Chris Lee in the service department was awesome! He went above and beyond to help me resolve my issues with my recent purchase. He is an asset to the company!

When I arrived at Toyota it didn’t take much time for someone to get to me. Tabitha helped me arrange everything accordingly for my set appointment. In addition, she assisted well in settling other problems that unfortunately developed that day. Great dealership and recommend too all!

Want to thank Rodney Britt for his professionalism! He went above and beyond helping me with my purchase! Also, wanted to say that it was a pleasant and quick process. Raven was also friendly and very thorough with the paperwork.

Financed a used car, brakes are shot rotors werent turnt. Rims bent, and most of my plastic undercarriage wasnt clipped in. Really expected better for 4.5 stars worth of reviews. No point in bringing it up to management because theyre not gonna do anything about it and play it off like I ride my brakes too hard or I bent the rim myself. 10/10 will not recommend anyone to Florence Toyota.

Contacted this dealer last week about a used 2001 Ford F-150 . They kept me informed through out the week on the availability. When I arrived today I found a few issues not disclosed from contacts with Toyota’s sales dept . The sales manager in the field listened to my concerns and through a brief and healthy negotiation, we came to a number I was willing to pay and he was willing to accept . Very efficient process . 5 stars all the way ! Wish I could remember his name . Seriously it was effortless . You know who you are . Thanks again brother ! Good deal !

My experience at Florence Toyota is always the best. Tabitha and Sam both helped me in the service department. They have Very friendly staff and are always attentive to their customers. I would also like to give a shout out to the sales team, I had a wonderful experience buying my car six months ago with lizzy and Raven. I love my car and I love the Florence Toyota team. Thank you all!

Super friendly staff!!! Patricia kept me informed and made the whole experience less stressful!! Paying a little more is worth the peace of mind knowing your vehicle is well taken care of. I drove away without any concerns about the job being completed properly!

We went to look and left with a truck. Eric Jett was as kind as anyone could be. No pressure, just answers to our questions, and when we told him what we needed, he made it happen. This is the second truck I have gotten from Florence Toyota and at this rate they have earned my business. I’d recommend anyone to go and see what you can work out at Florence Toyota.

Rodney was great and made the whole process easy and fast. I went into the local nervous and thinking I wasn’t going to get approved but Rodney made me feel at ease and was able to work out a great deal for me. I end up driving away in the car of my dreams 🙌🏾. Thank you Rodney and Florence Toyota

Eric was amazing with helping me around my busy schedule and also helping me in finding exactly what I needed in my budget, I only had about 20 to 30 minutes at a time to actually come in and complete the paperwork and all that jazz and then Raven, she just was icing on the cake, because she got the paperwork done very efficiently and I understood everything, everyone just did a great job and Im very happy with my little Ford fiesta.☺️

Absolutely fantastic service! I bought a 2020 Corolla Hatchback here about a year ago. Buying experience was very pleasant and they made everything as painless as possible. I have continued to come here for maintenance over the past year and the service department is a joy to work with. They even sent someone out to give me a jump start one morning after Toyota Roadside failed to show up. 11/10 would come here again.

My Sienna minivan was hit in the back end by a man going 45 miles per hour. The collision totaled my car as well as his. I had no injuries at all. He left the scene in an ambulance so I dont know the extent of his injuries. He was driving a Honda. I had a rental car for a week after the accident. When I went back to Florence Toyota to pick out another Toyota because I trust these cars so much, the guy in the accident with me was there buying a Toyota. He said he wanted a car as safe as the one I was in.

We purchased a 2021 Highlander and could not be happier. Our salesman, Eric, was extremely patient and helpful throughout the entire purchasing process. We wanted to test drive several makes and models before deciding and he kept us informed of new inventory regularly, without being pushy. The entire staff was helpful and friendly throughout the entire time when we were deciding and eventually had committed to purchase.

I had the best sales rep. Colin was super nice and professional. I told him I didnt have a lot of time and they moved things along pretty quick. I will definitely purchase another vehicle from Florence Toyota!

Great fast service! They took my trade in when no one else would and got me into a dream car! Excellent people and great cars!

Im a happy repeat customer to Florence Toyota. Milo was great! He searched everywhere for my 4 Runner, finally finding one in Alabama! The process was easy from the start with Milo, to the paperwork with AJ. Very happy customer and Im sharing this information with family and friends!

I received great work at a fair price. Keep up the good work Florence Toyota. Everyone there deserves a raise.

I’m new to the area & I have been taking my Camry to the local Toyota dealership here & I will never make that mistake again. There were two instances where my car was working perfectly fine before I came to Toyota for my maintenance checkups. After the first one I was already hesitant about going again, but after the second mistake I knew I could never go back!

Straight to the point, honest, and very informative. Glad I decided to visit your dealership. Very Happy with our purchase

Denzel was a responsive, polite, and knowledgeable sales person. Raven was superb taking care of the payment. I never felt pressured to pay more for add-ons. I will certainly recommend Florence Toyota to others.

I would first like to say my sales associate Lizzy was amazing! She really helped me find a car within my price range and went above and beyond to get me into my car! My first time purchasing a car from a dealer and because of her i would do it again. When it’s time to trade my car in eventually the only person i want is Lizzy. Toyota you guys have an amazing sales associate don’t ever lose her!!

Great price on a great vehicle! Friendly and knowledgeable staff that made my purchase easy and enjoyable!

Lizzie was awesome! I picked out a car online to test drive, we felt at home as soon as we stepped out of the car! They were very helpful and were not pushy at all! I loved my experience at Florence Toyota and will definitely be going there for any future car needs!

Saleman was very professional and helpful in my purchase of a very nice pre owned vehicle.Answered all questions and helped with adding to my insurance and other assorted paperwork. No high pressure and was able to make deal that I was happy with.

Florence Toyota is the best. When there is an issue they correct it the first time around. Everyone is friendly and helpful. They do know what they are doing. I do not go anywhere else after finding Florence toyota

I had my first service on my new 4Runner today. Samantha was very nice. My truck was ready in time. Thank you!

So easy and stress free...I left my keys in the car and sat in the waiting room until I got a notification that my car was ready to go.

Friendly staff, fast service, great deals, and they will help you anyway they can.

Very friendly and polite staff, complete service in a timely matter. They make you feel like you are important!

Florence Toyota has always treated me good and I have never had any complaints.

I had a great sales rep. She made the process of purchasing a vehicle not as stressful and it didnt take as long as I expected. All around customer service was great!! Thank you Lizzy

Florence Toyota Service advisor, Gary Cooper, has consistently exceeds our expectations.

Took my truck in for service. Was kept informed at all times. No surprises and the work was completed timely!

Florence Toyota is the only place we get our vehicles serviced.Easy appointment scheduling, clean facility, friendly and professionalstaff who gives progress updates, and very competitivepricing...

Florence Toyota is the best dealership in Florence! AJ and Jimmy do an amazing job managing the dealership and the service department!

From the first call to check on inventory I was impressed with the professional and very pleasant communications skill of the young lady that I drove the 60 miles and hour to purchase a new Tacoma. After reaching the dealership I was a little disappointed to find out that she wasnt in sales but the salesman that did take care did a good job and sold me a truck. It all started with the first call.

My experience with the Service Department was Awesome and very professional, courteous and kind. My car was service and I was ready to leave in one hour or less. Thanks So Much

They took great care of My fiancé and I and made sure to find us a car that fit our income. The staff was incredible. Love Miss Frankie, our dealer. She was such a sweetie and worked with us so well. Definitely going to be going through them for whatever car needs I may have in the future.

If youre looking for a hassle free experience with great deals come to Florence Toyota. Clarissa their rep assistant is very polite and she directed me to one of their nicest sales representatives Ms. Frankie. Adam; with financing made my new Ford Edge Titanium happen. I am loving my SUV.

Tabbetha was very nice and helpful. She kept me up to date on the repair status and time frames.

BEWARE! I went here for servicing on a Saturday for my 2016 RAV4. I was advised that my battery was corroded and needed cleaning and I proceeded to let them clean and service my battery. Not ONCE did anyone tell me that I needed a new battery but low and behold hours later while I am at a gas station my battery dies and my car wont start. So now I have to pay $200 for a new battery the same day after paying Florence Toyota hundreds of dollar to service my car.I call the service department today at Toyota and the manager tells me oh we tested your battery and it showed as fair so maybe the service advisor should have given you the option to replace your battery and maybe we didnt handle that situation the best. No one wanted to offer any type of resolve for my inconvenience and basically just told me thats how it goes with batteries. This is going further up the chain since no one in the service department wanted to take accountability.

Very fast service at Florence Toyota. I went there mid day for 80k Maintanance . A lot of cars but I was in and out in 30 minutes

I recently took my 2013 Rav4 to Florence Toyota for a warranty issue. I live an hour away but about a mile from Peterson toyota here in Lumberton NC but because of Florence toyotas reputation I decided to drive the hour. I am so glad I did. From the time I arrived the service was great. Patricia at the check in area was so nice and efficient and had my information in a matter of minutes. Jimmy the service manager was a God send. He went out of his way to take care of my issues. He went above and beyond by giving me a courtesy vehicle to use until my vehicle was ready. My vehicle was ready in no time. What a pleasure it was to find that my Rav4 was fixed and preforming like it did when it was new. I am so satisfied with my decision to take my vehicle to Florence Toyota and deal with Jimmy the Service manager, I would recommend this service department to anyone who needs to have work done on their vehicle. Thanks for a wonderful experience!

I had another great experience at the service department! I trust the care of my camry to Chris Lee! He’s outstanding! He makes trustworthy recommendations and gives accurate estimates on both time and cost! Thanks Chris!

I must say this visit to Florence Toyota was a drastic improvement to my previous experience. The staff was very kind and welcoming. Jordan did an excellent job of getting me checked in. She clearly explained everything and walked me through the maintenance for my truck.The service bay was quite busy today and the wait time was longer than normal, but the staff kept everyone well informed of where their vehicles were at in the process.Gary made the checkout process very easy and was so kind to pull my truck up to the door. Very impressed with today’s customer service!

The service was impeccably and courteous, my truck had a recall on it and it was handled. Much to my surprise I was a day early. I noticed after the fact that after the fact. Florence Toyota took care of me regardless and I really appreciate itRegardsRafyr

Very pleased with the service I received! The staff was professional and friendly!

My experience was absolutely amazing. The team made everything so easy from beginning to end. JJ and Lizzy was awesome!

I needed a tire repair quickly because I was driving out of town on Tuesday. The service people helped me to get worked in and it didnt take very long so I was able to leave on my trip.Thank you

I took my car in for its 15,000 mile check up. My appointment was very convenient and the service was fast. Everyone is always so courteous and eager to help.

Everyone was wonderful and so helpful throughout this process! Lizzy and the entire sales team were professional and courteous throughout this entire experience. Florence Toyota has a customer for life.

The recall was scheduled to take 2-3 hours. Mom and I were able to have a driver take us to Cracker Barrel to eat. My appointment was at 9 a.m., so we were able to eat breakfast. When the car was ready, the shuttle driver was able to return us to the dealership. I was glad to have a driver available. I promised mom breakfast at Cracker Barrel.The staff is polite, attentive, and helpful.

The service is affordable and the staff is knowledgeable and direct. I use the dealership for all of my services. My vehicle certainly doesnt feel like a vehicle that has closer to 180,000 miles on it.

Quick, courteous staff with a wealth of knowled

I received quick competent and courteous service at Florence Toyota for which I am very grateful

Anthony did a great job of making me feel comfortable with my purchase. If it were not for his patience with allowing me to make my decision, I probably would have waited to purchase a vehicle. Thank you Anthony for the great experience!!!!

Work done, employees as nice as ever, but not happy about the no donuts policy.

I went to Florence Toyota on 6/14/2021 with my wife and son in hopes to get a better reliable preowned car with a trade in. I found one I really liked (2019 Hyundai Elantra $17,500). I was chosen by a sales man, and he was great! He did everything and then some to help me out. BUT! I allowed them to run my credit given the amount of money I make and what little bit of credit I had. After running me they found some options. I was given an estimate of $500 for my trade in towards the car and with the apr and fees, I was told that it would be around $411 which was doable. Although I wanted payments $400 or less. I was approached by a finance person and told to go else where because the numbers on the paper weren’t to my liking. I related a deal at another local dealership to him with around the same terms and apr and was told to “go there, maybe they can help you”. Very disrespectful attitude from the guy. I got up and walked out. The sales man even came back to me and apologized for his actions. They had a lady reach out to me the next day to discuss different terms with me about my trade in and $1000 down, that would place the payments at $419 (which was again more than where the sales guy was to begin with). That dealership used to be great, bought a 2015 Camry from them in 2015 new, sticker was $24,183. Dropped it to $19,700 before fees and my payments were $375 a month with $0 down and my credit was in worse condition then than now. The staff before now were about the customer before the sale and making it happen so that they’d make a dollar. Now that dealership just doesn’t seem to care for the help of the customer and making things happen over making a dollar. I was told they don’t do incentives anymore. I wanted badly to do business with them, they have amazing deals, and I am a firm veteran supporter as they’re vet owned and I am a member of a new coming NPO Raging Warriors and we support and help veterans and first responder groups. It kills me to write this but Florence Toyota has went to trash.

We live in Arizona due to Military and Forest Service. I have been searching for a jeep in my local area for a while. After not finding anything in my state that satisfied what I was looking for, I started venturing out of state. Came across this jeep in a search and immediately knew it was the one! The dealership sent pictures, answered my 500 million questions and all with a gracious attitude. The process to purchase, register and ship the jeep was seamless. I already had financing and did not feel any pressure to change to their finance companies, like I have experienced with other dealerships in the past. The office manager was very kind, personable and she knew exactly what was needed for the transaction. The shipping was simple, CHEAP and crazy quick!! I thought it would take weeks, was told by dealership 5 days, but it arrived after only 3 days!! I felt 100% confident in my sight unseen purchase and would do it again! Thank you for supporting your military and federal agencies!

Our experience at Florence Toyota was wonderful! Collin Brown and Cardiss Green were professional and prompt. Recommend highly!!

They get you in very quickly and explain everything well.The shuttle service if very helpful

Courteous, professional service. I have bought vehicles here before, new and used, and have never been disappointed.

So easy! No back and forth haggling over price...Great service too! They went above and beyond to fix something they didnt have too but did for customer service sake. They really do care that the customer is happy! Thank u Florence Toyota!

Eric Jett helped us quickly find the perfect car for my family at the perfect price. He provided great service with a smile and came highly recommended by a friend. I’d recommend this dealership and Eric Jett to everyone!

All of my Toyotas have been serviced at this location and I have always been very pleased. The staff are very friendly and have always taken good care of my vehicles. I want to thank Chris Lee especially, as he goes above and beyond the call of duty. He explains everything thoroughly and even gives a heads up of what to expect on the next service appointment. Chris is such a great asset to Florence Toyota and I hope he is promoted due to his exceptional customer service skills. Contact Chris and I know he will take good care of you and your Toyota:)Thanks again,Jim P.

Worked with Milo on buying my new to me Prius! He really had to make some magic happen and he did. I wasnt sure about a Prius at first but im really loving my new car. Only negative is that my plates from my old car were supposed to transferred and this dealership has failed to do so properly now twice. In fact I have a revoked plate now and still waiting on them to fix this issue with the NC DMV....... not to mention Ive had my car since mid feb now. But otherwise would recommend.Update: no one has contacted me even though they said they would. I actually got pulled over bc of it this morning so THANKS. Ridiculous that it still isn’t resolved at this point I bought back in feb 🤬

I 10/10 recommended Altaf Hussain he helped us work out our deal and was very patient and helpful!

Those i have worked with from sales to service have been very good, knowledgeable, friendly and upfront with everything since my purchase in 2018. No complaints so far.

Patricia was a very poor service advisor, she tried telling me the repair that was being done on my truck that had 43k miles wasnt covered under factory warranty or my extended warranty until after the fact. She got me to approve a 100$ charge to get the tech to diagnose via signature and i had to wait all day at the dealership then she told me they would have to keep it all weekend long, causing me to have to take a rental and drive all the way back home in Atlanta. After i got home they told me the truck was ready and somehow i got coaxed into paying 578$ for labor and no parts. I feel like i was taken advantage of and she was very aware that i was traveling out of town when these issue occured. Not happy with toyota or their customer service. After a few weeks from the florence toyota repair my truck had the same exact problem but luckily my home dealership was able to warranty the problem, ($2k+ repair) and never charged me. Still fighting with toyota to get my money back 6 months after the fact. I figured a toyota tacoma with less than 50k miles would be this problematic. And the dishonesty i received from toyota corporate and florence toyota is ridiculous. Definitely lost faith in toyota after this whole experience. And still havent gotten my money back from a faulty repair done by the Aces and toyota florence.

The buying experience from Florence Toyota was awesome. Not once was I pressured to buy a car that I didnt like. I am recommending family and friends to choose Florence Toyota. Thanks for the great buying experience.

During the alignment on the vehicle the service Mechanic don’t move with a sense of urgency when his job was completed

Florence toyota never disappoints! I just bought my 3rd toyota today. Eric Jett was an awesome salesman. He wasnt pushy, only helpful! He asked what I wanted and worked it out! Ill keep coming back here! ❤️

Excellent customer service from the moment we walked in til we drove the car off the lot!!!very pleased with my car.Both Rodney and AJ were very welcoming so were the women at the front desk.I would recommend Florence Toyota to anyone....very convenient, considerate of my needs they worked with me and I drove my new car home all in the same day...no hassle at all no run around.Rodney Britt and AJ patel you guys are Awesome!!!!!!!!!!Thank you!!!!!!!

I went in on Thursday to look for a Toyota Camry. Denzel Belin was the salesperson who greeted me. He asked if I had an appointment (I did not), and I was told not having an appointment was not a problem. I asked about the differences about the SE and the XSE. I was pleased that he didnt try to sell me up on vanity differences. It helps to research and know what you want and how much you are willing to pay. Denzel got me an extremely fair price with the manager. I am very pleased with that.

I went in not knowing exactly what I wanted. I was told by my father to speak with Joseph Knight. I would give 10 stars if I could. I am super happy with my new 2020 Toyota Corolla Sport/Nightshade Edition!! Joseph made everything so very easy and was always willing to go above and beyond to answer any questions that arose. Thank you to Florence Toyota and Joseph Knight for making my car buying experience so easy!!

My Mother Got My Oil Change Friday 1/7/2021 The Experience Was Great. Now I’m Not Trying To Talk Down On Any Other Car Dealer Ship But Car Town Kia Didn’t Give Me That Experience,(Even Though I Brought My Car From Them). The Staff At Toyota Talk To Me And Let Me Know What I Needed To Know When It Can To My Car. I Guess Car Town Kia Thought I Was Dumb And Naive. GREAT EXPERIENCE.!!!

I own a toyota! The 2020 Arab 4. I looooove it! It’s in wine red. ( regular red) and it’s a absolutely amazing! I am literally here because I’m loving the chick from Rick rock who shows off the cards. The Madia Cadillac made me lmao! Love her videos keep up th good work!

Good service...and fast!

My 88 year old mother has been quarantined at home due to the Covid virus for months. She needed her car serviced and a new battery. I called Jimmy the Service Manager and he quickly got his team to contact my Mom and scheduled to pick her RAV4 from over 20 miles away. They picked up her vehicle and left a loaner and returned in the same day. They allowed a touch-less pick-up and delivery with an over the phone express checkout. Wow!!! Certainly an incredible experience for my Mom. This is the way all Service Departments should operate. So Cuds to Jimmy, Chris and the entire Service Team at Florence Toyota. Thank you

Very great service! Good personnel!

My husband and I were interested in buying a 4Runner last August. I made it clear to our salesperson that we were generally cash buyers, but may be interested in trading in our RAV4, the numbers would decide for us. After a 45 minute wait, we tried to find our salesperson . When we could not locate him, we left. He called us 10 minutes later and asked where we went . I explained that we had tried to find him, so considering the time, we left. HE HUNG UP ON ME! We went to Charlotte Scott Clark Toyota that Saturday, and purchased our 2020 4RUNNER. There was a similar experience in January of 2019, when we tried to purchase our 2019 RAV4, and ended up at a different dealership. It seems cash buyers are treated the worst! In fairness I must say the SERVICE DEPARTMENT IS EXCELLENT. Just don’t buy here.

I am seeing a review from 2 years ago which is almost similar to my experience, which tells me, their apology to the pervious customer wasnt sincere. We visited Florence Toyota 3/20/2021 at 12:21pm. Our appointment was at 12:30pm. We live an hour from this dealership and drove with intentions on seeing and test driving a vehicle. My husband seen a vehicle from them online and asked if they still had it available. Someone got in touch with him and said it wasnt, but they did just get something else, which we were interested in. The vehicle was an older truck that someone just traded in. They told us they would make us an appointment and to come see it and test drive it. We went and arrived a few minutes early. We were greated and asked what we were looking for. We told the sales associate we spoke with someone and had an appointment at 12:30. She took us to the truck and said she would get the key. She came back without the key, and then said she was waiting for someone to get it for her, but she kept insuring him we werent going to drive it. Keep in mind, the whole reason we are there is to test drive the car, look at it, and possibly buy it. The guy brought the key and said it couldnt be driven because they havent serviced it yet. We drove up there for nothing so we were upset.Then the sales associate says she will speak with someone and see if they could get it serviced that day. She came back and told us to call back by four and asked if we could stay in Florence until then so we didnt have to come back out that way because they should have it done. My husband works weekdays and couldnt get out there monday because he works in Myrtle beach, which is further . We did just that. When we called, another person told us the service guy left at 3 and the vehicle wasnt serviced yet. She asked us to come Monday. We told her we couldnt. She said she was sorry but theres nothing she could do.On top of this, we got a phone call from them at 1pm asking if we were coming our appointment at 12:30. We told this person we were there already and she said okay she will put it in the system.This company is not organized, they do not communicate with one another. They will NOT put you first unless youre buying a newer car. We wasted our whole day for nothing and no one seemed to care. The experience was exhausting and unprofessional to say the least. We loved the way the truck looked and we were looking forward to buying it. We just needed to see how it drove.

Ron helped me find my Tacoma. Did a great job.jimmy and entire service I owe great thanks

I can’t say much for the sales department, but the service department is fantastic. Highly recommend. Very friendly and fast

I had the best experience ever the quickest results that I’ve ever had

I drove over 100 miles to get my car from here, that’s how great they are. I was at my wits-end having driven over 1500 miles in two weeks (yes, I kept track) already trying to find a car that wasn’t a scam. I found my car through USAA’s car buying app and Florence Toyota was the ONLY dealership that recognized my military status and treated me as such, respectfully. Eric Johnson was incredibly helpful and knowledgeable, even though I bought a Honda Civic and not a Toyota; I was never pushed to finance through them or to get a Toyota instead. Eric even sent me a detailed video of my car so I could see every part of it before making the 2 hrs drive. I had absolutely no regrets or concerns buying my car from here, they treated me like family, and I will definitely look here first next time I go car shopping.

The staff at Florence Toyota really made an amazing car buying experience for me.A sales associate, Roman Kelly, helped me find the exact model and style I was looking for, and really helped me be at ease with the whole car buying ordeal.Thank you to Florence Toyota❤️

Great services, thank you Samantha.

Best car experience ever! Mrs. Frankie helped me out tremendously and I am very grateful for that. One of the best saleswoman I’ve met. She gave me options, gave me time to look at what I wanted and gave me a 2020 Toyota Corolla in the end with great benefits. I definitely recommend going there and speaking with her!

Best customer service of any dealership I have ever done business with!!!!!

The team at Florence Toyota was absolutely wonderful. Everyone from my sales rep Chad to the finance manager Cardiss were very helpful. Anyone looking for a car should definitely go to Florence Toyota, you’ll get a good price and amazing customer experience.

I have never met such an honest straightforward sales person like Ron Maxwell. He is very knowledgeable, dedicated and patient. He takes his time and explain the process to you, and will not put you in something you are not satisfied with. When you leave him (in your new car) you feel cared for and happy.

Professional, friendly and pleasant to talk to.

I searched for several months before deciding on my Toyota Tacoma. I was very impressed with the salesman, Eric Johnson, at Florence Toyota. He kept in touch and answered all my questions. Will definitely recommend.

Frankie is the BEST SALESPERSON EVER. She has always looked out for me when I needed a vehicle. She would call me whenever she saw something that she thought I would like (and I usually did like them).I have bought seven cars from Florence Toyota and Frankie sold me each one of them. She is a fantastic person and I really appreciate her.

Sales professional Chad assisted my daughter & I with the purchase of our most recent purchase approximately 8 months. Since this purchase was my daughters first financed vehicle, initially I informed Chad that she needed a reliable vehicle, but most importantly, a vehicle that was affordable. The sales experience went well and when we left the dealership that day, my daughter was extremely happy!Ive been a Florence Toyota customer since 2000 and each purchase has been just incredible!!

I visited the lot recently and Ron was very helpful! He definitely knows what he’s talking about when it comes to cars! I was able to figure out exactly what I liked and disliked in a car. I will definitely be back in the future.

Florence Toyota today was AWESOME! Especially, Christopher M. Lee! I am 65 years old with a lot of experience dealing with cars and diagnostic services. Today I had a severe leak under the floor carpet, passenger side on my 2007 Toyota. Tony discovered the problem which also effected under the carpet in the rear passenger side as well. Chris was extremely professional and courteous. I felt totally confident that he would stay on top of this and keep me well informed - and he sure did! Great guy - great experience - Jimmy, the Service Manager, is to be commended on such Super employees!

The service is exceptional at Florence Toyota and what like about this dealership they tell you how much youre paying up front. The service advisor Christopher M Lee is very knowledgeable about car repairs and he also stays in contact with you concerning you vehicle during the duration of your vehicle repairs.

Everyone was very nice and helped me get the ride of my dreams i would go back for my next car. Thanks Toyota of Florence ❤❤❤. Went back to Toyota to get my car service today thank you Larry Cato and your team for fixing my car.