I drove 400 miles to buy my used Kia from Beyer, would do it again and encourage others to make the trip. I tried to work with dealerships that were more convenient to my location but they all lacked the quick, friendly and honest communication that lead me to Beyer. When I arrived my car was spotless clean and ready for the drive home. I give the staff my highest praises and honors for making this long distance transaction so smooth.

Visited the service department today and was provided superior service with a smile. We needed our license plate mounted and Bryan was most helpful, he went above and beyond to assist us. Highly recommend Beyer Kia Service!

Literally can’t recommend this dealership enough! My wife and I just bought our first car together thanks to our salesman Mike Crisafi 💙👏🏼 We were connecting with him for a few weeks as we awaited our car to come in and he was friendly and honest throughout the entire experience. We didn’t get pressured at all, we were just met with patience and guidance and upfront pricing. Please request him if you’re on the hunt for some new wheels! Shout out to Johnny in Finance as well for being super hilarious & saleswoman Jenna for being the best “just bought a car!” photographer in the game. 10/10 experience all around!

It started raining and my wipers were not clearing well at all! Stopped by the dealership and they had me in and out within 15 minutes with new wipers. KUDOS to Beyer KIA Staff and Oliver, Shwan and Bryan. Keep up the good work!!!

Always the best experience while Im here, great service from everyone. Thank you to Bryan, Oliver, Chris and Shwan. They are always great to trust when it comes to my car!

I just relocated to Alexandria Virginia, and needed to have a once over performed on my vehicle; tires, battery, etc. I had a scheduled appt., with Oliver. When I arrived, the atmosphere was pleasant, I was offered coffee, water, etc. and a comfortable place to sit. The level of courtesy and professionalism was truly appreciated. Thank you Oliver for your overall kindness and tending to my needs regarding my vehicle. I look forward to my service check-up.God Bless you! ✝️☺️

All Around Great ExperienceI can’t praise our experience enough. We received outstanding customer support from the moment we walked through the door. It was so refreshing to find a staff of helpful and honest people. We got a very fair deal on our trade in and we love our new Kia Soul. All of our future automobiles will be purchased from the Beyer dealership.Thank you for a pain free transaction!

I always take my car here. I appreciate that they have a lil work area there. I waited for my car as I always do. And Im working remotely and didnt lose any hours because I could work right there. And the people are kind. and the pens write good. i love a good pen!

The ratings don’t lie this is the best Kia dealership out there! Major kudos to Bryan, he was such a help! I always hate going to dealerships but he made the process super easy and even put my new VA license plate on with no hesitation! Highly recommend this dealership, thanks again Bryan!

Omar will take care of you.Ive been to many, many dealerships in my life and Ive never met someone as good at his job as Omar. He figured out exactly what we needed and was so knowledgeable about the three models we were looking at. He was also very honest about must haves and associated trim levels.Yes, Kia makes great cars now, but a lot of people are hesitant because theyve heard stories about the dealerships not being at that level yet. You dont need to worry about that here; theyll make sure you get what you need.

Hi everyoneI would love to share my experience with Breyer Kia falls Church Virginia they are so nice and polite specially Mr Shwan Hayder usually he give me excellent services I would say I am very appreciate to you Shawn and all your teem work at beyer Kia services.Thanks againAli Al Hasani

Wish they would either do a recall on my car or had a loaner to give until my car was fixed. Dont like having to drive in dangerous situations out of my Control. The staff is nice just dont like the fact Im not provided other ways to be mobile

This place is legit. Shoutout Mike Crisafi and the rest of the Sales Team that got out of the dealership, and physically pushed my broken down car up a hill with me and helped to arrange a tow with my old car. Went in looking for a affordable car, and left satisfied with a 2015 Chevy Malibu at an extremely fair and reasonable price. Great service, extremely professional friendly and helpful!

Honest up front pricing nice staff. One of few places u can buy car at or below MSRP now.

Bryan in the Service Department goes above and beyond to ensure customers are satisfied. I highly recommend working with him for an honest assessment and thorough service experience.

I submit reviews only if I received an exceptional service. Im happy to say its a pleasure to have an opportunity to report an extraordinary experience. With that said... the level of service provided by Oliver is above and beyond! My first impression... if he sound nice and friendly over the phone, he is nice and friendly in person!! Im so glad I took the risk to take my car back to the dealer to get it service. Plus ... he is honest! He makes sure that Im aware of the pricing and services before they start working on my car. He kept me posted on little things that my car needed (no need to remind him about the car wash!) and he makes sure that Im okay with it. With that kind of character, he earned my business. or I should say Kia Beyer in Falls Church earned my business because of Olivers honest personality and character! Thank you Oliver! Keep smiling! It will win you happy customers!!

I had the best experience with Kamiran purchasing my 2022 Kia Seltos. I live several hours from the dealership. I saw the exact model and color I wanted in stock on line. Kamiran was kind and courteous in taking all the pictures I wanted, answering all my questions and providing me with all information I requested. He went out his way to make sure everything was ready when I arrived to purchase my new vehicle. The entire purchase process from my online inquiry to driving away was excellent, upfront, honest and smooth . The level of professional care at this dealership has exceeded my expectations. The finance manager was equally courteous and extremely informative and helpful. It was worth my drive to purchase here.

I had a great experience with Bryan. There was a snafu with my appointment scheduling and it was accidentally cancelled. I called him and he told me to just come in anyway and then took great care of me as soon as I arrived. He asked me when I needed my car back and was sure to have the work done in less than 2 hours. I also had a great experience buying the car - its been truly wonderful. There was a defective part but someone from Beyer Kia took an uber to my house (which was 35 minutes away!) and drove the car themselves back to the shop, returning it in a similar fashion. When the defective part was replaced, it cost me nothing as it was under warranty and they paid for my rental car for four days while it was in the shop!

The Sales are Great! But Terrible Rating to the finance People! Make sure you check the numbers when you sign! We were cheated by their finance People! They didn’t gave us the rebate to the final numbers and they even forgot to remove my downpayment to estimated monthly payment! Total disaster! They are the most dishonest finance people.

First time st Beyer, and it went well. The representative was clear and provided time feedback about the car. The waiting rooms are comfortable, clean and have cable news. I look forward to having my car serviced next time.

Nice and helpful salesmen. Store is clean. Test driving a car is easy and they allow plenty times for it.

The service that I received at Beyer KIA in Falls Church was exceptional. I had a 90k service done on my 2011 KIA Soul, had the battery replaced, and the horn repaired. My service representative Oliver did an excellent job in keeping me informed about progress as I waited for the work to be completed. I enjoyed the extra little touches at Beyer KIA including the snacks and coffee in the waiting area and the washing and vacuuming of my car before it was returned to me. As someone who bought my car at Beyer KIA (in Alexandria), I was also able to benefit from Beyers policy of doing my Virginia state and emission inspections for free. This was my first experience at this Beyer location and it was a very positive one.

Wonderful experience. This was my first time at Beyer and I felt like I was finally at an honest service center. They made recommendations but were incredibly transparent in regards to what was necessary and what could wait, and when I told them I was in a hurry they were incredibly accommodating and got me out super fast! I will definitely continue taking my car here.

Took my vehicle in for service over the weekend and Bryan, Shawn, and Oliver were great. They were able to help me with everything on my Kia. First service was great! Highly recommended! Thank you again guys!

My battery died, and I brought my car in without an appointment for emergency service - on a holiday weekend, no less! - and Bryan was able to accommodate my emergency. He had me back on the road in under an hour and a half! Beyer Kia has always done a great job with my scheduled maintenance, but Bryan truly went above and beyond to take care of a customer that was in a difficult situation. Hes a true professional!

Shwan was very helpful, Beyer Kia has always helped me from day one. I come in with high expectations and always leave satistified. Thanks for the support and getting me back on the road so fast.Best

We had an excellent experience at Don Beyer Kia purchasing our Telluride. Our sales Rep Les Morgan was fantastic. A great communicator, responsive and pro active to make sure everything went smother. Highly recommend both Don Beyer and Les.

We worked with the salesman Omar and sales manager Cameron. The car purchase process was the easiest I have ever experienced! I kept thinking that something would happen to ruin our buying day, but everything went smoothly. And we love our Kia Forte FE! A perfect, pretty basic car that includes great safety features! And the price can’t be beat. I unreservedly would recommend Beyer Kia!

Great customer experience from start to finish. Great communication; they went beyond. First time customer and will definitely be back.

Shwan was awesome! I visited this dealership for my Kia Sportage and Shwan walked me through all the prices so patiently. He explained everything about my car in such a great way. The service was so quick and efficient.

Everyone at Beyer Kia can’t wait to help you. The service is good and the genuine interest in what the customer needs is beyond good. If you want a great deal on a Kia, I suggest you go to Beyer Kia. They do everything they can make your car affordable and provide an excellent sales experience. I’m glad I got my Kia at Byer’s!

I was impressed by how quickly I was able to get an appointment. The customer service was excellent! I love the shuttle service they provide to and from the metro. With this kind of attention to customer satisfaction, I will bring my car back again for my next round of service. 😉

My experience trying to buy a car from Beyer Kia was unpleasant. The salesperson that I worked with was unfortunately deceitful.When I first went to Beyer Kia about three months ago, that salesperson tried to maneuver me to put in a deposit by stating that he had found the specific car I was looking for and that it would arrive in the next couple of days. Turned out, the car was at another dealership hundreds of miles away and the salesperson had not even talked to that dealership to procure that car in the first place. Bobby, the manager, caught and corrected him on the spot for this. I appreciated Bobby stepping in and decided to give the salesperson the benefit of the doubt and a second chance.Earlier this week, that salesperson texted me a picture of that specific car and stated that he had it ready for me in his lot. I took time off from work to go buy it that day, only to later find out from the manager after my test drive that the car was already reserved for sale to another buyer well beforehand. The salesperson knowingly called me in so that he could make the case to his manager that because I “showed up” in person, I should get to buy it ahead of the rightful buyer who lived several hours away and could not be there in person that day.I understand car sales is a competitive field. However, knowingly misleading and deceiving customers in an effort to snatch a sale is just distasteful.

The service at Don Beyer Kia was amazing start to finish! At the time I was looking for a car, I had a time constraint and needed a car ASAP. I called over and spoke to Omar Pinto and told him when I needed to come in, and he was able to line up the cars I wanted to see and get me in for an appointment without any issue.When I arrived to the dealership, I was greeted out front by Mr. Pinto and he walked me in and collected the necessary paperwork, got some keys for the cars we had discussed on the phone and introduced me to his manager Bobby Wallace. Then Mr. Wallace gave Mr. Pinto and myself a ride to the auxiliary lot where we went to go look at a few vehicles they had set aside for me. I was impressed. They had picked out cars that fit my specifications exactly, as well as showed me a few others that they thought I would like. The cars were beautiful, clean, and had obviously been taken care of while awaiting their new owners. After test driving, I picked the car I wanted and the color I wanted, and they promptly took it to be washed and made ready for me.We then went into the office area and the space was clean, comfortable, had free snacks, and it was well organized. All of the staff was friendly and helpful. Omar offered me some water and we went over the numbers. I told him what I thought was fair and he agreed, and then found out I qualified for a special promotion as well and immediately offered it.Mr. Pinto wrote up the contract we signed and I went to finance. The finance person was very friendly. When I told him I had a time constraint and needed to leave quickly, he said he understood and got all of the financing done in what seemed like no more than 15minutes.I said thank you and goodbye to the staff and found Mr. Pinto outside, he then put on metal license plates (they don’t do paper plates, so no dmv visit!) on my brand new car and wished me well!I can’t overemphasize how easy the process was and how professionals the staff presented themselves. It’s been a few months since I got the car and I have to say I really love it!10/10 would recommend! Go get a Kia, and make sure you ask for Omar!

I would like to thanks Kia Beyer Family. It was wonderful experience with Omar Pinto He is a great and honest Car dealer sales person I have ever seen in my life.Id purchase from them again in a heartbeat!

Thanks Bryan Marchante for taking care my car today. I am very happy with the services

Great service and communication! My first time at Beyer Kia and was very impressed with the service. Bryan was great at letting me know what needed to be done to my car and liked his honesty. I will not go anywhere else for maintenance on my car. Thank you Beyer Kia and keep up the great work!

Excellent, friendly service as always. We have been Beyer customers for 25 years. Highly recommend.

I brought my wifes car in for service. My service rep was Oliver Mermer. Ordinarily I dont like bringing cars in for service because I dont trust what they tell me. In this case, it was a pleasure. Oliver was very professional and kind. I really felt like he was being sincere. He made the whole process easy. I would highly recommend Oliver to anyone bringing their car in for service!!

They were the only dealership in the area who had what I wanted when I wanted it. Carolyn was easy to work with, as was her sales manager, Bobby. The best part was when a second salesperson helped out with some of the finishing touches - a storm was coming, and I was able to be on my way home before it started.

Thank you Beyer Kia of Falls Church! My experience is always amazing!! Always a pleasure...Shwan made sure I was well taken care of. Thank you Shawn for your courteous customer service. Can’t wait for my scheduled service maintenance.

Great service and communication! Bryan was very helpful and honest about the work that needed to be done. I have gone to other Kia dealerships and was very disappointed. I will definitely be going back to Beyer Kia in Falls Church. This is the service I expect to receive when going to a dealership. Thank you and keep up the great work!

Excellent customer service very time efficient I drive an hour to have my car serviced here

In March, I purchased a certified pre-owned vehicle at Beyer Kia, and just a couple weeks ago, it wasnt working. I got the car to Beyer Kia service department, where they successfully addressed the issue. The part needed for the repair was not covered by the warranty, but they only charged me for half, which was great. I appreciate the professional and friendly manner that the sales and service managers teamed up to get me back on the road.

As a Beyer Kia buyer the annual maintenance was free for me, caveat, and it was all quick and easy on the Niro EV - that said I’ll say the staff were super friendly and knowledgeable and ready to include everything the car needed plus a light vacuum out and a nice car wash. Ready after about an hour just as they said it would be, just did a few errands around the shopping center with baby while we were there. (Mmm tropical smoothie) Proud to be a customer!

I had a very positive experience at Beyer Kia. It was easy to make an appointment, their estimate of my wait time was accurate, and they identified the next step I had to take to maintain my vehicle. I plan to return.

This was my first time bringing in my vehicle for service, and I was extremely impressed with Shawn Haider. He was attentive and friendly and kept me up to date on where my car was in the process of being worked on. I very much appreciate him and everyone I had an interaction with at Kia, and will be more than happy to continue service with them and spread the word. Thank you, Beyer Kia!!

Love love love Beyer Kia in Falls Church. Shawn in the service department keeps me coming back. I have been a client since 2011 and he has always provided A+ service to me. Most recently Brian assisted me and you can tell that customer service is top priority here. All the staff is really great. I am definitely a Kia customer for life and prefer Beyer Kia Falls Church over the others. (I was hesitant to share my experience because I don’t want everyone taking my appointments lol) but feel the team deserves my recognition.

We were able to get a last minute appointment before an unexpected trip and the Chris, the Service Manager, got us a loaner car because our KIA was going to stay in the shop overnight. There was routine maintenance and the checking of all systems in addition to a recall.All work was done to perfection and we were pleased that some steering part was replaced due to a recall we were not aware of. That replacement made the steering tighter and more stable.As usual the car came back very clean, the interior that is, because the car wash was not operating in freezing weather.If you own a KIA and want good service, bring tour car to Beyer KIA in Falls Church VA.

Always the best service always impressed with all they do for me great people and fast service thank you Shawn and Bryan

Great and friendly service team especially from service advisor David Chang at Beyer Kia. He was able to address all my questions and was a great customer advocate with other departments at Beyer Kia. Car was done in record time and then were in constant communication with me during the whole process. Love the extras Beyer offers its customers, such as a complementary shuttle to work or near by metro, a car wash and even free WiFi to keep you working if you are waiting while you wait on your car. Please take your car here for service next time it needs some maintenance!

Bryan, thank you so mucho for your help at las minute. All team beyer, thank you and excellent work

Really impressed with Beyer Kia. Omar made the whole transaction so seamless and he was willing to go the extra step. From the night I saw the car online and getting a great quote for my trade, to test driving it the next day and finally, in my driveway the next. I spent less than 2 hours between two visits. It was so unbelievably easy and we are so pleased with our new Sorento Hybrid. Thanks!

A very smooth and easy experience that didn’t insult my intelligence. Thanks to everyone at Beyer Kia!

This place genuinely take care of their customers especially mr. Oliver, he will treat your car like his own and always deliver excellent service. Two thumbs up

After multiple chaotic unprofessional depressing experiences at KIA Fairfax I decided to try Beyer KIA in Falls Church. I did not even make an appointment. I arrived around 8:30 am on Monday, January 13 and was warmly greeted by Chris. He was professional, upbeat, and friendly. He quickly and efficiently filled out my paperwork. Then invited me to have coffee and snacks while directing me to their comfortable clean waiting room. While waiting I received a welcome text from Rachel.Less than 20 minutes later Rachel met with me in-person. She was friendly and professional. She explained the work that my 2018 KIA Soul required. I was shocked because less than 2 weeks earlier I had the vehicle serviced at KIA Fairfax. Inexplicably, they had not recommended the work that very obviously needed to be done (hello? break light was on! Brake fluid was very dark!).I felt very confident that the team at Beyer KIA would expertly repair my Soul :-) and they did. And amazingly completed the work (wheel roter resurfacing, new front break pads & break fluid system flushed) in just under 90 minutes!For as long as we live in the DC area, Beyer KIA in Falls Church will be our Souls home for maintenance.Thank you 🌟Rachel, 🌟Chris, and the 🌟entire team at ✨Beyer✨ KIA of Falls Church.Attached are texts from Rachel (yellow - mine are blue). One on Monday, 1/13. The second was a very thoughtful follow-up on Tuesday, 1/14.Folks - this is what ✨excellent✨ customer🌟service looks like. Bravo! 👏

I have been to many dealerships in the past and this one was by far, the worse experience my husband and I have had to-date. We walked in interested in one of their vehicles and when we do, a lady greeted us at the door and then another gentleman asked us did we have an appointment. Umm, last I checked, an appointment was never necessary when visiting any dealerships. Anyway, getting past that, we told him what we were interested in and he asked if we wanted to see the vehicle. Hands us the keys and we go outside. No one follows us to explain the features of the vehicle to us and were out there on our own. To make matters worse, one of the seats in the middle row was broken and he did not alert us of that beforehand (BTW, this was a brand new vehicle 2022 model). So after being out there for about 7 minutes, we get annoyed and start to head back inside to give back the key and leave. He then asked if we wanted to test drive the vehicle. I asked about the broken seat and we decided to just bite the bullet and test drive the vehicle while we were there. After we got back, we went back inside, he had another couple sitting at his desk, we give back the key, and he asked did we have any questions. He did not ask how he could be of further assistance, nor did he take down our information. Pretty much acted as if he was not interested in selling the vehicle. I will not drop any names for privacy purposes but he did give us his card. For what? I dont know because he was less than helpful about anything. We walked out of there faster than lightening, completely dissatisfied. As we walked out, I looked up at the lady who greeted us when we first got there (if I had to guess she was either another sales rep or some sort of manager) who also said nothing to us but watched us walk out. My husband and I were genuinely interested in the vehicle so we decided to visit the Kia dealership in Fairfax instead. MUCH BETTER experience there! And the Fairfax location was exactly what we were used to and expected from a dealership. We ended up purchasing the vehicle we were interested in that they had in stock over there. Do yourself a favor and go there instead if youre interested in a Kia. Even the guys over at the Kia dealership in Woodbridge were nice as well and our interaction with them was just over the phone. Dont waste your time coming here.

Exceptional service. All of the staff members I spoke with, between purchasing and the first service, were incredibly knowledgeable and courteous. Truly a positive experience overall. You feel welcomed from the moment you walk in the door.

Great experience and customer service. Extremely friendly staff from sales reps to management. Highly recommend you drop by

Took my car in for a routine oil change and tire rotation. Spoke with the service manager beforehand and confirmed that is what I wanted done. Two hours later I get a bill for $348.00 and a laundry list of “dealer recommended” maintenance they performed - complete scumbags.

Had an emergency on a trip and they took care of me in minutes and got me back on the road safely. Fantastic people and fantastic business! I dont even own a Volvo. It was a 2010 Honda CRV!!! GREAT PEOPLE!

I am so thankful to Omar at Beyer Kia for all his hard work and dedication in getting me my new Seltos. Omar went above and beyond in every way to make sure I had the exact car that I wanted in a way that worked best with my busy schedule. I’ve had my car for almost a week now and my only regret is that I didn’t purchase sooner. Thank you so much Omar and team. I appreciate you!

Easy service experience. Oliver had me in and out in a flash with my new tire.

Having my car taken to this shop has been the worst experience I have ever had. About a month ago my Kia Optima randomly shut off and died while I was on the highway. While waiting for a tow I called my local Kia shop is Woodbridge and asked what could have been the issue. After talking with a service tech there and explaining the issue, they thought I would be the engine issue that has a recall warranty out on it, specifically for my year and model. Due to my insurance policy, I couldn’t have it towed to Woodbridge Kia, I had to have it towed to the closest shop which was unfortunately Beyer Kia.Once it was towed there, I mentioned the engine issue and they said they would look at it. A couple days later they call me back and say it was NOT the engine issue but actually a couple oil control valves that weren’t operating as designed. This would cost $600 to fix. I explained again to the service tech to confirm it wasn’t the engine issue, he assured me it wasn’t. I pay the $600 and have them do the repairs.I was at the beach during the repairs, and during that time I spoke to a co worker of mine who was a mechanic for 30 years and also had a Kia Optima that had the engine seize and replace by the warranty. He mentioned that I most likely would be the engine issue and that could cause the oil valves to not operate properly. I get back from the beach and go to pick up my “fixed” vehicle. Before I leave I speak with another service tech and confirm that my engine is fine and what would happen if later on it turns out to be the engine issues. He states that regardless if that happens, my repairs that I just had fixed aren’t related and they wouldn’t reimburse for any past repairs.Sure enough I drive my car 2 DAYS, and it shuts down randomly on me again on the highway, just like the time before. Rightfully so, I am upset. I call and speak with Chris the service manager. I explain the past situation and how its unbelievable I am stuck on the highway after they claimed my car was fixed. He understood my frustration and said that if they need to take care of my towing costs or reimbursement for repairs they would try because they aren’t is the business of just taking peoples money. That sounded good and I trusted him. I had it towed back to Beyer Kia which cost $300 and within a couple hours they KNEW it was the engine issues. But a week ago they said it wasn’t and my car was good to drive. Luckily, all repairs were covered and they issued me a loaner car while the repairs and new engine was put in. I am still out $900 from their past repairs and the towing but I was confident they would reimburse for some of that if not all.They did not. Not only did they claim they would reimburse previous repairs because the issues wasn’t related, Chris now said he doesn’t handle towing reimbursement and that I have to call Kia Corporate and go through them. Even if the issues wasn’t related, which other mechanics say it could be, they should of at least been able to diagnose my other engine issue. There no way its just a coincidence that my car breaks down 2 days after they look at it, and it’s the issue that I stated multiple times before.Then the icing on the cake, while transferring stuff back from my loaner car to my own car once I picked it up. I noticed the engine cover was in my trunk. Not on the engine like it should be. Had I not opened that trunk I would be riding around with no engine cover.

Despite my KIA having a worse case scenario power steering proble, only grad problem in 12 years I have been in Beyer service with Chris P. as contact.. despite there only being 8 of these parts on the planet. they got one in a day,.. despite the freak storm power outage that kept lifts from lifting and took service bullpen to 91 degrees before they took a knee.. I got my 2008 KIA back the next day. CHRIS PREVATT and the team prevailed and My Rosebud hums along. THANK YOU ALL..

Amazing customer service ! Special thanks to Brian, Great Advisor 👍 most of the Dealers should have a Guy like him ..always I strongly recommend you go to the Beyer Kia, they are professional and transparent people.Thanks

My appt was for 1pm. They were finished by 10:30am. Always a great job.

I love going to this particular dealership to getting all my car maintenance done. They are fair, fast, and explains everything to me in a way I can understand. Customer service is amazing here and that is hard to find recently with retail places. Shawn always helps me and provides the attention and responses and I deserve and every paying customer deserves. Location is far from my home but worth the drive. Plenty of places to eat,shop, and walk to while you wait for your car. I will stay coming back here and when ready to buy again will buy from the location directly.FIVE STAR SERVICE 🌟!

It’s never fun when your car has troubles, BUT the people down at the falls church Kia really are the most helpful! Oliver and Shawn were my advisors and they both did an amazing job. Worth the drive!

Shawn Haider did an excellent job helping me with me install a new battery for my keys that did not work for my vehicle.

I have had a great experience with Beyer Kia!The entire staff, especially Brian and Chris in the service department have gone above and beyond in resolving some issues from my car!I highly recommend you check them out for your next Kia purchase and service!

I typically rate the experience of buying a car with a trip to the dentist: necessary but painful. But in this case, Don Beyer Kia was great! A very welcoming staff, no pressure, and an opportunity to test drive without the salesman. The exact vehicle I wanted wasn’t on the lot, so they ordered it from the factory for me. My financing was pre-approved from my credit union, but they beat that interest rate. Omar Pinto was my salesman and I can’t say enough good things about him. If you are looking at a Kia, you should definitely visit Don Beyer Kia.

Decided to give Beyer Kia a try after being disappointed at Kia of Bowie. I was pleasantly surprised at how wonderful the service department was at this location. Oliver was exceptional and kept me informed every step of the way. Even though its far Ill be using Beyer in the future

Oliver was fantastic. They got my vehicle right in, shuttled me to where I needed to go. The service was efficient and complete. Definitely taking it back there

Great service...walked in...out within the hour. These guys know how to take care of the customer.

Shwan and the crew have always taken great care of our cars. Don Beyer Kia has been our go to place for about 10 years, and any issues that we’ve had, they’ve quickly resolved. Again, they always take care of us, and the personal service that we get is second to none.

My car needed an engine and Shwan Haider went above and beyond and help me replacing it under warranty. Great service 👏

I got my vehicle serviced here recently and was very happy with the speed and quality of the service. Shwan checked in with me regularly to keep me updated while I was waiting and explained everything to me. The waiting area was great - cubicles, coffee/water, wifi, charging plugs.

My 2016 Kia Sorento Passenger Door is not able to be opened from outside. the Door handle is not unlock the door at all. Also the airbag warning light is on. Due to Covid19 I have not been able to bring the car to Kia for service on June 5 (see attached pic show I had appt on June 5), had to reschedule to June 26.On June 26, I drove the Kia to this service dept, dropped off the car, went home with UBER that was provided by Beyer Kia service dept which is very nice.However, the service manager Shwan informed me that the Kia is out of warranty which the 5 years warranty expired on June 22, 2020. Which mean those issues ( door latch and airbag light) will not be covered.Really? it is only 4 days passed the warranty expired date. I asked Shwan the service manager to try to help us out since we were not able to get the car in service due to COVID-19.The service manager Shwan said he will trying to call Kia customer relation to get Goodwill to cover the cost of repair.Later, he contacted me said that the airbag light issue will be covered ( it is the faulty clock spring part of the steering wheel) however not able to cover the door unlock issue ( it is the door latch) and said that look like ti was worked on it somewhere else, some parts are broken and screws are damaged. and that door latch replacement will cost $548 plus tax!!!! WOW!Well, I bought this 2016 used Kia Sorento directly from Hendrick Kia dealership in Cary, NC last November 2019... and I called them to ask why there is damaged parts. they checked and said this door latch was repaired in 2016 in another Kia dealership service dept. And told me that I can ask Beyer Kia to call Kia company to get GoodWill to cover the cost of repair.I called Kia customer relation and filed claim to ask for cover the cost of repair. Ms. Melissa (the case manager) said they will contact Beyer Kia and Kia to work it out.on Tuesday 30th of June, Ms Melissa called me and said that due to the damages on the door latch ( which was done by another Kia dealership that was not our fault, I bought this car used in 2019), they are not able to cover the door latch repair.This experience is really bad and nothing is out fault, it were other Kia dealership service dept s fault and COVID-19 caused us not able to service the car before warranty expired.I researched online and realized that Kia Sorento have known common issue on the door latch not working. You can google Kia Sorento Door Handle not working you will got a lot of bad review from customers.I will not buy KIA again in the future. I owned Hyundai Elantra since 2009 and traded in with newer 2013 Hyundai Elantra, also I own 2013 Toyota Sienna and 2016 Honda Odyssey and they never give me any issue other than regular maintaining ( oil change, rotate tires etc )!! before I buy this 2016 Kia Sorento, I was on fence between Lexus RX300/350, Toyota RAV4 and Honda CR-V, but decided to get Kia due to lower mileage ( only 19K mileage on this Kia Sorento), but now I regret it already !!!!!!!!So, my friends, if you are thinking about buying Kia cars, dont buy Kia! Go with different brand cars, Hyundai or Honda, Toyota, you will not regret if you listen to me. Period!

Shwan is simply phenomenal! Knowledgeable, patient, caring and kind! I always look forward to connecting with Shwan when I need my car servicef. When waiting to get my car servicef I heard Shwan very patiently talking to a client regarding their auto situation. Shwan is simply a stellar Kia Beyer representative.

A little car from where I live but I like the people here. They are kind, considerate, and caring. Pleasure to bring my car here.

My experience at Beyer Kia was excellent. Adiba was great to work with and she made sure I left happy. I would definitely buy again from here and I recommend this place.

Great experience with Chris and Shawn. They were incredibly efficient and professional, with a nice dash of pleasant and enjoyable to interact with. Never fun to have to bring your car in for service, but I must say I’ve never had as great of an experience as this one. They have a nice e-lounge and coffee, so if you bring your laptop it’s like being at work. For my first ever Kia (Telluride - wold gray w/ nightfall package) I must say I had no idea what I was missing. Three months in and couldn’t be happier all around! Thank you!

I love coming to Beyer Kia service center. The staff is always so kind and helpful. There is plenty of space in the waiting room. They have sectioned off some of the seats for social distancing which is really nice. David Chang and the rest of the crew are super helpful and willing to go above and beyond to get things done. Truly appreciative of them.

Everyone at the dealership was phenomenal to work with.Great experience!

Always great services, super friendly people, and fast reliable dealership!

It was a very easy buying process. The staff was very friendly and open about what could and could not be done. There were no tricks nor suprises.

We had a great experience with 15k servicing for our Kia Niro. They also diagnosed a problem thats been bugging us for a year now and are going to get it resolved for us. So we couldnt be happier!

I scheduled an appointment with Shawn one of the service advisors at don Beyer kia. From the moment I walked in he helped me with every issue I had with my car. He was very professional I would recommend going to see Shawn at Don Beyer Kia in falls church

Beyer Kia has their service down pat. I made an appointment for servicing and inspection. It took just a minute to get everything going. Then my niece arrived to give me a lift to her home where I passed the 90 minutes estimated to complete work..Right on time I was called to pick up my Kia. Check-out was equally smooth.Could not have been easier.

I went in for a scheduled oil change and issue with my Apple CarPlay. When I called to schedule the service they gave me the designated time to drop it off in order for me to have a loaner. Dropped it off and they gave me the loaner with ease. My car was fixed the next day, service manager called explained what was wrong and what they fixed. At pickup I was in and out in less than 5 minutes. In total the whole service experience (phone call, drop off and pick up) took a total of 10-15 minutes (most of the time was spent explaining what was wrong).

I got the car I wanted & the person who helped me was great highly recommend!!

Less was such a great help. Acted quick and got the car I wanted! He kept great communication and provided great service, I was in and out within an hour or two.

Ive been taking my 2020 Telluride here for service even though I purchased it at a different dealership. The service center has been excellent - courteous, communicative, and professional. My past several appointments Ive worked with the service advisor David Chang who I highly recommend. He was able to deliver my car to me much sooner than expected, and with a lovely car wash! He is great at communicating, and is always friendly and professional. The prices here are reasonable and they have a 10% military discount. They offer shuttle service, water/coffee/snacks, and have a comfortable waiting area (although I typically go for a walk along the nearby trail).

David Chang and Shawn did an amazing job helping me with my warranty. Purchased a used 2017 Kia and expected to pay $150 to have it expected and fixed but turned out my original factory warranty and the fixed a couple problems for me completely free of charge! They even would wash it and the staff was super friendly!!!! 10/10 would recommend

All wanted was my initial oil change 5k miles instead I was up sold on items,I neither requested or wanted. The doughnuts were good, the coffee could have been better.

They treat you with respect and work with you to know what car would fit your needs. I have purchased 4 different cars from 4 different dealerships but these guys by far very respectful, honest and pleasure to work with.

As usual I always have a great experience at Don Beyer Kia Falls Church. Chris Prevatt and his service team are top notch. They provide a family like environment at this location which I look forward to every time. It also gives me a chance to see Kamiran the salesperson who sold me my Kia Rio. I look forward to a long lasting relationship with these folks. Highly recommend!

Great costumer service on my first visit here. I noticed they made special effort to accommodate for costumers’ needs by offering loaners, and other means of transportation. They check on you with updates while you wait in nice waiting area.

My rating is 100% based off the amazing customer service, unmatched professionalism, and client loyalty of Car Salesman Olessian or “Les”! I recommend him if you’re in the market for a Kia guys and gals! He also makes sure he’s available to answer any questions you have after your purchase.