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Jeff Wyler Fairfield Kia
5815 Dixie Hwy, Fairfield, OH 45014, United States
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Jeff Wyler Fairfield Kia
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Je
Review №1

Bianca did an amazing job selling me a car! She returned calls and texts quickly! She is exactly the kind of person I want to work with when purchasing a car! She was attentive, patient and answered all of my questions. If you want a great car buying experience come see her! You will not be disappointed. Thank you Bianca you are a special kind of sales person! You’re going to go places! Jen Wolfe

Pa
Review №2

If anyone wants a honest transparent sales woman that served for our country than ask for Holly! She got me out the dealership with full detail, full tank & all paperwork finished in about a hour. Then she helped delivered my car to my wife outside of business hours! Excellent quality service from her & finance!

ni
Review №3

John was great to work with, he made the car buying experience a breeze. He went well above and beyond to put me and my family in a vehicle we need. We started our process on a Saturday, the car we were looking at ended up being sold to someone else. John did not give up. He was following up with me everyday, trying to find us the perfect car. He made it happen 4 days later, and I could not be happier with the Van we ended up with. John cares about his customers and treats them like family, and that is something hard to come by. I will recommend him and Jeff Wyler Kia because of the excellent service we received!

Je
Review №4

I finally got my 2022 SORRENTO after calling around practically all summer long! Bianca was ahhhhmazing, prompt, and got me to the price I was good with. I literally found my SUV online at 3:00, confirmed it was available and met her three hours later to sign and drive away! Thank you BIANCA! Highly recommend her!

He
Review №5

I had a great experience purchasing my vehicle and Bianca was a big part of it! She did a wonderful job answering my texts and helping me with all my questions and concerns. I just had my last appointment at the dealership and before I left she told me to reach out to her if I needed anything else. Thanks Bianca and I really appreciate you!

An
Review №6

I really appreciate this place. This is my second car here and they have taken good care of me! William was my salesperson and he pointed me in all the right directions to get things taken care of, even spoke to me on his personal time off! The manager AJ Castle is a freaking rock star!! He took great care of us, we were concerned because our car needed service that would take quite awhile and we were concerned with transportation to and from work. He took care of us immediately so that we no longer had to worry! He was polite, and understanding! If you want peace of mind for a vehicle this is the place. They make you feel like family!

Jo
Review №7

I am very happy with my KIA Sorento, and can’t thank you all enough for working with us. Thank you Bianca for reaching out to me, I was about to purchase another vehicle, and am so glad I came out on your advice. Thanks Chris for your help and assistance in making it happen, along with the entire team. It was actually a great experience and am already telling others if your looking for a new car, go to Jeff Wyler KIA. The atmosphere was awesome and friendly. Thanks and I’ll be seeing you again

La
Review №8

Bianca was great to work with and made my car buying experience simple and easy. She walked me through the entire process and answered all my questions. I spoke with her beforehand and she sent me pictures of the cars I was interested in which made the buying experience less stressful. She truly went above and beyond and I would recommend Bianca to anyone who is looking to purchase a new car.

Me
Review №9

Jacob and Tonya were very helpful and helping me find a car that met my needs and was comfortable with the the cost. They go above and beyond and make sure that their customers are satisfied! They truly helped me to have ease of mind and finding this car! I have recommended them already to several people!

Ch
Review №10

I was not able to make a service appointment because the shop was booked until December, but they told me to come in anyway so they could fit me in and fix my car. Everything was fixed in less than an hour, free of charge. I appreciate the flexibility and efficiency of this car shop. Thank you again!

Ti
Review №11

Bianca was excellent from start to finish. A great experience.

Br
Review №12

I had called ahead to see if there was any way to pick up my keys at 6:30 which is 30 min. after they closed. They were nice enough to assure me I could pick up my keys and information from the Kia cashier. They took my car 15 min early and got done with my service with 30 min. My car had a nail in the front passenger tire that I did not know about. They offered to fix it but were asking 75 to plug the hole. This is a little steep so I declined. I was able to get my hole pugged for free at Tire Discounters.

Ch
Review №13

3rd time working with the Jeff Wyler Fairfield team. There’s a reason I keep coming back - these guys genuinely take care of their customers. It’s the most “un-dealer” like experience I’ve ever had! No games, no tricks, no messing around. This time Kyle helped me purchase my car. The whole experience took less than an hour, including the paperwork. Kyle made sure all my questions were answered and helped get me a killer rate on financing. My previous sales rep Eric from 3 years ago even remembered me and stopped by to say hello. Love these guys - I’ll be back when it’s time for another car!

Ti
Review №14

Had a great time looking at the Jeep we bought the hole process was a pleasant time. Danni our salesman was very knowledgeable and not pushy like the typical salesman. The staff here is very knowledgeable and homely atmosphere. We were Offered drinks and snacks during our process of buying our vehicle. We Will definitely be back in the future to do more business. If ya come up to Jeff Wyler ask for Danni he knows what he’s doing.

Fi
Review №15

Yo this guy is soooo awesome knowledgeable and has a great work ethic Im talking about Fitzgerald Chibamu first I called to see what there inventory was like and my guy answered and they actually had a MPV my man sent me not one but two different videos of two different MPVs I was happy so we drove down and old FITZ did everything he could and got us a great deal and got us in a brand new MPV with everything explained and nothing left out all questions answered we couldn’t be happier check out Fitzgerald if your looking for your new Kia AAAYYYYEEE

Ne
Review №16

As usual A1 service and their coffees are great too. Brought my KIA Sportage in due to a tire having a slow leak. I had the maintenance contract you get when you purchase the car brand new, I didnt have to pay anything and I was out of there after an hour. Thank you service dept

Sa
Review №17

Bianca did an outstanding job selling me my first car! She was very helpful and attentive. Thank you Bianca!

On
Review №18

They are the most kind, attentive, and knowledgeable car dealership I have ever had the pleasure of coming across!!!! Thank you for all you do! I bought my 2020 Kia Rio from them back at the end of 2019 and since I have only dealt with Jeff Wyler Kia on Dixie highway in Cincinnati, Ohio! Thank you for every single visit and experience being a great one! I plan on buying the rest of my cars from you all!!! KEEP IT UP!!! ❤️❤️❤️👏🏾👏🏾👏🏾👍🏾👍🏾👍🏾

Bo
Review №19

My car was towed by AAA to Jeff Wyler Fairfield before their store was even open.Within 20 minutes of opening, their Service Dept contacted me to find out what was going on.They called me back within the hour to let me know the issue with my car was completely covered under a recall by Kia, there would be no charge and my car was ready to be picked up by 1pm that same day!I couldnt be happier with the experience I had with them! 10/10

Me
Review №20

Keith Lakes was awesome. Extremely knowledgeable and helped work with me to get my payment where I needed it to be to get into a 2022 Sorento plug in hybrid. Great buyer’s advocate.

ma
Review №21

Great experience, everyone friendly and professional. We were shopping around for a car for my mom. Bianca was on point answering all questions and providing amazing customer support. She listened and delivered. I would highly recommend!

Sa
Review №22

To say we were impressed with Bianca would be an understatement!!! We have been to several dealerships and met several people who wanted to sell us cars but no one actually wanted to listen to what we wanted and needed until we met her. She followed up with me several times and was understanding when I didn’t respond for a few hours. My work is chaotic and she was willing to work with me around my schedule, we test drove several cars, and finally found the one we wanted. We were concerned about the car not having 2 keys as w another dealer they weren’t willing to make us another key if the vehicle only had one - Bianca told us she would make sure we had 2 keys when we bought the car and handed us 2 keys when we left! It was detailed and clean for us when we finished out paperwork!! Needless to say- We are super excited for our new car ❤️

La
Review №23

Salesman and team were great. Got my car and they couldn’t fill it up for me. Got it on empty and they didn’t give me floor mats for my car. I would like to make an edit to this. At first I gave them 3 stars because of this. Then the manager nick called me and made everything right. So I switched it to 5 stars. They made it right quickly and I appreciate that and their team. Thank you for making it right.

Ca
Review №24

Salesman Chris Wilder was knowledgeable on products and extremely attentive. He was very pleasant to work with. Management was also accommodating and polite which was the opposite experience I’ve recently had at other local dealerships. They listened to my concerns and were able to work with me to reach a deal on a trade in and new vehicle. Highly recommend them!

Jo
Review №25

Danni is the perfect person to help you buy your car! There was no pressure to drive off the lot with a car, and whats best was wanted for me. This dealership is very customer focused, fun, and they know what theyre doing. I highly recommend Danni and a new Kia!

Do
Review №26

Just wanted to give SHOUT OUT to Bianca our awesome Sales lady! She did everything possible to make this process stress free and Fast for us. I would defiantly recommend buying from her she made everything happen for us. Thank you Bianca we love our new X-line Sorento!!!

Sh
Review №27

Im pleased with my Cadillac purchase but not happy about having to wait over an hour to get in an office to write a check. No financing needed so it was unnecessary to make me wait so long to complete transaction. Also, for reasons of my own, I didnt want the extended warranty and office guy was way to pushy and didnt want to take no as an answer. Not sure Ill return due to poor customer appreciation.

K
Review №28

Bianca at Jeff Wyler Fairfield Kia made this whole buying experience a dream from start to finish! She truly went above and beyond to provide an unmatched level of customer service. Bianca responded to our online inquiry immediately and called to set up an appointment for the next day. She also took a video for us so we could see how stunning the car looked! What an awesome thing to do, especially late on a Friday night in the freezing weather and snow. Bianca was so professional, responsive, helpful, and friendly. She is such a valuable asset to the excellent Jeff Wyler team. The whole buying process was quick and effortless and were thrilled with our new Telluride! Thank you so much to Bianca and everyone at Jeff Wyler Kia in Fairfield. 100% recommend this dealership for your next car purchase. 5 stars+++ all around!

St
Review №29

Bianca was amazing! She was so responsive and helpful through my entire process -from the moment I scheduled my test drive. She knew how much I wanted to purchase a specific vehicle, and went out of her way to make sure I got there before my scheduled appointment so I did not lose the vehicle. She made the process quick and painless, all while making sure I was receiving the best deal and service. Definitely ask for Bianca if you are looking for a seamless process purchasing a vehicle.

Ar
Review №30

After shopping around at 3 different dealerships, it was a relief when Bianca answered my call and assured me that she would be able to help. Her patience and determination to get us into a vehicle was extraordinary and so much appreciated. She made a frustrating experience Better and accomplished. Thanks Bianca for your help and patience !

Am
Review №31

I was completely blown away with the service I received from Fitzgerald! I had made several visits to the dealership to find the perfect car. Fitzgerald knew I wanted a K5 and would text me when new shipments came in. Yesterday the perfect K5 for me came in. Several people were interested in this car and I was nervous someone else would buy this car. Fitzgerald helped me swoop in and buy the car!!! Thank you Fitzgerald, I know I made you really work hard for this sale. You were patient and so kind.

Ja
Review №32

I totally understand being short staffed but customer service is horrible its been one problem after another. This service department needs some serious help. Dont wait to be called back by a service advisor or manager you wont get the call. Been waiting over 3 months multiple calls to get my steering wheel replaced they damaged after they left my alternator bokts loose from fixing oil pan leak leaving me stranded with a brand new car. Waited a month for an oil change to take the day off go in and was told they dont have oil filters they will call and get me in the following week guess what no call and when I do call I have to wait another month. Just fed up guess I will have to keep doing reviews and calling Kia maybe that will get me a callback.

Bo
Review №33

Bianca was professional, courteous, kind and efficient when working with us. She went above and beyond the call to make sure we had a positive buying experience. We also appreciated her personal video she sent to us about the car. Make sure you ask for Bianca to help you when you’re in the market to buy a car.

Br
Review №34

Bianca was an outstanding representative of Jeff Wyler Kia, Fairfield. From the onset, Bianca answered the phone professionally. She was forthright with questions that I asked and sincere in her responses. Bianca kept me informed via texts of vehicles that I was interested in possibly purchasing. When I arrived, she greeted me with a smile and appreciative of me driving nearly two hours for our appointment. She worked with me in deterring the best deal for me. She was patient with my questions and extremely knowledgeable of the business and the car in which I was inquiring. She remained professional and polite throughout the entire process. Lastly, I would absolutely recommend Bianca to anyone interested in purchasing a Kia.

Ti
Review №35

Jeff Wyler KIA is definitely the place to go. Bianca helped us find an amazing deal on a used car. Perfect condition and super nice! She was efficient, nice, and real through the whole process. She did awesome and definitely would recommend her!

Br
Review №36

Excellent customer service experience with Keith Lakes at Jeff Wyler Kia! Keith was professional, courteous, and patient. No pressure added and he never made me feel rushed....even when I test drove the same car two times. He took great care of me from start to finish with the purchase. Highly recommend - very satisfied!

Lu
Review №37

They emailed me a recall only to say since its engine light not blinking they wont fix!

Ch
Review №38

My experience was excellent and i.put that all on Tony Wallace. He made everything easy and as fast as possible. He worked with me on finding not just what I wanted but what I needed. He listened and PAID ATTENTION!!! If youre in need of a car he is your man. Love my new car!

An
Review №39

I was very impressed with the knowledge of the young lady that helped me this morning. Also give props to the mechanic as he/she was done in just a little over an hour.The only thing that was negative is that the lady that answers the phone in the waiting area did quite a bit of personal talk with someone on the phone sounded like drama with a boyfriend. That would not hinder me doing business with Kia. Just FYI!!

Te
Review №40

Jeff wyler kia Fairfield is the best I got what I wanted in know time I would recommend everyone to go check them out you guys are the best I want to thank Holly for helping me get my car I appreciate you.

Co
Review №41

Chris and Keivin were awesome - fast, friendly, and transparent. Miguel was also great when it came to financing; I got a much better deal than expected. Would definitely recommend Jeff Wyler Kia!

Jo
Review №42

John Son is a quality person and gives his best effort to find the car you need. We were unable to purchase a car at Jeff Wyler Kia because of the current market conditions and higher than normal pricing. This review is to John Son and the time/effort put in. Much appreciated.

ch
Review №43

Our sales rep was Bianca she was amazing. She worked with us and didn’t mind we looked at numerous cars over the course of a couple days. She made sure when we left the dealership we were happy with everything. She definitely made the car shopping experience better than other dealerships we have been to. Would definitely buy a car from her again.

la
Review №44

I what a pleasant experience buying a car for Jeff Wyler Kia. Viktoryia was one of the kindest person I have had the pleasure of doing business with. The professionalism was top notch and made me feel at home from the time I walked in. They were prompt to answer my emails and texts. I will definitely will come back.

Je
Review №45

Service manager polite answered all my questions. Was in and out in timely manner.Then came the second day again had another flat. Had to spend Sunday getting that looked at. Maybe its my luck but Ill not go back to this dealer

Sa
Review №46

Danni Carman was amazing! I walked in unsure of what I wanted and he helped me find the perfect car. He was funny, a great salesman and had my best interest at heart. Thank you so much Danni! I love my new Kia!

Do
Review №47

After going to multiple dealers within 3 days and getting no car Bianca Helped me with what I need. She was awesome and very pretty I’m glad I came to this dealer and got the chance to work with Bianca. Because of her I get to drive home in my brand new 2021 Kia Forte. THANK YOU SO MUCH BIANCA

Ti
Review №48

No drop box to leave car before hours so people can get to work on time. Make appointments, yet get cars in hour or more after your scheduled time. Plus takes over 3 weeks to get an appointment on the books. Call and get what costs will be and then charge you more then what they tell you (and its not the taxes because thats common sense that the govt needs their piece). Then dont go over things with every person when you pick it up and forget to reset your service required on the dash.

a
Review №49

Bianca was amazing! Let me preface by saying that i am a first time car buyer so all of this was pretty new to me. We got to test drive al the cars i wanted, talk through some options, and then ultimately decide on what works best for me personally and my finances. Everything was broken down extremely easy for me and now i am going home with a new car! I would recommend not only this dealership but also Bianca to anyone that comes into Jeff Wyler Kia!

Ro
Review №50

I want to give a shout out to Danni and Thomas here at Kia Fairfield they made my experience so awesome and I drove out of the show room with my brand new K5 wolf gray orange interior and it looks awesome! Everyone in my family has a Kia and this is one of my favorite places to come thanks guys!

To
Review №51

William Lyles was our sale guy and honestly that was the greatest decision we could have made! He knew I had one day and only one day time limit to get me a vehicle. Did everything he could to make sure I got into something. We love our 15’ Ford Flex. Thank you honestly so much! Only issue is after got it home and everyone started looking at it notice the detail guys missed some areas that I definitely would have hit, but!! It’s still cleaned great.

Ka
Review №52

Bianca is hands down the best!! She took her time with me and listen to what i really needed, not just what she wanted to sell me. She went out her way to meet my budget but also to get me the best car for my family and our daily driving needs. I went in there expecting someone to just push something on me and to only care about make a sale, but bianca was the complete opposite and calmed my nerves over buying a new car.

Ja
Review №53

First let me say we love our car that we purchased..I will list the good and the bad.. good... Super nice staff (Roy, Tonya, Cedric, and Ciara), and they worked hard to get us in what we wanted. Tonya worked extra hard to get us a much lower interest rate than other dealerships offered.Bad/marginal- We bought a courtesy vehicle that had 7000 mi on it, they did not clean it and people had removed items from the car.. this should have been looked over before selling to us. The dealer DID make it right, but we had to make an extra trip to get these things handled.

su
Review №54

The technician k w his business and the work was done on a timely manner

Te
Review №55

Fitgerald was amazing to work with. He got us exactly what we asked for!!!! Ask for him by name.1😞

Da
Review №56

Destiny Case, Nick Carr, and Tara Barnett were amazing! The whole team was!

Tr
Review №57

Got us in quick and got the job done took a couple trips cause of needing to order parts. But they were very informative through the whole process and squeezed us in once parts arrived. Overall very satisfied.

Br
Review №58

For Jordan to be a new salesman he was wonderful. He took his time to work with me and my mother. He answered every question without any problem and if he didn’t know the answer he was honest!!! Jordan will be a perfect asset to the company. Hope to see him in a few weeks to purchase another vehicle from him!!! Go Jordan!!!

Ab
Review №59

Bianca was amazing. Helped me get the perfect car. She is really knowledgeable, really kind and caring, and very professional. I would highly recommend her to anyone.

Kr
Review №60

I was so happy with Danni and Bianca and how easy they made the car buying experience for me! I would come back for my next car. Everyone here is so nice and helpful. Thank you Danni and Bianca for everything!!!!

Ju
Review №61

Our salesman Donovan was a very respectable and pleasant young man. If we had any questions if he couldnt answer them he would go and find out the answer. Great experience!

Wh
Review №62

I went into Jeff Wyler Fairfield Kia to get a trade-in quote for my 2015 Kia Forte. Upon entering the dealership I was greeted and assisted right away. I was passed off to Jordan who was a new salesman. Jordan provided great customer service and was very confident in his approach to get me the quote and to possible make a purchase. He was very patient with me because I brought along my infant son. He even assisted me with the test drive. After getting the quote, Bianca came to assist Jordan on finalizing the sale. I did not plan to purchase a new vehicle today but Bianca presented to me a deal that I could not refuse. I really appreciate how Bianca was very forward and confident in her approach, and every offer she presented to me she worked hard to achieve it. This was the most pleasant experience that I have had in a car dealership; working with Jordan and Bianca and I am extremely thankful for their wonderful service.Thank You Jordan for allowing me to be your first sale!!!!!

Ly
Review №63

Got exactly what I wanted!! Thanks to Fitzgerald for making it happen!!! Ask for him!!!!! You wont be disappointed.

Br
Review №64

Great experience purchasing my new car through Jeff Wyler Kia. The staff was friendly and upbeat, my salesman (Danni) made the process fun and enjoyable, and I highly recommend anybody interested in doing business with these fine people. Great job.

Aa
Review №65

What a great Experience! I was well taken care of by both Holly, the sales rep, and Miguel, the sales manager. Both went above and beyond to make sure they listened to my needs/goals and they were happy to accommodate. Cannot recommend them enough!

Am
Review №66

My husband and I had a pleasant experience with Fitzgerald today. Very friendly, great with our children and made purchasing our new car a very smooth process. 👍🏽

Na
Review №67

Very expedited service! In and out in three hours, which, if you have ever bought a car before its pretty quick. That includes test drive and all! Brian was great to work with and Tara was great in finance.

Na
Review №68

Tony Wallace was amazing! I hate buying cars and I was coming off a traumatic experience with a bad purchase from another dealership. Tony helped me find not only an amazing ride but one better than I could have ever imagined. Additionally, he and the finance office worked miracles to get my trade in handled and the new car in my hands. I will definitely go back here the next time I purchase for myself or my sons. Thank you so much from start to finish this was the best car buying experience ever!!!

Cr
Review №69

Bianca is the best sales person I have ever work with. I came searching for a car and she found me the best car ever I love my new car thanks to Bianca. I will suggest if you come to Jeff Wyle in Fairfield ask for Bianca. Great job Bianca love my car.

No
Review №70

I wasnt really sure what I had in mind, there are so many options in todays market but Daniel helped guide me into a vehicle that fits my needs and looks stylish at the same time! My new Forte is my new love!!!!! Will definitely be returning in the future as well as spreading the word! Side note because recognition needs to happen! Daniel was kind, helpful and extremely personable which really helped with the experience of buying my first car! Thank you Daniel and thank you Jeff Wyler

Br
Review №71

Fitzgerald was very friendly and organized. The process went smoothly. It was an overall pleasant experience.

Ke
Review №72

This was my first time using Jeff Wyler Kia to service my Telluride. The checkin process was swift, they explained to me what was being done, they kept me updated on the service progression and they had my vehicle finished before the time quoted. My service advisor and the behind the scene technicians were great! Will definitely use for all future services.

Je
Review №73

Bianca was wonderful helping us find the car my husband wanted. Due to shortage we had to wait, but called and let us know when the truck was on its way. Was first to pick from inventory, and got exactly what we wanted! She listened to what we wanted, and made sure we were 100% satisfied! She kept it fast and simple. By far the easiest car buying experience I’ve ever had! 😊

Ti
Review №74

I bought my 2020 Kia Soul last year. The service department is evidently overwhelmed with cars needing serviced. It took me 2 months to get in for an oil change.Got the oil changed today and was in a hurry so didnt check anything out but after I got home noticed oil all over the front of my car and on plastic radiator cover.I called and they said come back in any time and they will clean it.They did a multipoint inspection and top off fluids but they say coolant isnt part of what they top off. Its at the low mark and they could have at least told me about it to see if I wanted them to top it off.As big as they are they need to do better, but maybe thats why they dont do better, theyre too big and dont take pride in their work and are careless of how they perform their job.Had a very bad experience with them back in 2012 but decided to try them again. Nothing has changed, they dont care about doing their job professionally.

Ni
Review №75

Jeff Wyler Kia was top notch, but Bianca was a step above that! She was honest and helpful. I would highly recommend Bianca for all your car shopping needs.

Me
Review №76

Fitzgerald was amazing! I’ve been trying to find a new car for over a month and they’re hard to come by right now. I called and left a message and he got back immediately. The car we wanted wasn’t there but he found us another one that he remembered was in back. He was a pleasure to work with.

Je
Review №77

Bianca Sarabia is an exceptional saleswoman. I had to make a whole account just to leave this lady a review. My girlfriend had been searching for a vehicle for 4 months visited every single dealership in the city car salesmen are real cocky nowadays. She approached us with a big smile and a wave making us feel immediately welcomed. Showed us a few options after asking us questions for what we were looking for until we found the perfect one- after that the pricing and delivery process was far more than the 5 stars I’m giving her. Jeff Wyler has an asset of an employee, see you guys next time we’re in the Market. EVERYONE GO SEE BIANCA!!

gr
Review №78

Great place to buy a car. They were courteous and polite. Would highly recommend.

Ro
Review №79

I thank God for each and every one that I came across to day. They were very helpful and very informative. They knew what I wanted and made it happen. Thank you Jessie and Ciara for your kindness and support you both have given me. And all the other people that helped. God bless you all. Roberta Easterling (better know as Bert)

Sh
Review №80

Bianca Sarabia is one of a kind. Making any purchase now a days seems deceitful- she changed my mind. For the first time in a long time I can say I am impressed by her professionalism and prodigious goal centered personality. One of the main reasons I chose to her to sell me a vehicle. Go see her she knows by far how to steer you in the right direction. If I could give her 1,000 stars I would!!!! Looking forward to making all my vehicle purchases with her.

Cy
Review №81

I will have to say that customer service was stellar here. Bianca and Al worked as a great team. They were very efficient and knowledgeable about the process. I will say that this was the best experience I’ve had in a while. I will recommend Wyler Kia/Nissan in Fairfield for anyone who’s looking to have a great car buying experience. Thank you Bianca and Al!-Cynika

La
Review №82

If I could give no stars I would. My husband had been speaking with Bianca last night and this morning. We drove two hours to purchase a new car. We were 45 minutes away and got the call that they sold the car.Complete unprofessional attitude. The correct way to handle this would have been to call and we would have given a deposit over the phone. Instead, you let us drive two hours and tell us you sold it. Your dealership handled this completely unprofessionally.

Je
Review №83

We had a great experience at Jeff Wyler Kia. Bianca was awesome! She was very knowledgeable about the car, and easily answered all the questions we had. There was no pressure, she gave us time and privacy to discuss the purchase. Bianca did a wonderful job explaining all the features of our new car, and let us know we could contact her if we ran into any problems later. We love our new car, and would definitely recommend Bianca, at Jeff Wyler Kia, to our friends and family. Thanks Bianca for excellent service!

Ab
Review №84

William did an amazing job helping me find the car that fit my needs and budget! Highly recommend him, he made the process so easy and smooth!

ki
Review №85

Bianca and Jonte made this experience of buying a car the best we have ever had! ! We purchased our beautiful 2021 Kia Forte over lunch. Buying was very seamless and we will purchase our next car from them!

Jo
Review №86

Viktoria was so kind and sweet. She made my car buying experience a real pleasure

Sa
Review №87

Keith Lakes was wonderful to work with! There was no nonsense and very professional. I highly recommend working with him in this dealership!

Ad
Review №88

Today I walked into Kia Fairfield and met the funniest, most down to earth guy. His name is Danni Carman. He helped me walk out with a brand new car with a great warranty and it was the car I wanted. Not to mention he helped me re-home my friends puppy. Come see this this guy.

Ca
Review №89

Greetings this information Coming Straight com the Heart My Experiences with Jeff Wyler was Nothing less than Awesome Politeness Courtesy..Good services and Professionalism I DO RECOMMEND THEIR SERVICES...THANK YOU Carl Burden

Se
Review №90

Bianca did a fantastic job! She got down to business, was efficient and made the process smooth and painless. Would recommend her for your salesperson. Thank you!

As
Review №91

Bianca was amazing, from answering my questions to making Sure I was fully satisfied I highly recommend her and only her! You will not regret it

di
Review №92

Great service provided for the maintenance work on my car. Very efficient and professional.

Ch
Review №93

Bianca was my sales rep and she was amazing. I’ve now used her for my past 2 purchases and feel that she is very honest, straight forward, and I didn’t feel like I was being hidden any facts.

Ev
Review №94

I took my 2015 Kia Soul + in for a safety recall for my engine leaking oil which could cause a fire this week and was not impressed by the service at this dealership. After taking my car in, they gave it back the next day stating everything had been fixed and I was good to go. The next morning I noticed when I got to work the car was still leaking oil and smoking from the hood. Whoever did the testing on my engine should have noticed it was leaking from multiple places instead of sending me out in an unsafe vehicle. Then, I was told 3 different stories by Anthony the Service supervisor (whos demeanor is that you are nothing but a bother and he clearly doesnt want to be helping you) and his Manager whos name I didnt catch. The lack of communication between service tech, Anthony, and his manager was astounding. They then quoted me over 400 dollars to repair a seal that I was able to get fixed much less elsewhere. Jeff Wyler Kia clearly only cares about making money and not properly servicing vehicles, or else they would have fixed my car in the first place instead of risking my safety. I will never return to any Jeff Wyler location again.- To the owner response -The part not being covered did not bother me, it was that a full engine oil leak check was to be done and I was sent out with a vehicle still leaking oil with the potential to catch fire, the safety recall was not done correctly and I had to bring the car back.

To
Review №95

Had a great experience buying my car! Danni Carmen was very nice and helpful with my purchase. Thank you. Danni

Wa
Review №96

Got me in and out in good time, did the service I requested, maderecommendations based on KIA suggested intervals, no trying to upset services not required.

Az
Review №97

Had a great experience with Arif Samad and Jacob Hampton (and other staff members) as they worked with my Nissan situation to try and find a good solution. Very accommodating and professional. Thank you gentlemen!

Ja
Review №98

I was so pleased with the service I receive today. I expected to be there longer than I was but to my surprise I was there less than hour, Great Service

Je
Review №99

I met two great guys today Eric and Kyle they were very friendly and great to work with l will definitely do business with them again when it comes around. Thanks guys and keep up the good work.

Ji
Review №100

We had a great experience with Bianca as our sales rep. Very knowledgeable and efficient.Price was fair with no haggling.Had a few bumps in the road but were quickly resolved.Would gladly work with her again.Very personable

Information
100 Photos
100 Comments
4.2 Rating
  • Address:5815 Dixie Hwy, Fairfield, OH 45014, United States
  • Site:https://jeffwylerfairfieldkia.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 513-682-2500
Categories
  • Kia dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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