This establishment was extremely unprofessional on my visit to this location. When I arrived at the location both employees were on the phone. Once I asked for assistance both employees giggled and said no that were not able to assist me in what I needed. These are the reasons behind the low rating.

Great staff! they have helped me at least 3 times in the past few months! friendly knowledgeable caring and professional!

I went in there for a new bulb for my headlights. I’m not a car guy so I asked Tyler if he could install them for me. He was quick and a very nice guy. Thank you very much Tyler for your help.

Just your average neighborhood Autozone. The car accessories prices gave me pause, they seem oddly overpriced. Guy who rung me up seemed unsure how to use the POS terminal.

I love the team at Auto Zone I currently work here and I wouldnt work anywhere else best employees and manager

Very professional and helpful Thank you.

Although not the cheapest place around, they have parts other auto stores have to order and if one store doesnt have it they will call other local Zones to see if the do. 😎

While waiting in line, 2 female employees, neither wearing masks properly, sat around, one helping a customer whos child was also unmasked while the other read a magazine in a corner and ignored incoming phone calls. 2 more employees walked in, 1 also improperly masked and I decided the health and welfare of my family was more important and left tje corona breeding grounds. These people should be arrested for willfully putting others at risk.

If it is not there, ask, if it can be ordered, it will be 👋🏻

By far the worst customer service at the store on N. Main Street in Fall River. The entire staff that was on today was completely rude and not helpful at all. One of the team members was standing right at the door smoke a cigarette so when I went to enter the store, I had to walk through her smoke while she exhaled at me. Then while Im in the store trying to find a ball mount for a hitch, I was not offered any assistance. All I could hear was foul language from the team across the store. While checking out, there was no hello, or I can help you over here, I had to guess on which register to go to because they were to busy talking amongst themselves ignoring me, then one of the guys put his hand up and that was it, no communication other than my price. When my merchandise rang up $10 more than what was listed, he said we havent gotten over there to correct the prices when my product was an exact match to what was listed on the shelf. I said no thanks and Ill put it back. His comment was ok and that was it.

AutoZone is AutoZone all youre going to find is car accessories and every AutoZone you go to everything is priced waytoo high I can get the same amount of oil I need for my car at a different location or online for 15 to $20 cheaper even a battery I can go to interstate battery in Dartmouth Massachusetts and get a battery that is going to last longer and is cheaper

The guys that work at this autozone are great people.i got the right parts for the right price.in and out with no wait.

Stopped to have a check engine light scan... waited less than 10 mins, both guys working were super polite and helpful. Tried to give the guy that did the scan a tip and he refused even after giving me great advice on the scan results and a printout to take with me. Will definitely be back for any other auto needs!

I get most of my parts there.

They Hired me for a assistant store manager. They couldnt even pay me enough to be a store manager, for that company. Definitely not worth the BS. They treat their employees like s***. Didnt even train me one full day. Told me dont worry about the daily operations of the store. Just count the money at the end of the day. Mad shady! Giving me safe codes, alarm codes.They upscale there parts 50% higher than the actual value. Order from the computer. Addicts copping nods in bathrooms, and employees walking out the back with parts. Corporate you got to love it! Rhode Island Ave runs like a well-oiled machine. figure that one out? Just order from the computer when you can. Use them for when your in a pinch. They all upscale that parts by 50%.

Excellent..Staff super helpful.Even offered to put my windshield wiperon for me❤Thank you

Love this place... Free battery testing and removal. Customer service is great. Thanks auto zone 😎😄

These people work hard and will try to do whatever they can to help you find what your looking for

They help you fix your car problems

Very good store. If its not in stock, theyll ship to store or home.

Profesional people and good service ...

Good but dosent have all car paints and colors i wanted

Price, service, lend a tool service is great

They probably have what you need to get your cur running again for cheap. Maybe you need some sort of fluid, oil, paint,what ha you. Like all the auto parts stores in Fall River, staff is a drawback. Most seam like they really dont want to be there.

They did not have my part and Stark but they ran down and got the part right away for me which they had fast in Friendly service

Very helpful with helping me change my light bulbs in my headlights! Fast and great service!

Friendly and knowledgeable staff.Willettes Optical Paradise Approved!👍

They always get what I need or help me find it there great

Sales dept has good knowledge.

I needed some windshield wiper fluid. The associate told me the best kind to get and even came out and put it in my car for me.

I am at AutoZone a lot. I like to do maintenance of our cars and I always go to AutoZone for parts. Service is very good, and the parts are excellent!

Great service

They said I should put in 2 quarts of oil in my car and I had a mechanic check it out and now there is too much oil. Zero stars!!!

I have been in the industry for well over 20 years and I have received such excellent customer service at many other AutoZone locations especially Somerset, New Bedford ( Mt. Pleasant location) as well as Fall River ( Rhode Island Avenue location). But unfortunately the service that I have been provided on multiple occasions at this location on North Main Street in Fall River is completely distasteful and unacceptable. The service is horrible. The lack of customer service is an understatement. Calls go unanswered many times and when they are answered you are placed on hold for an extensive amount of time. Garrett you are the district manager for the area and I hope you read this and address this store because as you are well aware last thing I will do is post a negative review and I always give credit where credit is due. But after continuous and repeatedly horrible customer service by part of management ( Cory specifically) as well as Redshirt Associates this matter needs to be put out there in order to stop the continued lack of professionalism and negative customer experiences. It is a 180-degree difference when I walk into this store versus the treatment and professionalism I receive from Harry Dougie and Linda at the other stores indicated above. This store lacks the professionalism that they display and they should try to follow the same procedures in order to provide the correct customer service which they lack

Some staff there that have no idea what theyre doing. Not very friendly either.

Smart people awesome service Thankyou!!!!

One of the most helpful crew of any AutoZone

Excellent staff with outstanding customer service

No problems so far

I would never again.they take long,they rude,unhelpfull,if u say anything to them to start a conversation they would go outside work and talk about you.unreal.i ask for an advice where to take my car i told the lady people talk so much about steaking parts .this lady went to my mechanic and said i said he stole parts of my car..unreal.lost a mechanic .went and put a complaint .nothing was done.

The employees there are awsome

10/10

Was told the wrong part to fix on my car so dont trust it

Friendly service, very helpful

They are alright

Great price s

Always got what I need or they order and be there in a day or two

Helpful staff.

Need to lower prices

Bad service, Dont go here

No good costumer service

Really horrible service

Good places

Great service

Great service

Great service

Bad customer service.

Got what I needed

Good for what it is

Not to helpful

Excelent service