This shop is a great substitute to Audi stealerships! Significantly better pricing, great customer service, and most importantly, transparent and honest service. ππ»
Their Service Puts the Dealer to ShameAfter paying over $800 for my first service at the Mercedes dealership (which was basically an oil change), I wasnt thrilled with the idea of taking my beloved GLC300 4matic back for round two.Thankfully my husband found Escondido German Auto, where my Service A was under $170, and they texted photos of everything they checked out on my car - fifteen actual pictures of the belts, and struts, and shocks, and transmission, and tires, and everything else they actually physically checked to make sure my car is safe and maintained to perfection - not just check marks on a sheet of paper, but actual photos.And did I mention that my service writer was a woman? What a breath of fresh air to speak with Erica about what my car needed, and not having to deal with being mansplained about my service needs!Needless to say, I will happily be bringing my baby back here for her next servicing, and now Im wondering if they do tires, too?
Very honest and respectful folks, I live 45 min away and still take my car to this place every time I need to because theyre so great.
Over the past 3 years I have taken my Audi to EGA and I have never once regretted that decision. They are always kind to me and my wife, they offer complimentary shuttle service to nearby areas and their staff has always been professional.
Very professional with fair prices.
I have gone to Escondido German Auto twice, once for wheel bearings and once for a safety check. I am usually the type to only have a few hands on my car, and these guys I trust! Great service, great knowledge, pretty quick too, even though I value their quality output more. If I wasnt leaving the area, EGA would be the only people to ever touch my car.They even wash your car for you! Shoutout to Austin and Erica who are super friendly. Would 100% recommend. All services apply.2015 Audi A4 Premium Plus
Expensive but very knowledgeable bout Mercedes.
I happen to be concerned about a concerning noise coming from my engine compartment when started cold. So I took my 2013 Mercedes Benz ML350 in to the Escondido German Auto shop. This was around early August 2020. And was very concerning that this will cost me a fortune. As it were, the Escondido German Auto shop took time to find the cause of the noise and determined it was not from the engine and fixed it. Then went further to perform a 100% vehicle inspection per California State law for free just to help locate any descripancy that may become a concern in the near future. The services that I received was way more than I was charged. These guys demonstrated integrity and are honest in their duties, no gimmicks. They are professionals...you can trust them with your European car... Thank you guys for your hard work and support to the Escondido community. You guys are the best in San Diego CA as far as I am concerned so far. Im Peter U., United States Army.
These Guys are simply Fantastic, will always bring my German automotive to them. Give you the skinny and no baloney, the way it always should be. If you have a German vehicle and live in North County look no further then this Garage, Gott mit dir!!
I had a check engine light come on. I contacted the Mercedes Benz dealership service department. They said it would be 3 weeks before they could look at it. I went to Escondido German Auto and one of the several mechanics, Tony, stopped what he was working on to try and determine why the check engine light came on. Then the owner, Derek McCubbin came over and determined the cause of the check engine light. He had the part needed to correct the issue ordered. Told me to come back the next day. The next day, about 3 hours after I dropped the car off, it was repaired. The customer service and quality of workmanship I received should be the standard dealerships and other auto repair shops should strive to emulate. I have owned vehicles for more than 50 years and never had such fantastic service. I highly recommend Escondido German Auto and will return.Review written April 29, 2021Thank YouFred
Our car was towed to shop because we broke down nearby. Austin was booked for over a week but was able to have a tech look at & fix our car in 2 days. They even washed it before we picked it up. Definitely will go back for service.
A great service experience. Erika, who handled the booking of the routine service was a pleasure to deal with. I got my car back in 3 hours, as promised, with my service completed. Thanks to EGA for the complimentary ride to and from the service center. A real professional outfit!
I have a Porsche Carera..a 1999..since I purchased it a few years ago EGA has kept it in flawless running order. They communicate very effectively, make everything easy and do fantastic work. Its the best auto service place Ive ever been to..and the car continues to run at super high performance perfection..thanks to Derek, Alex, Keith and their whole staff. Thank you, thank you..you make owning this car the real pleasure it was meant to be!
Excellent customer service.
They sent me a survey with a link to another review site, and nearly 2 weeks later my review is still pending verification from the shop. πIt took 2 hours to do an oil change and tire rotation, and I still had to come back because they forgot to recalibrate my tire pressure monitors. The shop smelled like the sandwiches that the staff were eating at their desks. They need a break room for their employees, and a more efficient process in the garage.
Honest Auto shop. They kept me informed throughout the whole process and got my baby back on the road in no time
Iβm involved in the auto industry and have multiple customers who trust their German vehicles with Escondido German Auto. Iβve had them service my customers cars over the years and have always trusted their opinions and quality of work they do on all German makes and models. Trusting a German vehicle with cheaper mechanics to save a few bucks will cost you more money down the line so itβs wise to leave it in these guys hands who low your car inside and out. Canβt say enough positive things about them and know that theyβre the best German mechanics in the County.
Ive have taken my 2001 540i BMW there for other repairs and have been a loyal customer. I havent had any previous issues with repairs. Last week I wanted my passenger window regulator repaired and spoke with Austin. they replaced it for a cost of around 877.00 I also asked if they could replace the seal around the front and rear window seal. I received a quote of 645.00. and felt that was a bit too much. When I asked why so high a price was told the entire window has to be removed due to the vehicles year model.. I decided to take it to a window repair place and the cost was 320.00 they also told me that the window did not need to be removed that it simply needed the new seal fitted into the windows groove. German auto repair, if you dont do that type of work dont offer it. You should have just decline and directed me to the best place to have it done, not try and scam a good paying ( 877.00 for window regulator and two clips) customer by offering to replace window seal for twice the price!! If you had no idea of what it would take to repair dont make up a line about that window needing to be removed. Once I had decided to take it elsewhere, I then was told well we dont do that here, we have an off site company that comes and does it and we pass on their cost along with ours..... wow! Rather have been told that from the beginning than to be given a price quote for twice the price for this type of work. Hey its only Christmas time, guess you all need my extra $$.
I was expecting an expensive repair, certainly used to that from the Mini dealer. I was very pleasantly surprised when the staff did not jump to any conclusions and was not eager to perform services that I didnt need, despite my worries that I may need them. They were extremely courteous, upfront, and the whole process was transparent and reassuring. My car was serviced very quickly and returned later that day, which is another shock, considering this was an unannounced drop-in in the morning. Prices are quite reasonable - I work on my own cars so Im quite familiar with parts and typical service prices. EGA charge very reasonable prices, far below the Mini dealer. After the minor service they performed, they gave me a courtesy inspection that was informative and helpful and even washed my car. Something I did not expect for a small $136 service. Lastly, judging from the range of late-model German cars they regularly work on, it is obvious they have all the necessary equipment and expertise to perform work comparable to a dealer. Will definitely continue to work with them, really glad I found this place. Refreshingly different. Places like this are rare and highly valued by consumers like me. The focus is on repeat clientele, so they take good care of their customers.
New to the area, so looking for a trusted / Best in Breed Porsche mechanic. I found them with Escondido German Auto. Brought my 2018 Porsche Macan S for its annual maintenance. Not only were they 60% ($900 vs $400) lower than the Porsche dealership, but they provided Dealership quality level service. They provided me with a loaner car, washed my car, and not just a simple rinse but they wiped down the exterior to a beautiful shine. I also noticed that the acceleration performance had a little more zip, than what I experienced last time I brought the car for my last annual service with the Porsche dealership in the SF Bay Area. Highly Recommend this shop, very happy with the level of service and attention to my cars needs !!!
Worst shop ever. Drive my car for 160miles with loose steer rack that they canβt solve for real! One of those worker flip off at me on the street for revenge. Impressed.
I have worked with Derek at a high end dealer in the San Diego for years, and I can assure you you will get the best quality service you can find. Dusty, Derek, Rob, and others of the EGA team are also very good and car enthusiasts that spend many of their weekends building, and at that track, with their race car. They are a top shop, and if you are anywhere in San Diego area you will be doing yourself a favor by using their top notch services.
Took my RV for maintenance, like I always do. They did a great job identified possible future problems and addressed them. I feel very comfortable with EGA. Servicing my Sprinter LTV.
Derek and crew are exceptional. A repair facility that is ethical. Awesome! A repair facility that know what they are doing and stands behind their work! PRICELESS.... Would not hesitate to recommend for any German car repair or service.
Knowledgeable people. Excellent service. Would recommend highly for any German automotive needs. Not cheap but worth every penny!
Spoke with Derek, very good customer service, he helped me with every question I had, and even provided alternatives for different things in my interest. Wouldnβt imagine going anywhere else for my car. Very good!!
The report that I received for my 90,000 mile checkup was quite thorough. It included photos, videos, and data to explain what the condition of every aspect of the car was. There was no pressure to complete repair items that are needed but not dire.I also received a Courtesy Shuttle ride home. All employees were courteous, helpful, and willing to listen and respond.The ease of making appointments and receiving information by email is quite convenient.
We are new in the area and so blessed to find EGA. Very clean, prompt, professionals, high quality auto repair shop. Very much appreciate their exceptional customer service. Will absolutely share and recommend with friends and family.
Best auto shop for German cars in SD. EGA technicians will give a honest diagnosis of your vehicle with detailed procedures needed and a price at the same time. Use EGA for all your vehicle needs.
As a first time customer I was impressed with how friendly professional and efficient they were in solving my problem and getting my 2005 Mini Cooper back on the road... I highly recommend them !
I love their knowledge and professionalism. The lounge is comfortable for waiting and they take care of their customers. I feel they are honest and timely. I would recommend them to all!
I found the staff to be very helpful in assisting me with my vehicleβs service. They provide regular follow ups to confirm bookings and it was very easy to reschedule when I needed to.A detailed report was sent to me after the diagnostics were done on the vehicle. The report was honest and clear. I am extremely satisfied with the experience at Escondido German Auto.
Do not take your German Auto anywhere else, these folks are the very best professionals in Southern California. Even though they did not end up repairing my Audi, their thorough diagnostics of my vehicle was second to none and they offered solutions at every turn. Do not go anywhere else; if I could offer them a 6th star for service I certainly would. In a world of diminishing customer service...β¦β¦β¦β¦.these folks still get it!
Superb Service at Escondido German AutoThis review is pass overdue so here we go. Coming from Germany and from a BMW family all my life with a cousin working as Master Mechanic at BMW Munich for over 20 plus years, I can assure everyone that Escondido German Auto customer service, European Auto knowledge, repair, etc is at the highest expectation you will find not only in Escondido, San Diego & County but in the Country.Your not only a customer you are part of the Escondido German Auto family, they do not sugar code you nor telling you you need additional work done which doesnt. Every time I am having my BMW X3 in for service or other I get my car back preforming perfectly or yesterday just stopping by due a light malfunction with out appointment being taken care of in matter of 5 minutes.Overall, I am glad I done my research and picked Escondido German Auto for my car services as well referring friends to Escondido German Auto. If I could I would give 10 stars.Thank you Alex & Derek as well the crew of Escondido German Auto!
I have dealt with EGA before. I like Alex and Derek. Kyle, their newest service advisor is not it. His understanding of a vehicle is less than mine, yet he wants to educate me. The experience of dealing with Kyle is...Yesterday morning, my son called and asked for the status of the car, the owner, Derek told him it should be done later on in the day. When my husband called at 3:45pm yesterday to ask for the status of the car, Kyle told him realistically Thursday. Fast forward to 5pm, same day, Kyle called me and informed me the car is ready. I think communication training is in line with what they tell the customer.UPDATEWhen I was paying for the bill, Kyle informed me that there will be a percent charged extra as their processing fee for using credit card. He also informed me the credit card will donate these fees to charity. I ended up not using credit card but found out later in the state of California, it is illegal to charge a percentage extra for credit card processing fee.
While all here have been beyond professional, Derek in particular has helped more than duty requires. They have explained things simply to the novice, and they have always ensured that my best interests are met. Cannot speak highly enough about this shop. I trust them implicitly.
Great Service Experience as usual. Routine oil change included a comprehensive status report on the condition of my Sprinter as well as a complimentary vehicle wash. Thanks again!
We always take our Mercedes to Escondido German Auto for general maintenance and other specific repairs. We are very pleased with their caring about our car. The have very prompt service and expert knowledge in repairing any problems we are having and we are quickly back on the road. We have brought our car here for several years and we are very happy to have found this repair shop for our 2002 Mercedes. We trust their judgment completely and will go to NO one else.
I have a Porsche Carera..a 1999..since I purchased it a few years ago EGA has kept it in flawless running order. They communicate very effectively, make everything easy and do fantastic work. Its the best auto service place Ive ever been to..and the car continues to run at super high performance perfection..thanks to Derek, Alex, Keith and their whole staff. Thank you, thank you..you make owning this care the real pleasure it was meant to be!
I am new to the area and read the Yelp reviews to determine where to take my Mercedes for repair. My brake lights about worn pads came up on the dash computer. Escondido German advised me over the phone and I had an appointment in two days. The shop is clean and very up-to-date in their technology and communication. I am very satisfied with the results, my car is fixed, they washed it and it was clean upon pick up. I will be back as well as all the cars in our household.
Spent a few years looking for a competent shop. The biggest reason was excessive play in the steering wheel. EGA fixed the steering wheel the other shop said couldnt be fixed. Since then, I have been going to EGA for regular service and maintenance for more than three years. The work is always done correctly, regardless of how big the job. I am a real pain in the butt to satisfy and all I can say is EGAs service is AWESOME.
First VisitI cannot express how great of an experience I had here. Brought my M3 to them as itβs out of warranty now. Lol. Anyways, from the initial call to them to me driving away the next day was top notch.Kristin, and her superior customer service, walked me from beginning to end and was very upfront and courteous!The text updates were awesome, including estimates!The pick up was exceptional! Car was washed thoroughly and the EGA Digital inspection report was informational. Kristin was not pushy (like you get from dealerships) and simply stated that we are keeping an eye on these cautionary things that donβt necessarily need to be serviced now. Itβs like a red/yellow/green light report. Iβve never received one from a BMW dealership, and weβve owned multiple BMWβs over the last two decades. Very very useful indeed.If you set up an appointment much in advance, you may be able to secure a loaner. Yup, they have a few loaners.Derek, the owner, was kind enough to meet me upon my exit and hear my feedback.Will be bringing in my wifeβs X5 in next.Side note, called 3 other shops in Escondido and they were the least expensive for my type of service. Definitely got my moneyβs worth.Friendly staff with great knowledge!
We found EGA in 2015 when we moved with our Audi 4 2006 from Canada to Southern California. Derek helped us with tremendous efforts to get the necessary paperwork from Audi to get our car registered - he did not promise anything, but he made it happen - wow ( we had tried before privately for weeks to no avail). The regular services EGA provides are obviously fully to the manufacturer standards, but significantly lower priced than we would get them from the dealerships. EGA understands that we want to use this car as long as it makes it because this is the best use of resources and money. Special mention the front desk lady, Alex: She has the things and the folks there under control and knows how to organize things, ask the right questions, always friendly and patient, but also clear. Good thing also: Very good additional service, options to get a loaner, or bringing you somewhere. Very nice, reliable, reasonable people - last not least a great Oktoberfest every year with Derek in Bavarian leather pants.
Very friendly staff, rental vehicles are a plus. Explanation and breakdown of services make understanding exactly what the issues are a breeze.
Honest. Super fast. Super clean, comfy and stocked wait room. Highly recommend!
Quality of work is top notch here and they take their time to troubleshoot all the issues in detail and provide the appropriate recommendations and educate the owner (Derek and Alex are great). You will never feel pressured to do anything you donβt want to. The price is also reasonable and the facility, including the waiting room area is well maintained, clean, and welcoming. I have both of my cars serviced here and have no reason to switch. Highly recommend.
Ive brought my BMW to Escondido German auto for the past 5 years. I wouldnt trust anyone else working on my car but them. Theyre all friendly and happy to be there. They have a nice waiting area but I have never had to stay due to the awesome complimentary shuttle they provide. They also have rental vehicles that Ive used as well for longer maintenance. One thing that I love is that they do complimentary vehicle inspections every visit and have detailed photos and comments that they email you. Derek and the team are awesome and I would recommend them to anyone.
I wish I had found EGA a long time ago. This place really knows what it is doing, and I was impressed with their professionalism, and honesty, They were very thorough in their inspection, and made it clear what was necessary now, and what could wait. I will be taking my mercedes to them from now on. Only wish I had more German cars.
5 Stars...Nice place...took pictures of my car and showed health though the pictures, didnt quite diagnose the problem with my car...took me home and picked me up through their courtesy shuttle. ( My BMW needed a new battery because the one in it was was the wrong group size & had 60% health ) BMWs btw eat voltage and require nothing less so I found out. Plus they are a pricey when it comes to part cost. Quoted 635.00 in ignition coils (8 of them) Got brand new Boschs for 180.00. price for installation was 235.00 which honestly not bad ( especially if you ever tried to work on a V8 BMW )
I took my car here because it wasnt going to pass smog and a friend of a friend mentioned this place and I found out they also had good YELP reviews as well. I knew going in I had to replace my vacuum pump at some point but didnt know what the real problems was. Right of the bat, their prices were more competitive than any of the other shops in the area specializing on German cars. I drop the car off before noon and picked it up around 4:30; not only they didnt charged me for the diagnostic but they told me the faultiness they discovered was under manufacture warranty and to take my car to the dealer and washed my car. I am definitely going back when ready to replace my vacuum pump since is not urgent yet but will continue taking my car there for any future services I may need. Honest shops are hard to find, they could of told me anything and charge me for something but instead, they were honest, professionals and courteous and to me that priceless!!!
Our 2001 Porsche 911 has been babied since we got it in 2001. We wouldnt take it anywhere that didnt treat it as we would. Escondido German Automotive is the perfect place for all of this Porsches servicing and maintenance. We are so happy with Derek and his staff of mechanics. The followup and dedicated care that Escondidio German Automotive provides us and our loved Porsche are very special. Highly recommended for any German made automobile.
I have taken my 98 Mercedes ML320 in a few times over the years. They have done great work and always get the issue fixed in a timely manner. They are not the cheapest but there is a lot of value in their work. They take the time to do full inspection and send you pictures of everything they look at and inspect, color coding all areas inspected (green, yellow, and red) indicating a good, moderate, to severe condition. They give you a full detailed report of your vehicles overall heath. I definitely recommend EGA to anyone who wants a job done right.
Excellent shop ... professional, knowledgeable and factory trained individuals on Porsche, Mercedes, BMW and Volkswagen. Even have the factory authorized diagnostic equipment that typically only the factory dealers have on-site so the most challenging issues can be diagnosed, reprogrammed and/or updated. Very fair and reasonable estimates. Could not be more pleased for my Cayenne, X3 and Mercedes.
These Guys took time to listen to my situation. Gave me an estimation.Managed to stay within budget and estimation. I would recommend themto anyone that wants a reasonable price and quality work.The work place was clean and organized. That tells me something about howthey approach work. They seem to really enjoy their work.And besides they have good water to drink.
We just picked up our 2004 BMW from repair and as always the service we received was top notch! We have been coming here for years. From drop off to pick up, communication was fast and informative. We would not consider another repair place for our service, Highly Recommend!
If you are looking for a auto shop that will quickly, safely, and correctly fix, repair, or service your European vehicle, I would highly recommend Escondido German Auto! Derek and his team have always work together to answer all of my questions and concerns and then follow up several days later to insure my vehicle is preforming to meet my expectations. I will not take my European cars to anyone other then Derek and his team at Escondido German Auto!
The staff is courteous and knowledgeable. High quality service done with integrity at very reasonable rates. I donβt just recommend, I highly recommend Escondido German Auto for all your German car needs.
I always get exceptional service at Escondido German Auto, and this latest example was just another reason why I will only bring my Mercedes here. They worked me in on a very busy day, and did everything they could to get me my car back the same day as I really needed to have it back. The entire team here is awesome.
They did a very thorough job of assessing my new VW Beetle before I would purchase it. I have never felt so good about spending 230.00 in my life! They fit me into a very busy day and had the car all day. They took pictures and explained everything to me. Derek, Alex and the mechanics all do fantastic work. Bring your car here, you will not be disappointed!
This is the place to go to if you want service that you can trust and an entire team that really cares at a reasonable cost! They did a lot of different needed services to my car that were overdue and fixed a long standing oil leak that for years was miss-diagnosed by other repair shops. This is my go to place for stress free BMW repairs.
I have been very pleased with Escondido German Auto and have been going here for the past few years. They are experts in what they do, trustworthy, and the customer service is top notch. Everyone there is very friendly and they are never pushy about their service recommendations. Its a far drive from where I live, but Im willing to go the long distance because I know both my car and I will appreciate the decision.
Escondido German Auto is fantastic. They keep my 2000 Audi TT Roadster running like new. The staff is professional, knowledgeable friendly and take obvious pride in what they do. I have never seen a cleaner shop floor! Explanation of issues and services is clear and never pushy. While maintaining an aging German car is not cheap, I always drive away happy.
Loving my new repair shop! This team is professional, helpful and reasonable to work with. You get calls back, a professional report with real time photos and straight talk - what you have to do now and what can wait. Alex, Dusty, Derek and team are super.
As always, my experience was great, from start to finish. The pros at Escondido German Auto dont always get to see their customers at the best of times, but even then, they make the experience a good one. I know my car is in good hands when I leave it with the crew. Thanks again!
Could not have been happier with the people at Escondido German Auto. Both the quality of their work and their customer service are top notch. I will not take my Mercedes any place else. I recommend you dont either, whatever German car you drive. Simply the best mechanics Ive ever had.
I can not say enough GOOD about Escondido German Auto. From the minute I arrived, it felt right. Alex greeted me and made me feel at ease. The place is very clean and very busy. Since I needed help fast, she managed to squeeze me in. She also offered me a ride home. Within a short time I received an inspection of my car in my email, complete with photos. I have never had such OUTSTANDING service. When I got my car back....it ran better than it did before my issue! Thanks to Derek, Matt and the whole crew at Escondido German Auto. THE BEST!
We love this place. They are real pros and service all of our cars. They are honest, dependable, detail-oriented and professional.
So hard to find good mechanics and honest service anymore, even harder with an 06 Sprinter but I just did. I will be taking my Sprinter here for everything I need. Great service, friendly staff, quality workmanship and of course personal service. I would highly recommend going to Escondido German Auto Center for all of your German machine needs.
The staff at Escondido German Auto are knowledgeable, friendly, and a pleasure to do business with. These people know their stuff. If you drive a German automobile, it deserves to be serviced here. If youre searching for an independent shop to look after you post-warranty, stop searching. This is the place. Thanks to the team at EGA for looking after my Porsche 911 and making the experience a great one.
The level of detail is impressive. They document everything with photographs and status with a web application.
Excellent professionals and technicians treating you like family. Been in business with EGA since 2011 and always been honest, direct and fair with my vehicles repairs. Derek and Dusty have my business as long I keep owing German vehicles...and that will be for while!
The service there is great! I have been taking my car to EGA for two years now and I am delighted with the great service that they offer and the honesty of all the employees. They are definitely the place to go if your car has any issues!
The Escondido German Auto staff is top notch in service and repair. I was completely satisfied with the price and work performed on my porsche. I really like how they kept me updated on the status of parts and repairs. I highly recommend this shop.
Awesome service and reasonable prices. I appreciate their clear communication and no pressure environment. Always greeted with a smile!
The Best service in every way. Youll enjoy these experts handling your vehicle. 5 stars and beyond for sure.
Ive been taking my car here since I bought it almost 3 years ago and I can honestly say these guys are the greatest! Always fast and reliable service, reasonable price (much cheaper than the stealer), and the quality of work they do is amazing. I have never had anything go wrong with something they have worked on, nor do I think anything ever will based on how meticulous they are making sure everything is done the right way. Just as an added bonus in my opinion, they also give your car a complementary wash so it looks as clean as it drives when you pick it up!
This shop is first class. Always up to date on the latest and greatest.I only trust them to touch my M3. Strongly recommend them.Excellent service and great people.#ALLABOUTCUSTOMERSERVICES. Davis
They always do a great job.
I have been going here for at least 5 years now. Service is prompt and professional. Work is top notch and they keep me informed of items to keep an eye on for the future. My 2004 3 series with over 200,000 miles is still going. I know when I pick my car up, everything has been checked and it is good to go.
Escondido German Auto is honest, dependable and they know what they are doing when it comes to auto repair! I have been taking my Mini Cooper there for awhile and have been pleased each time with the service and professionalism. Thanks for the jobs well done!
Fantastic service! We were on a driving trip passing through San Diego when my check-engine light came on. Derek was able to fit me in on short notice, check on the issue, and get us on the road again in just an hour or two. He was incredibly nice and helpful, and the waiting area was very nice and comfortable. Good coffee, good wifi, comfy places to sit. And a shuttle to take you where you need to go in the meantime! I dont live in Escondido, but I have only good things to say about this place. If I ever have the opportunity to do business with them in the future, I certainly will.
This shop does a great job, are straightforward and easy to work with. Ask for Alex she is the best! Will help you out and make it as easy as possible!
Wonderful shop, they took great care of my car. Im so pleased to have found this shop. Everyone who works there is helpful, and professional. I highly recommend EGA. My last post, posted before I was finished.
Iβve been bringing my car here for years andIβm always impressed with their quality service, attention to details and their just plain nice. Wouldnβt go anywhere else.
Escondido German auto is the best. So happy I found them. They can work on all my cars. It makes it nice only having to go to one place.
We have brought several cars to Escondido German Auto and we have always had a great experience. They are honest, and the entire team is great to work with. Thank you for taking care of us and our cars...
I have been searching for a trusted with good knowledge mechanics and reasonable repair cost for many years. Finally, I found these guys. Derek, Dustie and Will, they are all awesome! Dedicated, passionate and great services.... I will bring all of my cars to this shop for many years to come. Good job guys!
My wife and I were looking at properties in the area when a brake warning came on in our BMW. We didnt want to risk driving the four hours home and possibly damage our rotors. My wife called EGA, explained, our situation to Alex...luv her!...and they got us in right away. Price, Quality, and Customer service are best we have experienced in our 30+ years driving german autos. Moving to Valley Center and EGA will be definitely be our car care professionals!
I could not give this shop and the people that work there higher praise and kudos! This was my first visit after having used another shop for many years. The attitude of all who helped me including being given a free loaner car just blew me away. I would absolutely use this shop again and would recommend them to anyone without hesitation. Keep up the great work and great friendly attitude guys! In this day and age where there are so many other shops to choose from, great customer service definitely makes a difference!
5 stars service - Its the Best! or Nothing.Thank you Derek and Dusty for going out of your way to help me.Your professionalism, caring, understanding, thoughtfulness, integrity, etc...are greatly appreciated!
If your reading this comment about EGA. LOOK NO FURTHER. If you go some place else your making a HUG mistake. This place is first class all the way. Keep up the excellent work everyone, You guys are a true blessing.
Great customer service. Darick and Alex are great.very honest and helpful
I love it here. The staff are amazing and the service is great! They have the best price in SD!
Escondido German Auto repair is probably one of the fairest auto repair shops I have ever been to. They actually care about you and your car. Alex and Derek are always very nice and helpful and I really appreciate it.**************************************************************************03/2018 Well I had to bring my car in once again to Escondido German Automotive and as usual I was treated very well. I want to thank the young man who drove me home all the way to Poway.. He is such a personable guy who actually remembers what we had talked about 6 months ago! Like I said before.. the whole gang there is great and treat you very well! Thanks guys!
Just had my 90k service done and all the brakes replaced. Excellent service as always. They even managed to save me some money from the original quote.
I like how they send pictures of problems with the car to detail what needs to be done. They are also very good about explaining issues with the car to me. Always honest and nice!
Im not gonna lie. I am incredibly fussy and so is my car. There is absolutely NO WHERE else I would ever take her!! Their customer service is just unbelievably phenomenal and so is their work. They DEFINITELY go above and beyond. German car repair is always pricey but theyre very reasonable. You absolutely get more than you pay for. I cant say enough positive things about them!