This store is an amazing store to visit. They have a vast selection of used books and a decent selection it new books. It has a very old school feel to it, and a great atmosphere. The sections are clearly marked and books are easy to find but you will find yourself lost in here anyways because you wont want to leave.

NGL...I was highly, highly impressed at the size of this bookstore. Bigger on the inside and a great selection of everything. Excellent atmosphere. Definitely worth a visit.

Super. 1st time and is a book lovers dream. I could easily see myself spending 30 days there as they have so much to see!!!.Didnt get to look at much as we only had 1 hour to look as my friend had an appointment and we had to leave.Did score though. Book I had looked at from another place was $50.00 and I got mine for $10.00. What a deal for me.I maybe saw not even a tenth of the place. Cant wait to go back and spend more time.Well worth the trip and time.

Love this place. In an old building in the downtown Eugene area with two stories of books, old new books. The used books are priced good.

I want to love Smith Family, but just can’t anymore. How can a local, small business staff afford to be so unwelcoming/hostile towardstheir customers?! It’s been this way for YEARS!I go back every few months, hoping they’ve hired someone with just a tiny bit of joy in their heart or at the very least can give eye contact and a pleasant smile while taking your money, but sadly no. It must be a horrible place to work if the only emotion the entire staff can show is contempt.

We went to the Smith family bookstore next to the University of Oregon campus for years, and though we are sad that the campus location is gone, so grateful that the main location is still open. We love their huge children’s book section, along with their uncanny ability to have good books at reasonable prices. My only complaint is the isles are usually so packed as to make it hard for wheelchairs to get around some areas.

Two stories. Well, theres more books than just that. You know what I mean; the building. I love how many aged books I found. The lady gave me a cardboard box to carry all my books out. I didnt plan on buying so many but I found treasure and then some at this shop. Reminded me of Powells.

This place is awesome. Huge selection and friendly people.

I ordered a text book from these guys and couldnt be happier. The price saved me hundreds of dollars and the book arrived faster than the ones I ordered from amazon, and in perfect condition too! They wrapped it neatly and packaged it carefully. I have never reviewed anywhere before, but felt I had to because of how happy I am with their business. Would happily order from them again.

Their selection is fantastic, I cant argue that.Their staff on the other hand is a roll of the dice. Be prepared to be completely judged on how you look, because some will make it clear they dont approve of you being there.

Great book store!! Huge selection. Cool historic building. They have an upstairs section. Very friendly helpful customer service and they will hold books up to two weeks to come back to buy.

They had Redwall, this is all Ive ever wanted, absolutely bussin

I was passing through on a vacation and something I like to do is find local bookstores. I was so in love with this place. They have a very large selection and it is 2 stories. The people were nice and it was organized. Highly recommend visiting!

Such a great selection. A real bookstore with everything youd expect and great prices.

An excellent bookstore. I literally have nothing else to say here. Excellent store.

My favorite bookstore in town. The staff are very helpful and knowledgeable. They have a pretty great selection of books that cover a huge variety of topics. And, if they dont have the book youre looking for, they may be able to order it in

Lots of selection and nice workers. Just couldnt quite find paranormal romance/fantasy amongst the sci/fi. He pointed me in the direction so it may have been my poor directional skills but I couldnt find it 🤷‍♀️ otherwise great place

Another place Ive been going to since I moved to Eugene in 84. Some days its just a great place to browse and discover books you didnt know you had to own.

I NEVER NEVER BEEN THERE FOR AT LEAST 30 YEARS. SO MY EXPERIENCE WAS GREAT AND HERE IS MY 5 STARS. I MIGHT HAVE GONE TO THE POST OFFICE WHICH IS NEAR BY

Bad place to visit if youre a bookaholic. Very bad. Way too much temptation. Too much.

Holy wow! What a beautiful place!

Large bookstore with great selection. Well organized. Staff very helpful.

Awesome locally owned used AND new book store. This place is totally Eugene, and if youre a local or just planning a visit to Eugene, it should include a visit to Smith Family Bookstores iconic downtown location.

Two floors chock full of books. Plenty of variety. The type of bookstore youll want to spend time browsing in.

This store is pure joy! So. Many. Books. The staff is friendly, knowledgeable, and helpful...and there are two locations. Two massive, amazing, stuffed from wall to wall with books, glorious locations!

Great local used book store, massive selection and nice people. New and used books available, with great prices on all of them.

The staff person I spoke with on the phone was very helpful and they helped me find a signed copy of the book I was looking for! They then popped it in the mail promptly. Call them up and order a book!

Really nice two story bookstore with plenty of titles

Great book store. Though they have one of the stairways closed, even though its been proven that this doesnt prevent covid spread, and instead forces people into fewer closer areas.

This is a fantastic local book shop with a great selection of new and used titles. The staff are quite helpful. Their shipping and curbside pickup options have been very convenient for us.

This is the mecca of bookstores. I could have spent all day there. The variety of categories was beyond anything I have never encountered outside of a public library. The prices are extremely reasonable.

My favorite used bookstore. Sad to see the campus store closed - it was the first used bookstore I went to in college. Great selection and reasonable prices.

Lots of books to choose from.My favorites were way in the back.

Best bookstore in Eugene. Its far too easy to spend hours browsing. Be sure to check out the newer area on the ground floor.I miss the mezzanine.

Enormous selection at great prices.

Nice, cheap but the store was kinda messy and there was a bunch of mosquitos chasing me

Smiths is fantastic - think Powells but a little smaller, and less merch.

Found some real gems while picking up an order! I cant help but buy at least one book whenever I visit. Staff is friendly and super helpful!

Take your business elsewhere... They are rude and unhelpful. Was ready to buy a plethora of books but simply can’t support. Unfortunate. The man told me they don’t have a database? Seriously no database for a bookstore? Will not be going there again.

This place is amazing!! Its a lot like Powells up in Portland, but with harder to find books for better prices 😍 new go-to book spot, for sure.

Thanks, able to order my books remotely.

Couldnt believe how vast the selections are. Used books are really cheap and new books are 10% off the normal new price.

The best bookstore around.

Huge selection. Very helpful staff

Some of the staff was somewhat helpful, but some of the staff was very vague in giving me assistance when I asked where I could find certain books. I got lost and ended up having to ask again. The staff seemed very irritated that I was asking again. But im a disabled veteran. Minimizing the amount of wandering around aimlessly definitely has a marked effect of my quality of life. I was determined to find the books I was after because they were important gifts I was buying. So I asked another staff person upstairs for help. He seemed irritated with me, but he did help me much more than the guy downstairs. I ended up spending almost $150 on books that day. Honestly, I dont think I would buy anything from them again. The store and prices are pretty good. But there is a very pervasive condescending attitude from the staff. I only interacted with 2 male staff. But it was pretty clear that they arent friendly to say the least. I will go where the staff is kind, knowledgeable, and willing to answer questions, and help customers without making them feel like they are sooo put out by doing anything for them

Ive had nothing but sub-par experiences with Smith Family Bookstore. If you prefer good service and a nice setting I recommend Tsunami books.

A place to get lost for hours!

One of a kind- and worth a trip in every time!!!! Support local

So many books! Amazing!

Huge bookstore, new and used, decent price on the used.

The staff is friendly and helpful and maintain social distance. The book selection is the best in Eugene.

Thatnhacmve a great selection!! Friendly people

Wonderfully bookstore with stacks !!!

To be honest, I havent been in the store but intend to first chance I get. My experience is from buying a book from them through an online platform. See the pictures for why I am posting this review. This is the most thoughtfully packaged book Ive ever received. It shows the care they take to service customers. Absolutely recommend them.

So many books...So little time!

I havent been since the integration of both stores, and Im hoping everything is a little more fully set up when I return. I write that knowing that since its a perfect example of my favorite kind of book store. Other examples include Dickson Street Bookshop in Fayetteville, Arkansas, the flagship location for Half-Price Books in Dallas, and another Eugene location -- the sadly now closed Blue Moon Books, a space and an owner I was so excited to find only to discover they were in their final days. Theres a certain smell and feel to stores like these. Its as if youre walking into some special spot that only certain cool people are aware of, where you might be transported to any other time and place in the history of anything -- apologies for the cliches, but there really is something magical about Smith Family Bookstore. And as much as I love my fiction, the organization and selection on the second floor is incredible. Staff is great, too. And they love to read, so they can talk to anyone about anything. All the best people are readers, and this is one of the only places where Ive only bumped into cool folks.

Most of my life I have been coming to Smith Family Books. Im forever amazed at the quantity, the organization, the knowledge of the staff. Currently, they are under construction downtown, so there are beautiful towers of books looming about the place. Whats in there? Treasures. I love finding brand new books alongside antique volumes. Selling books (Monday, Wednesday, Friday until 5 pm) was an easy process, and I only had to wait 10 minutes or so while the gal before me had her old milk crates of mixed books expertly shuffled through for an end result of some solid cash for the chosen ones. We sold kids books. It went very well for us! Now we can buy more. I was eyeing the display of northwest, outdoors and history themed books by the stairs. Ill be back after my birthday for my picks. Check it out, its 100% local!

Great place for any kinds of books you need, theyve been here a long time, and have a very helpful staff. Right now, to maintain social distancing, you can call in a book order, then pick it up later that day, super helpful! Buy used as much as you can!

Absolutely a fantastic place to take a date who is as fascinated with the world as you are if youre the curious wordy type who loves to read and share knowledge. The staff are helpful and friendly and knowledgeable about where to send you if you know what youre specifically looking for. They feel like an old timey bookstore and have tall beautiful wooden shelves just brimming with books. I managed to get a massive haul of encyclopedic books about mythology and supernatural things for just 56 dollars. Thats what one of them had as manufacturers suggested selling price, to put this in perspective. Truly a delight to go here and I plan to come again.

This family ran store is wonderful. Usually can fine whatever I want, or they try and help you find it. They buy books, too. I love to read most any subject, and they have it all.

I was told my used book would arrive in 5 - 14 business days. I arrived in 5, and the condition of the book was just as they advertised -- in very good shape. The cost was more than 60% off what I would have paid in a store, and more than 40% off what I would have paid for a new copy through Amazon.com

An icon of Eugene for a vast collection of new and used books along with other miscellaneous offerings. Knowledgeable friendly staff.

This is a great used bookstore. One of the best I’ve ever shopped. However, they have entire sections that are loaded with books that they say are “closed off.” I tried to access the books but was told I could not go back behind all the stacked boxes or I would be kicked out of the store!!! Why stock book shelves and then block them off?? If they would empty the shelves or put up a sign....If they had been more courteous I would have given them a five......sorry!

Best Used bookstore I have ever been to in my life. Miss the campus location they used to have, but have closed now as it was even better than this one. Still the staff is nice, selection of old used books is mindbogglingly large! prices are pretty good too! A must visit for any avid book collector/reader!

Lots of every kind of book you could ever want... but I still cant seem to get the books I want there. I just wish they cycled through their stock faster like a certain 1/2 priced book store I know. But oh well, they are still great for awesome an cheap! books.

It was a little hard to figure out the organization of the store, but there is a large selection of books and 10% off the original selling price for all books.

Friendly service. This is my go to place for books. They always seem to have what I am looking for.

Maybe I was in when they were in the middle of inventory, but overall I was disappointed by the stacks of not for sale books that greeted me when I walked in, the boxes of books yet to be added to the shelves just sitting at the end of the sci fi & fantasy section, and the lackadaisical approach both to alphabetizing the shelves and to double stacking the paperbacks. I did buy my first completely unheard-of book based off my browsing in several years, which was great. Could have been better if the rest of the books on the shelves were visible.

Amazing selection of books, great staff. Ive spent countless hours getting lost in the pages. Always seems to be a good selection when I go in with a genre on my mind. I would highly recommend for some one looking for some casual reading. Also a great spot for school related books and if you have some old books that your looking to get rid of.

A lot like Powells but with better prices.

I’ve been here many times but this review is about my last visit. I walked in an associate was near the front working when I asked do you have ***** title used, the associates said yes and gave me precise directions to the title. They had several to choose from, all in excellent condition. I purchased three in the series and was in and out in approximately 5 minutes. Wow this was spot on what I wanted and could not have asked for anything more, helpful, precise, friendly staff, the exact product I was looking for and at the reduced price I desired from buying used and the condition might as well been new. 5 stars!!!!!

Massive selection of new and used books. If you cant find it here, chances are it doesnt exist.

They use to be awesome they were a local treasure. Now they lack in great books. They dont buy as many books. If you want a great book to relax and read go to Barnes and Noble as much as I hate to send someone to a big corporation they are the best in town. If you get the chance go to Powells in Portland they are a lot like Smith family use to be

Great Place for books.. They are still putting the store together but that only adds to the charm of the store.

Quick and friendly service, ordered a book over the phone and shes was super nice!

Always like their prices and service

Very nice place. They have a variety of books and theyre always getting more. Check them out.

I could spend all day in this place. Its a book lovers dream. Some new books and lots of gently used books.

Ive been coming to this book store since I was a teen. Great selection of new and used books. My husband and I go there almost once a week. If you love to read check it out!

My absolute favourite bookstore to go too. I refuse to get my books anywhere but here. Ever sense I was a kid this place was where to go, and still is! Highly recommend.

Knowledgeable staff. They know where every single book is. They are passionate about books/reading- as am I. So I trust their opinions on genres and authors. Really enjoy spending time here.

Great spot to find new and used books. Prices are competitive and the staff are very knowledgable. They have a ton of books and I have never come out empty handed!

Even those close, they came to door and got item wanted.

While I love supporting local book stores I have a difficult time with supporting Smiths. The selection of books is outstanding and the pricing is reasonable. Where they fail is customer service. I went to the location on Willamette yesterday to get one of William Sullivans books on hiking. I had hoped to get it used but, knew that if not used I would get 10% off the new price. I got the book and approached the cashier to purchase it. He was talking with another employee about which location they would be working at the following day. I stood quietly for a moment and then made eye contact with them both and said that I would like to pay. He rang me up, continuing to talk with the other employee the ENTIRE time. Neither one smiled or talked to me. The next book I purchase will be through Amazon.

There are a lot of books here, its two stories, and they do have quite the variety. However, some of the books seemed pricier than I was expecting, rather than finding them in the $5-10 range, the majority of the ones I was looking at were $10-15. And some of their books are new, so theyre only 10-20% off the regular publisher price...which is better than nothing, but disappointing when you see a book on the shelf, thinking its used and potentially a good buy, only to find its practically full price. Also, as a side note, you have to pay for parking here, not surprising since its downtown, but worth noting for those who might be first time visitors.

Eugene staple of existence if you have an interest in reading a book that doesnt need batteries! Used and new. Cool place.

Smith Family has long been a haven to book lovers, and while I was sad to see the campus location shut down, the expansion of the downtown location is nice. The new space is dedicated to science fiction, fantasy, comics, and manga. The complete selection remains a wide range of new and used fiction and non-fiction. While some places can top choices or prices, no other Lane County store feels as good to explore.

A really great spot to find random gems. I wouldnt come here looking for specific books, as you arent likely to find them. But if you want to be surrounded by books and be surprised by what you find, please visit!

Large selection of used books and good variety of new books staff were helpful on our visit

They must have, like, a hundred books in here. Maybe more. Incredible.

I am not a reader though my wife purchases many books for school and even I was very impressed! Large business (two stories of books), large selection of books, all categorized nicely, very competitive prices, helpful and friendly staff, elevater accessible from street level to store.

The smell of old books and the generous and fast acting hospitality make this a great place to look for book!

If you couldnt find it at the downtown library youll likely find it here.

Im probably spolied with Powells Books but coming back to Eugene I was surprised how shabby Smith Familys bookstore was and also when we asked if they had a specific book we were told they have no database of their stock so dont know themselves what they have in store with an certainty. The sections arent organized particularly well, either.

You can get lost in this place for hours. The staff was very helpful and when I asked for a book but gave the wrong author I was politely correct. Thank you. Loved it. Most will either not correct you or say something rude.

Ive gotten lost in this store (In a good way!) Their book selection is excellent. My favorite aspect is the foreign language section. Smiths Family Bookstore is the only place I know who will have a selection of kids books in french at any given time. Also the downtown location is HUGE! There is something for everyone there. Even my gamer husband can find his out of print Dungeons and Dragons books.

Lots of books. Used books 1/2 list price but in excellent condition. Friendly and helpful staff.

Shelves and shelves of books, with no lack of academic works in good condition. It is a bit disorganized, however (e.g. the field guides category was not in the right section when I visited), resulting in a less pleasant browsing experience. Also, prices cant be said for being cheap (they are not too bad, though). Still, this is a place worth spending some time exploring - I doubt youll head home empty-handed.

Loved how helpful and quick they are to help me

Old books, new books, and almost any kind of genre can be found here. Although, their pricing can be a bit steep for old books, even if theyre in for condition. Ask and theyll tell you where you can find what youre looking for. Has two levels. Kind of reminds me of the old Powells books in Portland.