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Forest Park Honda
3339 W Lake Rd, Erie, PA 16505, United States
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Forest Park Honda

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Ty
Review №1

Mark worked on my 225 Honda Outboard. He kept me up-to-date and was very detailed. It was a large project and would highly recommend servicing Honda Outboard here.

Am
Review №2

Took my Honda Metropolitan for inspection a few weeks ago. Forest Park was able to get me in almost a full month sooner than other inspection locations I called! Staff was friendly and courteous. Their patience with explaining inspection outcomes was really appreciated. The inspection cost itself was competitive for the area, so no surprises there. I would definitely recommend them for scooter/motorcycle inspection and if something happens to my scooter, Ill be bringing it to them for service/repair!

Ma
Review №3

I would recommend them to anyone who has Honda bikes, 4 wheelers, etc. Always have been treated good there for more than 20 years.

Jo
Review №4

This place has amazing customer satisfaction and reliable sales people. The people there are really friendly. Ive ordered tons of apparel and am more than satisfied! 5 out of 5 in my book.

Ga
Review №5

Great Costumer Service. Ive always taken my bike there. But, its been a couple of years since its been on been on road. So I took it to get it inspected, new tires put on. Picked it up rode it home and it had some problems. Called the garage, this was on a Saturday. Got a call from them 1st thing Monday morningwanting to pick my bike up to look at it & take care if the repairs. They picked it up on Tueaday morning & by Tueaday afternoon they called to tell me what was wrong & to tell me it was done. Very pleased with the customer service. Highly recommend them. Thank you very much for taking care of my bike.

MS
Review №6

Great service. Very timely. Immediately addressed an oversight after a new install. Had me come right in and fixed on the spot.Sure some might say well of course. They should! Everyone knows that this rarely happens these days. More often than not you might get the old, well lets get you on the schedule next week...Not with Forestpark and not Dominic. All he said was, how soon can you get here.The moment 8 arrived he pulled it right in and had all hands on deck. I was in and out in 30 minutes with it fixed, an explanation, and an apology for the inconvenience. Great job!

Ti
Review №7

Bought my 2020 Fury last fall. Great place

Ri
Review №8

I wouldnt take my 4 wheeler anywhere else for service

Da
Review №9

Matt in parts took good care of me. Nice guy

Kr
Review №10

I drove from Pittsburgh to pick up my dream bike yesterday. I purchased from Forest Park Honda. Karl was my salesman and he was very friendly and knowledgeable. Grace, who works at the dealership as well is an incredibly warm and competent person. I genuinely enjoyed meeting the folks at Forest Park Honda and would recommend shopping there!🏍🏍🏍

J
Review №11

Terrible customer service, went to use my plow for the 1st time after being installed and serviced. Less than 3 minutes into using the plow the hydraulics stop working and it would not angle. I had orginally asked for a oil change on the pump unit because I knew it was low on fluid and needed changed. Well much my surprise after I checked the pump trying to find out why my plow wasnt working, it was still very low and had not been serviced as I requested. I was charged for a service that was never performed properly. When I went to the service to pick up the fluid needed to properly fill the pump to the manufacturer specifications the service manager Dan was very rude, condescending and confrontational. Immediately started to discredit the quality of my plow, saying its an old used unit, when actuality it was purchased there 5 years ago and rarely used in only a few driveways. Ive had 15 year old plows work flawlessly in a residential setting. None the less he refused to acknowledge their mistake of not putting the correct amount of fluid back in the pump or just not changing it at all. They even acted like they were doing me a huge favor of giving me some fluid that I had already paid for that was never installed. When I requested to speak to the owner for a refund Dan got in my face and said good luck the owner is my brother in law, ill make sure you dont receive a refund. Funny thing is Ive run garages and service departments in this town and every year Ive sent new truck customers for plows there. I personally have sent many friends there for purchases of new Rincon and Rubicons in years past. I personally purchased a new Rincon there and was ready for a update as well as looking at one of the Honda side by sides when I orginally dropped my truck off after patiently waiting a month for my orginal appointment. After they finally continued to refuse that a simple mistake could had been made I left only with the fluid I had already paid for, went home filled it properly which their service department failed to do, and the plow Immediately started functioning properly again. Luckily it didnt ruin the pump system and cause more damage that they would have Immediately refused and wrong doing. Ive always been honest in business and realize mistakes happen, its how you fix them that makes you a good service department. When a simple mistake is made and you refuse to fix your mistake it makes you dishonest and shows your lack of professionalism. Your poor decision in taking care of the mistake will actually cost you thousands down the road. I will never recommend your business again and this spring when I purchase my side by side it will definitely be from a competitor due to your unwillingness to resolve this small issue you made much larger.

No
Review №12

Flew from Long Beach Ms to buy a bike here. Wonderful people. Great price. Great service. The ride home was great also.

ax
Review №13

Great place of business! These guys take care of their customers and I have been using them for years. Always a good place for parts and accessories as well.

to
Review №14

Talked to Carl who is one of the owners. Extremely knowledgeable. Very friendly and laid back. I live in Cleveland, but dont mind driving 100 miles to deal with a great shop. Great selection and offers!

Ro
Review №15

Very dependable work and fair

Co
Review №16

Bob at the parts counter is always friendly and super helpful. They dont push extras on you, are very knowledgeable, and make helpful suggestions. Definitely will be going back for more Honda parts. Customer service was excellent!

wo
Review №17

Their parts department is number one in my book. You think your gonna find parts cheaper somewhere else and you never can for the quality. Matt is super helpful,polite and on his game in the parts field. I only shop for genuine Honda parts from forest park and always will

Ga
Review №18

Just bought a new Honda Snow Blower, and the service was spectacular!I have been buying my motorcycles from them since I was a young boy. the sales staff are always very friendly and helpful. I highly recommend them to everyone.Gary

Ro
Review №19

Professional, knowledgeable staff with prompt service. I go to these folks for all my Honda motorcycle needs. Put 4 new spark plugs and motor oil from these guys in my bike and it runs like a champ. Very pleased with their service. Check them out!

Jo
Review №20

We had a great experience in shopping for accessories. The employees were a great help in looking for what we needed. Everyone looking for Honda products and gear should stop in at Forest Park Honda.

Ka
Review №21

Extremely nice, and helpful! If theres anything you need theyre more than willing to help any way they can.

do
Review №22

Dan always has the parts when we need them and gives us a GREAT deal. We have purchased 6 plows and 3 spreaders from him & would never buy plows or spreaders anywhere else.

jo
Review №23

Great service, they know what they are talking about and Will help you even get a lawnmower running without asking for any thing... Great experience!

Za
Review №24

Great people great place

Bi
Review №25

Great place to buy a honda motorcycle very friendly and knowledgeable staff.

Do
Review №26

Top notch, easy to deal with, great family owned business.

Li
Review №27

Great people great service, great place to shop n have motorcycles fixed. I will return!!

Jo
Review №28

Good place but very in deciphered the owner cannot make a decision I tried my best to make a deal with this guy and I wanted to but he just cant make a deal so I dont know what to say maybe youre better off to go somewhere else

Th
Review №29

Second most favorite bikes.

Ch
Review №30

Nice bikes but bad customer service! Stopped in to get a new cruiser left with nothing all because we felt like a bother! Wont be back

Ju
Review №31

Knowledgeable, friendly, helpful owner with a nice selection of new and used motorcycles!

Te
Review №32

Great home town feel and honest people.

Cr
Review №33

Always helpful and friendly service

Pe
Review №34

Carried parts that I needed. Knowledgeable staff.

Jo
Review №35

Nice shop and a great parts dept

Ji
Review №36

Great place for big boy toys

Ch
Review №37

Very rude at counter,I have a hearing problem and when I told the counter person he said in hard of listening too.Will not go back.Spent 650 on an item they had a hard time finding.Need to learn how to treat people.

Ji
Review №38

Nowhere in Meadville to get any snow plow parts, drove all the way to Erie, they have everything we need.

Da
Review №39

Excellent work and customer service!!

Je
Review №40

Great place, great service

gr
Review №41

Great Service department..

Da
Review №42

Nice people to deal with

Ma
Review №43

Great service department!

JD
Review №44

You can trust these guys

Gr
Review №45

Not a lot of gear to choose from, they will order it if need be

Yl
Review №46

Great place!

To
Review №47

All good!

Le
Review №48

Service is not the greatest

Da
Review №49

Awesome!

Am
Review №50

Fixed the bike!!

Da
Review №51

Nice

Ji
Review №52

Always

Information
22 Photos
52 Comments
4.6 Rating
  • Address:3339 W Lake Rd, Erie, PA 16505, United States
  • Site:http://forestparkhonda.com/
  • Phone:+1 814-833-3051
Categories
  • ATV dealer
  • Motorcycle dealer
  • Auto repair shop
  • Boat dealer
  • Honda dealer
  • Motorcycle parts store
  • Outboard motor store
  • Small engine repair service
  • Snowmobile dealer
  • Truck accessories store
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–12PM
  • Thursday:Closed
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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