Thank you Bruce for getting this bike! The bike was back ordered for a few months. Bruce stayed in touch with me and gave me updates on estimated arrival. The team at cycle city was low pressure and did everything that we agreed to. Thanks for your integrity and making the buying experience stress free.
Absolutely nothing but perfect! Picked up my new bike yesterday and Customer service was great stayed late for me so my bike did not have to set in the rain at my work. Everyone there is so helpful. Great work guys!!!!!
Awesome bike, awesome price, and awesome people. Im now the proud owner of a 2018 Star Eluder Gt all thanks to the team at Cycle City Inc. Chris and Bruce were absolute professionals and made buying a bike from out of state smooth and drama free, so I can only imagine the level of service I would have received in person. So do yourself a favor and take your next stimulus check down to Cycle City Inc and get you a new ride. Thanks for everything.
Love talking ice racing with these guys. They help a lot with my son who is just going to try the sport this winter.
Had some communication issues initially, but once I arrived they were quick and helpful with the sale. They even took care of strapping the bike down in the trailer for me, which was greatly appreciated.I love my new (to me) Honda Valkyrie.
Spoke with salesperson Chris long distance about a Honda CTX700 they had listed on Cycle Trader. They had the closest one to my home. I wanted to sit on it to get a feel for it before deciding to go for this bike over the standard cruisers and big V-Twin full dresser I was used to. The trip was a four hour one, but it was worth it. Chris and Bruce are good people to work with in making a major purchase. The sale went smoothly. I definitely highly recommend this establishment.
Wanted to buy a certain machine from them and they went above and beyond and were actually honest and said it may not be the best one to buy. I really appreciate the honesty. Will definitely continue to look for the right machine and hoping to buy from Cycle City. Thank you
Very friendly and helpful staff. Repair price was $300 less than another provider but never got the call when vehicle was finished so it sat outside weeks longer than needed.
I just purchased a used ATV (sight unseen)from Cycle City. I worked with both Chris and Bruce and was very happy with their service and their desire to make sure I was happy with my purchase. When I picked it up, Bruce helped me tie it down in a torrential rain/ sleet storm. Is a happy customer!
I recommend this place! 😁
The staff here is professional, passionate and very knowledgeable about their business, they take every effort to accomodate and satisfy you. Chris was extraordinary from my very first inquiry email, to the delivery of my bike, Bruce wrapped up paperwork quickly and precisely, I cannot say enough great things about this business and there staff. My experience with getting back into the cycling world has already been wonderful because of Chris, Cycle City, there team.
What a clownfest. Been trying to have a recall done on my pioneer for the last 4 months. First attempt Covid slowdown, second attempt tried to make appointment told i would be contacted.....nothing. Third attempt made appointment last week showed up on time no recall part available. After driving 40 miles, we should have the part in 2-3 days. No phone call, text, email, nothing. Not even a sorry. ll just have to wait and take to a better qualified dealer.
Eric and bruce were great to work with. They went above and beyone per me request of service.
This place rocks. They have been sooooo responsive picking up my machine, servicing it and still getting it back before the weekend. Best service around.
Helpful and not pushy
Exceptional customer service. They answered all my questions. Communication was excellent. And the best deal I could find. Thanks Eric and Chris!
Great service, and guys that really care about the sport. Makes for good conversation.
Yesterday afternoon we blew a tire on our Harley. We called them and they had a tire in stock, they gave me the number to tow service and they were closing. We had the wrecker drop off were they told us. First thing in the morning they got too work on it.great staff, great service and fare prices. This is definitely a place we recommend.
Traveled over from the Sault to get our amazing Honda Talon! Thanks to Bruce, Chris and Heather on helping to get the deal done. Will be back for the next one!
Excellent place to do business. I wish I had more time and money, because I would spend both with Cycle City. Really nice inventory, great products, quality service center. Ive done a lot of work professionally with this type of business and they stand up to any competition Im aware of. Nice business.
Cycle City is amazing!We have bought through them before and they are so helpful. They appreciate working for/with you and you can totally tell!They were wonderful when our machine needed some repairs and got it done as fast as they could. The whole time they kept in contact with us, letting us know what the status was on the machine and what they had found and fixed. (This was super helpful for the fact that we live 1.5 hours away.)Every-time I go in there they know who I am and greet me ASAP. They don’t let you feel like your lost in the wrong store.
Cycle city was awesome. I stopped in for a check engine light on a cross country trip. Came and went in about 20 min no problem kept driving. returned for an oil change. no mechanic but given the drain pan and filter wrench I needed to do the job. Guys in service were the best! Good customer service good honest employees. Thanks cycle city!
I give the service guys five stars from my first experience there. They were patient, helpful, answered my questions, and fixed my generator issue efficiently.
Great service. Super awesome employees.
Good service, good selection, and quality products at fair prices. Ive never been disappointed.
My second time there, first time I bought a moped, they delivered it to my home in Menominee for me when it got warm, second time went to esky honda for a new snow blower tire, nobody in Menominee could fix it or order me one, didnt need a new tire, the service guy fixed the tire for me, No Charge! He said he was new in the service dept., very very good service, long drive but Menominee lost the Honda dealership, Kudos to the new guy in service dept at cycle city! I will be back! What a great crew!
Always good. Buying or getting service.
Wery pleasant and nice people. Awesome place.
These guys went out of their way to help my dilemma! TJ took me to a Hotel and picked me up for the part order repair and and Nick found a very serious problem other than replacing tire! Wonderful guys!
They have a great selection of machines and had vey good service.
Only seem to wanna make money in sales I came in to get professional service they told me they could order my part I can do the myself online a parts department should carry all parts and 90% of hondas have this part i was trying to pick up
Purchased a Honda Africa Twin here and keep going back.Decent prices and excellent service.One of the best dealerships i have ever dealt with in over 40 years of motorcycling.
The parts department has the most knowledgeable people who are understanding, friendly and authentic. These folks dont just sit behind a desk. They know their stuff from experience and are eager to help you with your needs. Thx!
Had a delivery at this place,dropoff some vehicles. great place,very quick
Thorough and very informative. Very friendly atmosphere and were willing to help and satisfy the customer.
I was going to trade in a moped. They would only give me $200.00 below trade in blue book value. Saleman was nice. Manager is the one I have a problem with
Bob was awesome to work with. He goes the extra mile to make sure your experience with them is a good one.
These guys really saved the day for us! Buddy and I were on a long dual-sport motorcycle trip far away from home when his chain started stretching to the point where it could no longer be adjusted. We showed up shortly before closing time and was met in the parking lot by a sales person and explained our situation, he told us to meet him at the service bay and him and the techs were very helpful in letting us borrow a tool to fix his bike in the parking lot on very short notice. These guys are genuine and really helpful. At no point did they make us feel as we were an inconvenience. The previous shop we stopped at in Iron Mountain were of ZERO help (no wonder the place is for sale, no customer service). I would HIGHLY recommend anyone to go to Cycle City in Escanaba for purchasing and/or servicing their powersports vehicle or getting parts.
Thank you for sending your Thank you, Adam to my husband. Great attention to detail on that guys.
They treated me well. No complaints. Thanks Ken
The staff were great very helpful and friendly
Very helpful place for any parts you need for your atv or motorcycle!
Scheduled some maintenance on my side by side. Only way to do it.
Was an out of Towner treatment was very good got us going again!!
Friendly and competent staff with great prices
Cool little dealership that happened to have my dream bike....long drive but worth it. ... everyone was very friendly
Amazing people. ....Ready to make to make a deal anytime
For older OEM parts, there pretty good!
Nice place. Friendly staff.
Eric is great to do business with
They charged me double for no work done. $ 180.00.
Great service, competitive pricing, and great products.
Once they get you to buy something they could care less about you. Had issue trying to get our side by side in to get fixed they kept putting it off and gave us the run around which it was still under warranty and only a couple months old took over a month for them to fix it wont buy anything from them again.
Nice people, quick to help!
Had the parts I needed
Great place to shop for toys.
For the 85 dollar bill for an oil change, that was too much. Also 4x4 could have been washed off. Oil also spilled on foot rest. Other than that, all was ok.
Awesome people there
Friendly, helpful people.
No pressure, great service.
Exceptional people
Nice inventory
Good people
Very helpful