I’ve been buying vehicles here for over 20 years. Most recent service appointment went perfectly. Service Advisors were friendly, courteous, knowledgeable and respectful of my time. They answered all my questions and got me back on the road before I knew it. Thanks guys!

I went in for an oil change and to address a recall notification on my vehicle. After my car had broken down on Saturday leaving me stuck in the middle of the road. When I finally got it restarted and moved to a safe place we found it was completely out of oil!!!!!There had been no warning on the startup screen. The light had flashed a couple of times before when I would turn a corner. When it died on me it said “ low oil pressure “. When I told the attendant at the dealership I was kind of dismissed as to my safety concerns. I ended up renting a vehicle because he told me it would be a few hours before they could get to it. After returning home he called within an hour to say it was ready to go. When I returned I learned that all that was done was an oil change and that I would have to return after a certain mileage. This may be your protocol but I am very disappointed that my concerns were not taken seriously. Also wasted time and money on the rental car. I’m left wondering if I will get stranded again or maybe worse!Patricia Hatfield

The service guys at Lewis Chrysler are great! Shelby was great about communicating with meon getting parts for my car, then way over delivered, got my car fixed 3 days early! Way to go Lewis Team!

My experience was not good at all this time. Called last Wednesday for service and was told to come in the next day at 12:30. So when I arrived I was told that there was no opening to come back at 2:00z when I arrived I was informed that trrr were no openings. So I scheduled a appointment for Tuesday. After the service which was my first with my new truck which was free.I inquired about the prepaid services I had with my previous truck and was informed that I could not carry over the prepaid services. I still had 2 services left that were not lost. Not very good customer service.

Wasnt sure what I walking into being broke down 4 hrs from home. However I was greeted by Brett and explained my situation. He said they are a week out for service appointments but he would get me checked in and call me the next day. He called and explained my repair. I still wasnt sure if I was going to be stranded or if they could drop everything and help me. But Brett found a alternator and got me back on the road by 3:30 that day. Huge props to Brett and the mechanic who decided to help me and my wife get back home. Thats awesome service and great people! Way to go Lewis staff!

Great experience, traveled up from Dallas to do business with them. Took care of everything on the phone and when I arrived they met me at the front door had everything ready. Thanks Zack and Shane!

I was traveling through Arkansas when I had a bearing go out on my 2016 RAM 2500. I was able to limp the truck into Lewis CDJR for a repair and was surprised to see they not only could fit me in for the repair same day but had the parts. No small feat given all that is going on in the auto industry these days. Big Shout Out to Jason Earl and team for getting me back on the road in 1 day - thank you!!Rick L.

Just bought our daughters second vehicle and so far everything is great. Tommie and the guys at the superstore were super professional and always helpful. If you need a car go see Tommie the Dude at Lewis. Him and Cale will go out of their way to get you taken care of. Thanks guys

My salesperson was excellent. She was knowledgeable, professional, friendly, and made every effort to help me find what I was looking for. The sales manager and finance personnel were straight forward and explained everything in their areas of the deal. Also, the dealership has a specialist who goes through and explains all the operations of the vehicle. Overall, excellent experience.

Great service from Lewis Jeep…. I had a 5 tire rotation where i currently live (another state) and they only ordered a basic 5th wheel to match my 4 so i could do a 5 tire rotation on my new Jeep Gladiator. It was missing the sensor so every time i start the Jeep, it beeps and my dash goes to the tire pressure diagram warning. The app was also sending me messages. They said after they mounted and balanced the new week that it would be another $200+ to get a sensor after i spent $400 for new wheel and $65 to have it mounted & balanced and took me 3.5 hours sitting in their lobby with an appointment. Lewis was very hospitable and without an appointment slipped me in, put a new sensor on the original spare, made sure all the sensors were working correctly and only charged me $85 total. If i could drive the 12 hours one way to get my oui changes and all service done here at Lewis Jeep Service, i would!

The appointment was quick and representative professional. The repairs were identified and all avenues were takin to get my vehicle fixed and back to me the same day. It was a great experience “except” I felt the new parts were over priced and I was told I needed to replace another after market part that I recently put on new but is fine. Hence the 4 star instead of 5. My vehicle is operating as it should and other than what I explained above the repairs were good and I’d return to this dealership for more work if needed.

I cannot say enough good things about this place. I have bought and owned 6 Jeeps now, 5 of which I bought from Lewis. I have worked with the owner John Ford, the sales Manager Shane, the service manager Tre, Justin in finance, and David in sales…. All were professional, personable, and went above and beyond to make every single purchase and absolute pleasure. If you are looking to buy a car I 100% recommend going here. I’d give them more stars if I could! EXCELLENT!

Best car buying experience I’ve ever had. Buddy Jackson was super informative, open to my wants and needs and honest, but yet didn’t push me into anything he thought I needed or couldn’t afford. He spent hours with us test driving and finding the perfect fit for our family vehicle. Beyond Buddy, everyone else was incredibly nice/funny and went what felt like above and beyond to make sure we were taken care of. The whole process was seamless. My husband and I have already discussed purchasing our next vehicle with them. Well worth the 2 hour drive for us! 10/10 recommendation from us!

Will definitely utilize Lewis Dodge for future service needs. Their communication through the repair process was great. Original appointment as well as the follow up appointment to install parts that had been ordered were both timely. Their service writer worked directly with my 3rd party service plan plan provider for pre-approval and billing.

Fantastic service!! Jason was outstanding! McLarty Daniel in Bentonville took 3 days and still didn’t identify issue. Jason diagnosed and repaired it in 1.5 days, and that included ordering a part from out of town. Exceptional communication. Very friendly service. Thank you!

Very professional, was pleased they were on time and took my Pacifica for an oil change at the designated appointment time. They kept in contact with me to ask if anything else was needed. Shelby is very much a professional!Great place to do business.Pam

We love Lewis ! We have a Ram Truck and before we left the state they were always our GoTo!Recently, we drove in from Maryland and stopped in for a couple things. Always so nice and so professional and just makes us feel at home.Thank you Jason, thank you Shelby and thank you to all that work at Lewis…now if you could tell us who to see in Maryland—Nah…we will just drive back for you guys!

Lewis Chrysler has a great group of people working in their service department.

This place is the best! I purchased my jeep here 3 years ago and still get great customer service every time i go back for service. Need customer service after the sale?? Contact Greg Doke! He was my salesman 3 years ago and still so helpful to this day! I was on my way to a job interview yesterday and locked my keys in my jeep with it running. I have NEVER done this before and my first thought was CALL GREG! He told me to stay calm and he would see what he could do. In the next 20 minutes he was there with a spare key to the rescue and I was on my way to the interview. Thanks so much Greg! You are GREATLY APPRECIATED!!

Best experience ever at a dealership. Not only was the salesman friendly & helpful he was also super efficient. The assisting floor manager was on top of her game as well. Even the finance manager was a delight. They gave me a great deal on my trade~in as well as a fair deal on the new vehicle. I think this was a worlds record... from stopping on the lot to signing all the paperwork I was out in less than two hours. Thanks Lewis... I am loving my new Ram!

5 STARS! Extremely happy with this dealership! So friendly! Absolutely zero pressure! We purchased a 2020 Dodge Ram, what an amazing deal with so many incentives right now. Our salesman BUDDY was top notch, what a professional. He was knowledgable, super friendly, zero pressure demeanor and he treated us like family the moment we walked in. The LEWIS dealership manager John, spent some time with us as well and you can really see how the their friendly style of management trickles down, everyone is family. We trusted them and they did us right, stop by and you wont regret it! Be sure to see BUDDY!

The BEST place for car or truck buying experience in NWA. Service is the BOMB and the salesmen are fantastic. I cant figure out why would you go any were else?And the shop guys and customer experience is the best you will ever find!

Buying from Lewis Chrysler was easily the best experience Ive had buying a vehicle. The staff was very nice, professional and knowledgeable. They went out of their way to work with us and explained everything along the whole process. There was never a surprise expense and absolutely no pressure to buy anything. They just thoroughly explained all the options and left the decisions to us. Will definitely be buying from them again.

They obviously know what they are doing.. expensive but then again no one could fix the jeep! Got me in quickly and kept me updated on the process. Went like it should!

Took care of my needs from day one. Customer service was hands down the best for auto parts service. I was very impressed. Thank you foe talking care of me Lewis Chrysler Dodge!

Started off really well, everyone was friendly and not pushy. They had sold the vehicle I was looking at just before I arrived, but had found another that I actually like more. While I test drove they worked on the numbers and that’s when we hit a rocky point. I had haggled on my trade and signed the preliminary numbers, thought they had set me up. Sales woman then comes out and told me there was suddenly another person working a deal on the gladiator, which was odd as after I test drove it they pulled it and cleaned it up. I told them that was what it was going to be or I would walk. Everything else they had was decked to the gills and about 10k more minimum with some fancy trim and not the diesel I wanted. She runs off then comes back and spills it, there was no other offer, they wrote up the wrong vehicle and price, they had done everything for the original gladiator I came for the which was about 8k less. So yeah I wasn’t happy to have signed and done a bunch on what was now the wrong price, but the redeemed themselves and “found a way” to get me into the higher priced one at a pretty healthy discount and a phenomenal rate. They were incredibly busy and selling gladiators like crazy and mistakes happen. The minus 1 star is for simply lying and not admitting to the mistake up front, everything else was excellently

Had broken exhaust manifold bolts replaced new gaskets excellent service reasonably priced

Amazing experience. The whole staff is highly professional, and the price is competitive. The Service Advisor (Jason) was very polite and helpful all the time. The communication was clear.

I didn’t make a appointment and it was a spur of the moment to pull in and get the oil changed. The most awesome people had me done within 15 mins of me getting there. So helpful and acknowledged all my concerns about the vehicle I had recently purchased.

Go in checked in and they had the truck ready in no time. Call to verify replacement of all filters and insured I understood the cost of the the replacements. I have been using this service center since 2018 and do recommend it to anyone. Nice folks good service.

Buddy and the team at Lewis automotive are absolutely the best we will never shop anywhere else they have a Hometown feel and everyone was just welcoming and helpful the entire time we were there

Very positive. Had a unique rattle in back door and they took the needed time to troubleshoot. Discovered issue with seal and replaced. No more rattle.

Derrick at the Farmington location helped me get a new car after mine got totaled and is worked with me to get a loan through a bank that works with them, and got me great payment options, hes a super cool dude, fun, and doesn’t pressure you into buying a vehicle and because of that when I was looking I went back to him!! Definitely recommend!

Came in as a drop in and they were fast and extremely friendly. Was told over the phone it would be a wait but it was actually really fast. Extremely please with service and employees. Had an oil change.

Very satisfied with Shelbys customer service, he kept me informed and notified me throughout until the job was finished.

Love love love this dealership. I have had a Jeep for a while now but since moving to NWA on some acreage, I needed a 4x4. I had been talking with some other Jeep dealerships and none compared to the service I got at Lewis. Buddy was extremely helpful and made sure all my concerns were addressed and met. He and his team made the buying process so easy, I didn’t have to stress at all. Absolutely will be going back in the future and for service!

Buddy and the whole team was great. This is the third time we have used Lewis for a new vehicle purchase. An they make us feel right at home. Buddy had a great attitude about him the whole time. An he took great care of us. Thank you Guys.

Very courteous and attentive service. Well done.

Great experience from beginning to end. The salesperson did not rush me. He spent time showing me several Jeeps and educating me on the various models and features. When I could not find exactly what I wanted, he helped me order one, giving me advice and guiding me through the process. And gave me more for my trade in than any other dealer!

Went down late Saturday night looking at trucks. I called before I left to make sure they still had the truck. They had it pulled around and waiting for us when we showed up. They went above and behind to make sure everything went well even tho we kept them late. Trent our salesman was amazing and did not pressure us at all and never pushed. he was up front with us and worked hard to make the deal work. This was my first time buying from Lewis and I will be back again.

Took my Jeep Grand Cherokee in to get the actuator housing replaced. The service agent I had consistently told me he would call me back with more information and never did. My actuator housing was replaced and works but the mechanic did not put my dash back together correctly. The left dash panel hangs down and the dash was dirty upon pickup.

Lewis CDJR is always the poster child for true professionalism. They handle the service requests on my Jeep quickly, efficiently and with the utmost care. I will continue to use them personally and recommend them to anyone I know in need of a quality shop.

The Crew at Lewis were great to work with, including everyone from the sales and service departments and financing as well. Would highly recommend them and would definitely do business with them again in the future.

Took my car in to have them replace a tire pressure sensor, when I picked the car up the next day one of the sensors that was working fine when I dropped it off was now not working. I asked how we could fix the problem and the only solution offered to me was to pay them to replace that sensor as well now.

Always fast, friendly, and reliable service. Thanks to the team at Lewis cdjr.

Tandy and Billy and The team at Lewis Ford were amazing at helping me get the vehicle of my dreams! I would buy from them again.Thanks so much!

Had a great experience ordering from three states away. Zach Wolfe and the team were courteous and extremely helpful. Facilities were super clean and welcoming. Would definitely recommend.

I went car shopping with no intent to actually find a car and drive away with it, that same day.I saw a car that fit my needs and Derrick set everything up with having my trade-in evaluated and getting the price of the car in the area that I could afford. To my surprise, I drove my new car home that day. I am quite pleased with how smooth the.transaction went.

Exceptional service! The guys worked me in and did what needed to be done at the cheapest cost. They were very thorough and communicated constantly with me. Tre is the best!!!

Service was done and no hassles. Good place to have regular maintenance done.

If I could give zero stars, I would. Stay clear of this place!! I’ve worked many years in the auto industry not very long ago at all, and these guys are just NOT IT!!!My sales experience with Scott M. started out as a very friendly one. I asked many questions and got responses almost immediately, and he sounded very genuine. I specified I wanted to make sure everything was functioning well on the vehicle and there were no service lights on; the answers were ‘yes it’s great and no service lights!’I was very happy when Toby the finance manager called and said he got me approved. I do have a low score and not a lot of collateral history, I imagine that the banks liked the $8,000 down payment, less loan to value they have to lend on. I asked an average of payments, short term, and a few other finance questions before driving TWO HOURS with my 4 children from Tulsa. Everything seemed to be going very smooth. Then after I get into the infinity that was so nice - CHECK ENGINE SERVICE SOON - And on top of that, the A/C was blowing hot!! Okay, let’s drive, maybe that can get fixed. Vehicle shakes on the highway, okay it’s a used car, let’s see how they can help. So Scott brought me into see Toby (finance manager) to talk about the service issues that I was lied to about. Well, imagine this, it was the good ol’ “we don’t service ‘em so we can keep ‘em cheap”. Sure, okay. Great. Well, show me the contract. He shows me a basic 4 square type paper that about blows me out, I go outside, Scott the salesman aims to save his deal, we go back inside and I ask to see a sales manager or someone else. He brings me back to Toby again, disregarding what I asked. So I asked to see the CONTRACT again. Toby tells me he had to add on $4,000 (from the agreed price of $16,995 to $20,995) to the price of the vehicle for bank fees, which is ILLEGAL. He also told me I had warranty and GAP. Ok, I’ll take the service warranty, but I don’t want GAP, I’m putting 8 grand down… He tells me “he had to put it in to get the deal done with the bank” which is also ILLEGAL! Those are optional services, you are never obligated to buy them! I told him numerous times, I used to be an F&I Manager, I know the legalities and compliance laws. So basically, I drove 2 hours there to have been lied to about the condition and functionality of the vehicle, and I was also lied to about the financing and price as well! I was buying a vehicle for $17,000 putting $8,000 down, I should have been financing close to $11,000 (add in tire fee and doc fee, yes) but I should not have been financing anywhere near $17,000 after it was all said and done (and no tax and tag not included in this). OH! And might I mention this “bank fee” Toby added onto the sales price, ‘the dealer wasn’t going to get any of that money’.Come on guys! Do better!! I hope that the GM or GSM sees this and realizes they blew a buyer out due to greediness and lies. Sure, make your money, but don’t lie to get more. Such a disappointment.P.S. I also paid for insurance like they needed me to have, so now I’m fighting that.

Slow, accomplished nothing, their Tech didnt know how to check a power steering pump, set an appointment for 9:30am and didnt get done diagnosing until 4pm. I had to tell them how to check it. No star👎

The actual service of the car was fine. The customer service was horrible. No one greeted us. The person who we finally asked if they could help us did so with attitude. When we came back to pick up the car he tried to pawn us off on another service person and when that didn’t happen just left us standing there. After about 10 minutes of knowing our car was ready and we just needed to pick it up I asked another person to help us as two guys were standing behind the counter just talking to each other at this point. Very disappointed.

Timely, friendly, and thorough service at a very fair price. I would suggest the oil change contract.

All of the staff were phenomenal. They addressed any issues we had during the purchase process.

Incredible service! Lewis went the extra mile in taking care of me. I can’t recommend them enough.

Great Men and women there. Very pleased with the service and I will be coming back. Thank you for your help and support with my truck.

Shelby helped me. He’s caring, efficient and answers every question he can.

Tami at the service desk was incredibly helpful, went over my report with me, let me know when my car was almost ready via text, and was all around a joy to work with. When I came to pick it up, Tami was happy to answer any questions I had and treated me like a part of the Lewis Family. I’ll definitely be back for all future service needs.

Everyone was very courteous and the workwas done well and on time.

I had the smoothest car shopping experience I’ve ever had, at Lewis. My salesperson, Buddy Jackson, and the entire team were awesome throughout the entire process. Thank you Buddy, Shane, Steve, and Shea. I’m a happy customer. I highly recommend Lewis for your next vehicle purchase.

Everything went according to plan. The service was prompt, courteous, and the price was reasonable.

The service was good. Jason was courtes and professional. He answered our questions. The auto service was fast and efficient. Thanks guys

I wouldnt take my little Dodge to no one but the Lewis Chrysler place. Thats where it came from... Great place with a bunch of good kids that know what theyre doing. Thank Yall...

Very professional and knowledgeable. Fixed my vehicle in a timely manner while keeping me informed along the way. Thank you.

The process of getting a new vehicle was made very smoothly. I was able to test drive and compare vehicles with no pressure to buy. I will definitely refer friends and family to Lewis.

The staff at Lewis is very kind and knowledgeable. The in house taxi service added a large portion of comfortability dropping off my vehicle and not having to find a ride to or from work. And the team of technicians working on the car are quick and efficient. I recommend Lewis to anyone and everyone.

The sales team at Lewis are absolutely amazing (Cullen/Tandy). They made the truck buying process so easy, even when there was a problem they did everything to find the solution. Wonderful people and I will be back!

Everyone was so nice and happy. I dropped my car off early thinking it would be like any other service shop...wait all day but no my car was ready in an hour! I will definitely be making this my service shop!

I went in for a radio repair on my Charger and from the moment I stepped in everyone was so inviting! Shelby took great care of my car and kept me updated throughout the entire process. I would recommend them to anyone !!!

I went in looking for something totally different than what I left with and I could not be happier! It’s like Cullen knew what I wanted better than I did. I had a wonderful experience with Cullen, Steve, and the finance manager!

The Jeep Service department did an amazing job of taking care of my vehicles issue even when the manufacturer would not. They are truly rain or shine service (it was raining)😁 and I was walked thru the entire repair.

It was a positive experience. My questions were answered. I feel good about the deal we got.

It was a wonderful experience ! Easy and painless our sales man Derrick took care of us we enjoyed this experience thank you so much Derrick and the team at Lewis are just wonderful and very nice . We wont be going anywhere else to buy our next vehicle. Highly recommend !!

Everyone was very nice. Service was quick.

The new management has really turned this place around. I have detested this place for almost 20 years, but no longer! I was really nice impressed with Tami and my service technician. Everyone was so nice.... completely opposite of the previous treatment. Thank you Lewis... Lord knows i never thought i’d say that.

Great timely service and all work has been excellent!

Brett in service was excellent. Very professional and helpful.

I had a great experience at Lewis in Farmington. Trent was my sales person. He was very helpful. Trent answered all my questions and was very professional. Most of all Trent was just a really nice person. As good as a salesman Trent was the inventory at Lewis in Farmington was outstanding.

Cullen Reich NEVER called us back or helped us get into a car. We spoke to him on the phone and did an application- he acted like he cared about our situation. We ended up purchasing a car with Landers and they were SOOOOO helpful and were consistent with calling and keeping us informed. I would advise you to stay away from Cullen because he will leave you in the dust. Won’t recommend Lewis to anyone.

Easy in and out at the service center. And my repair was made. Great experience.

Nothing less of what I expected and I expect perfection. Thank you, to the whole team!

Shelby Stamps was wonderful and took care of everything as requested, providing excellent customer service!

Excellent customer service and quick to complete oil change and tire rotation.

Tre at Lewis was super helpful and gave me complete updates of my vehicle and went over all the paperwork before i left. Extremely satisfied with his customer service and knowledge!

This was by far the best service I have ever received at a dealership. The service center had wonderful employees and the technicians were also extremely helpful. I will totally take my vehicle back to this specific place !

Have 15 year old Crossfire which Lewis keeps in great shape. Had problem with a part which they went through various suppliers to find a perfect replacement. After the car was 10 years old and out of warranty the glass panel in the convertible top fell out and Chrysler replace it with a new top free of charge!! A great place to go if you want your car to run forever

Chad Fett was great to work with. Very knowledgeable and went above and beyond to make sure the purchase of my new vehicle went smoothly.

These people had amazing service and worked dillegently to make sure me and my wife were happy with our additions to our truck. Would like to get our next vehicle here too!

Excellent customer service from our team of Greg Cowboy, Tandy, & Steve! This was by far the best experience Ive ever had when purchasing a new vehicle.

Buddy was amazingly patient working with us when we were trying to help our adult son get back on his feet again. We have done business with the Lewis dealership family dating back to the mid 1980s but havent purchased a car or truck from them in the last 18 years or so. After all this time I was impressed to find that the same helpful and sincere culture that has always existed is still there to this day.

Had my Jeep in there for some work and like always I’m very satisfied, tre and the crew always do a great job!

The service department is top notch! Their staff is amazing and very fast!

Great Customer Service. Actually do what was asked and follow up with advise and feedback. 2nd time I have taken my car there and I can say they are the best dodge dealership this side of arkansas.

Wanted to give a shout out to the Lewis Chrysler service department. Shelby took great care of us and our vehicles. None of the hassle associated with others weve used. Great experience and great customer service. We will be using Lewis Chrysler from now on.

Excellent customer service from the time I walked until I picked up my truck. Tami was a huge help and great to work with.

Everyone was pleasant and friendly. My service took longer than expected. A rental car was provided for me. Thanks!

Did good work and communicated necessary repairs clearly and timely. Very helpful and will use again.

I’m not a fan of pushy sales people but there’s a limit to that so Lewis gets the one star. I literally just stood in the lot for 30 minutes browsing with thousands to spend and not one person even acknowledged me. Their loss I suppose.

Well mannered employees that all appeared happy where they work