All parts all day! Great location!

I needed a new car battery today, and Ken was the wonderful employee who installed it. He was courteous, and did a fantastic job in a timely manner. Kens customer service skills are an asset to this store, and I highly recommend visiting him at work if you need any car parts! Thanks again, Ken!

Good people trying there best

They would not take back a return on the same day I bought gaskets for my 2005 mercury montego and it was the cashiers fault the parts were wrong in Fitchburg. It was really unbelievable

Bad service the lady that was a cashier was rude and gave me a bad service don’t go there ....

Best service, best prices! Diosmar is very knowledgeable!

I wish that I got the workers name. I needed a new battery and the website said they would install it. I called the store and they confirmed that they would (as long as they werent too busy). Given that they have a core charge on the battery, it just means that by them swapping it, you get the core charge back immediately. I showed up, and everything was quick. They installed it and when it came time to return the old (get the core charge refunded), it was too soon in their system. The worker took the order number a d made sure it still happened (I have the refund email).

Always a pleasure to have these seasoned salespeople assist me.

The attitude that was given to my wife was atrocious. She had to return a set of wiper blades and was given a third degree about it. They don’t fit. It that simple. Return the item as per your policy. She showed you the receipt and was well within the time frame. Lose the attitude and start providing customer assistance.Store location: Fitchburg.

Good place, ready to help. Easy online orders. Great value on sale items.

Got or could get my parts fast.

Great service even though with a minor communication. Everyone at the end of the day was satisfied .

Good selection and friendly, helpful staff. I got the right parts and got the job done that day. I will be back!

Love this place, very helpful staff, always clean and great prices.

I have now switched to advanced because ther parts, and warnety are better I can order it online and pick it up when I am ready.

Knowledgeable staff, no hassle returns or exchanges for defective parts.

Great customer service, Spanish speakers too. Call before as it says they close at 8 but its usually at 9

Spanish guy was rude

A great store for all your automotive needs

Great prices and a friendly environment. They are eager to help you.

Gave me the right rotors, and wrong brakes. Returned the following day, had great customer service and no hassle exchange.

These guys know their cars, also very diligent

Really pleasant, helpful staff

Helpful staff, good prices.

Poor counter service on a Saturday afternoon

Terrible costumer service .

There hours are not as listed.

Good customer service

Fast service.

This where I get my car needs

Usually has what I need

Good selection

Great service

Excellent knowledgeable

Great team

Okay service

Auto parts

Poor

They should give them a course so that they learn to treat customers and in terms of warranties, be more specific, many parts sell them with a life warranty limit and when they go to claim the warranty they say that they cannot pay it a day after a year I think that If it says limited lifetime warranty at least once, change it no matter how long it takes and as long as you remain the original owner of the vehicle

Great service

Good help in finding the right ones for what you need