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G & C Auto Body, Inc.
2011 N Texas St, Fairfield, CA 94533, United States
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G & C Auto Body, Inc.
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Sy
Review №1

My AAA insurance recommended this place to get my repairs done on my 2016 Dodge Charger after I was side swiped on the freeway. I needed rear my suspension repaired plus damage to my rear quarter panel. They did a excellent job! The whole process from start to finish was as smooth as can be. They kept very consistent contact with me throughout. Im sure if I end up needing repairs again I will definitely be back!

Za
Review №2

Fantastic business and efficiently fast completion. My luck that I’ve had two accidents that weren’t my fault. But these guys do a good job fixing my car and it’s out a day earlier than expected. I highly recommend them and ask for Rob Silva. Fantastic customer service.

na
Review №3

Had a adjust on my hood. Received a estimate and a quote. Appt a few days later. On time, efficient, professional and polite. Other customers that came into the shop spoke very highly of the service there and the people. Great place, greater service.

Ja
Review №4

Took my 2012 Camry in for repairs because it was vandalized. Robert was very helpful, very detailed in his explanation of what would be done and how the insurance company would pay for it. I delivered the car on Monday and he kept me updated regarding the progress and by Wednesday he was indicating that it would be ready late that afternoon. It was indeed ready late that afternoon so I picked it up the next day. They did an excellent job on repairing the damage done and the additional work that I had requested for my out-of-pocket expense. ROBERT is a great asset for g & c and it was One of the best experiences I’ve had with car repairs.

Su
Review №5

Very professional. Auto body repair was excellent.

Sh
Review №6

The staff is patient, friendly and very professional. My car was done quickly and they did an awesome job!

Pa
Review №7

A minor fender-bender is better than a major accident any day of the week, yet the logistics of what happens after can either make the experience a nightmare or keep you counting your blessings. Happy to report my case is the latter.G&C Auto Body repaired the back bumper of my car and I couldn’t be happier with the result. From the agent who booked my initial appointment, to Debra (so courteous and knowledgeable) who estimated and managed the job, beginning-to-end, I appreciate you keeping me updated every step of the way. Thank you for a professional, high quality customer experience, and swift completion of the repair work!

br
Review №8

Outstanding automotive service from the start to finish! Robert Silva and the rest of G&C auto body employees demonstrated excellent customer service that other companies should emulate!

Ig
Review №9

Robert was great keeping me in the loop with the status of my car after dealing with some back ordered parts. He was able to provide me a rental and did a great job communicating with me throughout the whole process.

Fr
Review №10

I brought my automobile to G & C Autobodyto repair damage to my right bumper.I meet with Robert Silva, he was cheerful, friendlyPolite and very professional. Robert was very knowledgeable and described every detail of the process for the repair. He followed up dailywith updated reports on progress made.My auto repair was completed on time.I was amazed with the finished outcome ofmy car. Outstanding work, job well done.They also washed and wax my car. 😄

Da
Review №11

Harris was amazing and so helpful. Guys did great work on my car door. Looks just like new! I was very happy with the results.

Ty
Review №12

G & C Auto provided great service repairing my car. The representative Diamond was great she me kept informed every step of the way during the repair. Thank you! All together, I am very impressed with all the work and workshop for the professionalism the was given to me as a customer.

sh
Review №13

Had work done on my vehicle that toke a whole month to do and the problem still not done waiting to hear from them to finish up the work that should have done. Dont let your insurance tell you where to take your car. Find someone who will do the job better then that shop in Fairfield. When they had for a month did not get any up dates on the vehicle. Not nice service.

PE
Review №14

We used G & C for repairs to our MDX and were very pleased indeed with the service received especially from the polite, knowledgeable and efficient Robert Silva. He was over and above!

Co
Review №15

When I first arrived I met Johnny outside and he went over what needed to be repaired on my car after my accident. He explained everything in great detail!! Brian and Anthony worked on the body of my brand new Ford Escape. Also, Carl was able to take care of my special request of making it a limited black out edition! Johnny kept me updated the whole time, calling me to let me know exactly what was going on and to see if I had any questions. When my car was completed I met with Johnny and Gene and they went over the repairs, covered their amazing warranty, and thanked me for my business! I am super satisfied with the professional and good quality service I received and will be coming back for any future services to my car.

El
Review №16

They did a good job i have to take pictures when all the stuff is done still wotking on.

Ja
Review №17

The customer service is severely lacking with the front desk person and the person providing the estimate. I took 2 vehicles here years ago, maybe 7-10 years ago and had a wonderful experience. Therefore, when my insurance company gave me a list of auto body shops, as soon as I heard the name G & C, I immediately chose them. However,, I dont know if the management has changed or what but in my experience with auto body shops, I should not have to call the shop in order to find out the estimate on my vehicle or when they will be looking at it. It was an unprofessional experience and I hope this review will motivate them to improve.

He
Review №18

G&C Auto Body did an absolute awesome job on my Toyota. It looked better then when it came from the showroom. Robert was the one who helped me out on how my Zipster was doing and kept me in the loop. GREAT JOB. THANKS GUYS👍👍👍

Ga
Review №19

This is my second time having repairs done by G&C Auto Body. Brenda assisted me during this repair process. I found Brenda very professional, personable and extremely knowledgeable.It was a pleasure doing business with this establishment because it was totally stress-free.I give them five stars and highly recommend them.

Ka
Review №20

Amazing work from a great team of people! Literally my second time using them for a different car and they delivered everything on time perfectly! Very happy with the results every time definitely will be telling other friends about this location! Very professional and courteous.

ja
Review №21

This is the third time I used G n C they do great work in a timely manner and I recommend them to everyone

Sh
Review №22

Based on my previous good experience with G&C I brought my Mercedes for Bumper & Fender repair. They did an excellent work again this time, I was provided with timely updates and delivery was on time and as promised.

Ma
Review №23

MORE UPDATES- This shop has made it clear that they will try to counter attack all my media outlets to cover up their mistakes. Prepare to see additional FAKE positive reviews on Yelp, Google, Facebook, etc etc etc etc. For some reason they also believe that the moment a customer is reasonably mad after two weeks of them having their vehicle as well as multiple trips to their location for incomplete work it some how lets them off the hook. No matter how angry a customer is at their lack of quality work it does not justify the crappy work that was done PRIOR to them getting upset. If someone punches you in the face and you yell and scream at them for hitting you, is the person who punched you now not wrong for assaulting you because you got upset at their action of assault?!?!?!? This shop has it TWISTED! They are not magically off the hook for a customer getting loud and a customer getting loud didnt magically make someone go back in time to do the screw ups that led the customer to being mad in the first place!!!!!!UPDATE UPDATE UPDATE! Since the below review I have since returned and the staff was absolutely HORRIBLE! Not only did they try to BS a BSer and try to convince me to accept their crappy work they also jerked me around for over an hour! After I pointed out that the truck STILL WASNT FIXED CORRECTLY, the staff member named Prit AGREED with me, took possession of the vehicle again and promised me a car rental so I can make my babys first ultra sound where I would hear the heart beat for the first time. Had my vehicle been ready I would have made my appointment, had they gotten me a rental like they promised I would have made my appointment! HOWEVER, they left me sitting there for an hour and then tried jerking me around. They then told me they would not provide me a rental, after an hour! Plus the truck wasnt out and done so I was stuck! I have multiple emails, texts, pictures, videos and more documenting many things such as their threats to leave my truck parked outside un-supervised all night in a bad area, etc and MORE!******Below is just my FIRST experience not including the above AND more!*****************It is my goal to recapitalize my visit to the G&C shop so there is no confusion. I am extremely frustrated that I missed hours of work, dragged family members away from plans as well as rearranged family plans/child care around picking up a vehicle G&C claimed was ready. This situation has cost money, time, special asks with work and favors from family.It is extremely concerning that my vehicle could so obviously be NOT ready and horribly done but yet G&C attempted to deliver it to me this way claiming it was complete! There is clearly still damage on the rear passenger side where a larger dent use to be. It did not take a magnified glass or special angles to see it! It is so blatantly obvious that if I were to walk out of a store and notice the existing dent that I would actually FILE A CLAIM for the dent that is still existing after G&C completed their work!In addition, the top of the drivers side truck bed which was damaged is still obviously bent down. It is contorted enough to result in the plastic liner not sitting true against the truck. In no way does this truck bed look like it came off a showroom floor, which is how it looked prior to the vandalism. The G&C shop has done a piss poor job so far and I am extremely concerned with how this will be handled moving forward.

Jo
Review №24

Robert was in constant contact with me throughout the process. All of my questions were met with an almost immediate e-mail response. The care, concern and service provided by G & C Autobody was amazing!

Mi
Review №25

Looks as good as it did when it was new 4 months ago!

Da
Review №26

They were very quick in getting me for a repair quote with my insurance. Repairs were completed in a timely manner.

Ta
Review №27

Excellent service they repaired my truck and it looks just as good as the day I bought it. they kept in contact with me daily with updates on the process and even fully detailed it before I picked it up

Ma
Review №28

So very helpful. Excellent service from Rob & Nikki, phone and in person. Clean lobby area. Post-Covid Im sure the seating will be comfortable.

Ga
Review №29

These guys are awesome. They do a great job and are very easy to work with.

Ja
Review №30

Insurance sent me there for rear bumper repair. They gave the car back with the rear bumper obviously messed up. Took 4 weeks and multiple phone calls and a bunch of someone will call you back to get the bumper replaced. Finally took it back and was told it would be done in 1 day so i coordinated with work and my wifes schedule just to be told it wasnt ready until about 1 hour before they closed. They didnt offer to give me a loaner car or rental until i started to get an attitude with him. Just got it back recently and it looks good the second time around.

je
Review №31

Staff was beyond helpful and super friendly.

Jo
Review №32

Todd was very communicative, professional and thoughtful throughout the whole process of getting my car repaired. The staff overall were very helpful, polite and helped me get the job done in a timely manner. The work done brought my car back to the way it was and better before the accident. Definitely recommend. I bring all my cars to them.

Al
Review №33

Easy to work withYes vary

Ap
Review №34

They welcome you with open arms Mr Silva explained in away I could understand and answered all my questions clearly. There awsome.👌

He
Review №35

Excellent work by G&C staff!

An
Review №36

Very friendly & professional front desk management. Auto body repair person Took care of paperwork & provided a rental in a snap of a finger. rear bumper damages were nicely repaired, looking brand new. I’m a very satisfied customer. C & G Auto Body is a Great referral from Geico.

te
Review №37

Always a great experience at G & C. Quick service and professional, informative and workers.

Ke
Review №38

Very helpful, fast friendly and efficient. Straightforward with information.

Ja
Review №39

Did a great job on fixing my car but my car was extremely dusty when I got it back. Pretty upset that they didnt clean off the excess of dust that was left behind from the work that was done.*** update***The manager contacted me, apologized, and offered to detail my car inside and out. Thanks for the prompt response and customer service

Er
Review №40

Derek Pierce took amazing care of me. Dropped the car off on a Friday got it back the next Friday. Set clear expectations and even stayed until 6:45pm (they close at 6) on a Friday so I could pickup my car.Happy customer, give this guy a raise!

No
Review №41

Excellent customer service. Robert was Very attentive to all aspects of repairing my vehicle. I was impressed with the work performed. Would highly recommend G&C

As
Review №42

Brynda was thorough, professional and got my vehicle back to me quickly. She even took the initiative to clean my headlight cover so that it would match the replacement. Great service!

Bi
Review №43

Fast, Friendly, and Personal service. I was recommended as an Insurance claim for a rear bumper replacement. I will Definitely recommend this body shop.

ma
Review №44

I was in a minor fender bender and the insurance company recommended that I go to G&C Auto Body in Larkfield for an estimate. I was originally going to go to another body shop for the repair, but these people were so welcoming and friendly I decided to stick with them. Wow, good call! Fast, efficient, conveniently located, loaner car, no problems dealing with the insurance, did the work on my busy schedule and with an absolutely beautiful repair. Thanks to Jamie and Luis for making my car accident into an amazing experience. I will definitely be back and I highly recommend this shop.

ep
Review №45

I was updated on the status of my car in a timely manner. Car was finished ahead of schedule and their workmanship was PERFECT. Derrick was very professional and friendly.

Ma
Review №46

Fast, thorough and excellent service

So
Review №47

Excellent

Ja
Review №48

If you need work done, please go see the wonderful team at G&C Auto Body!I hope I never have to go to another Body Shop again in my life. But if I do, Im going straight to G&C Auto Body. These guys were super professional, from my initial phone call and greeting at the front with Laura G to the porter who was attentive to making sure my car was ready for me when I got there, thanks Devante B. My car looked brand new when I arrived thanks to the awesome work of the Tech, Brendan W, who worked on the vehicle and the entire process was a breeze thanks to the easy going writer, Chad F, who made sure I got OEM parts on my car and got it back within 24 hours - something I was not planning to have happen.During these times of quarantine due to Covid-19 the people that are still at work keeping America and Americans going are a true gem. Im sure its not easy to get up every day to go out and work with the threat of an virus that we know nothing about. A virus that has led to the death of tens of thousands (by this post). G&C and the team mentioned above made my experience seem like it was a regular day and for that I am grateful. You guys have my patronage, always.

Mi
Review №49

Our repair consultant, Derek, called us to come and pick up our repaired vehicle late one evening. We had to come from Sacramento to the shop in Fairfield. When we arrived he told us the insurance company hadnt paid the second installment for the repairs. He. was unable to solve the problem and furthermore was not too interested in getting the issue resolved. His resolution was for us to go home and wait for the insurance company to pay. We called our insurance company on our own to see what the problem was. They assured us the payment was made. Derek got on our phone and some time later came out and sheepishly admitted the problem was solved. It took well over an hour just to pick up the car. I wish I could give them 0 stars. I will never fo back.

re
Review №50

Highly recommended! They took care of all the issues and my car looks flawless after their work was done!

Je
Review №51

Always super helpful and they have never billed me for any secondary issues found during scheduled repairs without notifying me first.

Ke
Review №52

G&C AUTOBODY Friendly, Informative and Professional.. most importantly made me feel like it was not all about the money. Would recommend to anyone with even a minor scratch. Honestly Just all around a great experience.THANK YOU GUYS TRULY..

Ho
Review №53

Great experience the staff treated us like family and since our car was being repaired due to a severe car accident that significantly injured my wife and my mother-in-law that extra kindness is unforgettable! The work on the vehicle exceeded my expectations. G&C made a difficult time for my family and I so much less stressful and for that I will be always thankful.

Ki
Review №54

Kimberly and Derik made the whole process smooth and efficient. Great customer service and work on my vehicle!

Jo
Review №55

Rapid

Je
Review №56

I would highly recommend G & C autobody to do work on my vehicle,they do excellent work and in a timely fashion. Robert Silva was very professional and always keeping me abreast of what was going on with my vehicle.

Ar
Review №57

They did a great job on my bumper repair and were fast getting my car back to me!

We
Review №58

They did a very good job replacing my bumper. Very friendly nice people that make you feel very welcome during what is usually a difficult situation. The only reason its not 5 stars is they hung my bumper incorrectly and left a gap. I had to discover this after taking my car home (I took delivery in the evening and did not initially notice it). Obviously it was an inconvenience for me, but they fixed it very quickly and now it looks great!

Br
Review №59

Excellent customer service and communicated with me throughouth the repair process. I will definitely get any future work done here. Very satisfied👌🏼

Ja
Review №60

Awesomeness in a nutshell. Car was fixed early, they washedit, took care of my rental. Most importantly looked better than when I first got my car. Both agents were professional, the receptionist was warm and inviting and a great sense of humor.

Se
Review №61

Repaired my bumper and light, repairs looked great, couldnt even tell anything had ever even happened. Repairs were fast too.

Mi
Review №62

G&C Auto Body was on the list that my car insurance gave me after a man had hit my bumper squashing the bumper corner.It was the 2nd place I went to to see if they would accept my insurances estimate. The staff at the G&C Auto Body in Fairfield were great! They greeted me and were friendly and cheerful. Brynda took care of everything even reserving the car for me and kept me up-to-date on any changes. The end estimate was even higher but insurance covered it less the deductible. I am happy with their professionalism and friendliness.

Dw
Review №63

Great customer service.They did an excellent job with my truck. It was ready exactly when they said it would be. They provided a rental car on the spot, Everything exceeded my expectations

Do
Review №64

Professional, good communication.

Aa
Review №65

Burned a hole in my backseat (not sure how that was even possible) and rear bumper is falling off... and that wasnt even related to the area of damage they fixed! Worst experience ever at an autobody shop. Not trusting GEICO either--an endorsed location.

CM
Review №66

Outstanding customer service during a insurance claim

ic
Review №67

Nice friendly service, took good care of my vehicle

Gu
Review №68

First time bringing my car to this place. Service was great. No complaints at all.

Ro
Review №69

Quality customer service & expert craftsmanship on the repairs; I couldnt be more pleased with both. The crumple, scratches & dent in my sports cars door was completed in 2.5 days. (:

Pa
Review №70

They did an excellent job in replacing my bumper. They did it in a fast and timely manner and the price was very reasonable. I would highly recommend them to anyone.

Be
Review №71

Great Service

K
Review №72

They were very professional and fixed my car and it looks brand new now! Thanks for the great work and being so efficient!

Bi
Review №73

They were great

Re
Review №74

Im a very happy customer. My BMW was hit by a Geico insured person. This was my 1st time having to experience a Geico insurance claim. I must say my experience with Geico was a 10+. My experience with G& C Auto Body was above and beyond my expectations. (10++) From me setting an appointment, to meeting Harris one of the employees at G&C auto body to look at the damage to my car. My repairs were excellent, the communication about the time frame of my repairs were a 10+. I would highly recommend G & C auto body for any repairs for insurance or just to get needed body work for your vehicle.

Ka
Review №75

Excellent job on my car!

S
Review №76

Professional staff, excellent repairs! My vehicle looks amazing!!

Ja
Review №77

Great service. Haris is the best.

Da
Review №78

I give them a no star at all and the GM that call me wanting to offer me things . Your just as worst I would never go back American Auto Body Shop is the best they make you fill welcome and have you smiling on your way out I dont wanna give the one star for GC but its the only way the app moves forward

mi
Review №79

Professional courteous staff. Outstanding work!

Co
Review №80

The staff was helpful and friendly, my car looks great.

da
Review №81

All around great experience, thank you G&C

Ch
Review №82

First time in the place

Ro
Review №83

Awesome staff, great job.

Ri
Review №84

There professional special Chad .

AA
Review №85

Great sevice

Ca
Review №86

Excellent service!!!! Very professional

Ga
Review №87

Took my 2015 Ford Edge in for a repair..Not happy with the results..Later took it to Ford...They pointed out what G & C did wrong...I did NOT take it back...I wanted it done ONCE and RIGHT!!!!

An
Review №88

Had bad experience went in there to get my bumper fixed came back trying to get the other side of the bumper fix how dose it work when you go in to get a bumper fixed you should get a bumper fixed and not half of a bumper went in 5 different times and I filed a complaint against them simple pumper fix dont recommend this by me

RJ
Review №89

Clean, professional, eye for detail.

Ki
Review №90

Excellent work

Mu
Review №91

If you need your car fixed this is the place to go and ask Rob he knows what he is doing!

Information
19 Photos
91 Comments
4.6 Rating
  • Address:2011 N Texas St, Fairfield, CA 94533, United States
  • Site:http://gandcautobody.com/locations/fairfield
  • Phone:+1 707-425-1600
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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