We had a wonderful experience purchasing 3 new appliances for our kitchen! Darryl was awesome with prompt communication, answering all questions and giving a reasonable quote the same day. He helped us get our new pieces in under a week, when we had heard from friends about months-long waiting right now on new appliances. We chose this company because of their full service promise on the installation and removal of the old appliances. We didnt even know how to disconnect our old ones, and Darryl said not to worry, they would take care of EVERYTHING. So, amazingly, they provided the most service at the lowest rate we found! Luke was the technician who came to do the installation, and he did an incredible job of problem solving when we learned we had ordered the wrong style of range to fit in our cabinets. He managed some quick carpentry and electrical magic on the fly and it turned out perfectly! It was a WOW moment, and we are so glad we went with Dependable Maytag. Thank you, Darryl and Luke!
I highly recommend Dependable Maytag. Darryl was able to quickly diagnose my Whirlpool dryer and had it fixed in no time! The price was very reasonable, and I will be calling them for any of my appliance needs.
Darryl is a magician! He was quick to respond when called to service my washing machine and came out to do the work the very next day. He gave new life to my 36 year old washing machine in no time at all. He is courteous and very knowledgeable. I would recommend his services in a flash!
Darryl is very knowledgeable and personable. He helped me troubleshoot the problem and I was able to fix the issue myself. His customer service is unparalleled. I will call him anytime I have problems. He is great.
They do great work, fast! I am super impressed. They have life long customer.
We highly recommend Dependable Maytag. We received great value and the service was excellent. Do not hesitate to purchase from this group.
This store may be highly rated, but not from me..I’m wanting a Maytag Washer and Dryer, but unable to get anyone to answer the phone.. told to “text” salesman on recording..( I don’t know how), gave a cell phone number.. told me to call that same number..no way to leave message….both mailboxes “full”. wonder how anyone who has a problem could get help…how can someone “stand behind” a products is they can’t be contacted..I did not want to go to a big box store, but guess I will.
Repair, dont replace. Ive recommended these experts for years. Luke texted me on the way and diagnosed my old dryer issue quickly and replaced several parts on it. Good as new and worth the investment.
We were having problems with our dryer so I contacted Darryl . His customer service and response time is amazing! He is extremely thorough and professional. He had the problem figured out immediately. Highly recommend him to anyone!
Darryl is great. Helped with diagnosing correct part needed. Responds great to text messages as well
Dependable Maytag is great. Wonderful service and very easy to work with. I go to them for any of my appliance needs.
My refrigerator quit working and I was in panic mode! They got me on the schedule the same day I contacted them! Luke is a delightful technician. He quickly diagnosed it was the fan. He had the part in his van and in less than an hour he had fixed the problem and my refridgerator was working. Luke then was so concerned about the billing. The part he installed was of better quality but was a higher price than quoted before he started the job. You do not find such a compassionate young man in the work force. Im blessed to have found Dependable Maytag.
Quick diagnosis, parts were available and I was able to do the repair myself.
Daryl at Dependable Maytag was just wonderful. He knew exactly what part I needed to get my dryer working. He also told me exactly what I needed to do to install the part. I then told him about an issue I had with my washing machine . Again he again sold me the correct part and told me exactly how to install it. Now my washing machine and dryer are both working perfectly. He had the parts I needed in stock and the prices were very fair. I will definitely go back for any appliance issue I have in the future.
Great company, everyone is helpful and friendly. A trustworthy company! Luke is very bright and knows what he is doing. He fixed our Samsung dryer in no time. This isn’t the first time Luke has helped us out. He has repaired our oven and washer. Way cheaper then buying new appliances. I would recommend Dependable Maytag to everyone. Thanks guys!
A very honest and trustworthy company!!!
Dependable Maytag saves us again! The spin cycle in our washing machine stopped working on Memorial Day. I texted the owner late in the day, & heard back from him quickly, getting us on the schedule for the following day & giving us a time frame when the Technician would be here. Luke (Technician) texted me a few minutes early, came promptly, quickly discovered the problem (coupler, I think?) & put a new part in. He had to move our dryer out of a VERY tight space in order to do the job. He reset the dryer back in its spot extremely well (even better than the guys that delivered the dryer when we bought it). He checked out the washers operation before leaving, & it works perfectly. We have had other work done on the appliances in our house by Dependable Maytag. They are THE BEST!!!!
Excellent customer service- I needed a simple dryer part (the thermal fuse) that I was doing the replacement for myself, this part costs less than $10, but he searched his shop stock for it for me, determined that he exact one I needed was out on his other work truck and wouldn’t be available right away. He voluntarily looked up another local supplier who had one and gave me directions there. Even though he obviously was a busy man, he took the time to be sure that I was taken care of even once it must have been obvious to him that he wasn’t going to make any money out of the time spent. He definitely earned my repeat business though next time I have a repair job that is beyond my own abilities!
Had a great repair experience with Dependable Maytag when Grandmas Kenmore washer quit. Darryl was friendly & helpful when I called about the problem.The repair was scheduled and the repair technician was on time - he even called ahead to let us know he was coming. Luke was very knowledgeable and professional.I will definitely call on Dependable Maytag again.
Good communication about schedule. Quick response to texts. Very helpful, pleasant, & professional. Prices seem reasonable. Have used repeatedly. Recommend.
I went to this place of business the owner was very helpful and friendly. My dryer is a whirlpool but they have parts there for it. I do recommend this place of business. Shop local
Went in to look at buying a new washing machine and while explaining what was wrong with mine, Darryl was able to suggest a part to fix my current Maytag. He explained how to replace the part and my washing machine is working now. Saved me a ton of money! Very friendly and knowledgeable. Go see my boy Darryl.
Luke is most knowledgeable service tech I have seen! He diagnosed the problem, ordered the parts, and came back right away when the part arrived and fixed the problem. And the price was very reasonable. Even better, he says he works on all brands, not just Maytag! Great find!
So our heating element on our dryer went out and with two kids, we were in desperate need of doing some laundry.......Luke was supposed to be here at 3:30, but he had a few stops before us that didn’t as smooth as they should have. We understand things like this and we were thrilled that even though he would be late, they told us they were coming and they did. Luke was awesome, personable, knowledgeable, and he kept my kids entertained without ever acting like they were a hindrance to his work. We are thankful to have a working dryer for the long weekend so we can catch up on laundry! Thanks Maytag!!
Darryl and his business is why NOT buy from the big box stores. He is VERY knowledgeable and helps you find the best value not the highest price. In addition, his post service is the BEST in the state! Highly recommend you contact him for a quote or absolutely dependable service!
We had a leak on the inside as well as under our refrigerator and we had to wait for our landlords to hire, then approve of any work done on it, so that took quite awhile. My landlords are known for dragging their feet when it comes to some repairs. Darryl was able to come and finish repairing our refrigerator and explained that he had to wait for word from our landlords before he could purchase the part. I am glad the job is done and our fridge is working properly with all the right parts. It can be complicated when you are a renter having to go through your landlord for repairs. Darryl said that if we ever need repairs done in the future to call his cell and, to make things easier for us, hell happily take care of any arrangements with our landlords. Very nice of him! I would recommend using Dependable Maytag to people along with a reminder that communication between all parties is important. So glad the job is done and no more leaks! Thank you!
Any time I have repairs needing done, my first stop is to ask their opinions and see what they have in stock. Theyve saved me countless dollars, and have been courteous to both my husband and I through all sorts of different requests and questions! Darryl is a wonderful man with lots of knowledge!
Recently, we had delivered our Whirlpool large capacity top load washer for repair. The service work was completed in a very timely manner, and the total out the door price rate was better than excellent. Our machine was returned to us in pristine clean condition, just as nice as when originally delivered. The washer operates and sounds like a fresh unit again. We highly recommend Dependable Maytag for all of your appliance repair within the Fayetteville, AR region. Just Great!!!
I was recommended Dependable Maytag by a friend after another company told me my 3 yr old refrigerator could not be fixed. Dependable Maytag came out the next day. Luke, the technician, was very knowledgeable and found one of the fans to have a piece of debris stuck in a fan blade causing it to fail. He pulled out the debris and the fan worked and I didn;t a need a new refrigerator. Great work.
Dependable Maytag was excellent. They were polite, timely, efficient and effective. Luke was the man that came by our house. He diagnosed the problem and fixed it. Then when the machine broke again that same day (the fault turned out to be user error, not Lukes) he came and stayed late until he had it figured out and fixed for good at no extra cost. He wanted his customs to be happy. We are definitely happy customers. The price was very fair. I have used them in the past and will continue to use them in the future.
Easy to with, quick and inexpensive.I wont go anywhere else.J.Peppas
Darryl and Luke are fantastic. They are so friendly and knowledgeable.All of my appliances decided to go out at once, they facilitated multiple trips to my home to make sure everything was fixed in a timely manner.Thanks guys, appreciate it!
I called in to set up a time to have my Samsung washing machine repaired in my home. After setting up a time they called back to inform me that there was a recall on my washing machine and mine qualified for the recall and to check that out first. Im very impressed that they went out of their way to check for the recall and save me a little money as well.. Very much appreciated and will definitely do business with them in the future.
Darryl is a great man! Amazing and honest service! Even coming out at 7pm! Very reliable, very professional, and stays in constant contact during your repair. Ive used his service twice now and will not hesitate to use him again.
Super friendly service. He helped determine the real problem as well as giving me tips on the part installation. This is one reason we buy Maytag appliances.
Amazing, Amazing, Amazing. We had a lightening strike with two major appliances needing repair. Daryl was amazing in communicating and realized the urgency of the situation and took care of the problems after having parts overnighted. Luke came over for the install and was knowledgeable, friendly, and fixed the problems. These guys take real pride in what they do and it shows. Thank you Daryl and Luke. The best!!
Always there to repair...!
I went to Darryl looking for a new washer because ours had had issues for a while. He looked it up and it had a recall. After dealing with Samsung for a few weeks I decided not to have it fixed after all. I called Darryl and he promptly brought out and installed a new Maytag washer. I am completely happy with his service and the washer. I have had it about a month now. It is wonderful!
I went into the store assuming I needed to spend some money to deal with a leak from/near the water filter for my fridge. Instead of selling me something, Darryl spent about 10 minutes helping me figure out how to trouble shoot it. I did not buy anything that day, but will be back. An honest and knowledgeable person is fantastic.
They didn’t try to sell me a new dryer. We figured out the problem over the phone and a cheap part fixed the problem. Great customer service!!!
If there were ten stars I would have clicked them.What a great guy, great attitude and great aptitude. I called about our washer making horrendous noises and Luke(?) made an appointment to come see and hear the washer.He diagnosed the washer pump as being defective and gave me the option to have him repair it or he could supply the part. I opted to do the work for myself. But, the story doesnt end there. Luke went to his shop and sourced the pump and then texted and offered to drop it back by my house which I gladly accepted.Customer service like this doesnt exist anymore.I highly recommend Dependable Maytag Home Appliance. You wont go wrong.
Fixed my dryer. Kind of hard to get ahold of on the phone, but they called back after I left a message. Very knowledgeable. After discussion they suspected a bad control board; they went ahead and ordered it. Two days later they came out. Board was in fact bad (visibly burned relay). Very quick, competent (and busy) service man. Very pleased with service.
Mr. Gillespie always does a great job. They have reasonably priced appliances (even competes with the big places) and personal service. Give them a shot if you need a product or help.
Very efficient and great service for a very reasonable price. Thanks!
This guy is awesome. He doesnt just sell you pieces as stores do, but he really guides you throigh fixing it. He stayed in touch with me over the phone until the problem got solved and all of this is for free (I just paid for the part). Thank you again Darryl, and I definitely recommend him.
Rebuilt and repaired, REBUILT AND REPAIRED! Instead of just replacing everything that was broken my washer was mended. This is rarely seen much anymore. This is the sign of a true professional when they can fix what is already there instead of just taking down all the parts numbers and replacing everything while running up the bill. My washer now is more solid than it was new!I highly recommend this place.
One of the BEST service providers in Fayetteville, Im a repeat customer and satisfied with Darryls fast, efficient; friendly service. Repair vs replace is best so give him a call and youll see what we mean. ;)
Had a problem with water freezing in the bottom of my upright freezer and leaking out onto the floor. Sent a picture to the repairman, he was quick to let me know the problem and how to fix it. Let me know if i needed help to let me know. Problem was eazy to fix. Thank you
Darel is awesome!! Im a Handyman by trade and have used Dependable Maytag for years for all my appliance needs. Darrel makes my job a lot easier just by his knowledge and experience with all appliences. Thanks Darrel I appreciate your business.
I have never met a more kind and understanding technician!! Darryl was great!!i opted to fix the washer myself and couldnt pick my part up until almost 10pm. He left part for me but I contacted him to let him know I headed that way. He was there when I arrived to make sure the part was there! I ran into a few problems he walked me thru. No better place in Fayetteville guys make him your only stop its worth it.
Luke came and serviced my fridge. He was very easy to talk to and worked very fast. By far the best service in NWA.
Got a great deal on a new dishwasher. Friendly and helpful service from Darryl.
Dependable Maytag is always great. had Luke the last couple of times, he was knowledgeable, fast, and efficient, friendly and personable. I highly recommend them.
Very good customer service! Quick turn around! I had my microwave fixed in 2 hours.
Defiantly a go to place for professional service. Luke, the service technician, was very professional and in gauging about fixing our problem with our washing machine. He brought the part with him, had it replaced in just a few minutes. I will never use anyone else.
Problem resolved via phone. He suggested there was a lint issue since dryer is vented for lint to go up and out via the attic.At the attic vent was a ball of lint the size of a saucepan. Vent clogging was the problem.He saved dollars and parts.
Very helpful! Will be my go to place for appliance repair from now on!
The folks from Dependable Maytag have come out to repair several appliances in our home. They have been prompt, courteous, and provided great service for a reasonable price each time.
Have been using Dependable Maytag for 15 years. Never had a complaint.
Punctual, knowledgeable, and very friendly staff. Would definitely recommend.
Unbeatable customer service! Very knowlegable and willing to help solve your problem as quickly as they can.
I will definitely use them in the future. Fast and friendly service!
We always call Dependable Maytag for any appliance repairs. They always do a great job!
Repeat customer, wouldnt go anywhere else. Best in customer service and applied product knowledge.
Above and beyond the call of duty! Great business! Lifesaver!
Couldnt ask for better customer service!One of the nicest and knowledgeable guys in the industry.
The best repair man I delt with in a long
Very quick, good service at a reasonable price.
These guys are awful. I hired them to fix a frig and while fixing it they broke something else and denied all accountability and wanted additional money with no real explanation. Do yourself a favor and hire someone else.
The best service ever and Darryl is such a nice guy to work with. Wont ever use anybody else!
Excellent service, friendly repairman. They have a lot of expertise--and because of this, we avoided a lot of extra charges because they got to the root of the problem with my dryer.
Prompt, professional, and capable with reasonable rates - I strongly recommended them and I will not hesitate to call them again.
Shortly after I reached out to Darrel, he was the one reaching out to me to update me on a piece I needed AND it was only a couple days after I had reached out to him that I got my part.
Competent, courteous, timely, clean, fair charges: highly recommend..