Personable employees. Speedy work. Reliable and honest. I feel very confident that I will be treated respectfully in regard to timeliness of work done and quality of work. They make it easy to be a repeat customer.
Brown Auto promptly called us back on a Friday, scheduled an appointment for Monday and had two problems fixed by Tuesday. Very professional and courteous service!
Before going to Brown I was convinced that honest mechanics dont exist. The guys here easily proved me wrong and consistently do reliable, high-quality, and quick work. Any car issues are explained well and Ive never been pressured into unnecessary service (even though Im a young woman who wouldnt know better!).
Always great service at a fair price. Honest folks are few these days... glad to have people like this that we can trust to work on our vehicles.
We have known Kevin Brown, the owner, for many years. He is a man of integrity and knows what he is doing. We trust his expertise and honesty in repairing our vehicles. He is fair in price and never tries to up sale. Hes a good guy and we are blessed to have him in this town. Thank God for Kevin and his business!
Always good service and explained questions. Always go back for more services. Love ya guys...
Very professional and trustworthy service. I had my doubts at first but after needing a couple repairs done to my blazer they have showed nothing but professionalism. They make sure you know what they did and why they did it and give you advice on anything that may need worked on in the future. Happy to have someone I can trust when Im stressed out about my car and dont know what to do.
These guys never let me down! Quick work, honest and professional. 10 stars!!
They do great work and everyone is nice and helpful
Fast service. Friendly. Fair pricing. Professional. Honest and transparent. Highly-skilled. What else do you need?Aside from a confusing parking area, this place is top notch. Definitely not a reason to avoid choosing Brown Auto!
I came in to get and oil change, hitch installed and wanted a tune up/inspection done. Ended up having a wheel bearing, back brakes & rotors, new wiper blades, license plate lights, cabin & engine air filters, tire rotation and more done. The technicians kept in contact and were upfront and honest about the repairs and pricing before going further (ex: they told me I was still within the safety zone of my rotors and brakes but I had them replaced). Pricing was in most cases cheaper than anyone else in town doing the work. Service was speedy and some before their estimated time. Will continue to use Brown Auto and recommend them.
Very professional business that will fix your vehicle in a timely manner and fair price and will also make sure your vehicle is safe by checking things like fluid levels and tires.
This place was very honest about what needed done and what could wait. Kevin and staff were very friendly. I would recommend to anyone.
I recently had my check engine light come on and was recommended to go to this place by a different auto shop in town. I was helped by a man named Rikkz and he was the most helpful person I could have asked for. They found out what was wrong with my car within 15 minutes (Turbo seized up). Rikkz gave me a printout of the breakdown of cost and told me I could call around for other quotes. Let me tell you, the 3 other places were asking substantially more then the quote he gave me. I got my car back within a day and it drives like the day I bought it. I will not be taking my vehicles anywhere else from now on.
Brown automotive is an amazing local company who is on time, efficient, and keeps you updated about your vehicle.They dont rip you off, they dont try to drag you into a million other options for upsell, they are honest.Highly recommend
Great service at a great price. This is my go-to shop for all my vehicle needs now!
Quality professional service
Absolutely wonderful business....this company is exactly what America was built on....honesty, trust and integrity. The atmosphere is not only inviting but the peace of mind is there too. Great place! Keep it up.
Customer Oriented
They installed a timing belt kit on my 2008 Acura MDX. The actual price was almost exactly what I was quoted on the phone and the work was done promptly. Very friendly and professional experience all around and they answered all my questions. I will definitely be using their services again! Highly recommended!
Great service, honest prices.
They do excellent work. When you pick up your vehicle they explain what they did and answer any questions that you have.
Great service, great prices, and they try to get you in ASAP! Highly recommend!
Excellent shop. Trustworthy service. Fair prices.
They bent over backwards to accommodate my schedule and location. The best!
Great rates. Looking out for you and the bottom line. Hard to find an honest mechanic.
Fantastic customer service, friendly, prompt, and super reasonable prices. I may be in Toledo now, but Ill always come back to Brown Auto!
Fast friendly for a reasonable price
Great people, they know what they are doing and are very honest we take all our vehicles to them
They were very helpful and did a detailed inspection of my car. Let me know that the car wasnt worth fixing.
Honesty and integrity. Highly recommend.
Very friendly and helpful. Will be using them for all of our automotive needs.
Kevin Brown & his staff service our fleet of cars. They do an outstanding job of diagnosing problems, whether theyre a 911 or something that can wait a while. This helps us manage our costs. Turnaround is usually within a day or two, depending on needed parts.
Amazing service and cheap prices
Very nice professional and respectful people.
Did my vehicle service. Kevin did a good service and customized the service based on the requirement. No issues so far.
Always honest and fair!!! What more could you want from auto repair shop?
A caring christian family of mechanics with great suggestions and service and pricing.
I needed a brake line replaced, Midas quoted me $300 just for the line, another place told me 1800 for all 4 and calipers replaced. Brown auto told me 170-230 worst case scenario, new line and caliper.I dropped my car off this morning and they drove me home. they called soon after and said i needed 2 lines, i also asked them to replace a muffler mount and change the oil while they where at it. Two hours after i dropped it off i was called to pick it up.Two brake linesMuffler mountOil change$190.92This was great! ty brown auto repair
Fabulous!!
Chicken pieces (including breast) getting smaller! awfully pricey for quality cutbacks!
Honest people, great service!
They did good fixing my vehicle
Very professional
Ripped me off
Thank you for fixing my truck.
Great, fast service
SUPER!!
Honest and reliable!