Stellar customer service. Super fast!

Speedy and friendly service and very economical.

I ship through this place all the time. They are upfront with their pricing. They social distance appropriately, I get done with what I am doing ASAP. It seems to be a requirement that you have to be a hot chick to work the counter here.

Great experience! Kind, professional, knowledgeable. Both of the young ladies couldnt have been more helpful. Would highly recommend doing business there.

Wanted $13 to scan and email 4 pages. Office depot charged me $1. Dont waste your time here

I am sorry, but one of your employees needs to be taught customer service skills. This is not the first negative interaction with same employees. I am finally adding this after being a customer at this store for nearly 5 years. No longer a customer. No longer driving to your location, from Leesburg to be a loyal customer.

Nice people all around. Always helpful. This store offers many services that I have been using for many years (+10yrs) including mailing packages and getting documents notarized. The prices are fair and reflective of the services you chose. Very professional and efficient.

This UPS Store has amazing customer service, as soon as I walked in the ladies greeted me. I went to drop off a return shipment and I honestly had no clue what I was doing. But the woman there made this the quickest and easiest experience of my life! She didnt try to up-sell me on anything and I was in and out in less than five minutes, much better than the USPS. A quality place that Ill be sure to keep using! I dont know about the other reviews but Ive been there a few times now and Im still impressed with the warm welcoming and efficient service from the ladies. I would give 5 stars if the managers attitude matched his employees.

Gabby was amazing packed my guitar to ship and was very pleasant and seemed happy to help me. Great experience

The girls are very caring and go out of their way to help me out each and every time two thumbs up😁

The Team at this location went over and beyond today to ship a package for us. They provided Top notch service. We have never had someone go to such a good effort to help us get a package shipped.

I got lied to here. The girl asked if I wanted insurance on a package and I asked (how much?) and the reply was $50 on $100. I know the quote was total B.S., and I see now after reading reviews, that they love to rip people off. Stay away from this store!

Horrible. Very Rude. Their face may break if they crack a smile. Very overpriced. If you are going to be that extravagantly priced...at least be friendly and make someone feel like they didnt just get completely ripped off. This store is a disgrace. I have no clue how they are still in business. It cost me $40 to ship a four pound item one city over. Does a box and peanuts really cost $20? Yep...it does there. Run people. Stay Away!

The girls who work there are terrible customer service representatives. They do indeed go out of their way to portray themselves as rude and uncaring and their actions prove this is, in fact, the case. The manager/owner makes up his own rules for shipping, even if it is 100% in conflict with advertised UPS shipping policies.

I sent a package to a buyer on eBay that had to be packed well because it was fragile. They explicitly asked if it was breakable and I said yes. I was not able to see them pack it because they moved onto another customer and did not pack it right away. I did not stay to see how it was packed and that is probably my own fault. But wouldnt you know, days later the buyer said it arrived broken. I called the manager and they just blamed the post office and told me they packed it properly. Sure they did.

Great experience, very friendly and curtious group, thank you for your hospitality!

Nice people. Fast service.

Horrible customer service, way overpriced (costed me $55 for something that costs $20 at the post office, I learned) and their hours are not right (arrived an hour before posted closing, and they were closed).

The employees here are always friendly and efficient.

I went there to mail a return box to Amazon. I didnt have the right return label. Nevertheless the young lady(gaby) did every thing she could to try and get it right. It didnt work out. But I was treated in the most respect and patience that was possible.Thank you gaby.

Awesome staff!! Very courteous and helpful!!!

When Gabby learned it was difficult forme to walk; she came to my car. Theentire transaction was conducted there. A very expensive package wasdelivered on time the next morning!!

I had a terrible experience there today. Way Overpriced. Wanted to overnight a single CD and they wanted close to $50. No breakdown or explanation of costs. Went to post office and sent overnight for $20. Never going back.

Literally just tossed the package over our fence and marked it as delivered. Didnt care that our dogs could get it. Didnt even try to get our attention. Didnt leave it outside the gate, which would have been fine, threw it over to where the dogs could have gotten it.

The rudest girls work here always in a bad mood. And the services offered are way overpriced! I always feel sick after leaving this store.. Do you have to be so miserable??

The female employees at this store have always been polite to me.

To send a box and packaging they charged me an extra 100 dollars to send what a ripoff never use again

DO NOT USE THIS STORE IF YOU WANT A FAIR PRICE!!!!!I am disappointed that I was overcharged by UPS Store #4388. The online tool, Calculate Time and Cost, estimated $50.03 for ground shipping. I was charged $69.25. This $69 does not include $7.75 for an extra box, $5.00 for packing peanuts, and $2 services. All said & done, I paid $85.04 to send parcel UPS Ground that I could have squeezed into one of the post offices large flat rate boxes. Shame on me for overpaying. I certainly will not do that again.

Stay away from this place this people put the ups name down rip off go to a different ups store

Shipping is way overpriced.

How this place can charge $68 for next day UPS service when it should only be $30.05 is very questionable!!!

Very prompt and courteous.

Horrible customer service

Poor customer service.