I had a space reserved here for storage, and when I arrived I was told nothing was held for me. I went to check out a 10x10 space, only to discover that it was slightly smaller than 8x8. Dont waste your time.

They went above and beyond to fix a problem, first I reserved a 20ft moving van to be picked up at 7 am went to location provided by receptionist. whom was located in anchorage we are in north pole. To find that the whole place was locked up and did not open till 10am. Called receptionist in anchorage who got on the problem right away. She arranged for a 26ft moving van to be picked up with while minuseing the milage to drive from city Fairbanks to city north pole plus a discount from 39.99 to 25$ for three day instead of the 2 days it was to be reserved for. Over all a very hearty good job to the only 1 receptionist in anchorage for recognizing the hurdles we needed to surmount and rising to those hurdles with grace and professionalism.👍👍

We rented a 26 ft UHaul and tow trailer to move from the northeastern corner of Maine to Fairbanks, Alaska. From the moment we picked it up until we dropped it off in Fairbanks we had no issues. Everyone was super helpful!We dropped the tow trailer off the day before we emptied our UHaul into storage. The Fairbanks UHaul placed helped us unhitch, and allowed us to bring the truck back the next day. Excellent service all around!

Very helpful staff, in and out speedy service...

These employees make the college rd location excellent.

Helpful and friendly staff. They had my truck running when I got there and swept it out before I left.

They helped me to get my uhal u box rental that I had shipped from Vancouver Wa to Fairbanks Ak set up on their trailer. But they charged me an extra month for the u box, I agreed to pay with the understanding that I would get a refund for the remaining 25 days of the one month rental....the online uhaul will not give me a refund for the 25 days left that I turned In the ubox on the trailer!😤 I am only giving them a 3 ⭐ because my stuff arrived in perfect shape and nothing broken. That is thanks to my sister packing it very well. Uhaul on Airport way should be giving me a refund for 25 days!😤

Prices and services are great. Nice having a second store for trailer rental. Moving my work tool box has been easy with the low ramp trailer.

I have had no problems at all at this location, compared to other locations. Super helpful, quick, and always open on time. Highly recommend this location.

Lots of vehicles to choose.

The people that work there are the best. They continually give great service.

Only return location for my review.Two folks working at the time. Very polite. Reasonably knowledgeable.Plenty of supplies in stock.Clean restrooms.

The staff is very limited having only one or two people on duty at a time, so wait times can get long, but they are friendly and helpful. The interior of the store also feels very cramped, but it looks like the layout is temporary, so overall 4 stars

Would give 0 stars if I could. Shannon is the rudest customer service rep Ive ever had the convience of dealing with.

They don’t deserve any stars, Stephen at the front counter has no customer service at all and is very rude.

Check out their towing section. Great prices for a lot of really useful stuff

Took them almost an hour just to give me the keys to one of their vans

Best staff in town