I was impressed to see that the inventory from online was present in store. Great selections and very organized.Our rep was Hina. She was easy to talk to and was very quick getting us in and out. She didnt pressure us, and made our shopping a breeze.The prices are decent. They offer great payment options such as financing and lease to own.Would highly recommend.

DONT DO IT!!!!... 👎 BAD quality of furniture. Not as advertised. Weve had a broken bed for 5 months now and we have yet to receive p7r replacement. They keep blaming covid but theyve had this problem before covid. Our furniture arrived chipped with missing part and broken. They always send it back but i constantly had to call to follow up. Ive called out work expecting furniture and they never call, apologize or give a new date. Most employees have an attitude and show poor costumer service by giving wrong information on availability and delivery dates. The repair person cursed me out and said he had clocked out and I never came to even look at what was wrong with my bed. Overall Ive had a negative experience with them. Avoid this store and future headache if possible

This store is great friendly staff to greet you when you walk in, they are not pushy at all. The selection of furniture is great too, Lila was a pleasure to deal with and made the entire buying process easy for my family and I.

Tony was very helpful in my transaction. I appreciate his professionalism and patience while deciding on multiple recliners ... lol.

When were in the store and had the best experience with a sales person by the name of Agnes. Agnes was knowledgeable, friendly and kind enough to go out of the way to help my mom. Thanks for to Agnes and there needs to be more sales persons like her. Again thanks Agnes

I was planing to furnish my place and was looking for furniture to fit my small appartement, I looked in different stores and I end up going to value city .Seriously I loved the style and the design look .Thanks for reda for his professional assistance 👍

Ljdya besuited is amazing best customer service she make me to bye more staff b/c of her hospitality

WORST EXPERIENCE furniture buying ever!! POOR QUALITY FURNITUREI bought lot of items for my new house and among them were a dresser. It was delivered to me with a broken leg. I was told it will be fixed by their service executive and he came after a month to fix it. When he showed me the underneath portion of the dresser while fixing the leg, it looked like a torn-down second hand piece of furniture underneath it. I immediately asked for a 5 year protection plan as it was so poorly made underneath. They told me I can only take the protection within few days (I guess 2 days) and now I am not allowed. My side of the request was that your service executive took a month to come and fix the newly purchased furniture, how am I supposed to decide it in 2 days without him coming within this timeframe? Ideally the delivery is complete when the furniture is delivered in usable manner without any breakages. So I should be allowed to purchase a protection plan on the day service guy came to fix the broken brand new delivered dresser. I was denied the protection plan (and this shows that Value City is not owning up to their own furniture quality, having realized a bad item has been delivered to us).Today after 14 months of purchasing it, the same leg of the dresser has fallen apart!!Absolutely disappointed by the quality of furniture and never recommend it to anyone unless the management owns up to this and fixes it for us.

Agnes is the best! She is truly dedicated and passionate about her job. She went above and beyond to help us out when we missed a part of our order, always with a smile and lots of humor, made me feel in good hands. She is so patient with my random requests and several calls, so polite and and helpful- and above all she listens and always would return my calls as she promised and come back with a solution for the problem. I am so happy with my experience with Agnes!

Our salesperson Shandy Kimiaeefard was a delight to work with! He did not pressure us & he let us walk around the showroom freely to choose what we wanted. No hard sales & he was very honest. 5+ stars in our book! Looking forward to working with him again!

This place has very nice couches. There costs are pretty good. There is a work Lily Aguilar, she is a very good worker. She is nice and understanding. She is very honest and professional. Im very pleased with this store.😊😊😊

I had a great experience in Value City Falls Church. My salesperson Fillip was knowledgeable and very helpful. He explained every detail of my purchase from availability to financing and delivery options. Crystal clear. Everything came on time and in perfect conditions. I recommend him and the store. Thank you very much!

Lila was very helpful and informative during my purchase.

We went in to purchase a couch that we needed to be delivered quickly. The sales person showed us several options that were “in-stock” and would be available for immediate delivery. We picked one out and paid and we’re promised a delivery date of 5 days later. When we called the day before the scheduled delivery to confirm a time we were told the couch would be at least 3 more weeks because it was not in stock. The sales person obviously lied to us about the availability of the couch so that we would make a purchase that day. We asked to speak with a manager or anyone else and nothing was done about the service. Extremely disappointed that we’d be lied to about the availability just so they could make a sale.

Placed an order for a couch delivery on my move-in day over a month in advance. It is now a week before I move in and I have been called and told they dont have the pieces to deliver to me yet, well then why was it available for purchase without this information? The delivery has been pushed back over a month and that is pretty unacceptable.Im browsing other options now and if you are reading this, I recommend you do too.

The customer service staff is very nice. Especially, the young man there Yasser, he is very nice and professional he helped me explaining the payments methods, and how the delivery dates work. Also, he was on top of my order, and today he scheduled my order for an earlier date; the sale manger is also helpful.

Dont ever try!!!Trouble experience. Placed our orders on June and we were told that will be ready by September. The order has been pushed back to the next year, Unbelievable!! They should have told us from the beginning. And when I called to reach a manager they told me not available. They dont care about their customers satisfaction. Thinking to cancel both orders and Im sorry for the time I wasted there. Truly regret!!

I want to personally thank Agnes at the Falls Church location for going above and beyond to resolve my issue with my furniture. I will come back and do business with her every time and I recommend her to everyone! Thank you for all of your help!!!

Ramadan is excellent! There’s a Value City store about 10 mins away from my home. I insisted on going back to this location which is about 45 mins further because of the costumer service. Ramadan is patient, friendly and kind. He assisted me with all that I needed! His manager Tony was also willing and helpful! By far the best customer service experience I’ve had in shopping for my new home!

November 2020, made a large purchase with the promised delivery dates varying for each item with the maximum being within two months if not sooner. Five delays, and NINE months later, I still don’t have all my furniture. They even stopped calling to let me know of the delays and when I call them they claimed to have called me, but would not leave a message! They also stopped giving promised dates, my delivery is already delayed NINE months and they would not commit to anything but one month increments. I understand the pandemic’s impact on the supply chain worldwide, I’ve seen it. This has nothing to do with it. This is one of two possibilities: gross incompetence/mismanagement or a scam business. They did offer a refund, but what am I going to do with it? Wait two more months to buy furniture from somewhere else that does not match what I already have? They know what they are doing and they just strong hand their customers. Nine (9) months and counting! Be aware! I’ve spent months already living in an empty living room. No shame, no apology and no compensation. It is my fault for dealing with this business.

Sarah was incredibly helpful and patient with my purcase. I visited the store multiple times before before making a decision, and she was very informative each time with my selection. In addition, she was so kind that she helped me locate my phone my phone after I lost it in the store!

Reida and his manager Tony are absolutely amazing. They turned a bad delivery issue (not their fault) into a good experience. Very helpful!I would honestly say if anyone needs to buy anything go to Reida! He personifies good customer service!

Reida is great he helps us to furnish our room professional wayI will recommend him

Very nice furniture. Convenient location. Excellent service. Filipp is very knowledgeable, patient and helpful. We got exactly the furniture we were looking for. Delivery on time.

Angus assisted me with a furniture delivery issue. She was very calming even though I was upset. She offered me a great alternative and it worked out perfectly. The other staff was helpful and friendly also. I will definitely continue to shop for furniture at the Baileys store.Thank you Agnus,! You RockKay Harrington

Agnes in customer service has helped me immensely through a furniture replacement situation and has displayed A1 professionalism through the process..

Just wanted to thank Seday on being so professional and sweet during my visit I will love to have her on my next visit!

My experience here was great I wasn’t even in here for an hour and Reida had me walking out with a smile and new furniture for my new home :) he has great customer service and a good eye for attention to detail if you shop here please ask for him you won’t be disappointed ;) !!!

Original order delayed 3 times. Went and bought clearance bed frame and had it delivered 2 days later. Delivery running over 2 hours late with no warning or call. THEN - delivery guys damaged my furniture while delivering and did not show me the furniture before leaving. They left and I saw the huge dent in my wood bed frame, where they proceeded to COLOR the damaged wood with black furniture marker, on a light gray wood bed frame. Extremely noticeable and shady of them. Not expecting any resolution. The store employees were nice during the sale but this was upsetting to see.

I had a great experience picking out furniture with Lily. She took the time to help me make decisions on what to purchase and she was not pushy. However, when I called back two days later to inquire about my order, none of the other associates or customer service agents could answer my questions. Lily was not there and it was as if the other workers didnt know what has happening in the store. They certainly dont work as a team. After being on hold for the longest time, I was connected to a manager who was able to answer my questions. I will avoid this location in the future and stick to the Dulles location where customer service is top notch. I would give four stars for Lily but only one star for my follow up call, hence the two stars.

Genet Kelita is The best agent. Thanks to her we got our dream living room at Value City!

Please note if you have any discrepancies with your delivery contact the Falls Church shipping store. My representative Ms Agnes provided outstanding and exceptional customer service in resolving our issues. She listen very attentively to the facts and research the problem we were having. She really made our day. That’s what customer service should be to all buying customers. Good customer is hard to find these days.

If you ever have an issue or would like to request a refund the company is exceptionally difficult to work with. I had to go through my credit card company to get a proper credit. The manager had approved giving me a credit but the corporate office has to approve everything and they do not like to credit you for most any circumstance.

I ordered 1 sofa and 2 love seats on 4/20 with 60 day ETA. I got my love seats after 3 months, but not received my sofa until now. Value City failed to delivet my remainder item; theyre pushing the deliver time by time. This is redeculous...

I ordered coffee tables September of 2020 and they came in June of 2021, WRONG ONES. In a separate order I ordered Grey leather couches that were DAMAGED, and today in a third order I got a dining table and 8 chairs, only 1 chair was delivered and the marble on the dining table was cracked. I don’t have a dining table right now and asked them to give me back the damaged one until a replacement comes in but they said the earliest they can get me THE DAMAGED ONE BACK is on Friday.Worst customer service I’ve ever experienced and furniture always damaged when they arrive.I wouldn’t say stay away from this place I’d say RUN away. There are so many better quality places in this area.

Agnes works at the Falls Church store. She was professional and she responded to my situation quickly. Agnes made sure I was satisfied with the outcome.

The store is managed by toddlers! The customer service team is liars! They pick up your call and lie. They say your item is ready then when you get there they say they never said that. And then call the police on you. Police will escort you out and you will be banned from store only because you wanted to pick up your things that was there but is not now. BEWARE you will have a charge. please don’t fall into their trap. DO NOT GO THERE! they will take your money and you will never see your furniture. IT IS A SCAM! they will dance with your money in your face if you come in to cancel. DONT WASTE YOUR TIME! Please take this as a warning but go if you dare. you will regret it.

This store delivered my furniture over a month late. While supply chain issues were the biggest contributing factor to this, the store staff itself was beyond useless for providing any information on when and how they were going to ensure they would give us the product we bought back in early July. Five times they called me telling my couch would be delivered in two days, and five times like clockwork the next day they would tell me the delivery would not be fulfilled because they did not have the product. The whole experience felt reminiscent of buying products in the days when telephones and the internet did not exist. They could provide no information on whether the distributor had any stock. There was no online information. No way to reach the distributor to inquire about the delays. All that the store staff wants is to make sure your problems arent their problems. They will do everything in their power to get you off the phone and shut up while they repeatedly delay your order ad nauseam. Do not buy from VCF if this is where your product will come from. In fact, just dont buy furniture at all until they figure out how to bring their business coordination out of the stone age.

I had a great time shopping with Meaza with a quick assist from Tony. This is the first time I’ve purchased new furniture and I was able to outfit my new apartment in exactly the way I wanted. They worked with us on price and delivery terms and made the experience fun and painless. I will be coming back for more pieces and am really considering working with Meaza exclusively, although I’m sure all the associates are just as astute and engaged as she was with me. Bravo guys!

Leila was perfect, patient and kind.when you go to city value furniture you should ask for Leila🥰🥰🥰🥰

Do not order from Value City Furniture. I can’t tell you the countless amount of times the sales associates are dishonest and rude and how disorganized this company is! They lie about delivery times and delay for over 6 months! And once you receive your delivery, they are always late! I have had much better experiences with Harvety’s and Bob’s Discount Furniture. It’s a shame because they sell pretty pieces but I refuse to deal with a company that treats their customers like they are doing them a favor. Mind you, my mother has ordered from them over 3 times and this is the experience she always gets from them. The Woodbridge location is no better.

Cheap over priced furniture. Better places to shop at not too far away like Ashleys

My experience was great . Reida did a great job with helping us . I recommend looking for Reida when coming to Value City .

Mohammed was amazing. He was extremely attentive and answered any questions that I had. He made sure that I was aware of all the options that the store had available to me and even went out of his way to expedite my delivery so that I was not sleeping on the Floor. This guy is awesome!

Amazing furniture collection but worst issues is shipping was so late(3-4 month).sounds like a they took money from us and made those furniture lol .They won’t has any money to invest.em had only name (value city )that’s all.I can say poor company

Thank you for the excellent assist “Genet”. We appreciate you.

The worst customer service. You will never get your item on time. It’s take 5-8 months to get your orders. I DON’T recommend it. Customer services are unprofessional, rude and clueless. They don’t care about you or work with to resolve your problem. Awful Experience. This happened multiple times.

Wow, came in with my daughter just to look around and met Meaza who immediately made us feel welcome and gave us the space we needed to look and checked on us periodically. Suffice it to say, she furnished her entire apartment in just a few hours...great service and even greater prices and thanks Tony too!

They have some unique items. A little pricey but you cant find any of these stuffs in other stores like Ashley and Havertys. So Value city is a much better option. The sales people there are not pushy either.

Lidya was the most attentive, patient and carrying sales person I have ever come in contact with. She was patiently checking prices and changing my orders for hours without any frustration. I will be coming back to this store because of her.

If you want your furniture soon DO NOT order from Value city furniture . My headboard and frame was supposed to come 7/16. I just got a call stating my furniture won’t be delivered until September! I’m so disappointed 😢 this is both my first and last time ordering furniture from Value city furniture. Delivery was so high $159.00 added to the price just to have to wait months. Shopping at Value City furniture was and is a mistake. DO NOT DO IT. 😭

Carlos was absolutely amazing! He was attentive, helpful and considerate. He anticipated my mom’s needs in order to make sure we picked out the best piece. Thank you Carlos!

Best furniture shopping experience with Carlos! I am so happy I came across this place for new furniture. He was able to guide me and helped me and decide on the perfect pieces. He was extremely patient as I viewed multiple pieces. I reccommend this place to anyone looking for quality furniture with superb service.

The company always has had great service. The delivery guys are very polite and careful. Always will purchase from here.

Keny was very helpful today, Thanks for your help

Jeremy and Filipe were both very helpful and provided 5 stars customer support, I will shop here and advise family and friends to visit this store!

Arif and mohamed and Lila did a wonderful job

James was such a great help! I was able to use their leasing program with ease and even given an earlier delivery date than anticipated. Awesome service

Lydia Beshir, my sales person in falls church, was so helpful and friendly. She wasnt push or just trying to get a sale. Lydia was patient to show me all optional furniture. She was truly there to help me. I will recommend for others and certainly come back. Thank you Lydia and value city furniture.

Very good sales people and Manager !! A special thanks to Ramadan and Tony(manager )who were very nice and patient!

Agnes is extremely pleasant to work with. This was our second visit to the store and our second encounter with Agnes. She remembered us and took special care to get our order correct and placed in an efficient amount of time.Our bedroom furniture was delivered to our condo yesterday. The guys were friendly and helpful. They had everything together in a short time. The queen bed did not have the correct slats so a technician was out after about 2 hours and had the bed fixed. Nice man and all in all we are pleased with the efficient service.

Bought a curio that was on sale and will be able to get it in 2 months. great buy and great delivery time. thanks Nelson for your time.

I went into Value City Furniture last week and was greeted by the nicest salesperson i have meg in a long time. Debra was AMAZING!! Super knowledgeable and just a delight to work with. I truly appreciated the wonderful customer service. A little late with my review but I didnt want to compliment her because she deserved it. Ill always ask for her.

My sales consultant Portia Bonsu gave me incredible customer service. She took time with me, helped me, and gave me suggestions. She made my furniture experience the best I have had. I highly recommend this furniture store.

To start off, I had purchased the Pure Promise Warranty. Too much bad things to say about my experience after speaking with at least three people in the warranty department as well as the warranty manager, never again! They just simply did not care about the issues I have put on the claim. I took one more last try before taking it up beyond corporate and finally called the store where I had purchased my items and fortunately I was able to resolve the issue with AGNES GOTAY. Just to add that I had moved to a different location that’s four hours away from my original location. AGNES was able to arrange not only to replace the item but to have it delivered to my new location. AGNES you are awesome and you have gone above and beyond your duty. Thank you for being so caring and the follow up call.

My wife and I had a great experience at Value City Furniture while shopping for bedroom furniture for our son. Sarah and Chris were extremely helpful and patient. We look forward to shopping there again.

LIDYA Beshir has a wonderful spirit and very pleasant and helpful to her customers. She deserves a raise for her outstanding customer service.

Friendly and very dedicated professional staff. Great products to choose from.

Lidya was awesome! She greeted me immediately but then gave me the space I needed to shop. Highly recommend having her assist you.

I purchased one piece from this location before & had a great experience so when I wanted a rug for my space, I came back here this past Saturday. Sarah was amazing! She asked what I was looking for & then gave me space to look. When I had a question about rug colors, she quickly looked it up so I could make a decision. She not only checked to see if the item was in stock, but didn’t hesitate to get the one they had in the back ready to go for me. That kind of efficiency and ease of purchase is so appreciated. Thank you Sarah!

I can say Ive had nothing but trouble with value city furniture. We bought a bedroom set with warranty and it took them almost a YEAR and multiple trips of coming to our house to get us the correct parts for our warranty replacement yet they STILL didnt get it right and I still had to fix the bed myself. Now Im going through the same thing with our warranty replacement for our couch. We went to the store and picked out a new couch in April for the replacement and they told us delivery date was going to be July. A little long of a wait, but fine. The delivers called to set up a delivery date for last week which was an unexpected suprise. When the day came to deliver the couch they only had one piece of it and we turned down the delivery because we dont just want half a couch. They told me I would recieve a call to set up a new date for delivery. Well a week later now I called the store for an update and they informed me that the other half of the couch wont be avaiable until September!! I am going to request a refund

Bought a recliner couch with cupholders and USB ports from Lila today for my new apartment. She was very helpful and answered all our questions!

I must admit Value City did a wonderful job with the delivery and set up of our bedroom set 👌🏽🔥❗ Me and my wife are pleased

Bad customer service provided by Nelson he knows how to irritate and bother customers he dont knows how to order he took our money and furniture didnt received yet bad person

I had the greatest experience with Sarah Alemu. No aggressive sales tactics shared my budget and she directed me to exactly what I was in need of. Kudos to Sarah thank you for a great shopping experience.

The selection and customer service was outstanding. Arif was the gentleman that assisted me. He was great. Very patient. very informative. My experience here was excellent.

I’ve been waiting to receive my order for more than 2 months, every time I go and ask them about the delivery they say it’s a direct delivery from the factory and they don’t know when I will receive it. I didn’t buy from the factory and I don’t know who they are. I ordered and paid at the store but they don’t even care and the manager was so rude. I was talking to him and he said to his employee tell her to call the main office and he left without even looking at me. The worst customer service ever.

Lidya Beshir she was great and help us out .

Lidya was a big help in finding the perfect couch set to fit our new home

I had a wonderful experience! I highly recommend this VCF, great furniture for a great price! I greatly appreciated Lilly’s help, she provided excellent customer service by communication, patience, and kindness. Lilly was attentive and spoke spanish as well which was helpful. Thank you for all your help Lilly!

I have recently purchased stuff from Value City Furniture, Falls Church Store, VA My experience has been more than amazing. High Quality & Reasonable Prices. The Sales Person Portia Bonsu went above and beyond. She has been professional, helpful, patient and kind. She helped me from A - Z. She helped me with the furniture choice, size, color, and all the other small details. Even after I purchased my stuff, whenever I call to edit, or inquire about something, she answers all the calls, and helps with the same patience, professionalism and kindness. No word is enough to express how amazing my experience is with Value City, Falls Church Store, and with amazing Sales Person Portia Bonsu

90% of the furniture in my apartment came from this place. It has a great selection that can fit anyones Style. I personally go for the more rustic industrial pieces, and there is always something that fits that. I have even gotten throw pillows and table Decor from here.

I spent a significant amount of time in the store looking for something that was both stylish and very comfortable. I was pleased that there were so many choices. COVID has negatively impacted the speed and availability of items, but if you can wait, you can get what you want. Hina was really patient with me and my specific needs. She walked me through the store and showed me inventory that matched both my style and timeline.

Lily was wonderful! if you need help with buying furniture I recommend Her. Shes knowledgeable and very understanding with whatever budget youre working with.

The sales manager who named Tony helped me a lot. He did very great job. I already received my bed. I love it. Thanks a lot.

Sam thanks so much you made it work for me and i am beyond happy. Even threw in extra pillows. Amazing service.. If you need great customer service i recommend Sam. completely satisfied.

Lydia was great to work with. Very flexible and helpful in proving delivery dates, options, let me figure out what couch would work for my family. 🙂

Lila gave us excellent service

They have a huge selection of furniture and awesome prices, but expect a salesperson that you’d have at a used car lot. I didn’t like that we already had one person helping and other sales people would randomly cut in. That’s why we didn’t shop. I found an awesome couch and love seat. But I just want to shop, find my one rep and leave. Going to see if it’s online instead.

Carlos was very helpful and knowledgeable of the furniture. I did not felt pressured to buy anything. Look for him when you go to the one at Falls Church, VA. Great customer service.

Value City Furniture (VCF) offers great quality and more importantly value for these big life purchases in your life. I shopped around at virtually every furniture store in the area and kept coming across all types of sales people that claim to have my best interest but was really out for a sale. Lydia and Jeremy from VCF were really great! Lydia was incredibly friendly and welcoming and is prepared to answer all your questions. Jeremy is fast and effective with processing everything so you get your time back. Great crew! Will be a frequent customer with VCF.

I had an amazing experience buying furniture to mu home, so nice and welcoming staff. Special thanks to Lidya Beshir for helping me in the purchase.

Waited 6 months for a couch, that was supposed to be delivered in 2. The delivery guys said it wouldnt fit despite us measuring beforehand. Got denied a full refund. Would never recommend to anyone. Dont go here.

Lidya Beshir was very helpful I recommend seeing her. Stop by value city furniture to find the best customer service!

I have to update my review because its only fair to highlight the positive turnaround and goodness that this manager has done for our family. Big up yuhself Tony hes the truth and the light a man of his words this man went above and beyond he literally bend backward to help us get our furniture and not just that great prices. We are pleased with our furniture. Tony is so knowledgeable and compassionate about his job and the company his communication skills is next to non unmatched.Theres furniture shortage we learnt that while shopping but Tony will create his magic so always ask for him always.The store is clean and offers a wide variety of updated/modern furniture. Another thing is the clearance section love it the other satffs friendly are very and well trained.One love

I just experience the worst customer service in my life with this store . Gary is the manager whom I spoke with on the phone . I ordered 3 stools from this store the salesperson was very nice . They were supposed to be shipped in falls church store . I just called to check the status they told me it was canceled and my money was not refunded . They are blaming me for everything . They said we will refund your money, but I had to wait for over a month to know that the order is canceled. Please don’t waste your time and money in this store or falls church . And don’t be fooled by these paid 5 star reviews done by professionals, they make a living for these types of review . Please don’t even bother to waste your money here

Lidya Beshir and Genit were fabulous. I came into the store today planning to spend $1200 on a sofa that I found online due to the service that I received, I ended up spending $2400. I am totally satisfied! So thankful for good customer service.

Customer service associates Dorothy in the fall church told me what ever on the phone when I ask for a manager b/c of my furniture order/delivery. I started to the associate that I been put all hold to many time and I want to speak to a Manager asap regarding my delivery. She was very unprofessional on the phone with me. I recieved a call from hyattsville located regarding my box spring and mattress the associates that call me name danielle stated that my item has been push backed to another date this was very unprofessional. I still trying get a clear understand on these delivery you give one date anthen. Another date. Very unprofessional customer service

Lidya Beshir was outstanding and very helpful over Memorial Day weekend! Thank You. 5 stars!

My husband and I moved into new apartment building in October so we decided to purchase everything new and to decorate from the scratch. So we drove to this value city furniture store in falls church, and ordered Bedroom Sets and 2 Couch. We were aware that with this pandemic, our merchandise will arrive little later then usual. They informed us that our stuff will arrive in January, then February, so on. When they finally came “ the movers” were unable to bring it up to our apartment, due to elevator wasn’t big enough. Here’s my thing !!! We informed the sales persons AND the customer service that we live in 6th floor, will they able to bring it up??? And their answer was “ ABSOLUTELY, THEY ARE PROFESSIONALS” we waited 5 months for our furnitures and paid monthly amount.Because they couldn’t take it up to our apartment, and they refuse to use the stairs. We had to CANCEL our orders. Not only they wasted 5 months of our time but they lied and lied about the delivery dates and kept giving us wrong dates. Huge Disappointment. 👎🏼