Referred to store via warranty of phone. polite and responsive customer service. informed me prior to accepting phone that parts will need to be ordered for my problems resolution and there would be a few days delay, but overall quick turnaround and phone came back working and looking like new. they are very attentive to detail. this shop is a great reference for many other businesses to pay attention to in reference to customer service and quality of work. I recommend friends/family to this location without hesitation.
*HIGHLY RECOMMEND*I cannot express my gratitude enough for how helpful everyone I dealt with was. Tyler was able to answer all of my questions over the phone before I drove an hour to have them fix my phone. Jennifer was incredibly helpful while I was in store and was extremely personable. Although they were busy, they handled it very professionally and had me taken care of completely in a matter of a couple hours.(The time needed for labor). I did not catch the other girls name that helped me but even in training she was extremely helpful and I loved to see that she was being given first hand experience from Jennifer on how to handle each situation uniquely. I hope to not have to see you all again but if so I know I will be in good hands.
First off the staff here was great. Brittany was at the desk and she was super helpful and professional. The people in the back, I did t get their names, we’re very helpful as well. I would recommend this place to everyone and will be going back to this location if I ever have issues again.
Woke up this morning to my phone not working. My service provided led me in circles without getting anything done. I heard about this place and I was so pleased. I was helped by Sam and she fixed my phone within two hours and it was covered by my warranty. Great work done, excellent customer service. Good job, UbreakIFix!
The staff are Super nice and knowledgeable. Thank you.
Note 20 Ultra for my son purchased around 14 months ago had intermittent loss of the display. Sometimes was completely out and other times was more like just the backlight just went out, very strange. Would work great for a couple days then happen again. Had no trouble whatsoever with uBreakiFix repairing it for us under warranty. They are licensed as a factory Samsung service center, so its comforting to know that OE parts are put back on the phone that were still paying for. Great people and excellent work. Highly recommended!!
Very friendly service! QUALITY work. Im so happy its been a week a good break from my phone. Insurance covered my fix. Thanks guys & gals at UbreakiFix!
Very helpful solid recommendations for the technically challenged
It was an awesome place the people were very nice and they even fixed my sons phone for free so God bless them and their business
Great place... I will recommend them to everyone!! Very friendly! Excellent work!
My Samsung Galaxy wouldnt charge and Tyler fixed the problem in 5 minutes. Earlier in the day I took it to another repair shop and 2 T-Mobile stores and they were clueless. I highly recommend uBreakiFix. Thanks again Tyler.
Good work, but they forgot to text me when it was fixed and I waited far longer than I should have.
Very fast service! Sean did a great job fixing my phone! The quote for the price and time frame were extremely accurate! Next time I need a phone fixed, Ill be choosing uBreakiFix!
Great customer service. Very friendly and informative. Overall good experience.
Got my phone battery replaced. Prices, time, and service was all great! Will definitely come here again!
Tyler and Ubreak/Ifix did a great job explaining what needed fixed on our laptop (we also had a phone fixed as well). They were able to fix the screen to almost new and they did it in a very speedy manner. I would recommend them. They also gave us a warranty for 90 days on the laptop monitor. I gave 5 stars but there is a very small white line across the top of the monitor and a few broken clips. In all honesty I wondered if we would ever be able to get it fixed so all in all I’m pretty impressed. Nice work.
The store manager was really friendly very helpful encouraged me to use my insurance so my fix didnt cost me much.
Fixed my broken Note 20 screen for $29.... repair was fine and done on time.
Quick service on having the liquid glass put on. Screen still broke, cant tell you about the insurance as I was able to get a new phone from Verizon for $20.
The guys were super nice and helpful. We had a bit of snafu at start because they assumed my phone was being fixed under warranty. The communicated well, and explained everything.Their parking lot is terrible so be warned. You also need to provide them with a pin to unlock the device. Had I considered it I would have put a different pin or lock pattern as a temporary lock.
The back cover of my phone including the camera cover got broken. They had the parts to fix it in stock 1 hour later phone was as good as new. Great guys working there who know what they are talking about. Polite and friendly, I would highly recommend.
They fixed my phone super quick
If your having any computer problems in the flint area you HAVE TO COME HERE!! I forgot to plug something in on my first computer build and they helped me out for FREE!! Extremely professional and caring staff I won’t go anywhere else for my computer problems. Thanks again
Nice people. Took a week and very expensive phone screen. Good job fixing. Not sure I would go back.
Knowledgeable, informative, top notch customer service!
Replaced the phone screen for my Google Pixel 4a 5G. I called in the morning from a friends phone and was able to drop off my phone and pick it up a few hours later. Comes with a warranty too!
This place is so nice and knowledgeable I was so happy that I went to the one on Miller road in flint Michigan excellent service. 😃
Very professional, timely repair, very happy and will use again. Same day repair is a huge benefit!! Thank you!!
The staff here is very friendly. The service is fast, affordable and they had the screen for my daughters phone in stock.
Horrible place. All they do is upsell and pitch protection plans. Dont even work on most tablets.
Fixed my cracked phone screen for their quoted price and in the time they said it would be finished. The staff were very helpful and friendly.
Did a great job fixing my screen and they also replaced the battery for free as well.
This place is great, with great service and great prices.
Excellent place! Cleaned out my speaker 🔊 free of charge!!
Jammed volume button. They got it fixed and back to me in under 2 hours. Thank you!
They did a great job fixing my phone!
Super fast and friendly service.
High praise for this business, its integrity and ethics, and John in particular! Yesterday I called to explain the Samsung phone’s lack of charging and possible why, and John immediately began explaining his diagnostic and problem solving approaches and their prices with complete transparency. When I arrived with the phone I was not disappointed. John remembered my call and wasted no time identifying the problem and resolving it. How incredible that if they can fix it at the front desk, there is no charge! A 5-star rating simply isn’t enough to reflect how appreciative and impressed I am - thank you so very much.
Fixed the mic on my galaxy note 20 ultra under warranty and it works like new again
Going in to getting my screen repaired. First time I ever had an issue with a phone in over ten years. I will say was not excited. But setting up the claim was east and went in when it was convenient for me. They handled the customers in front ov me with good pace but very knowledgeable. It actually put me at ease that maybe this won’t be so bad. And when it was my turn they listened and told me the repair would take 2 hours. But an hour and 25 minutes later it was done. (Being one of the first it probably helps). But was extremely pleased with the quality of the repair. So thanks!!
I was directed to the Flint Michigan store by Asurion to have my cracked screen fixed. When I went to pick my phone up, not only was it not fixed....it was broken worse.The phone was working when dropped off. When I got it back, the screen was cracked worse and would no longer recognized the SIM card.Poor workmanship.
They were very knowledgeable about what needed to be done and took me through a complete step by step process of what and how it will be done! My I-pad was outside of warranty and best buy and apple wanted almost $800 for just a screen repair! They got it done professionally and for half the price!! Good vibes with professional courtesy and at an affordable price!!!
Friendly and good service.
Guys were great. Super fast service. Had a new battery in less than an hour.
The people who helped me were welcoming and really tried to solve my computer problems. I could tell the workers here really care about solving the problems. They were super helpful.
A very great place to take your phone the one in Davison is no good they cant fixs your phone..so all ways take your phone s to ubreaki fix they are great i really like them
Sean is an incredible technician and manager!
I cant say enough good things about working with Sean J in regards to fixing my phone. I just had warranty work done to the phone last week and it started acting up again, unable to use it. I took the phone into the store and there were 2 customers ahead of me and multiple calls coming in. Sean was the only one working and handled the in-person customers and phone customers calmly, politely and thoroughly, while also being upfront about being busy and the time-frame for repairs. Once it was my turn to be helped he offered some solutions and even went above and beyond to make sure the repair was completed as quickly as possible! Highly reccomend this store for their customer service alone!
Ive brought two Samsung Tablets here and they were able to fix both of them. I thought I wasnt going to be able to have them fixed. I was so relieved. Im going to do business with them from now on. I reccomend this place to everyone!! On a scale from one to ten ..they get a 10000000!!
Excellent crack screen repair, looks like new. Quick as well.
Cheap repair for my kiddos ps4 thats been broken for 2 years. Always thought it was gonna be too expensive to fix....not here!
Very friendly and finished faster than they told me. Definitely recommend!
They fix my broken screen and did amazing job on it
Great overall experience. I have had many issues with other shops in the past and they were able to repair my phone to what looks like it came right out of the box in just a few short hours! I would highly recommend this repair shop to anybody!
Quick and clean service. 2nd time i have used them both times have been very happy with their work.
I took my iPhone 8 into another repair place and was told that it could not be fixed and it would be cheaper to buy a used phone, I decided to get a second opinion and bring it to you guys snd have my mic fixed and Rob was able to fix it and did a great job!! Thanks
Got my phone right and was fast
They fixed my Google Pixel 4a, manufacturer covered, doing quite a bit of work and had my phone the next day.
Amazing service. I was directed to this place to have my S9+ flashed and they did an amazing job. My phone ran into some trouble but they got it done in about 4 hours. They had some of the best customer care Ive ever seen
Fast service, but of you have a crack on the back of your phone they wont fix the front unless you fix the back
The technicians there were very polite and knowledgeable. Got our part very quickly even though it was a newer phone and repair was fast and done well.
My phone had a cracked screen gave it to them they told me at most it would take two hours to fix came back after two hours and had my phone fixed only thing I didnt like was that they took off a sticker of pichku I had on the back of my phone but Im guessing that was mandatory
I was told by a I repair place to just buy a new phone. I didnt want a new phone I wanted my phone repaired. So I went to this place. These guys listened to me and took my phone and gave me an honest and accurate estimate. They fixed my phone for a very reasonable amount. They fixed it the same day I took it in. These guys are awesome! Definitely reccomend them!
The 2 employees working there today were amazing, fast and very helpful. Highly highly recommend this place. They took great care of us!!!!
The staff was incredibly helpful and polite. Their work was quick and flawless. The cost, it seemed a little overboard, but they check and repair EVERYTHING! It feels like I have a brand new phone again! Would definitely recommend!!
My tech was prompt, knowledgeable, professional, and quick. If you use them through your insurance remember theyre a separate company. My insurance company experience was horrendous but uBreakiFix more than made up for it with an awesome experience. I will use them personally if ever needed for sure
Helpful even though they couldnt help me with my new Z fold 2. They arent able to get parts or trained in Samsungs foldable line yet. Ive been happy with my previous use of UbreakIfix and ill return if I happen to need a repair again.
They didnt have what I needed but the guy working there today was very honest and helpful.
Great experience. Quality work and friendly staff. Fixed my broken screen on my Note 10+.
Dont go, they dont have a qualified technicians, plus they dont check their service parts before they install them into the phone, they only have 90 days warranty so their service parts will last 6 months and after that they will tell you to pay for a new one, use your money in a new phone dont waste it in here.
They did cut my bill in half for there mistake but omg this new screen looks so horrible I’m so disappointed I wish I bought a new iPad instead:(
Ive been here twice now. Both times the camera on my phone got busted. They have the part in tock and get my phone back the same day. Today there was only one guy answering phones, handling the desk and making repairs. I am amazed at his efficiency and professionalism. Great job John!
Ive never went here just asking if you guys can fix a phone that got wet and some how showing up in the screen so the screen sensors are not working propaly if you can! how much would it cost for a Moto Eplay 5
Very polite and friendly did a good job also ... a bit pricey but got it done same day😊
Save your time and money and take your repairs elsewhere!Took my phone here because i couldnt hear out of the speaker after they had fixed it, and they refused to help me. Told me it was thier problem and I would have to pay for the repair a second time! i just had the phone fixed the day before and now i have to pay again!
Although William was not able to fix my Google Pixel phone, he spent significant time and I was charged $0. The phone ended up being Google locked, so a new battery did not help. The lock would not allow us to factory reset. He also helped me with options on where I might go locally or online to buy a new phone. Clean store & highly professional. I highly recommend them!
I had a great customer service experience here with Jeremy. Jeremy was extremely helpful with questions I had regarding my daughters phone and her cracked screen. My daughters phone was fixed in under an hour. I would highly recommend this location!!
My third visit to UBREAKIFIX was as great and satisfying as the previous two. Rob took great care of me and his service and friendliness are reasons enough to warrant future visits. My family will be back!!
Fixed my daughter’s phone twice and replaced battery at no charge. Professional and knowledgeable service. Won’t go anywhere else again for my phone repairs.
The guys were very friendly and courteous. They fixed my phone in a couple hours. Its a much more affordable way to go, rather than buying a new phone. They fixed the charging port and earphone jack. I was very satisfied with their service. And will definitely go back if I need a phone fixed!
Had a young man - William Glass- sent by asurion - Verizon to fix my daughters iPhone shattered glass. Very efficient, courteous, professional demeanor. Fixed it in 30 minutes in the company van in our driveway, and plus put tempered glass. Great job, good attitude. Wish all service professionals had these qualities.
Straight talk. Great service. Super clean store. Right off the freeway great location. All good things
These guys are the real deal. I went in to get my laptop repaired and they did a great job and to top it all off I was able to run some errands and they called me back to tell me my computer was ready the exact same day. I didnt have to go without my laptop for days on end. They are really friendly people and their customer service is excellent. I really highly recommend them if anyone is in need on electronic device repair. Thanks guys
They repaired my iphone screen while I waited. Quick quality repair. I even bought a new case while I waited.
Jeremy was so kind. He went above and beyond for me. Made me feel like it was truly his pleasure to help me.This place rocks! Not my first time there and definitely not my last. Thabk you Jeremy
They are just great people who are perfect at their job. They are very understanding, reasonable, and all around great people. I would 10/10 recommend this place to anyone who needs services in their field.
Great experience with Rob, Jeremy and William! Fast and knowledgeable service in a clean and welcoming store. Great communication and friendly! Well done team
Great guys. Thought my phone was a goner for sure, but they were able to get it fixed in under an hour! Super impressed!
Had my Pixel 3a XL fixed the same day (warranty covers y by Google - this was for a screen replacement). Great, friendly service.
Great professional service. Phone was fixed sooner than they had anticipated. They warranties their service for 90 days.
Avoid rude
Fast, friendly and professional! So glad a friend told me about them, they fixed my phone yesterday and I will definitely be back if I have any other electronic gizmos that need fixing. :o)
They did a great job fixing my Galaxy Note 9. Needed a new screen put on. The phone was done on time. Would recommend them! Thanks guys, im sure ill be back! 😁
Josh was incredibly helpful and kind. They even priced matched another business so I didn’t have to travel even further. My phone looks and works great and they were able to repair it in a timely fashion. 10 out of 10 would recommend.
Dropped off my Samsung Galaxy S20 Ultra 5G to replace screen, 3 hours later looks like brand new!
William was awesome! If you have any questions or need help he is your man! Went out of his way and did everything he could do to help us out, amazing customer service!
Im glad I found someplace else
Good people and fast service
Jeremy & Josh did an awesome job and brought my device as good as new back to me. They know what they were doing and I would trust them with any and all of my electronics