They had my truck for over 2 months and still couldnt figure out how to put a clutch in it, but they where able to do a partial repair and still charge me over 2500 dollars SAD just SAD! left there with a still broken truck and empty wallet. last dodge I will ever own
Great experience! Low pressure and very helpful! Shane and Kent were very patient and informative in helping us buy the Jeep that we wanted at a price we think is very fair! Great team and would recommend them!
Waited over 2 hours for their porter to come pick me up from my hotel while my vehicle was being serviced here. Ended up walking with my luggage to get here 🥵😡
Jordan helped me buy my RAM. I love it! She was very knowledgeable and helpful. Thank you Jordan.
Just want to say the staff at Jackson of Enid are top notch. Im from a different state and worked with Kent to close the deal. He was great and when I went to pick the truck up, every other staff that I encountered was just as awesome. Props to Chuck for closing and being awesome as well. This is a great dealership to work with!! No complaints here.
My mother had lost her minivan in the rains and was needing a new vehicle, I live in Kansas and was not able to go to Oklahoma and help my mother look for a vehicle, I found an 2006 Dodge Caravan from Jacksons of Enid on line and got a hold of the sale person, Jordan. Jordan was very very helpful, was one of the best sales person that I have had dealing with in a long time. I was able to take care of buying this van for my mother over the phone, and Jordan had everything ready so all my mother had to do was to show up, sign a few documents and drive away in her new minivan. I would highly recommend dealing with Jordan at Jacksons of Enid.
Great service at Jackson Dodge in Enid. Had a motor issue that needed attention, and they handled everything in a timely manner. I would not hesitate to take my truck in for service, or recommend them to a friend. Thanks a bunch.
This is the second pickup i have bought from Jacksons and i have bought a lot of vehicles from a lot of other dealers . Both of my experiences here have been awsome . No one was pushy and they have always been helpful in getting my financing done. The used truck i just bought had a tire issue and i took it in to the service department to ck it out and they replaced all four tires free of charge and didnt give me a hard time about it. Mr Jackson is a great guy and this is a great place to buy a new or used vehicle
Staff is not knowledgeable. They have messed up two different vehicles I own in their shop. One vehicle had around $3,000 in damages. They have been unable to explain what warranty work they completed. Dealers are pushy. I now drive to Kingfisher.
Got our new truck couple days ago. Jordan was amazing. We was very picky with the payments of the truck and she worked with us on lowering them to our liking. Also had to bring the kids along for the deal and she gave them coloring books to keep the busy while the adults talked. She had it going on! Would so come again when the time comes.
I had to wait two days to get my car back because I was supposed to have a warranty on my tire and they are trying to make me pay for the tire so Id basically be paying 250 over just 50 dollars make sure you are not over paying for anything.
I should only say it is not worth it
Easy experience for a first time buyer, bought a truck with minimal hassle. Liz was very helpful with the process.
Why someone hasnt sued these people yet is beyond me. I have never seen such blatant false advertising before in my entire life
We initially stopped at this dealership to have some service work done to our 2012 ram 3500. We met with Travis, and he was very professional. I really liked having 1 got-to person to speak with about all of the work our truck needed. We gave them our budget for this week, and we were able to work out what was a priority this week. We never felt awkward while waiting in the lobby. They had popcorn and drinks, along with a comfy sofa. Since we were in the market for a new truck in the near future... We made our way up front to the sales department. Dwight was on his way out, but stopped to help us, and we are so glad he did. He assisted us witch deciding which truck we would purchase in the future, and even though he knew we would not be buying that day, he was very thorough, and followed through with making sure we were 100% satisfied. He was never pushy or rude. This is by far the best dealership I have ever visited.
All I can say is ENID, ENID ENID ENID. Dont expect much but baseline models and limited supply
Beware folks. Shane Jackson, the manager, lied to me about the condition of one of his used vehicles which turned out to have serious problems. I drove 4 hours to buy a car from them at a premium price but was told it was perfect. When I got there the top would not go all the way down, car was slow to start, oil leaks under the hood, major scratches on the passenger door that they tried to hide by wiping oil over them. This dealership is not to be trusted in any way! I found these issues as they were pressuring me to sign the paperwork. Thank the lord I dodged a bullet here...
Had a really great experience. Called to get my truck serviced, a tire rotation, and a recall completed. Was told if I arrived before 8, my truck could be taken in right away and it was. I was at the dealership less than an hour. Really was a great start to my day. Billy was the service adviser I spoke with making the appointment and was the person handling my appointment when I arrived at the dealership. Thank you Billy and Jacksons of Enid.
Terrific waiting area. Super friendly staff.I almost down-voted the place because they got me in and out so fast that I only got to drink half of my coffee and read two pages of my book. Great service. Prices were on part for the level of care. Totally worth it.
I absolutely love my new car! And its all thanks to the guys over at Jacksons that made it possible. Chuck and Tracy went out of their way to make sure my experience was as easy as possible, from the test drive to the paperwork. Tracy even went as far as to come in on his day off to finish up with me so I can get my car as quickly as possible! Thanks guys, for everything.
Drove 2 hours to have a great experience and save some money. These guys are great and will turn that car buying experience from a hassle to a good experience. Love the Jeep..thanks for all your hard work and for putting up with this strong willed city girl!
They have provided us with great service. One of my family members gets all their cars through Jacksons. And now so will my family. Everyone is always friendly. From the show room floor to the service center. Excellent customer service.
Jackson’s service Dept always takes excellent care of us. We are always in and out quickly and they keep us well informed of what was done and in future needs our automobiles may need. We will continue to use them for all of our service needs.
Got my wife in a brand new Grand Caravan. Big Thanksgiving dinner for everyone in the establishment. And they blessed the food in Jesus’ name. I’ll be an ongoing customer here. Thank you, Dexter!
They have a Silverado I wanted to buy. I had been watching it on line for a few months and it still hadnt sold so I thought maybe they would cut me a deal. It was listed on line for 30,999. During the test drive the sales man asked me what Id offer to be willing to purchase today. I told him I dont appreciate that sales technique and asked what they wanted. He refused several times to quote me a number. Finally after wasting a significant portion of my time his manager gave him a number to give me for their sale price bottom line and it was over 33k. I am very upset that they would try to trick me and increase the price when I arrive in person. How unprofessional. This is why car max does so well. No lies. No deceit. Just simple up front pricing.
Went here to find out about refinancing my pickup truck. All they wanted to do was sell me a new one!!!!Nothing wrong with my 2017.They do have some nice new trucks -- allHave a nice new price.Just a waste of my time.
Every time I have my oil changed or any other required service, the Jackson Service Team treats me like Im the most important person on their radar. My satisfaction is their #1 priority and that is precisely why theyre my #1 choice in Enid for auto-maintenance. Thank you Jacksons!
So my husband contacted Jacksons about a pickup and we went over on Saturday to check it out. While doing the test drive the maintenance light come on and the tire light was on. So my husband asked why are these lights on? Oh we will fix whatever it is, we will make it right. When we were signing the papers they added a 2500.00 warranty. Then we were told when your warranty kicks in and we will fix it. It took 30 days for it to kick in. But on the very next Monday the truck started a squealing noise and the check engine light come on. My husband called them and he was told to bring the truck back on Saturday, he will set up a time in the shop. We got there and there was not an appointment set up for us. Needless to say my husband was mad. But we left it there and they gave us a loaner which is another story. My husband called them and they said it was something with the fuel system. But they wanted us to wait till the warranty to kick in because it will be an expensive fix, but it would be almost a whole month. So they said they would take it to another shop and double check it. Amazingly it was only a gas cap. They ordered a new one and they were kind enough to bring it back to us. When he pulled up the truck was still squealing. But it does not make that sound all the time ok that fine. So on Tuesday morning I start the truck and the check engine light was on again. I have been driving it with it on since then. So I called them this morning to see about setting up a time to have them fix it and i was told I needed to take it to a Toyota dealership so we could use the warranty. We talked to the warranty place and they told us as long as we take it to a licensed mechanic they would cover it. I would not have a job if I gave customer service like this.
We love Jackson’s service department. Billy and the entire crew always bend over backwards to help us and give great service each and every time we need it. We wouldn’t go anywhere else!
Very comfortable customer lounge. Everyone is very friendly! I would give 5 stars but the length of time it took for my service and recall was 3 hours. I was told 1 hour on the phone when I made the appt and again when I first got there. I understand that recalls take time which is why I still gave 4 stars!
Kent Rorick is the only salesman I would buy a vehicle from! The Jacksons are a awesome family to do business with!!
I didnt used to be a fan of Jacksons, after having a bad experience at their Easy Car location. However, we drove through their lot the other day and discovered the perfect vehicle for our family. Scotty was extremely professional and was able to get us into the vehicle that our family had desperately needed for years. Even with less than perfect credit, we were able to get a loan within our budget.
I had the pleasure of working with Dexter at Jacksons. Dexter went above and beyond to find the vehicle i was looking for. The buying experiance was quick and easy. Dexter introduced me to everyone as we waited for the vehicle to be ready. Jacksons has an A+ staff! Thank you Dexter and Jacksons dealership.
Scheduled warranty work and was given an estimated time. Work was done quicker than expected and I was on my way. Service staff was nice and building was clean.
The main thing that I aporeciate about Jacksons is the product knowledge. And I love the friendliness when you walk in the door. I would recommend them to anyone!
I’ve worked with Chuck Kearney while purchasing multiple vehicles and it’s always been a pleasant experience! He is an honest and fun person to do business with! I highly recommend Jackson’s of Enid!
Chester Hall is an awesome person to work with. He cares about budget and is working with me to get a car that fits my budget! Thank you Chester! Keep up the good work man
Walked out of Jacksons the same day with a great used car that was within my price range. Tyler was very knowledgeable and helpful in my needs. They worked with me and i got very reasonable payments. Very satisfied.
I am very impressed with this dealership. I have been having some engine problems, nothing serious, but I wanted to get it looked at before heading back home 5 hours away. I first tried a dealership in Tulsa because I was there for work, and they refused to Help me two days in a row. I show up to Jacksons of Enid, and they immediately helped me without hesitation. I even had a brake light out, and they fixed it for free. They cleared all my codes, and had me on my way. I appreciate this dealership sincerely, and the people who helped me. This is definitely a place that will be my first option
I ask tell me for sure that they could get the payment I wanted. He called & said come over & I specifically ask him if he was able to get the payment amount. I drove 75 miles to get there & they said the best they could do was $65.00 a month higher than I said.
Great service provided. Very comfortable environment and they will work very hard to get you in your dream car. Ask for Ms. Soucek!! Shes the best.. Thanks for the help..
Everybody should go to Jackson Sandy to buy a vehicle nice friendly flight people they are few things to drink and eat and they say you will not leave there without a vehicle if you go there to buy one they help you in every way possible theyre the best car dealership in Oklahoma as far as Im concerned
Dont waste your money on their High Tech warranty. Im having to pay $1234.57 out of pocket to replace the power distribution center thats not covered. Some high tech warranty. A waste of money. Their answer was sorry weve never had any complaints about that warranty before.
I am very pleased with my dealings with Jacksons of Enid. It has been mostly a positive experience negotiating, financing, servicing, and general dealings with everyone at Jacksons. There are a few things i would change but overall great experience.
Man I love this place! Friendliest car dealership in town. They make you feel like family!
They always do a great job and got me in fast and out fast! Everyone was polite! Billy in service is the Best!
Very friendly and worked hard ro get me the best financing possible. I am pleased with the courtesy and professionalism in getting me in a car that works perfect for me at a great price.
Billy is service Rocks! He calls me out of the blue and says hey I need get your Grand Cherokee in for a safety recall, I was not even aware of a recall! Ty BillyThen a few days later I am driving by and see some new Wranglers unloading! I call Sales department to inquire and the next thing I know Gregg Durkee brings one by my work to look at! Ty Gregg
Scotty Jackson was a really awesome guy. We are from Kansas they were able to work the whole deal over the phone and then delivered the car to Kansas!! Great experience!!
I cant even tell you how thankful I am for this company. My husband and I purchased a truck from Bob Howard in OKC on a Saturday. Two days later on Monday while driving home from the city, the truck started overheating. I called the dealership we purchased it from and told them what was happening and they basically laughed in my face and told me there was nothing they could do. So I turned to Jacksons of Enid for help because it was the only other option I felt I had. Jacksons of Enid then proceeded to fix our truck not once, but twice! They treated my husband and I like family and bent over backwards doing everything they possibly could to help us. Their service team is absolutely outstanding. Their level of caring and customer service blew me away. Our truck wasnt even purchased from them, yet they did everything in their power to help us and as of right now, the truck isnt having any more issues. They stepped up to the plate when others wouldnt. And their car salesman that tried working with us before we went to Bob Howard was also wonderful. Very friendly and tried everything he could to find a truck that met our needs. And he wasnt pushy at all. When it comes time for me trade in my car for something, I wont go anywhere else but to Jacksons of Enid first. Ill also send whoever I can to them. What amazing people they all are. I cant thank them enough for everything they did for me and my husband.
I will never take my vehicle to Jacksons again if I can possibly help it. I took in my 2012 Jeep Wrangler, in 2015, because a check engine light came on. They told me there was a factory recall on one of the heads. Should take about a week to fix it. Less than a week later, I got a call from them telling me one of their idiot mechanics jumped in it and tried to start it, with the heads off and destroyed my entire engine. They had it for over 2 months, repairing all the damage he caused. Less than 2 years later I had an oil leak, coming from the same head they had replaced. I took it back out there and they tried everything they could to not have to warranty it. After repeatedly threatening them they did indeed finally fix it. When I picked it up I told them I was going to trade it in. When they asked me if I would like to trade it in there, I told them absolutely not I was done with them.
Had to go in for a recall service and everyone was super nice and efficient! Will definitely always go there for any future service needs!
The staff is very friendly, If your buying a new vehicle this would be the place to buy from.. But if your buying a used vehicle be sure to make sure everything comes with it such as spare tire, jack, owners manual and also make sure you look it over really good... I bought a 2014 Dodge 1500 and getting a lot of headache from some of the things wrong with it. Got my fog lights fixed at the same time the top of my engine is being tore into cause of header problems. Made me pay for the lights that didnt work when I bought it. Then 5 months after owning this vehicle it decides it wants to rain. My back seat is soaked and head liner is soaked right above where that xm antenna is. So I take it to them to get fixed and because its been a couple months they say I might have waited to long to have them look at it for them to be liable for this. They are supposed to call me back, we will see...Seems every time I walk in there to have them look at something I leave pissed off... I believe they need to look these used vehicles over before they are allowed to sell them! I do have a warranty on this truck plus I payed 3,000 dollars for an extended warrenty... over all they are getting things done but you got to stay on them!
Great car buying experience ❤️ Cute sales people too ;)
I have never purchased a vehicle from here, though once I spoke to very helpful sales rep named Dexter I believe and was going to purchase a vehicle but I didnt have the credit, but I recently came back to help my little brother with retrieving his vehicle from their auto mechanic department and the man I was speaking to about vehicle mechanics was friendly and knowledgeable. Id most likely purchase a vehicle from here one day if I ever do build up the credit Id need.
They got me right in and write out extremely professional couldnt ask for a better dealer if I could give them 20 Stars I would
Bought are 3th car from Jacksons, I usually worked with salesmen Kent, but he was busy this day and sent me with Dexter, he was very patient with us, was easy going, easy to talk too and best part we got a term on a car that I felt comfortable with. Thanks again.
The experience was tolerable at best. They worked with us and got us into a car, but after they made the sale, we were rushed. Our salesman didnt take the time to go over anything about the truck with us, the manager left as it was Saturday and past their closing time. Then when we left the lot our truck was on E and they wouldnt fill it up for us because it was a used truck. This is unacceptable, I should not have to fill up MY new truck when I am driving it off the dealership lot. I would not recommend this dealership.
Jacksons of Enid has always been a positive experience. Chuck Kearney is the guy you come to for premier customer service . Chuck has been selling my wife and I our cars for over 6 years and we have been satisfied, Chuck goes up and beyond to make sure we are pleased with our brand new vehicles !! Chuck Kearney number 1 car sales man of Enid ok !!
Fasle advertisement try to con me by running my credit into buying a car and the crew makes fun of the custmosrs laughing at them
Every time i take a vehicle there, they are great to me.When my wife takes her vehicle there, they are very rude to her. We live 45 miles from Enid and she drove all the way there to get her oil changed only to be told they didnt have time to do it. This was after she called them and they told her to come on over.Today she went to get her oil changed and again they were rude to her. I think from now on i will be taking my business elsewhere.
Awesome!! Angelique my sales consultant found me what I wanted and I got a great price.
Great customer service. They treat you like family here. Highly recommend Ival and Scotty. Great salesman! They were amazing to deal with. Ival worked with me all the way to the end of the deal and I never once felt pressured. At the end of the deal Scotty and Ival took me around and introduced me to all of the different departments to welcome me to the Fam. Highly recommend Jacksons! Thanks
Bought our last vehicle at Jacksons fairly good to deal with and the service dept gets you in fast and does good work!
Wow, what an awesome experience at Jacksons of Enid. At the time I lived in Carrollton Tx. I was home visiting my family. The wife and I went to Jacksons to visit with Chuck Kearney. After visiting with Chuck we walked out with not one but two new vehicles, couldnt pass up a Great Deal. Being that we work in Dallas and wasnt planning on purchasing a vehicle I was a little hesitant. Needless to say we werent prepared for trade in and purchase. Chuck was able to do what he does best, perform Great Customer Service. He had two men transport both new vehicles, one to my job then the other too my wifes job. Awesome feeling to have two cars delivered to you. Thanks for the Great Buying experience Chuck.
Always such nice and friendly people working here glad to help you with all your car needs.
Great service!! Not one negative. Service managers the best. Very professional.
Typical dealer tricks, very pushy, unknowlageable sales staff, gimmick sales. Looked at two different pickups and found an oil leak on one and when brought to the salesmans attention he told me it wasnt possible because they go through a mutli point inspection but it was a clear as day leak. Then after telling the used car manager my needs and budget he tried to push a pickup that didnt meet my basic needs and was five grand over budget and when I asked if it was possible to get the truck into budget he arrogantly said he could get it into my monthly payment range so the end price shouldnt matter. I live in Enid and am often used vehicle shopping so I go into Jacksons often wanting to try to support my local dealerships hoping it will be better, but each time I have a negative experience thats similar to this and walk away disappointed in the dealership.
Greg Durkee is awesome and treats you like a human!!!
I havent bought a vehicle here yet, but the care that their service and parts department exhibits tells me all I need to know about how this dealership conducts their business. The customer truly comes first here. From the fun perks like free fountain drinks, popcorn, and Wi-Fi to the more important factors like quality workmanship and integrity - these guys have impressed me every step of the way. When there was a small, honest mistake with my repair, the service manager, Rex, personally dealt with the matter to make sure the situation was addressed and handled properly. Rex and his technician both owned up to the minor incident and didnt try to hide anything or weasel out of making it right. I was very impressed. Because of this, Jacksons has earned my respect and future business.
Thank you Shane Jackson and Greg Durkee for the quick resolution of the matter with the flooded 2015 Ram 2500 4x4 crew cab pickup .I greatly appreciate the effort you put forward.
Anthony and Justin Jones were very polite and courteous during my service visit. Definitely will return.
Chuck Kearney makes my buying experience at Jacksons of Enid so much betterThanks Chuck
Eric Buller is one the best detailer at Jacksons he does a very good job and very thorough at his work. Also very professional I wont go anywhere else. Thanks for what you do Eric
No one know what they are doing and the salemem have no respect for their customer or talking about personal matters. When I was taking a friend to drop off something I drove in the lot in my Mini van and one of the salsmen mentioned rudely that he thought we were selling Girl scout cookies. I would never by a car from there
Highly recommend this place for all your car needs, from new cars, used cars, parts, and repairs. Amazing customer service, they will always take care of you!
I was recently with a friend who purchased a car there, and was impressed by the service they recieved. Jarod Smith did an excellent job detailing the car..
I decided to go to Jacksons of Enid. After telling Shane what I was looking for, he told me he had the car for me. He showed me a very nice mini van complete with a DVD player. Offered me a great price, low payments, a warranty and said this car is sound mechanically
Wow is all I can say about the Jacksons of Enid Team . They went above and beyond help our local non-profit . First class all the way.
I had very good experience with the help I received at the dodge dealership in Enid your counter service people friendly and and the new what theywere talking about thanks for your help
Chester hall is the best to go to!! Helpful in every way and willing to answer any questions you may have highly recommend asking for him!!
Big shout out to Jacksons of Enid great people great service thank you so much for getting me in a brand new car my grandkids love it and so do I
Very cool people to work with, buying or service. Best all around
Very pleasant experience and the staff were pretty knowledgeable in regards of my vehicle issues
Quick recall fix. Always friendly and professional staff.
Kent Rorick was very professional and knowledgeable about my new truck purchase. He made my car buying experience very enjoyable!!
Tracy bobo VERY FRIENDLY HE MAKE ME CONVEIENCE TO MAKE MY DECISION SO NICE TRACY I WILL GIVE U MORE TO MORE BUSINESS IN COMING YEAR YOU THE MAN IN JACKSON OF ENIDHIGHLY RECOMMENDED ONLY TRACY
The service is always good and we never wait long times for our vehicle to be worked on!
Kent is so easy to work with and makes buying a car a pleasure! Thank you!
I was glad that I received a car to drive while I waited, very much appreciated. But was a little disappointed that it wasnt washed or vaccumed out like most other places I have been.
If your looking for a new or used vehicle I definitely recommend Jacksons of Enid. And if your wondering who to talk to ask for Dexter. Impeccable service is the only service they provide.
Very friendly but took 5 hours for a simple fix.
Their service department is always friendly, honest and gets the job done quickly...
This is the best dealership Ive ever dealt with and Ive dealt with a few in my 77 years !!
Great experience, awesome staff!!!Trevor Buck was very knowledgeable and friendly got my car in and out fast!