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COMPETITIVE GEAR
3501 W 12th St, Erie, PA 16505, United States
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COMPETITIVE GEAR
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Mi
Review №1

I purchased my first Trek from Competitive Gear 35 years ago. Now I’m purchasing one for my five-year-old grandson. Technology has changed a lot in 35 years but the quality is still top-notch

Pa
Review №2

Excellent Service! The business ethics and integrity of the owner is top notch. The products sold are also very high quality. I would highly recommend Competitive Gear.

Al
Review №3

Peter, the owner, was incredible! We came in late morning on a Saturday with two bikes in need of repairs and he and another mechanic got on it right away. They took the time to troubleshoot the problem and make sure that our bikes were working perfectly before charging us a very fair price and sending us on our way. Peter even gave us a recommendation on where to ride later in the day. Excellent service!

ro
Review №4

Knowledgeable and friendly staff have been helping us with our biking needs for years. Current stock may be down because of pandemic but they are still helping us to find the bikes we want! Highly recommend. Locally owned!

Ro
Review №5

Great Service, Jackie was so sweet and gave us good info. I love my Trek ! Will definitely be my place for my bike repairs or my next new bike !

Cu
Review №6

Very pleased with my experience at Competitive Gear. I drove 4 hours to their shop to pick up a bike that I couldnt find anywhere closer. The staff was friendly and helpful through the process. They took the time to make sure the bike was calibrated before I took it home. I couldnt have asked for anything more!

Br
Review №7

Nothing but the best brands and staffed by people who not only know their stuff but loving talking about bikes and riding. You may be paying a higher price but you get it back in high quality merchandise and outstanding service.

Br
Review №8

Outstanding experience from start to finish. Peter took the time to make sure it was the right bike for me when I called and wanted to purchase it over the phone. On pick-up day, Peter and the team again invested a good amount of time to make sure the bike was fit properly for me and ensure I was able to do all of the basic care and maintenance. Compared to other bike shops, this experience stands above as far easier and much more customer-centric - what a refreshing change.

Ge
Review №9

Friendly staff with a welcoming environment. Knowledgeable repair techs and salesmen. Always a good experience when doing business. Great bike shop.

B2
Review №10

Great experience. Jackie treated us well. I live in about 115 miles from the store, but called and ask if they had the bike for my grandson and they did. They set it aside for me and I drove there the next day and picked it up. It was prepped and ready to go, just as Jackie said it would be. She was very helpful. Thanks.

Ri
Review №11

I cant begin to tell you how much I appreciate your help in finding a bike for me that fits! Each of the staff members with who we had interaction were patient, professional, and helpful. Especially, I want to thank Jackie who made the adjustments to the bike, and the shop owner (sorry, I forgot your name) who took my phone calls with good humor. Thanks to all of you!

Jo
Review №12

Best place in town. They make everything super easy. They ask a few simple questions, and I walk out with the perfect bike.

Ma
Review №13

Each visit, they are helpful with care and operation of my Specialized bike. Filled up my tires 😀 Put new tires on my Trek and have it again for tune up. Great for expert or beginner.

Gr
Review №14

Best place to go for parts, service and bikes!

Da
Review №15

Very helpful staff each time I go in. Im new to mountain biking and they have had answers for all of my questions thus far. I even needed to get my first tune-up on my new bike and they had no issue doing it for me on short notice so I was ready for my next ride. Love my new bike!

Je
Review №16

Great friendly and fast service! We will definitely be going back.

Br
Review №17

Always accommodating. Always professional. There is no other choice.

R.
Review №18

Excellent bike!! Tony and Peter were awesome to work with! I am one very happy costumer! Highly recommended Competitive Gear!!

Jo
Review №19

I was very happy patronizing this place. The staff was so helpful and patient and willing to give you as much info as you needed. we had been here a few times as I was in the process of looking for a new bike. People say Trek cost so much because its a name but after reviewing their products online and comparing them with other products Trek is definitely a better quality product. The owner help me both times and was able to get me on a bike after 15 years of not getting on one. You are able to ride their bikes and subdivision across the road if youd like so you can get accustomed to a bike and see if its right for you. On my second visit I ended up trying a different bike to see if the original when I got on with what Ive liked. Needless to say I rode out with the first one that he said I would. Now I have a bike that will help me exercise but also enjoy time with my family.

An
Review №20

If you looking for a bike or if yours need repaired see the folks at Competitive Gear.

Ro
Review №21

Absolutely disappointing customer service. Ive really been wanting to get into cycling (mountain biking specifically) and all they did was crack jokes about not being in stock. Asked if there was something else they could recommend and, again, all I got was jokes about, Not unless you have $6,000!Didnt even give me a chance to tell them I was a beginner and was really looking for some help. Made me feel completely unwelcome. I decided to leave instead of continuing to try and talk to them. Embarrassing.

St
Review №22

Peter and team are always so friendly and willing to help.

Ro
Review №23

Very nice! And good service!

Je
Review №24

Excellent service by knowledgeable and friendly staff. I purchased my Townie there two years ago and wouldn’t go anywhere else for service...

Ro
Review №25

Top notch service and expertise!! Shop is super busy with a great, knowledgeable, and patient staff ready and willing to help out whomever comes through the door! Keep up the great work Competitive Gear!

Jo
Review №26

Top brands, down-to-earth customer service

R
Review №27

Clearly everyone at Competitive Gear is an experienced cyclist. For a newcomer to the sport this is a plus but could also be intimidating. The staff at Competitive Gear go out of their way to make sure the novice is placed with the correct bike & gear and makes sure all of ones questions are answered. Dont let the name of the establishment scare you - the store environment is as collegial and welcoming as can be (plus two adorable dogs on premise). I look forward to doing business (or just stopping by to visit) in the future.

Os
Review №28

Peter was very professional. He was honest and responsive to all communications. He held the bike for me for two weeks until I traveled from MD to PA to pick it up. When I arrived, he was very informed. Picking up the bike was hassle free. They got me in and out the door quickly. Now Im enjoying my bike. Overall, excellent service!

Bo
Review №29

This is the second Trek I bought from Competitive Gear, the first for my teenage son (FX3) and now one for me (FX 4 Carbon). I consider myself an avid cycler (over 3500 miles last year) but honestly dont know a lot about bikes. Everyone at Competitive Gear is knowledgeable and friendly, they went out of their way to make the buying experience positive. With my first purchase we were even able to do a no contact sale this spring during the pandemic. I highly recommend Competitive Gear.

Er
Review №30

Great customer service! Thanks to Jackie for her help in locating a bike for me.

Mi
Review №31

Peter is so friendly and patient and does not ever pressure anyone just to make a sale. His professional expertise on helping people select the right equipment to purchase is his passion. Extensive and thorough time spent with the customer on becoming familiar with the product to ensure safety. Great overall experience. Extremely satisfied!

Ra
Review №32

Great place to do business, service is the best and very quick. they have earned my continued business

He
Review №33

Seems like a really nice place. I drove all the way there from East Springfield. I needed gear shifters for my bike. I asked if they had any, but one of the guys said he couldnt sell me one unless he saw my bike. He didnt ask me anything about the bike, just said I had to bring the bike in and come back. I knew what I needed. I couldnt understand why I couldnt just give him the info and see what they had. I dont know . I can tell Google that stuff and get all kinds of options. Im sure its a great store, but they didnt seem eager to help me.

Sl
Review №34

Prompt friendly service! Cant ask for more.

Da
Review №35

Quick professional service every time.

Da
Review №36

Competitive Gear is the best bike shop on the planet. I have bought bikes there from 1996. Peter is the most handsome man on the planet and has been handsome since at least that time. He keeps my drivetrain silent and gives great hugs. COMP GEAR FOREVER.

Ro
Review №37

Great place for service! Very helpful staff

Ma
Review №38

Highly knowledgeable and extremely accommodating. Pete and his team were able to help my wife and I make an informed purchase decision over the telephone, as the store was closed due to COVID-19. Pete even delivered the bikes to our home prior to my wifes birthday as added surprise.Oh. And the bikes are great too! Thanks Pete and Competitive Gear.

Ca
Review №39

New to buying any bike outside of Walmart and they were super helpful. The first bike recommended to me was the one I was leaning towards when looking online. Thanks to everyone there!

Jo
Review №40

Fast service and exceptionally friendly staff

Ed
Review №41

I made the drive up from Pittsburgh to purchase a bike that I couldnt find anywhere else. I e-mailed back and forth a bit with the owner the day before and asked him to hold it. The day I arrived, they had it all ready to go, I was in and out in ten minutes. The employees were friendly and helpful. In a word, perfection.

Ry
Review №42

Very knowledgeable staff. I buy most of my accessories for my road bike there. Fair prices for repairs.

Ch
Review №43

Wow I cant thank Peter and the staff enough. During this trying time they went above and beyond to get me back on a bike. They could have told me to wait but found away to make it happed. I would highly recommend paying them a visit. The Trek Verve 2 is wonderful.

Aa
Review №44

Eric is very friendly and helpful. He worked hard to diagnose the problem with my bike and asked questions of his coworkers to come to a solution. I am very pleased with his effort and the results of my visit.

Pa
Review №45

Knowledge and efficient service provided. Nice selection of accessories. Highly recommended.

Sc
Review №46

Brought my bike in expecting a pricy repair, and it ended up being much less than I thought!Great service. I’ll definitely use them again.

Sh
Review №47

Everyone is very friendly and the service is great!

Ju
Review №48

Competitive Gear made buying my son a new bike so easy. After a short conversation over the phone the bike was delivered and ready to go a few days later. The bike looked and rode great and my son couldn’t have been happier!

Kr
Review №49

Peter was so great to work with. I trusted his knowledge and years of experience when I went to buy a bike. Youre in good hands with Competitive Gear!

el
Review №50

I drove a total of 9 hours to go buy a bike from them, and I couldnt be more pleased by their eagerness to help, worm personality and professional advice, you could tell, they love bikes wanted people to enjoy them. great experience and If I have to, I will do it again

Ma
Review №51

I took my bike here today to get the wheels trued. Best 30 bucks Ive ever put into a bicycle. Excellent and quick service. Only place in erie Ill bring my bike to going forward.

Al
Review №52

Staff is very knowledgeable and easy to deal with. All bikes and accessories are upper end so you do not have to worry about purchasing inferior products. If something does not fit exactly correct or something does not work as you wanted it to they will take the item back without an issue.

bo
Review №53

When you speak of excellence you are talking about Competitive Gear. Peter and his crew provide only the best product and service second to none.You will not be disappointed.

Da
Review №54

The staff is great and very helpful/knowledgeable. No one is pretentious or makes you feel lost. Very laid back with great selection for beginners to advanced cyclists alike. Best bike shop in Erie!

Ri
Review №55

I highly recommend competitive gear! The owner is awesome, they have a great selection of bikes and accessories. What more could you ask for.

He
Review №56

The staff is awesome, I LOVE them all (including the sweet 4 legged furry friends)!!! My first real mountain bike was purchased here. The Trek Fuel EX 8 Plus made for an awesome ride. I couldnt be more excited about my new bike!!!

Jo
Review №57

Any time i have a question about anything cycling.....someone behind the counter gives me an answer. Everything in this store is of the highest quality. You wont be disappointed.

Da
Review №58

Thank you to everyone at Competitive Gear - your knowledge, your kindness, your professionalism - all appreciated. Once again they were able to solve my bike problem - I’m happily back on my bike!

Ge
Review №59

Excellent service, great staff, always informed and willing to help. I would highly recommend them regarding service needs or if you are in the market for a new bike. I have purchased several from them over the years and have been very happy. Great job guys!

Ja
Review №60

No B.S.! Told me what could be serviced and what couldn’t. Straight answers and I trust their professionalism. I would definitely return which I will in the near future.

Di
Review №61

We recently bought two Trek E-bikes and the service we received was wonderful. The staff was very knowledgeable and efficient in getting our bikes to us . We plan on buying all of the accessories from them and we are very satisfied and happy with our bikes.

Se
Review №62

Competitive Gear is a great place to get your bike and all the services. Always helpful and knowledgeable staff will help you choose correctly.

Ca
Review №63

Ive been a customer for over 20 years. Pete and his staff are the best.

Ch
Review №64

Best cycling shop in town! All the staff are extremely knowledgeable. I am still relatively new to the world of cycling and the staff have patiently explained (and re-explained) things to me. Problems with my bike have been promptly resolved. Would highly recommend!

Du
Review №65

It’s a great place. Very good and well trained staff. Pete is great he will fix you up for your 2020 Dream Bike!

Ro
Review №66

Excellent value add education. No rush. No question is stupid. These highly knowledgeable experts are passionate about bicycling, and they are willing to share their extensive experience to make it wonderful for you. One of the best entry level experiences into another world Ive had. Service is excellent. They take pride in their work to make sure it is done right. Just what a great local business should be!

Wa
Review №67

THE BEST

Et
Review №68

The shop was extremely friendly and helpful. I am newer to cycling and I never felt like I had a dumb question. They gave me an excellent deal and I would recommend the shop to anyone looking for a bike

Ma
Review №69

Amazing service! The guys in there got my problem fixed fast so I could make it in time to ride the trails! Great atmosphere and super nice staff. I wouldn’t take my bike anywhere else.

Ma
Review №70

The best show in town!!!!! Peter and his crew are the ONLY people to touch my bike!!!!! Peter built my bike for me years ago and love it!So friendly, happy and the atmosphere is fun!Thanks, all!

Mi
Review №71

Very knowledgeable people who love biking and the culture that goes with it.

Jo
Review №72

Outstanding service! I am a longtime customer and have never been disappointed. It is great to talk to someone who really knows what they are doing and genuinely wants to help you.

j
Review №73

The team is very knowledgeable and works with your cycling needs to make sure you have the correct items for the way you intend to enjoy the cycling experience from beginner to racing.

mi
Review №74

Peter and his staff are the best in town!Peters expertise in the cycling world is fantastic!

Jo
Review №75

The best bicycle shop in Erie - Great selection, friendly staff, reasonable prices.

Be
Review №76

Peter and his crew are knowledgeable and professional. And they all have a passion for cycling! 5 out of 5 stars!

er
Review №77

Great selection of bikes and equipment and very knowledgeable staff.

Ja
Review №78

Salesman was very prompt, helpful and knowledgeable. I have not put my new E-Bike through it’s paces yet.

Br
Review №79

Very friendly, knowledgeable staff. Great, fast service. Confident they will always be able to help me. Good prices.

WV
Review №80

Friendly staff, good listeners, helpful and competent. Top quality bikes, replacement parts and service. Should be considered as the regions top choice for cycling.

Dr
Review №81

Fantastic customer service, very personable staff, great taste in music!

Ge
Review №82

My go to bike shop since 1988!

Ma
Review №83

Great team, always courteous and helpful! Would recommend to anyone looking for a new bike or any accessories.

Da
Review №84

Thank you for setting me up Pete, I love this new bike!!

Ma
Review №85

Always a pleasant experience. Knowledgeable staff. Good selection. Cant go wrong coming here for your biking needs.

To
Review №86

Always a great experience, the crew at Competitive Gear are always helpful.

Ia
Review №87

I want to ride my bicycle. Local business that has been around a long time. Easy access, great location. Purchased majority of my gear from the store.

Wa
Review №88

Very friendly sales and staff with the excellent know how when buying a Trek Bicycle

Ro
Review №89

Great service, amazing people!

Jo
Review №90

Top notch service from people who actually ride. Great shop

Jo
Review №91

Outstanding service! Helped me pick out a great bike and really went the extra mile in making sure I got the bike that was right for me.

An
Review №92

Awesome place and ppl

Bo
Review №93

Very friendly, nice workers. I came in about 20 mins before close one night and they were willing to help me fit and buy a bike without me feeling rushed. Also, when i came in to pick up the bike they were super nice in making sure everything fit well. 5 stars!

Ja
Review №94

Hands down best bike shop in town. The guys are super knowledgeable and helpful. Im always impressed with how clean and well-organized the store is.

Jo
Review №95

Outstanding knowledge on cycling and service.YOU get what you pay for and Competive gear BACKS it up⚡️

P.
Review №96

Very knowledgeable and efficient; staff is always willing to give advice and to explain why Choice A is more appropriate than Choice B (or why it doesnt matter). Repairs and maintenance are always done well.

Ke
Review №97

The best bike shop in Erie. Great sales staff, wonderful mechanics.

De
Review №98

Staff always helpful and go out of their way to help with your needs.

St
Review №99

I have purchased three bikes from Competitive Gear over the years & love each one of them. I use each bike for different purposes & the crew there always keeps them in top shape. I appreciate their straightforward approach, knowledge, & quick turn around time on repairs. I have recommended family members, friends, and patients to Competitive Gear because they have earned my trust and respect.

Fr
Review №100

Excellent Customer Service !Very Helpful and Knowledge-able.Super Friendly too ~They Love their Bikes and Riding ~** I Highly Recommend​ to give them a try.A Satisfied Customer. :)

Information
12 Photos
100 Comments
4.9 Rating
  • Address:3501 W 12th St, Erie, PA 16505, United States
  • Site:http://competitivegear.com/
  • Phone:+1 814-833-8274
Categories
  • Bicycle repair shop
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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