4-17-2021We brought our Daughter here to buy her first car. We was interested in the Ford focus hatchback titanium they had advertised. We live about an hour and a half away. But we liked what we saw. When we got there Kassem was outstanding to work with. We was ready to take the car that day but he said no way.. he had work to do first. He replaced the struts, break pads, rotors, and calibers all the way around. Then if that wasnt enough he replaced the touchscreen stereo because it was broken. I mean who does that its a used car dealership? Buy AS is!! Nope not here. The car was detailed inside and out. And as if it cant get any better..we ended up financing the vehicle to help our daughter establish credit. He says it comes with a power train warranty!! WHAT and gap insurance!! Okay just wow!! Well after all is said and done with so much patience from Kassem we go to drive away and the window wiper broke. He would not let us leave...off he went, he ran up the road and bought her new wipers.. and one more thing as if I havent said enough already, he filled her tank. Kassem promised me a safe reliable car for our daughter. Id say he did more than just give us outstanding service he eased our minds. We know we made a outstanding purchase. What an experience!! 🕉️

Great service, good prices, excellent financing

My Sienna had a humming noise when turning and when at freeway. Manager Moe and technician Rakaan accurately diagnosed the problem as due to a wheel bearing. After the fix car runs like new. Very pleased.

Very good customer service. Very good prices and outstanding service. I take my car there all the time for service and they treat me fair every time. Fair prices on their cars for sale

Im a very happy customer. I was surprised at the great price Auto Arena had compared to the same year, make and model at other dealerships. I was even more impressed with the condition and very low mileage it looks and drives like new and Auto Arenas customer service is the best experience Ive had. I made the purchase with confidence and trust. I HIGHLY RECOMMEND AUTO ARENA AS YOUR 1ST STOP WHEN YOU ARE IN NEED OF A VEHICLE IT......you wont regret it......THANK YOU AUTO ARENA

Honest and easy. Great experience and great people.

This shop charged me $500 less than another shop was quoting me, and got it ready in less than 24 hours, when the other shop mentioned quoted me 4 days. absolutely couldn’t reccomend enough, they are amazing. everyone was so respectful and helpful and you could tell they are proud of what they do. thank you guys!

Blessed I found them!Theyre both very professional and friendly. They take good care of you and you dont leave broke. I highly recommend them.I have found my new perminant mechanics 😊

Fast services and great staff. Thank you Rob and Mo.

Today, I decided it was time to stop thinking about having my rear brakes and rotors inspected, and make the call. My vehicle has low miles, but I knew replacements were necessary. Had I phoned the dealer, I probably would have had to settle with leaving a message, hoping to receive a response. Maybe I would have managed to get squeezed into the schedule some time this week. The individual I may have dealt with, had someone answered the phone, would have likely been unenthusiastic (to say the least).I did some internet searching and stumbled upon Auto Arena. I called shortly before lunch time, and had a chat about pricing along with scheduling. The individual on the other end, one of the salesmen, was polite and to-the-point. He provided me with a small ranging cost for the service, and let me know that the repair could happen within the same day. I gave a call before heading out the door.Upon arrival, I wasnt quite sure who to speak with. After waiting for him to finish a call, I ended up speaking directly with Mustafa. Together, we went to my car, gathered the VIN and had a quick visual inspection of the issue(s). To cut to the chase, my first experience was great. I had some coffee, read a magazine, had some good conversation and was shown each part being replaced. Because of the signs of corrosion on the rear brake pads, I was advised to consider maintenance on my front brake assembly (disassembly/inspection/greasing/assembly). I gave my approval for the additional service to be performed. From my single experience, pricing seems to be comparable to other places, perhaps even the dealer, but the time spent waiting was much more enjoyable. The workmanship is what I would expect.The only reason I have for giving Auto Arena a 4 star rating versus 5 is that this was my first experience. I have little doubt in my next visit being anything less than that of today in regards to good customer service, accommodation and timely repair. Thank you Mustafa, and the Auto Arena crew!

This dealer was absolutely wonderful. They explained all of the paperwork line by line. Pre-approved me before I came so I didn’t waste my time. And went over every step of the procedure so we didn’t feel rushed. Would absolutely recommend.

Been going to these guys for about 2 years now and everytime,Im ALWAYS impressed by the work and professional experience I have gotten..Pricing is fair and quality of work amazing...

Great place to get repairs for your car...Price is fair and work is very good..

Auto Arena is very much a blessing that I have come to find. I have been living on my own trying to make beater cars work for many years now, but I am now able to ride in a very nice vehicle that fit the type of lifestyle that I am living. It is so rewarding not to have to worry so much about my vehicle like I did before. Moe has been great a facilitating any task that needed to be done, along with exceptional customer service. Josh and Mustafa have gone out of their way to help me and take care of any issue that the car had before and after driving it off the lot. This place is not out to take advantage of people, and I really appreciate that from the bottom of my heart. It’s nice to know that businesses and people still care in the world and will extend their hand to make you feel cared for and valued. I hadn’t originally planned to buy a car the day that I did, but I couldn’t miss the opportunity and service that they were offering. The above and beyond measures really took a lot of stress off of my life... knowing at least vehicle wise, I did not have to feel concerned. I felt safe and satisfied and happy with everything here. Thank you so much.

They do great work and was quick at fixing my car..

Great People I got a good deal

They were awesome and worked with my daughter to help her get a nice car

This place is exceptional! They know the true meaning of customer service and are so helpful! They did a great job putting a new engine in my car! Highly recommended!

They have THE BEST service Really! They will do what they can to get you in a vehicle you love! Their prices are great and they can help you regardless your credit, not only do they have nice reliable cars they are fair and honest and provide a family atmosphere 🥰🥰just love them 💯❗️#greeneyes

OUTSTANDING CUSTOMER SERVICE !!!! i was so proud of the car got, great mileage, great service, anytime i have a problem with my car they would fix it right away with no questions asked, they took very good care of me and i would recommend dealing with these people. mustafa and the crew are the best out there, better than any car dealership on the whole strip. if you need a car, they got you with all your needs and wants. they looked out for me with barely any credit. thank you AUTO ARENA!!!

The people that work there are people friendly. They work with clients and talk them through situations so that they understand. I would definitely take my car back to them when it needs to be serviced.

Best place in town. Osyed and the crew were wry helpful. I would recommend them to everyone. They the best car dealership on the whole Dixie highway. THANK YOU AUTO ARENA

The best car lot very clean love it. I got a car with a very low down payment I would recommend going their.THANK YOU AUTO ARENA

This is the second time Im buying a car in the US. Auto Arena people offered great service, honest advice (I was checking everything online as we discussed matters) and some great financing solutions. Reliable, responsible and professional. Ill be back.

Very great and friendly people ! They were very helpful and helped me with buying my first car. It’s a great community, they have great cars and great prices. Highly recommend.

I have been dealing with Auto arena for a couple of years now excellent customer service always on time always honest and excellent work. Actually before I bought my car I use them to do a diagnostics test and thorough examination on my car and they did awesome job, I highly recommend! Thanks Auto Arena! Brad....

Very good staff very good price on vehicle I highly recommend

Auto Arena is a great place to get a vehicle or get a vehicle serviced. Cant say enough good things about the staff there. They got me in quickly and took care of my Jeep! 5 stars!

Good service they worked there butts off getting me into a car I recommend every one to go try them out I will be going back again for my next car thanks auto arena

Best place ever. I went every where to get a car with no luck. I came to Auto Arena and they put me in 2017 model with only 289 monthly payment. I recommend them to every one. Friendly service, i love my car. I will not buy a car from no where from now on. Go Auto Arena

Excellent service and very friendly customer service .They really helped me to make it possible to buy the car I really wanted they worked with me on the down payment and a Awesome payment plan to make it possible to get they car I wanted and could afford and a made sure to put me in a nice dependable car and it was in Excellent condition and a car that will last for years to come as long as I takecare of regular mantiance of the car and even helped me to get a great insurance plan to fit my budget .The Owner was the most honest and straight forward Business Man I have ever Meet and out of all others in the past never went out of there way to help me get the car I so really wanted but the Owner here is very Legitimate and will work with you to get a great car and a great Price for all there Vehicles and you will get a great dependable car at a great price .You will not find a better Car lot to buy from .Auto Arena Car Lot is the Only Place I would ever buy a Car from ever again .If you want a Dependable car at a great price with great loyal and Honest Customer Service this is your Place to come for aGreat price and a great car .Thank you So Much Everyone at Auto Arena for all your Great Service and help! You made my Dream a Reality .Thank You, Patty Swing

This place is a definite example of family! Every person that we came across in this building treated us as their own family. We laughed and joked while still getting what we needed accomplished! The owner is amazing he worked directly with us and was very helpful! He actually was able to help us get a car that was not a lemon and super reliable! When everyone told us NO or wanted a ridiculous down payment he was there actually caring of we could afford the payments and made us happy! I cant say enough how happy we are! We will most definitely recommend them to anyone looking for a car! We will most definitely be back!

Car rental price is good compared to others. Staff is very polite.

We bought a car today they got us a nice car... The guy went over and beyond for us and helped us good insurance and all I really recommend people to buy cars from here

Great service best in town they followed all of my guidelines and the COVID-19 guidelines They are the best thank you Osyed for all your helping us to find our dream car. THANK YOU AUTO ARENA AND THE CREW

Great place great customer service treated me very nice an was very respectful nice clean atmosphere followed all safety guidelines ((cov-19)) I’m only bringing my car here for services

Great Dealership!They are definitely better than the most of the dealerships on that street. I bought my Nissan Altima from them, got a good price and they are nice people. Would recommend it to anyone looking to buy a car.

Great customer service and very professional I would recommend you to come to auto arena the best car lot and service shop in fairfield and cincinnati love you AutoArena.

Great customer service and followed all of my guidelines of COVID 19

Amirr and the office staff are great. They also have reasonable cars that are great quality. The service department is very professional. They make you feel like family. I would recommend to anyone!!!

These guys are great!! I traded in my SUV for another another one and the service was fast and easy. I was given a fair deal on my trade in. The owner is very friendly and treats you like family. I will look here again first, before I go anywhere else. Very honest people here.

Purchased my first car there and couldnt be happier with it. Price was very fair, it runs great and every time I come in for service they do excellent job. Staff is helpful and friendly, service is great and the owner has proven to be a fair and honest man. They really care about doing a good job there.

Stop here before you look anywhere else. Plenty of inventory with a variety of vehicles and a wide range of price points from 2,000 to 20,000. We were greeted numerous times by several different people who were friendly and helpful and there was always someone available to help us. This is the best buy here pay here around. Other lots wanted over 1000 for a down payment. These guys offer warranties and they are a full service auto repair shop as well. Some of the nicest people Ive met.

The salesman was very pleasant. Him and the owner went out of their way to get my fiance and I a car. They stayed after hours for us and made sure we were comfortable with our purchase before we drove off. Thank you for your hard work and commitment to us. We have a big family that we will be recommending. I hope this is the beginning of a great and long business partnership! Thanks again Moustafa and crew!

I purchased a very nice car today and Mustafa was very patient and took time to explain everything to me and worked very hard to help my purchase happen. I am satisfied and I would recommend Auto Arena to everyone. Thanks Mustafa.

I give auto arena a 5 star, great business I was very satisfied with the two cars that I brought & helped with financing on both of them as well!

I love this place. Everyone was friendly and I was greeted soon as I walked in. The car I got runs great with low miles, and any concerns I had were addressed by the owner himself. I would definitely recommend.

Great experience. Very knowledgeable

Great cars great deals

Everyone at auto arena has been absolutely amazing to me everyone is very friendly and helpful they go above and beyond to make you feel important I would highly recommend them to anyone if your looking for a car auto arena is the place

Very good 👍👍

Auto Arena Was Great !!!! They was very helpful and looked out for me. I got a nice van for a great price. I can say that I am beyond satisfied with the customer service and all their services they provide. When I get my next car I will definitely be back . Thank you Mustafa !! Auto Arena is the best

The owner is a great guy definitely recommend, great prices

Very good people, great cars, and out to get you the best deal he can great guys and great inventory 💪🏽

Fraud, only care about money not helping your problem, they have had my car for 3 weeks and still not fixed the problem.

Very nice place and employees highly recomend

I recently visited auto arena to look at one of their SUVs that was very reasonably priced. I had come in for a test drive and when I tried to start the car nothing happened. Turns out the battery was dead which they said they had just replaced (the battery was dated 7/13, this was today). After charging the battery and filling it up with gas, I was finally allowed to take it on a drive and as soon as i pulled out of the lot the car lost all power including steering and I was essentially just coasting down rte 4 until it came to a stop. I then walked back to the dealer and gave them the keys and they said theyd put another battery in it so I could drive it. While I appreciate the offer, the car that they had put me in was unsafe and because of this they had put me in a very dangerous situation. I do not recommend this place, theres plenty of other car dealerships in Fairfield.

This place will get you a car!!! No hassles! Great reliable cars! Great varieties! Great customer service!!! Come check him out!!!! You will not be disappointed 😃😃😃

They are all very friendly and nice people to talk with and they will work with you to get you in a vehicle and will work with you on a down payment and a monthly payment you can afford and they dont over charge for the price of the vehicle they are selling to you. I recommend going there and get you a vehicle and they have noce vehicle there too and they also have there car shop there to work on the vehicle you get and if anything is wrong with them they will fix them for you and they are wonderful people to work with and they are caring and understanding glad i found a care lot that takes pride in ther customers and that understands what you need and they understood my stuation and another car lot was over charging me for the vehicle i had and they told me that i shouldnt pay that much for it so i am happy with there services and there peopleI recommend you go check them out

I needed 4 new tires and they had them installed in fantastic time! A really good repair shop as well, the people there are friendly and knowledgeable, I highly recommend them.

Friendly staff and are willing to work with you! You wont regret your decision

These guys are easy to work with and honest. They are great mechanics!

These people at Auto Arena truly do treat you like family! I was referred to go there to meet with Mustafa and Mo & they would help me to find the right, late model car. It was very, very comfortable dealing with these guys! I will definitely return, as well as send anyone looking for a car or service, to see Mustafa and Mo! Thanks Guys!

I come here often for everything from a oil change to a car repair and I always find myself getting excellent service at a fair price and fast pace

Good honest people!

Very good people and have good prices

Auto arena is great! I love my SUV

Great customer service great price Highly recommend

The best place to get your dream car, don’t waste your time by going somewhere else, people there are so helpful and mostaffa is very understandable and know what he is doing i was willing to get a specific model with low milage and he promised me that he will get it to me within 1 week and i got surprised when i receive a phone call to come and see my new car with low milage and with very reasonable price below the market price he also have a good variety of cars and buy new cars in regular basis, the good thing that he made a full service to my new car and detailing and i get it like brand new, i will definitely come back for all services and whenever i need to get a new one, thank you guys you’re the best.

Very professional and the put me in a nice car! He made everything very simple and understanding for me

Great and fast service. Got an oil change on my 2019 Infinti QX80. Great job guys! They do it all. Car sales mechanic insurance and body work. All under one roof

The guys are friendly 👍

100% satisfied they are like miracle workers there 😇💯 me and the sloth (my car ) are very happy and blessed to have these men fix her up so good !! Big shouts to Aj and his crew for making incredible things happen !!

Bought two great cars!!!

Very good customer service very friendly made sure I had a nice working car no problems was very satisfied

Waited inside about 5 minutes and no one bothered to help or even greet me

This place is amazing with tremendous services:TiresBreaksTunesEven alignmentsDefinitely recommend

This Year I Bought A 2011 Hyundai Elantra and Ive been completely satisfied with Auto Arena cooperation Ive had a car note and Im about done they are very supportive and helpful and patient with me I would recommend anybody to shop with Auto Arena Mustafa is a great guy and so are all the other employees that are employed there if you are looking to buy an reliable car at a negotiable price or car note weekly or bi-weekly or monthly I would recommend you to shop at Auto Arena car lot

Good honest service, prices are great, appointments preferred walk-ins are welcome.

The staff was Awesome really and friendly, very affordable and they offer alot of other services, CHECK THEM OUT ‼️

Very good guys!

Got a great vehicle at a reasonable and fair price. I was treated like family at Auto Arena

Friendly affordable and quick service

Honest and very good service

Great service and very professional

They get the Job done get you in and out

Actually worked there for 1 week and got paid and honest wage but was also one of the most uncomfortable weeks of my life being that I didnt speak a word of English during the whole week

Talk to Mel, him and his staff go out of their way! Tell them Roach sent you

Good customer service. Professional work.

Highly recommend

Friendly guys.

Exlant customer service

Really good Service

Great mechanical technicians

Good customer service

Outstanding service

Great service!

Good

The best place to fix your car breakdowns. They also have cars for rent monthly. They have an excellent staff of technicians and administrators such as Mr. Mustafa and Mr. Mustafa Mohammed for personal experience more than 5 years.The best place to fix your car breakdowns. They also have cars for rent monthly. They have an excellent staff of technicians and administrators such as Mr. Mustafa and Mr. Mohammed for personal experience more than 5 years.

Very excellent, and I thank the management for their good treatment