terrific service.

Jordan Furniture is the best store in Florence to shop for furniture. The sales person was non pushy and very helpful.

Great selection and great prices. I love shopping at Jordans Furniture.

Open and big store, sales associates very personable.

I went to Jordans because I have always heard good things about them and they were right. They were great to work with and had great prices.

Knowledgeable and friendly staff, not pushy but easy to work with.

Got a great bedroom suite and the service was wonderful before during and after the sale

The best place in Florence to buy furniture! They are awesome!

Very friendly and helpful! Great quality furniture.

My parents and I have bought furniture from here for years. They never rush you, will accommodate you by sending out folks to remove furniture you are replacing in a separate trip from delivery, and if theres any difficulty with furniture delivered, they are quick to correct the issue.

Quality products at good proces with great service

Best place for furniture anywhere

Nice, and prices were decent. Staff was friendly but didnt hover.

Very nice person on phone

Found some good buys

Very helpful and friendly staff. thanks

Sales lady drove us crazy

Friendly staff