With the 15 foot truck for local use. They put a dolly and moving blankets in the back in the way. I asked for them to be removed and the only way was if I paid to have them taken out. As I was moving an entire home I needed every bit of space. When I reserved truck on the app I specifically stated I did not need these items. But U-Haul counts on your breaking the seal because you need the space so they get 20 more bucks. That is ridiculous to me.

Return a 5x8 she tell us to go around back and unload ourselves and never checked on us left us lock in for 20 minutes in the heat and didn’t pick up the phone. I had to keep pushing on the gate to get anyones attention. They she was very disrespectful said she had other customers I was the Second customer who already waited 20 minutes for her help. Paid 600 for six days we brought the trailer back within three.

Always have a great experience there!! 😊😊

Pleasantly Surprized at the prices!

Second time placing an in-store pick up online. Second bad experience. People who work here do not know how to operate the store. Horrible service

The Manager “Tiffany” was a BIG help in my situation. I was late several times returning the trailer, she was able to give me an extension on my rental. Im a very satisfied customer, and If your having any problems I recommend you to talk to the store manager “Tiffany”

This place is ridiculous! I called for a pickup last week, 7 days ago, and they had none. I reserved one for this week, Saturday, today 10:30am The lady calls me at 10:15am and tells me Im running late. I apologized and told her I must have misunderstood the time, and I will be right there. I get here for my pickup truck and they have me down for a cargo van and no pickups available until this evening. I am so upset this is now the second week that I cant get this work complete. They offered I go down the road further from my house to get a truck, but I would be footing the mileage and gas costs. No thank you. Not helpful. Unorganized.

Really enjoyed my experience Jason White was very helpful and courteous

I will never use this place again! The truck I rented barely got 10 miles to the gallon and it was their smallest truck, so much for uhaul advertising for efficient vehicles. The check engine light should have told me something was wrong and when I spoke to the guy about it he said there was nothing wrong with the gas mileage. Never again!

Friendly, professional owners! Renting a truck was so easy, and returning the truck was even easier! Also, I think its cool they have a box bin in the store that people can donate their used moving boxes for other people to take.

Late Sunday afternoon we needed a truck to pick up a piece of furniture wed just bought, and they went out of their way to find us the smallest truck that would do the job. They are always very helpful here.

I wouldn’t waste my money on this place ever again. When I moved my things out of the storage unit everything was completely infested with giant roaches and not the mention someone had broken into my unit and had stolen my washer and dryer. They don’t care about their customers at all or their things. 100% wouldn’t recommend. 😡

Quick and easy. Staff could use a little more training on dealing with customers to create a positive experience.

My first impression was good; a ittle pricie but good. I needed a unit. Later my experience with another employee was terrible to the point I was looking for another storage facility. This guy acted as though he was the president. To me he acted as he own the company. He had professionalism at all. I dont think he can pronounce it. His manners went out the door. The next issue is: my unit is small. I think it is 10 by 8. It is small. Remember I said the unit is pricie. I WAS paying $136. Now Im paying $142.

They came to my rescue in a pinch. They were able to provide me a unit fast and helped me with the check-in process.

Extremely poor customer service and too many add-on fees to the price of storage units. Ended up going elsewhere.

Had two storage units here for a long time. Had no problems at all.

Oh my gosh... i will NEVER rent a truck from this place again! David was just downright nasty towards me and my girlfriend, we did not appreciate the attitude he displayed towards us at all! i dont know if it was because we were both hearing impaired or that he was just having a bad day, but no customer deserves this type of treatment, period! Next time, well just go elsewhere.

The owner is an a$$

Rented a pick up truck just to condense 3 units to 1 inside the facility...went to the dump once use 13 miles and gas needle barely moved and i got charged $5 for gas...unbelievable...

Easy rental and good cheap prices

Clean trucks, knowledgeable staff.

Everything went well with the staff, they went above and beyond in the care of their trailers as well.

Not much to say other then easy in and out.

Customer service is awful!

The most unhelpful

Loved it

A+