This is probably one of the best places in lake county to take your car or truck for service. The staff is professional, knowledgeable and very thorough. I trust them with my personal and company vehicles....You will not be disappointed!
Super friendly AND helpful.With a super good attitude they fixed my little inconvenience and did not want to charge me for their services. They were polite, and responsive. This is my first time there and I for sure will give them a try. My problem was not worth of their time and effort and they could have said no, but they didnt, no little work was too little so I am assuming that they will have the same attitude when given a real problem to fix.I was impressed, thankful, and I highly recommend to give them a try. I will for sure. They were young and look sincere and professional.
I was referred by a friend to use Pro Auto and I am so glad I did. Chad and his team were incredible! Chad called me with updates on my repairs, talked me through the process and the service was fast and a great value. I liked that I didn’t feel pressured the way a dealership does when they try to oversell you. Highly recommend and will use again!
Professional and honest staff took care of my issues quickly and effectively. I highly recommend!
Pick up and delivery for me is great. I know I can trust you guys to always do the right thing. Chad has always been straight up front with me. You have given me a complete checkup in the past and told me everything was okay and that nothing needed to be done and did not charge me,even though they picked up my car from my home.Great Service.Bob
Excellent service and pricing. Great staff.
Very honest, knowledgeable professional mechanics. They are very upfront with all costs, and diagnostics. Highly recommended
Took my 2014 F150 to Pro Auto Care for a new water pump, thermostat, hoses, belts, and one idler pulley that was making a lot of noise. They were able to finish the job in one day and Chad had given me a very good and detailed quote so there were no surprises. The work was well done and the truck runs great. I am very satisfied with the work they did and will continue to get my vehicles repaired at Pro Auto Care in Eustis
I was on a road trip and my intake pipe decided it had had enough. We limped my car to Pro Auto on a reference. Happened at 3pm. They called BMW got the part asap-next day. (semi common issue). They had the car X3 fixed by 10am. Knowing we were from out of town they drove the car to us. I couldnt ask for better service. Thank you, truly i was prepared for the worst and it ended up just a blip on my 5000 mile road trip.
My wife and I recently moved from out of the area to Mt Dora and needed to find a good auto shop to maintain our car. After two friends both recommended we try Pro Auto Care we decided to give them a try. We were very pleased with the great service we received at a reasonable price. We now also recommend Pro Auto Care to our close friends.
New to the area and felt nervous not going to my regular mechanic. Great service as soon as I walked in. Waiting room was comfortable and they made me feel comfortable. They walked me through the process, let me know how long it would take and the damage....and they had chocolate. 10 out of 10, definitely a keeper..
So after much money spent and zero communication from a popular named auto company...I turned to this place and so happy I did they got my baby back on the road. I needed a new alternator but I was scared to keep putting money into my 2006 sports car. Chad completely understood my concerns and they did a inspection of car which showed the car did have more life left so they went ahead with the fix! Thank you all very much! I really appreciate your work!
They are quick to book me, were ready for me when I arrived, got the work going right away and gave me extra feedback that keeps me better informed as to how my 160k mile car is doing. Exceptional work at a fair price.
I scheduled to take my Expedition in this morning to have them check out a clunk. I explained that this was my only vehicle and that I could leave it but I needed a ride home. They said no problem and gave me a ride home. Later today they called and told me that the problem had been resolved. They went above and beyond, taking care of the problem and delivering my vehicle to my home! I cannot recommend them enough.
I cannot say how impressed I was with these guys! I was dreading taking my car anywhere after several terrible experiences, but my check engine light came on and my engine was having trouble turning over so I has no choice. I work near these guys so I thought I would try to support another local business in the Mount Dora area. Well it was honestly the best decision I have made. I thought it was going to be some ridiculously expensive problem to fix, and Chad explained to me that it was actually a common problem and a simple fix and got me sorted within a couple of hours. My total bill for what I thought was going to be some crazy repair was like $140. On top of that, they dropped me off at work, and brought my car to me just so I wasnt inconvenienced!You dont get customer service like this anywhere else. I live all the way in Lake Mary and will continue to take all of my vehicles to them. I couldnt be happier :) Thanks again!!!!
I trust all my vehicles to Pro Autocare and Transmission. My company vehicles as well as my wifes Mercedes Benz. They have never steered me wrong. Always honest, always priced fairly, professional, prompt and courteous. Glad I can count on them.
Great experience!! Fixed both our car and truck and did excellent work,Thanks Pro Auto car!!!
Had a yellow check engine light on in my wifes car. They pulled the code at NO COST and said it was an emission problem but would not leave my wife stranded. Made an appointment to do the repair. Thanks
Great And Fast service explained everything that was in quote very nice and professional and lower than any other quote I recieved.
David, Chad & the crew are wonderful!!! They have been the most honest car people we have ever worked with. My husband had suspension work done in January and I just had suspension work done today. I took it in this morning thinking because it was an older model car that it would take a few days to get parts. It was done by 2:30 the same day. The work is done right the first time. They took the time to walk me through exactly what they were going to do step by step. The warranty is great and the prices are exceptionally fair. They are very veteran friendly and being that both my husband and I are disabled veterans, we are incredibly grateful. We are both very pleased and they do just about any work that a car would need, not just transmission work. So if youre looking for a new car care business, please give them a try!
My wife and I have brought our cars - a Subaru Outback, a BMW Z4, and a Honda Fit - here, over the course of 3 years. They were highly recommended by a coworker, and now I highly recommend them. Always honest, accurate, courteous, and their prices are very reasonable!
What can I say. I have been using this shop for a few years now. Each and every visit is absolutely positive. The prices are extremely competitive or lower than other shops. However, the main thing that makes Pro Auto stand WELL ABOVE its competitors is the superior customer service and knowledge off ALL types of motor vehicles. You are treated with the utmost respect, and politeness. They tell you what the problem is and are not in the business of selling you things you don need. I have three vehicles: Chevy Tahoe, Mercedes Benz, and a Hyundai. All are taken care of at this shop. If you want beyond good, and truly professional work, and personal service, Pro Auto is the place to come. Dave and the entire crew will treat you like family on your first visit.
My name is Stephanie, and my first impression of this shop was really good. Chad the Manager was super friendly & knowledgeable. He thoroughly explained what was wrong with my vehicle, and what needed to be done to fix it. The shop itself is very comfortable. I was offered a beverage, and they have a nice seating area. I was happy to see that they had female friendly magazines, which Ive never seen in an auto shop. Its the small touches that make a good impression. Chad ordered the parts promptly, and we scheduled my appointment around my availability. They stayed in touch with me each step of the repair process, and Im confident in the skilled work they did on my car. Im very secure in their service, and fully satisfied with the outcome. I will definately continue to use this efficient & reputable shop moving forward. All in all, Pro Auto Care & Transmission is a 10, and you must check it out for yourself. In a sea of zeros, this one is a hero. ☺
Very professional. Had my car done much faster than expected. Honest. Friendly.
The staff at Pro Auto are very professional and answers all questions, they treat you like family.
I found this shop to be straight forward and they saved me a ton of money over what Nissan wanted to fix my Maximas exhaust. Tech went for a ride with me for to make sure he understood what noise I was hearing. Will be back for all my car needs.
Not the same place it used to be when the previous owners.....I hope they have grown to become better.12/3/2020 Response: I have given your business a try...too expensive and had to take my vehicle twice to get it right. Blessings!
I saved a lot of money on my 100,000 mile Transmission service. I needed a fluid change per manufacture recommended service interval on my VW CC Turbo. Their ASE Certified Tech used the exact VW-OEM parts and fluid required and did it for a lot less than the VW dealer quoted. I kept my business local and supported our local MT Dora economy!
These guys are the BEST! As a matter of fact, I’m giving them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!They’re knowledgeable, prompt, reliable, extremely honest, very courteous and FAIR. They all went above and beyond with their service for my FIAT, I can’t thank them enough. Seriously. Thanks guys for all your hard work on my annoying little car 😆 it’s a relief to know I have a reliable place to service my car!
I had a great experience with Pro Auto Care & Transmission. They diagnosed a problem with my vehicle quickly and called me with the available options for remedy. The prices and turn around time for each option were clearly outlined and explained. I did not feel pressured into one option over another. They were super friendly and knowledgeable and communication was outstanding. I highly recommend visiting them for any repair or diagnostic needs.
I have to say this is the best placed Ive been to. I had my tires changed at Discount Tire and they recommended this shop for an alignment. I called this morning and was able to take it in a couple hours later. I have to say these people make you feel like family! Never have I ever felt the need to write a review about a place like I am with this one. Went in and was out in 40 minutes or so. They were so kind and welcoming I truly felt at home. The waiting area was so nice and clean. I even got to watch a Movie while I waited which made the wait time seem shorter. I honestly didnt even want to leave lol. My truck got the best alignment its ever gotten! Steering wheel was perfectly centered something no one else has ever left that way, other shops always left it either more to the left or more to the right. Overall I am very pleased with their service and look forward to coming back with my other car. Highly recommended!! The best of the best if you ask me. Thank you guys!! -Thania F.
Very courteous and helpful.
Pro Auto Care again offers exceptional service and value. We had an issue with a previous repair. True to their word the item was immediately repaired and at no cost. Cant go wrong with these guys.These guys are awesome! Zach is great keeping us informed each step of the way. We brought are Escalade in for some speedometer issues. They gave us a few options. One would have cost us $750. The other option involved them doing some workarounds for around $100. They didnt have to offer that but they are incredibly honest. Dont hesitate bringing your car here. We finally found an auto repair shop we can trust.
Great work at great prices.
Such nice, honest, hardworking guys. Very helpful and I trust them. They really give a fair price. Wouldn’t go anywhere else!
Over quoted me for a timing belt and water pump replacement and wouldnt print out the itemized quote....so clearly they were inflating it....I have a 2002 Toyota Highlander which is dirt cheap to fix/maintain (thats why I bought this car) and they quoted literally $1,001 and pocket change BEFORE TAX...never have I ever been so insulted when I tried asking why it was 1k when everywhere else its been around $800 after tax. Will not reccomend or patronize again. Definitely not wasting money *I do not have* there either.
We took our car in hesitantly having had so many bad experiences of poor workmanship and dishonesty at other auto repair places. Pro Auto Care worked hard to go the extra mile and took good care of us. Our repairs were also completed quickly and everything worked well on a road trip we took just a few days after our servicing. Chad was the one who greeted us each time we went in or called. I highly recommend. I know we will be using Pro Auto Care for our vehicles exclusively.
Pro Auto Care & Transmission is what everyone wants in automobile service: an honest mechanic. The new owners are honest, decent, hard-working people. I called and they worked me in within an hour and had the repair completed by that afternoon. The waiting area in the shop was clean and the atmosphere was pleasant. I recommend them to all my friends and family! Theyre a pleasure to work with and their work is top notch.
Courteous, quick, professional, they didnt try to push other repairs or services on me that I didnt need. Definitely will be going back and highly recommend!
Pro Auto Care again hit a homerun in customer service, customer care, professionalism, workmanship, and fair pricing. I have been at this shop several times with three of my vehicles. Each time is outstanding. I try to always leave a comment each time i get service, because each experience with the shop and all the staff is beyond positive. Any place can be good once or twice. Yet only true professionals and gentlemen who care about their craft and customers can be on top of the game daily. If you have car/truck issues I would highly recommend that you give this shop a chance to earn your respect and business.
First time there as my usual repair shop closed. Very happy with the work. Prices are reasonable and got my vehicle in quickly 👍. Great to have A/C! Will definitely be going back for my auto repair needs.
They took fantastic care of me!I made the mistake of going to a quick, discount oil change place and they not only caused a leak in my oil tank, but refused to fix it without charging me again.To get my SUV fixed, I took it into Pro Auto Care and got exactly that, professional service that I can trust!
My wife and I had her Hyundai serviced here for a timing belt replacement and we couldnt be happier with the quick service provided to us by Josh. The price was good, and I would certainly recommend them to anyone, to get their vehicles serviced. Josh is a fantastic guy, and is very friendly, knowledgeable and responsive to any questions we had. I never once worried we were being oversold on things we didnt need. I will definitely take our vehicles to him in the future, for any work I cant do myself.
Great service. Really helped me out in a bind caused by another shop. Good communication and great understanding of my situation. I highly recommend this business.
Tony and his wife are dedicated and honest. I have been taking my 2003 Monte Carlo there for a years and always get great service . Not only timely work but double the repair warranty a dealer or any other shop would give.! They honor their warranty commitment and if if the repair fails in two years ...no problem. They will make it right ...great attitude on their part !
I have nothing but good things to say about pro care! They fixed my car, was done on time,And at a reasonable price. They only use factory parts. No cheap stuff here.Very nice to work with. I will be going there for all of my service needs!
Great service. Excellent mechanics. Can fix anything so far. Weve used them for our two cars repairs for 5 years. No problems and reasonable prices.
Awsome. Is the only word I can use to describe my experience with pro auto chad and Dave they are wounderfull people to do buisness with they are very knowledgeable in all that they do I had two dealings with them so far and have been more than pleased both times I have found a home for my auto repairs and highly recommend them for your auto repair needs
Pro Auto Care is amazing! I never take my car for repairs anywhere else. Not knowing much about cars, I really appreciate the way the owner explains each and every recommended service. I always feel like it is my choice what to get done and never feel pressured or hassled. If you are looking for an honest mechanic with top notch service - this is the place!
Great service! The new owners are very kind and courteous. Ive had two pretty big repairs done on my car, and the service has been great. Josh communicates what needs to be fixed and what it will cost upfront, and the bill is very detailed about parts and labor, so Im not shocked by anything when I pick up my car. He also does a thorough inspection, and gives me a heads up on future repairs or replacements without pressuring me into doing it. They were also able to repair my car faster than expected, which is a definite plus! The shop isnt the closest shop to my house, but it is well worth being able to take it to someone I trust.
They had my car all week and the price ya nite each day. Storage fee. But I can’t get there until after work and they shut the doors right a 4:30. I can see people in there too.
Absolutely a first class shop. Most repair shops are so-so. You almost always feel you are getting taken in some form or another. Not here!! Very professional and honest.
Well they have work on my vehicle in the past, I dont know why anyone will complaint.I am writing my review, my understanding that pro auto care is under new owner and management. I dont know how well they work and I am hoping that mechanics has better attitude and more customers service oriented. I am going to rate 4 due to new management team. But until I bring my business and hope how they handle it.
Great staff, awesome service, they have almost anything you need for car repairs!!
Excellent service. They make you feel as if youre their only customer. Friendly atmosphere. Will use them again.
Great service and fast service. Great mechanics. Great front desk personal.
Pro Auto Care and & Transmission is up the street from me and I can tell you this, their prices are more then competitive in this area. Checking out the local website (nextdoor) I can tell you they are very popular and honest individuals. When I need work I will be going to them for sure
Pro Auto Care is my go-to place. I love what I consider to be classic rides: a 98 Cherokee, and a 1980 F-100. Both could be considered daily drivers, though both have gone through at least some level of restoration. Keeping old cars on the road is usually a shade-tree mechanics pursuit, but I just dont have the time to do the work myself. These guys take care of me, every time. Theyre upfront, fair, wont just throw parts at a problem hoping for the best, and they keep up with the vehicles you take to them. Plus theyre just pleasant to deal with. If youre driving something that is no longer under warranty, this is the place to go, hands down.
I never write reviews about a place but they have a really friendly crew and adjusted my headlights for cheap. I didn’t like the way it was adjusted the first time and took it back and they did it for free, now it sits perfect and love the job they did
Good quality work. Love friendliness of new management.
The folks here are great - friendly, concerned with your needs, professional, and responsive. We had a serious safety issue that nobody else could figure out but they did! The big test was driving home in a torrential rain and the problem did not occur. It was such a relief! Thanks, guys!
Very fast a diagnostics and very fast Install. The staff and mechanics are always very friendly. Always willing to go the extra mile. Would drive out of my way for this great mechanic shop.
Recommended by kerrs to have a ball joint and front end alignment.Staff worked fast and offered shuttle service so i didnt have to wait.Courtesy staff. A job well done.
I absolutely love the service that Pro auto care provides such a warm good feeling when you know people are really there to take care of you do a great job with such professionalism thank you so much to all the team at Pro auto care!!
My best friend left California in a beat up European sedan five years ago with the man of her dreams. She lived and breathed only to love this man and supported him on the homefront while he built a “respectable” “internet business”. Fast forward to a few months ago, when he left her, unannounced, to return to his mother’s California basement citing a nervous breakdown. We all have our doubts.What surely did break down was that imported clunker, her only possession after the divorce. Alone in a rural area where one raises a suspicious brow at anyone without four-wheel drive, I worried for her safety bank account. Who among these hard-working Americans would be able to diagnose and service her lacking luxury vehicle without taking advantage of her California naivety and waning funds?I picked up the phone. A few calls in, I began mentally preparing to drive a rescue mission. I persevered on.Finally, I found these guys. In just one call, these sweet-talking country boys had me convinced to roll the dice and hope for some decent people in Trump country.I know, I know. You too doubt they exist. I’m here to tell you, we were able to get that car up and running within hours at a fair price. Not only did they quickly diagnose the problem, but also looked everything over and recommended some additional critical maintenance that would potentially have left her stranded somewhere without access to such genuine, courteous, and competent professionals. No phony parts or inflated costs - just fair and friendly people who take pride in their work. Call me impressed.My bff is on the road as I type this, and I have the peace of mind of knowing the road home will be in a safe ride thanks to Pro Auto.
Excellent service, extremely honest and trustworthy. Fair prices, too!
Its nice to have a place that you can trust with your vehicle. Great customer service and very knowledgeable. Love that I can get a ride home while they work on my vehicle.
Incredibly knowledgeable mechanics. Friendly service. Reasonable pricing. What more could you want?!
I drive a Smart car so finding a quality repair shop outside of the Mercedes-Benz dealer in Maitland is hard to do. I had a signifigant repair, got a quote from Benz and then decided to Google local shops.Pro Auto is down the road from me, so I stopped in and spoke to Zack. He was friendly, eager to help and was wonderful to work with. That following Monday I took the car back in for the diagnostic and confirmed the fix needed. A $1200 repair at Benz turned into almost $300 less at Pro Auto!I was informed the entire time about the progress and when I went to pick my car up everything was ready.I am sure I will have more repairs to do on my car and when I do I will not hesitate to have the team at Pro Auto work on my car!Thank you all for giving me piece of mind, a repaired car and for saving me money!
It is hard to find a shop that works on Diesel engines that will be honest. I recommend that you give Pro Automotive a try. You can take your vehicle to the Dealer and pay a lot more. I feel that they were honest with me and did a great job fixing the problem.
Top notch service. Professional, honest, fast. I have used Pro Auto numerous times and each and every time have had the highest level of quality service and customer service.
We used to feel comfortable that we were not being taken advantage of but do not feel that way anymore.Too many big bills and too many things going wrong with the cars after something was fixed.I am sad to say that we will not be bringing our business here anymore.
Very friendly & outgoing they will make sure your taken care of
Fast & knowledgeable service men. Convenient service and friendly people.
Hassle Free and great pricing. Knowledgeable techs!!! Wont take my car anywhere else! Thanks Pro Auto Care & Transmission!
Fair pricing..honest work
Pro Auto Care is the best. They can work on my Lincoln or my Mercedes. Excellent work at a fair price. I recommend everyone to take their vehicle to them.
Reminder on how they operate *** DO NOT TAKE YOUR VEHICLE HERE! I took my car in for a transmission repair. When they put it on the lift they crushed the body panel seals and it pushed out the lower trim 3 inches from the car. The right fender to door panel seam was also pushed out 1/2 inch. I called them and they asked to see it so I drove it down today, 9/24/2015. When he looked at it he said its a simple repair Ill need the car for 3 days and Ill get it back to you. They do not do body work there and the car is a Cadillac Deville so I wanted to know who would be working on my car. Upon asking, who do you use for your body work? His reply was, I have a guy. Well I wanted to verify who this person is and are they a real business or someone out of a garage. When I made it known that Id like to verify this person to know it would be done right his reply was, do you want it fixed or not? I let him know Id like to know who was going to be working on my car so I could be assured it would be done right. He initially refused to tell me. I had to ask at least 3 times before he finally gave me a name (which I dont have) and said he had 12 years experience. Since he refused to tell me numerous times I was suspicious if this guy existed so I asked if I could call him to verify who this person is and if they are qualified. His reply was, He is more qualified than youll ever be at your work. He has no idea who I am and what I do for a living. I let him know I wouldnt let someone touch my car unless I could verify his work credentials. He again refused to give me his number and said I could not call him. I asked for the phone number at least 5 times. Finally he told me, Take your car and get the F#@k out of here.
Great service provided on my 2008 Mazda 5 transmission. Knowledgeable, friendly and superb service. Definitely going back for required maintenance.
They took good care of us. They were professional and stood by their quote. Pricing was good
Super nice and easy to work with. No run around just professional and helpful.
I asked about their high quote for a basic service procedure. The owner stepped up and became angry with me seconds later. He told me to get out and never come back. I gladly complied.
Only good thing about this business is Coleen. Woman works up front. Tony the owner seemed very arrogant and rude. Long story short they told me what was wrong and how much it would be. First thing i said was seems very high for changing fuel tank valve. Im from Montana and needed to get it fixed. So i went ahead and got it fixed. Went to get my truck and receipt said $140 for fuel valve and $180 labor and $120 for smoke test that found the leak. Well i called 3 different places afterwards to see how much the fuel valve was and i got $68,$70 and $75 responses. So for them to charge me double is ridiculous and they should be ashamed. I drove by few times to see no one working on truck so i know they screwed me over on labor. Go somewhere else. Pretty sad this place makes money this way. Again Tony the owner is not professional, very rude. Get out of the car business if it makes you that rude. The good reviews have to be fake. Calling the BBB which i have never done before on any business.
We have used Pro Auto Care for various repairs (large and small) on our vehicles (BMW, Honda, Pontiac) and ALWAYS found them to be responsive, professional, timely, and NOT pushy. They can do it all, from bumper to bumper, which keeps us happily motoring along.
Wonderful service and professional quality Thanks Guys!
Very friendly, clean lobby. Only had oil changes so far, but they were done in a comfortably amount of time. Would use them for repairs.
They are very professional.
David and his team are not only Pro but kind and decent folks. They figured out a difficult issue that other shops couldnt. Thanks guys!!
I had a sticker shock with the bill but all the work done is professional and courteous. Had to leave the auto over nite but was driven home and picker up the next day. I have to agree with other posts, Tony was very rude but his wife makes up for his uncaring attitude.Hes lucky to have her working at ProAuto. If he was alone, I dont think his business would survive.
New owners. Nice and quick. Good deals.
I went in with a coolent leak. It was a warranted item they fixed it and had back on the road quickly.
They did a great job, fast n friendly. No up- selling and offered to pick me up from work too.
Always prompt, courteous and reasonably priced service. Great people to do business with.
Fantastic customer service
Been here for a couple repairs, always really up-front and fair with their pricing. They charge like 105ish dollars as a diagnostic fee to figure out the problem, but if/when they find something, that money goes towards your final bill. I think that’s fair! The people here are friendly, and I’ll be heading back here next time my car acts up.
They did an excellent job for us.They diagnosed and repaired a very complex electrical problem on our Buick.The car was ready in a reasonable amount of time and they charged a fair price.
My review was deleted from the website. If that doesnt scream DISHONEST then I dont know what does.
I wouldnt take my car anywhere but to Pro Auto Care & Transmission! Tony, Colleen, and their staff are true pros; theyre personable, knowledgeable, and exceptional in their expertise and customer service.
Josh is the best! Honest and efficient!