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iCare Electronic Repair
19 8th St S, Fargo, ND 58103, United States
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iCare Electronic Repair
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Da
Review №1

I wrecked my drone, and ICare tried to repair it but was unable too. They explored many options but was unable to repair. Only charged the minimum of $50 to look at the item. I would use them again.

Vo
Review №2

Finished a screen repair in only 2-3 hours. The staff their knows what theyre doing and does things in a quick and efficient manner. Communication with the business was also excellent.

No
Review №3

Said it would be a few days to fix. Got a call 2 hours later saying they fixed the issue. They did an inspection to make sure everything else was working fine. Great service. 👍

Ja
Review №4

I recently had water damage to my phone and I was sure everything was lost because it wouldnt turn on. I took it into ICare and Mark and Thomas exceeded my expectations! I was very fortunate they were able to restore everything in two days! They are both very knowledgeable, courteous and provided outstanding service.

Ni
Review №5

I brought my I phone in to be serviced for a mic malfunction. I was greeted promptly and reviewed my issue and was given the service options and pricing. I decided on a service and they performed that service and completed the phone on time with no hidden charges.Since it was not feasible for me to repair my iPhone they provided me with options on replacements, without pressure, which I did not choose.All in all a very professional experience.

Ly
Review №6

ICare helped rebuild my digital life after Idropped my phone in the deep part of the lake. Wouldnt go anywhere else.

Sa
Review №7

Everyone at iCare was very friendly and helpful! I dropped off my laptop in the morning with multiple issues and picked it up the same day good as new. Mark made sure to communicate everything that needed to be fixed and explained exactly what he was doing. I highly recommend iCare for all your laptop (or other electronic) repair needs!

Ni
Review №8

My experience with iCare was stellar. Mark and the team were pleasant, honest about pricing, helpful, and they talked me through the issue and I really appreciate that. I will be going here for any future repairs.

Kr
Review №9

Took our Ipad in for problems with our charging port and it was fixed in less than 24 hours. Staff was super friendly and helpful. Very low cost to fix as well. I will definitely use again if we have a need.

Da
Review №10

Ive been a Mac user since the first Mac showed up on the planet. Die-hard Mac Girl. Ive learned more about my laptop from Mark and Thomas in three conversations than I have from Best Buy, my original vendor and repair source since the beginning. They explained where to spend money and why, and where to skip the purchase and why. They were recommended on FB by friends. Great suggestion, people!

Ha
Review №11

My gaming laptop was in pieces, missing screws, with its hinged popped out. I went in and got an evaluation, and the associate was super nice (despite the fact I almost killed my computer, and mercilessly tore it apart). Would have cost me an arm and leg elsewhere but was reasonably priced and finished in a short amount of time. Would definitely recommend taking your business here for your electronic repairs.

Ch
Review №12

I discovered iCare online. I read their reviews and knew right away that they were the kind of people I wanted to do business with. I was having problems updating my Phantom 4pro drone. Believe me when I tell you that I tried everything, and then some. Well, the good people over at iCare tried everything, and then some, and then some, and then some some more, and got my bird updated. I was asked to fly my drone as soon as possible and if I have any problems whatsoever, to bring it back right away. Unfortunately, the weather hasn’t been good enough to fly but I have no doubt that my drone will fly as right as rain. I am totally satisfied with iCare service and professionalism. Kudos!

Ch
Review №13

I called to have my Motorola screen replaced. The part was ordered for me and when it came in, I dropped off the phone and had it back in less than 3 hours. Very impressed with the professionalism and also reaching out to me after to make sure everything was all good. Will use this company again and recommend to everyone!

Sh
Review №14

Just wanted to thank the iCare Electronic Repair team for great service on replacing one of our laptop screens that got broken. Your screen replacement saved us money on buying a new laptop and it was quick and painless. We dropped it off and it was done within the hour. Seriously, I am very impressed with your service and will make use of ICare Electronic Repair in the future when we need. Thanks again!

Mo
Review №15

Great dependable service, took a iPhone 12 Pro in for screen replacement and it was completed in less the hour and the phone is working like a champ.

st
Review №16

My laptop was fixed, but due to issues on Icares side there was a two week delay after other compnents were damaged. Icare agreed to cover the cost of all additional repairs needed, google only allows for full star raitings, so I give I care a 4. preferably a 3.5/ 5 starsEDIT: As stated, Icare covered the costs of all extra parts above the inital quote, the only thing I lost was time.

Ja
Review №17

Both employees I worked with were great. They gave me the low-down on my situation and what my options were. Sadly, I ended up spending ~$375 to assure my laptop kept its data. However, after consulting with iCare they assured me that my already 5 year old laptop would likely last another 5 years if kept in good care. I appreciated the advice and timely nature in which iCare repaired my laptop.

Jo
Review №18

The guy working was very friendly.I called the day before asking about a battery for an iphone, and told him I would be there for it in an hour or so. Well, if you know me, I rarely follow through, lololol. I showed up the next day, and he still had it waiting for me on his desk, and remembered that I called. Didnt give me any flack for not showing up when I said I would, which was very appreciated.I believe he said his name was Thomas? I could be wrong, lol.

Ca
Review №19

I had been on the phone one whole day and in the end was told Id have to buy a new phone. The second place I took it ended up saying I would need a new phone. I didnt want to buy a new phone yet! iCare took care of my phone in 2 hours! Picked it up and it worked like NEW!

Ha
Review №20

My iphone has been fixed twice by them! They are extremely friendly, helpful, and do a great job! Not to mention how much more affordable it is than going to apple! I cracked a lens on my brand new iphone and they were promptly able to replace it. I am so glad a place like this exists in Fargo!

Ar
Review №21

My Samsung9 got wet when a glass on the night stand leaked. I brought it in to ICare and after an evaluation they gave me an estimate and kept me informed through email. My phone got fixed, looks like new. . . for about one fourth the cost of a new phone. Very satisfied.

Be
Review №22

The gentlemen that assisted us was incredibly caring and understanding of the importance of data recovery. He went above and beyond to assist us and was successful in doing so. Very appreciative of his time and efforts, would recommend them to anyone!

El
Review №23

My cellphone Samsung Galaxy Note 8 was not getting charged, I brought it in to iCare Electronic Repair for a check up, it took only 2 hours to give me a diagnose and to repair it. I am very satisficed with their work on my phone. Very professional and honest, I truly recommend them.

Di
Review №24

My daughter dropped her iPad and shattered the screen a day before we were set to go on vacation. While our vacation could have happened without an iPad, it certainly makes the car ride more manageable! I called iCare in the morning and figured we’d drop it off after we returned, only to be told that if I brought it in, they’d get it fixed same day. The new screen looks great and was definitely a better value than buying a new iPad. Would recommend 100%. Thanks for the great (and speedy) service!

Gw
Review №25

They were very pleasant and helpful.

Ma
Review №26

I have to tell you that Mark was absolutely wonderful to work with! He inspired my trust in him, was professional, kept me up to date about progress and gave me options before simply doing something. Dont hesitate to bring your computer here for repair. You wont be sorry!

na
Review №27

Really great customer service. I worked with Mark and he was exceptional. He fixed my iPhone X camera and even let me know about other issues that I might have in my phone. I went in for a $125 camera fix, but it turned out to be a $25 fix, and Mark made me aware of that. Loved the honesty because anyone could’ve fixed the phone and not let me know that I owed way less money than I was expecting. Kudos to iCare Repair, I’ll be using them a ton next time I have a tech issue. 10/10 service.

Ja
Review №28

ICare Electronic Repair must have chosen their name because they care about people with electronic equipment problems. They treated me with respect and timeliness. I am very satisfied with my experience at icare Electronic Repair.

N.
Review №29

We had a Note 20 Ultra brand new have its screen damaged, I called around town, and what I was looking for when calling around was not so much the lowest price, more so a business that was knowledgeable and could get the repair done perfectly. Well, iCare repair not only has an amazing knowledgable staff but they also clearly have a passion for technology! Couldnt recommend this business enough. Hopefully we never have to go back but if we damage another electronic we definitely will only use them! BTW, they had the lowest price in comparison to all other businesses I called.

Ma
Review №30

This place has fast, friendly, and knowledgable staff. The price of my repair was also very reasonable. Would recommend iCare.

Jo
Review №31

I needed a new hard drive in my Mac. I was referred to them by my daughter for their excellent, fast and reasonable service. I am 300 miles from their store but was traveling through one day and returning the next day. They worked me in very nicely so I was able to drop off one afternoon and pick up the next. Mark communicated to me well and explained processes and fees as he moved through the process. I am very pleased with service and price.

Ky
Review №32

I brought an Xbox one in for repair and it was done in a day. Great service and fast turn around. Highly recommend!

De
Review №33

ICare was great to work with, quick, and didnt cost me a ton. I definitely recommend them!

Ja
Review №34

Great customer service and very responsive with quality results. Would definitely return if I had the need for repairs again.

Pa
Review №35

Mark was amazing ! He was so helpful and reassuring! I will definitely back for repairs again!

Tr
Review №36

I had my phone in for multiple different thing 2 had water damage the other was broken without a doubt, they were able to fix the 2 that had the water damage that which I am great full for, but they told me that my charger port worked which was the one I knew was broken they said that they got it to charge and everything which I thought was great. The only catch is that as soon as I got home and tried to charge my phone it didn’t even work. So my thing is that it is a little unprofessional to tell someone that something works and here to find out for yourself that it doesn’t even work.

Er
Review №37

Ive had a variety of devices repaired here and have always been pleased with the results. The repair folks have been up front about risks and what options are available. Most recently, Mark sorted out a failed hard drive on my iMac. He installed new drives and operating systems, the machine is running faster now than when I brought it in.

Gr
Review №38

Marks a beast. Brought my laptop in when the battery died and he literally had it swapped out with a new one in like 30 min.

He
Review №39

I had taken my sons iPad in to get fixed, there was some miscommunication and when I brought it to Thomass attention, he immediately was empathetic. Thomas went above and beyond to assist and apologize for the confusion. He was absolutely amazing, he turned a very uncomfortable situation into a great interaction. Thank you so much, Thomas for going above and beyond for me. If we need any other work done, we will be coming back and asking for him!

Ma
Review №40

This was the 3rd repair service I spoke to - I found them to be completely responsive, professional, and fast. Part was ordered, I was given advice on how to prevent further damage, called in a few days when the part was in and repaired the next day! Everyone i spoke to had answers and was very helpful! I will be back and send everyone their way.

St
Review №41

I needed help, they gave it to me right away no wait, knew exactly what I needed and how to do it.

st
Review №42

Great service, reasonable prices, quality merchandise

ec
Review №43

Was very nice and answered all my questions along with helping me with some side stuff.

Ca
Review №44

I brought in my computer after it stopped working randomly. Mark was very knowledgeable and friendly. He was up front on the process and the cost vs potential cost depending on the problem. When the problem was discovered he was very helpful in explaining my options. My computer now works better than it has in years. Great customer service and love supporting a local business. Will definitely be back!

Le
Review №45

Same day service even when I couldnt even identify what the real problem was...good communication and a fair price. Recommended.

Br
Review №46

My iPhone screen had encountered serious damage. Mark, with iCare had taken my call. I knew right away I was in good hands. He informed me of what options I had. Along with helping me make the right decision to fix my phone with a lifetime warranty replacement screen. Within an hour of dropping my phone off. I had received a call informing me that my phone was fully repaired and ready for use.5 Star service. I would recommend iCare to anyone in need of electronic repair.-Brian

El
Review №47

I broke my phone screen and took it to iCare Repair to get it fixed. What a great decision! The staff was knowledgeable, helpful and professional. The service was fast, thorough and friendly. Had a second break less than a month later and the warranty service was amazing. Highly recommend!!

Je
Review №48

This place is very professional, they know what theyre doing and are priced great. Definitely referring others to here and am going to be a repeat customer.

Co
Review №49

Great experience! They were very easy to work with, great customer service! Shout out to Matt! He took time out of his busy schedule to accommodate my walk-in requests!!! I will reccomend iCare to everyone I know!

Ri
Review №50

Staff; Mark & Matt were extremely friendly and fast with repairs! I was shocked at such a high quality. I had my charging port fixed and battery replaced in my iPhone and I’m overjoyed with the results! I highly recommend!!!!

Br
Review №51

They replaced the screen on my S7edge along with the battery at a very reasonable price. Also they transferred my sim card to my old SG3 so I had a phone to use until the repair was complete. This business actually deserves 10 stars!

Jo
Review №52

This was my second experience with I care and both times it was top notch. Great service and great turn around time. Thank you.

Ma
Review №53

My Google Pixel went black. Geek Squad failed, Verizon failed, iCare was super helpful and succeeded!

Ta
Review №54

First I just have to say I think my experience was a fluke and they probably usually do great work. Everything about this place seems professional but my experience was mostly a nightmare. I took my iPad in for a simple screen replacement but it wasnt done correctly and the screen immediately broke again when I got it back and on top of that it wouldnt charge anymore. I took it back to fix those issues and it ended up taking almost a month for it to be finished. When I got the call that it was finally done I asked if I could come in on Saturday to grab it and the guy said yes. When I showed up at around 2:30 I was extremely annoyed to find they were closed. Tried calling and left a voice mail..never got an answer or called back.This place is over an hour away from me so I made that trip for nothing. To top it all off its still not fixed completely. Now the keyboard smart connector doesnt work but I am done taking it back to them. Credit where its due though, they honored their guarantee to fix it all free of charge and all the employees were extremely friendly.

jx
Review №55

Took 4 days to fix my phone screen. Then prices are outrageous definitely wont be goin there agian. Couldve bought brand new phone with the price of fixing my screen

Pa
Review №56

Mark was great to work with. I was traveling and had iPhone trouble. He got me in right away, fixed my issues. He had parts on hand if they were needed, and even ran additional diagnostics on my phone to make sure everything else was functioning properly. Fast, knowledgeable, and very reasonable cost. I would highly recommend him. Thanks Mark

Wo
Review №57

I High recommend going to this place. Mark he is a best in town got my phone fixed in a hour. Had so many problems with it he charged me a very reasonable price. Highly recommend this shop!!!

Ma
Review №58

Mark was super helpful and extremely professional! My cracked phone screen didnt take long at all to get repaired! Highly recommend!

Ja
Review №59

I was working on a memorial video tribute for my Dad, & my old cellphone had pictures from his 90th birthday party. The cellphone kept overheating & shutting off so I couldnt retrieve the pictures. Mark @ iCare was awesome! He drove across town to get a part & got it working & even downloaded all of the pictures for me. Thank you! I would highly recommend!!

Ca
Review №60

Great service. We live outside of Fargo, so they repaired the phone and used overnight shipping to return the repaired phone to us. Highly recommend.

Ri
Review №61

I broke my screen on my Surface 7 and Mark did a great job getting it fixed! He had to special order the screen but got it in quickly. I dropped it off at 4:00 pm on a Friday and he had it fixed within 2 hours. Thanks for your quick service!

an
Review №62

Mark has helped me out there a few times couldnt ask for a better job quick and reliable. I would recommend this place to anyone.

Ji
Review №63

The service is excellent, cost is fair and the location is convenient. Thanks for saving me from buying a new phone!

sh
Review №64

Went in today and was immediately helped by Marc who charismatically explained to me what might be going on with my phone! Came back an hour later not with an exact fix but pretty close! This place is affordable and the staff is very knowledgeable and polite! Thank you Marc got answering my million questions and even trying various ways to fix it! Prompt and professional !

Ma
Review №65

My only computer, the first Surface Pro, was crashing and needed updates. They were able to restore Internet Explorer so I use it until I get a new computer. And, because they couldnt add Chrome, they gave me a price break. I am totally satisfied with their work.

ki
Review №66

Every time I have taken my computer to ICare I have been pleased. They go so far above normal customer service to help with all your computer meeds. Do not hesitate taking your electronics to ICare.

Da
Review №67

We brought in an I phone with a broken glass and they had it repaired and done in one hour. I am very impressed with the speed and quality of their repairs. I was also very impressed with the way I was greeted. They have exceeded my expectations of quality, speed, and pricing. We will definitely be going back there again.

Ni
Review №68

I bought a pre built PC (Cyber Power) through Amazon in March and Ive been having problems with it ever since. I took my computer into iCare to see if there was anything they could do, and Mark specifically went above and beyond to help resolve my problem. It ended up being Cyber Power supplied me with a faulty mother board... Mark went over some options of what I should get, iCare got the part ordered up and they installed it for me. Through this whole process Mark would call and notify me on the situation. A+ customer service and I know where I will be bringing my electronics in the future if I ever have any problems.

Sh
Review №69

Have taken my iphone here a few times, most recently to get a new battery. Always friendly and helpful - even stayed after hours so I could pick it up on the same day! Great place!

Ju
Review №70

The service provided for us by iCares technician, Mark Schlossman, has been unprecedented in our computer history. We are grateful for his patience, knowledge, and willingness to educate us. We highly recommend this business for your repair needs.

Ja
Review №71

Went in to get a repair on my iPhone. Matt was very knowledgeable and happy to assist. They were very thorough and fixed it very promptly and for a reasonable price. All around a very good experience!

Al
Review №72

This is the first time I had issues with my smartphone (phone not charging), so I did not know where to go for help here in Fargo. I found iCare online and I wanted to give it a try. They exceeded my expectations! They solved the issue in a timely manner, provided recommendations, and were very professional. I definitely recommend iCare and they will be my first choice from now on!Big Thank You!

Ma
Review №73

We needed alittle computer help. They got us in right away and two days later, we couldn’t be happier with the results. Our dinosaur laptop runs like a speedy new one! Five stars to you! Thank you for your excellent service! It was great working with you!

Be
Review №74

Mark did a fantastic job! He was friendly, fast & knowledgeable. Fixed both my computer & printer.Fee was reasonable too! I highly recommend Icare for all your electronic repairs!

Ju
Review №75

Ive used this company for a few times--great competent service. Havent hesitated referring friends to them.

J
Review №76

Okay, went here the other day and initially had a minor discrepancy. The manager was so quick to do what she could to rectify the situation and truly showed devotion to her work and those she serves. They worked well with my walking in and I believe their communication toward future clients will be much more thorough. Hopefully I wont have any other further computer issues, but if I do, it is likely I will return solely based on their dedication to professionalism and attentiveness with their follow up.

Da
Review №77

My wifes laptop was incredibly slow. Mark S. from iCare gave me advice on how to improve the speed of the laptop. He kept me informed via voice mail. He was patient and clear in his communication with me. I am very satisfied with his service. I have been using iCare for the past two years and dont intend to go anywhere else.

Et
Review №78

Very professional and quick with their service, glad they could fix my phone for a very nice price

Jo
Review №79

Did a great job fixing my daughters iPad. Fast, great work at great price. 5 stars!

Th
Review №80

I threw Mark a curve ball bringing him the control box for a portable 2 person sauna. Mark trouble shot the mother board and fixed it for $50.00. A local hot tub dealer wanted $150.00 just to bring the doorbell. Mark is a outstanding technician, thank you Mark.

So
Review №81

Great service. Speedy. Reasonable. Friendly. Also speak non-tech

Ja
Review №82

They were Great and fast at fixing my laptop and my cell phone several times!!

Mo
Review №83

Awesome Quick service!!! Reasonable prices for repairing our IPhone.

Ki
Review №84

I brought my MacBook Air in because I was unable to get the operating system to open. iCare respectfully listened to my problem and had it fixed and back to me in less than 24 hours. Price was very reasonable!! Customer service A+

Ma
Review №85

Excellent quick service multiple times. Every service from simple tempered screen protectors to complete screen replacements on multiple iPhones.Under promise and over deliver on speed of repairs. Costs are more than fair for what they do.Thank you!

Al
Review №86

I needed to replace my iPhone 6 battery, and they were able to replace it within an hour, and it was around $80 :)

Jo
Review №87

I called around for an estimate and this companys was the lowest so I brought my phone in. I was so surprised to find Honest and Excellent Service!! There was nothing wrong with my phone and I paid nothing to learn that! I did buy a new charger cord and it works great! The customer follow up process is unparalleled in this business! Bring your problems HERE!

Mi
Review №88

Super fast, reasonable prices, and really friendly and informative staff. They told me exactly what they were doing to my laptop when I brought it in after having soda spilled on it. After only a few hours of dropping it off, it was good as new.

Ta
Review №89

The service was awesome, start to finish! I was called as soon as the part was received; and my phone was fixed within 2 hours.

An
Review №90

I brought my Mac here because my kids have used iCare and were pleased. The tech at my work recommended them too. They were clear about the time frame for looking at the machine, called to explain the problem, which they had already fixed and charged me only $50.00. I thought it was a great price for a newer machine that would continually shut off during the booting process. When I explained another problem, they quickly fixed that too (installing a program for me), before I picked it up. Great shop!

Ga
Review №91

We were very happy with the service from iCare Electronic Repair. They were efficient, friendly, and professional! Our iPhone was fixed within an hour. The cost of repair was very reasonable. I highly recommend iCare Electronic Repair and will certainly tell all our friends about this great company.

Ke
Review №92

ICare was extremely helpful when my computer got thirsty and drank some water. When I called them initially they answered all my questions and even gave me a few tips since I couldnt get the computer to them for a few days. I dropped it off and they called me sooner than expected and told me they were able to restore my computer and it was working. They had great customer service and have VERY reasonable rates. I highly recommend checking them out.

Aa
Review №93

Once again these guys delivered for me. This is the third time Ive been here and each time it goes smoothly! I dont have a bad thing to say about these guys. Only advice I can give is dont break your screen on the 6S or 6S plus because theyre not cheap to fix. Still a heck of a lot cheaper than buying a new phone though! My 6S plus looks and works great! Thanks again guys!

Ca
Review №94

Able to tell me what was wrong with my ps4 and gave me a price to fix it

k
Review №95

Great and speedy service. The price was exactly what they told me. Mark did a beautiful job repairing my shattered screen and replacing the battery.

Do
Review №96

Screen was damaged on iphone. Brought in, Mark helped me and within an hour was replaced and good to go. Love this place!

Sa
Review №97

Mark was great! Super friendly, knowledgeable, and speedy service. I’d go there for any of my electronic needs.

Br
Review №98

I asked for recommendations on FB and iCare came up. I called around and got prices from numerous repair shops in Fargo! iCare was the cheapest! I stopped in and my phone was done in an hr and the customer service was outstanding. He went out of his way to help me with the invoice etc! Overall exceeded my expectations and would highly recommend iCare! Thanks for the great customer service!

G
Review №99

When my phone wasn’t working, I headed over to iCare and received exemplary customer service from Mark. I told him the problem and had my phone back and working good as new soon after I had dropped it off. If anyone is having trouble with their device I would recommend they stop by iCare.

Ka
Review №100

Excellent service! I would absolutely recommend them. I called on a Friday evening to ask about replacing a battery in my iPhone and they were so courteous, knowledgeable, and friendly and explained the simple process. I dropped it off the next day and it was ready in about an hour. For around $80, I got peace of mind and the best part is I didnt have to set foot in the dreaded Verizon store!

Information
17 Photos
100 Comments
4.7 Rating
  • Address:19 8th St S, Fargo, ND 58103, United States
  • Site:http://icarefargo.com/
  • Phone:+1 701-298-7786
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Computer support and services
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:10AM–5PM
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