Fast service, friendly staff and great deals. You can get a free rewards card, sell your used games and consoles, and prepurchase the latest gear and games all in one place!

Do not underestimate Sheridan GameStop’s ability to understand all of your supreme gaming wants and needs. These people will listen to you, accommodate you, resolve any issues you may have, and care for you as a customer. They are truly a stellar GameStop store!!!!!!!!!!!! YES. 🎮

Poor Customer Service by Jacob.... He acted like he didnt want to assist in looking for what I came into buy. Or didnt offer any suggestions to alternatives, The only reason he came out from behind the register was to see if anything was missing off the display wall I was looking at for my item. .... Very Very Poor Customer Service especially since I was the only one in the store ...

A complaint I never imagined would be necessary. But if you want to sell, and charge for, a game as new dont open the packaging and store the disc in a paper sleeve. Really not rocket science; that game is not new at that point.

I saw they had a game is stock in store went here said they didnt have it. Printed me a receipt of stores didnt even bother to call them to check if they have the game like they normally do. The guy was just on the computer not caring there was no customers in the store

This place is always amazing love the prices love the rewards

Gamestop at Riverpoint in Sheridan was amazing. I got one of the limited Xbox series X consoles today, hardly any line, they were very well organized and very friendly despite the lines. The associate, Jeff was very informative and made sure I got my membership points and coupons. I was in and out with my new console and controller in less than 20 minutes. Definitely recommend this gamestop.

The worker was quick and efficient. I sold a couple of phones and was very satisfied with the service we received. My boyfriend even asked some random questions about fortnite and the Xbox one and he knew exactly what we were talking about and responded with facts and not just some guessed answer. Super clean and organized store also!!

Found my hero academy gear (unexpected). And my son found his game. Clean and fully stocked

Jeff and his staff are the most knowledgeable, friendly and all around perfect salesmen (and women) who always know what I need or where to get it. Being disabled myself, they even help my service dog who is always welcome in the store. I would never go anywhere else with Jeff &co. there to help.

Very rude and will give you wrong information. I would stay clear of this location run very poorly. The manager is rude and condescending. This all spawns from me calling asking when I can pick up a pre-order, I was told Thursday at 12 was the soonest. I adjusted my schedule to make it there when I arrived I asked for my pre-orders. The manager was the only one in the store, he said this game dosent come out until tomorrow. I asked about the staff member that gave me the wrong information. He said again ruder the game comes out tomorrow all my staff know this, I dont know why you heard different. The fact that the manager did not ever attempt to show compassion for what I just had to go through, will make me never return to a gamestop and I will tell ever other gamer I know about how I was treated.

This place is awesome!! They trade in old games for new games, granted it takes quite a few games to get some good money, but in the end its worth it!! These guys are professional and very courteous, and if you have questions about any of the games they are pretty knowledgeable about alot of them.... Thank you Game Stop for everything that you do!!!

(One star on 03-14-20) Ive bought a couple times from here before, but the most recent time the salesmen suggested a PS3 video game (I told him some of the games I enjoy and he gave me a suggestion, which I thought was great). I finally opened the game to play it four months later and it gave me an error, stating that it would not open the game. I googled the error and it was a common error listed specifically to that game. The salesman told me that they dont test the games they but used, meaning the games they sell could have errors. Poor business. Be careful when purchasing from this store.

Great Survice and Amazing Games Too Go With It😆

They always have steered me to games I can enjoy. They have let me return games that are too difficult for me, even when they warned me about difficulty. Great store.

Very rude and unprofessional. They add on stuff without telling me. Overpriced games they pay only a few dollars for. Glad Game stop is going out of business. Dont get your preorders from here that store wont be there sooner than later.

Lmao. All of their used games that I looked at were more than Walmart or Amazon has them brand new. Im Confused by the concept. Buy used gaming gear for more than we can get it new. The prices of their consoles were silly too. Costco has brand new ones with awesome bundles for cheaper than theyre selling used ones for here. Once again confused by the concept. I mean I know that people are kind of slow but take 2 seconds to use your smart phone and save yourself money.

Took my girlfriends little man to replace his controller. Very friendly and helpful.

Great store with VERY helpful staff. Gives great gift ideas, even if its at another store!!Thank you!!

I swear, video gamers are some of the coolest people, always. Awesome staff. Gamestop is great, what would I do without then? Great service, they pay well for games and gadgets. Big selection, lots of rewards and coupons, never a problem with returns. I love them.

Literally the worst location in Denver. Benjamin, the associate who sold me some games, is either super lazy or just doesn’t care about his customers. Grabbed a Fallout 4: GOTY Edition & Mass Effect Deluxe edition case. He instead sold me a regular copy of fallout 4 (didn’t include the dlc like the case I grabbed said) and gave me an already used code for mass effect so I don’t even get the dlc. If you don’t care about customers, don’t work retail. Ruined a gaming experience I was eager to try for the first time. Not everyone wants to go digital. Definitely will be suggesting other locations to my friends and fellow gamers here in Denver. Not worth wasting your money here.

Great shop for everything gaming.

I work at the Subway across the lot and since its a convenient location I usually come in after work to see what all they have. I have been saving my tips for the Kingdom Hearts coming out in January and drop by to put some money down for it everytime I have time. I have never had a bad experience here myself and the staff are always welcoming and friendly when I do go in. Keep up the good work!

Best customer service hands down!! They always have a great funko selection too. I love this gamestop!!

The customer service is top notch. They went out of their way to help solve a prob with my switch. Will definitely be a repeat customer

Good selection, knowledgeable staff. Great used games!

You can shop wherever you want for games and accessories but no one comes close to GameStop there are the best

This review is for Michael P. I was in this location earlier today and was helped by this gentleman. Coming from multiple years of retail management this is pretty much exactly the kind I person you want heading up your customer interactions. He was polite, informative, and vigilant.Im pleased to say that I am very impressed with the customer service provided at this location.

This place sucks as far as employees go. Dont waste your time trying to get to this location. Youll probably get a better experience at another location.

This GameStop plays favoritism by its store manager JEFF. Which I called him out for not fallowing GameStop policy which states if an item is on preorder or paid by a preorder customer has 48hrs to pick up said item,if not GameStop has the obligation to sell item. Jeff doesn’t fallow store policy thinks he owns his store went on and asked him for his general manager info and went on to say I don’t need to give u that information. I have never Dealt with an employee so disrespectful as Jeff in all of GameStop’s In the tristate area

Amazing staff! Very helpful. Smaller store, but good quality.

Place is nice and quite and for the most part easy access in and out and plenty of parking.Also unlike other Gamestops in this city they actually honor warranties that have been purchased by their customers.Gamestop in Aurora 👇 that you should avoid.(3455 Salida St c, Aurora, CO 80011)

Great store with excellent staff. Gamers should try this place out. Its priced competitively and in a good location!

Guy at counter was rude and was trying to support local store. Smh

Wish I could have gotten a little more money for my games, but the employees are always extremely nice and helpful!

Good service

Eh does what any other gamestop does. Not much of friendly people there but theyre there. If posible try and go to a different one. But it gets its job done

I would rate 1 they never have what I need the staff is extremely rude and very hard to work with

Very nice people! Helped me find a great present for my nephew, and something for myself while there. Would recommend to all my friends!

The people that work their are always so helpful and friendly I love this place so much.

They wont even hold a game for you if youre coming from 30 miles away? Wow... great business practice!

Most of these reviews are probably from store associates and lead to a false overall review. My experience is really similar to those that left a more honest review. The customer service is surely lacking here. Most importantly their policy on purchases and returns ain’t the best by far. Check your disks before purchasing or you might be back to get one that works.

Helpful. had what I was looking for.

I came for the release of Red Dead Redemption 2. The guys and gals here very organized, experienced, and knowledgeable

I went in to location and asked about buying a replacement PS4 for my unit that went out. It seemed as though the manager was too busy to sell me a PS4 pro (I was the only customer in the store). Im a hardcore gamer with $$$ to spend, but I will never go back to this locationfor any of my gaming needs. Absolute awful customer experience. Went across the street to Target and dropped $1k there instead (PS4 pro, VR bundle, games, extended warranty). I wouldnt recommend this GameStop location to anybody. I dont think the manager understands how a paying customer wants/deserves to be treated!

Not really nice. They are act like they are helpful but going out of their way to do it.... Eye roll.... Once in awhile good help but dont expect it!

Sheridan Gamestop has the most friendly and helpful employees by far

Good prices and the staff awncer ed all my questions and I liked the experience come her lots of games.

UPDATE: Ended up pre-ordering Super Smash Bros via Nintendo eShop and I’ve sold my Super Mario Odyssey on eBay and got $50.00 bucks. Bye bye Game Stop. You’ve just lost a loyal customer of over a decade due to your incompetence. P.S. Micheal should get retail associate of the year award! Bravo Mike!!! Well done!“GameStop Reports Third Quarter Loss of $488.6 MillionBy IGN News on:Nov 30, 2018 11:05 AM PSTGameStop has released its third quarter fiscal report, which ended on Nov. 3, showing an overall net income loss of $488.6 million.” (As the associate told me, ‘It is what it is.’ )Game Stop app has a current trade offer of $20 less for any new or pre-order game with trade-in of select game. Super Mario Odyssey was listed. Was told by store associate Michael that just means any games on that the list is guaranteed to be at least worth $20 in trade. The fact is, all the games on that list are worth a trade-in value of $20 or more! Also, nowhere does the fine print affirm what he told me. This is either a case of false advertising or an inept store associate.The trade-for Mario at the time was $29.00. Mario was on the list of games that included the $20 less towards a new game. I was trading for a new game. Simple math would be $29 trade + $20 less the new game price = $49.00. Again, either deceptive advertising or a misinformed sales associate.Never going back to this Game Stop or probably any in the future. Planning on letting my Pro-Membership lapse.

I love this store always great service.. Very helpful..Best customer service...

Went in to this store yesterday and bought a game.However, without being told, I was sold a a pre-owned game. I didnt find out until I got home since they keep the games behind the counter.Then to make matters worse, it was discounted a whole $3. Horribly shady business practices. Ill be writing to their corporate office as well.Go to a different GameStop or Target across the parking lot.

I wouldnt recommend this location. Upon entering there was no interaction with the employees. Not even a hello. Upon approaching them with a question regarding Thier job description, video game sales representative, I received attitude as if I was interfering with the conversation between the fellow employee. I support the company, but not this location. That is all

Good for a gamestop. Nice employees.

Amazing selection for such a small store Ben is a great salesman very knowledgeable and not pushy at all

I signed up for the PowerUp Rewards PRO membership here and the associate did not ask me if I wanted my Game Informer subscription to be print or digital. I would have said print because I dont want to read a magazine on my computer or smartphone, I dont like reading magazines digitally plus I wanted all the coupons to be printed out that came with this subscription. But no, the associate signed me up for digital without asking me, and Game Informer online refused to recognize any of my powerup pro details. A call to their customer service number did not fix the issue. So, I am unable to get the full reward from my Powerup Rewards PRO membership. Definitely make sure to specify print edition at this store or you might be in the same boat.

Id say about a 98% satisfaction level here. Usually prompt pleasant service.

One of the employees is always rude.

Super friendly staff and that is really important to me

Terrible service. I brought in a chat adaptor and the manager didnt seem knowledgeable on the product and refused to take it. Sure enough a more knowledgeable gamestop was able to identify the headset and took it. Take your business elsewhere

I would rate 0 if I could, these people are extremely rude. When I went into the store there was a verbal ugh and no welcome in or hello, I went in to do a return and told him multiple times and he still put it as a trade, he told me multiple times that I needed myt receipt even though with a pro membership its saved in the computer for the last 5 transactions he finally told me to Give him a while and look around or something while he pulled them up then just talked to the other clerk and wasted my time then instead of saying thanks come again he said ok bye I refuse to use this store anymore Id rather drive out of my way to the one on colorado

Great store with an awesome, friendly staff!!! :)

Hours are posted that they are open but no one can be bothered to pick up the goddamn phone?Edit: went down to store and sure enough open. Employees ignoring the ringing phone. They just lost a customer!

Lovely gamestop, nice people there, only caveat is the little extra tax since its located in Riverpoint.

The staff at the Englewood Game stop are awesome. They greet you by name, and always say hello.

Nice place and nice people

Found 3 older 360 games great place

Wish they had better stock but great service

All of the staff are very helpful and nice.

Very small for a Gamestop. why did they bother?Staff is great though!

Great and knowledgable employees.

Theyre doing a Monday night release for Kingdom Hearts 3 for anyone curious.

Go-to spot for games... however most refurbished controllers I get break within a year.

The employees here are all awesome and know me by name. Not pushy or grumpy!

Worst Game Stop Ever just went in there to buy a mic for my Xbox One For $40 because it said it comes with an adapter piece. So Ashley one of the two rude workers there just grabs whatever box she could and rang up the wrong box a different version of the Headset for $30 BUT WITH NO ADAPTER piece in it. then i go back in the store about 2min later (i opened the headset it in my car outside). the i go back trying to be nice about the situation and just said hey i think there was a miss understanding. Explaining that there was no adapter piece like the display box said there was. she replied that those kind of headsets didnt come with the adapter piece anymore even though the display box clearly said it did on the box. Then the other worker Jeff was giving me attitude like he didnt want to help me like i was a waste of his time even though i was the only customer in the store at this point! he took the headset box away from me, looked at it and said I dont think we have another headset in your piece range $30. EVEN THOUGHT THE STANDARD XBOX ONE HEADSET ARE $30 BRAND NEW RIGHT BEHIND HIM and when i pointed that out he turned around with attitude looking clueless and made the EXCHANGE WHICH CAME OUT TO BE THE SAME DAM PRIECE AS THE ONE THEY TRYED TO SELL ME WITH NO ADAPTER......MORAL OF THE STORY, THEY ARE RUDE ASS PEOPLE WITH SUCKY CUSTOMER SERVICE ID RATHER GIVE BESTBUY MY MONEY WHICH IS A FIVE MILE DIVE FROM ME BUT SCREW IT THIER THAT BAD PEOPLE

Went in to preorder a game and asked about some of the rules because it didnt make sense to me. The guy behind the counter was so rude and acting so inconvenienced by my questions I will never go to gamestop again.I buy most games that come out on ps4 and I usually get them here. I went over to Level 7 games on Federal and they were much more friendly so it looks like I found a new place to preorder! Gamestop needs to step it up if they want to compete with everyone else.

My favorite store, they all go above and beyond for their customers

Lots of employees good sale.

I struggled with the controller for media, like Sling and the Media payer. So, I ordered a remote online.BOOM.I show up at 10am, they had it ready and even knew my name.

THE best gamestop around. Everyone is friendly and know video games. I play a lot of games and follow the industry pretty closely but its always nice to have someone working in the industry to know whats going on, it makes it seem like this is more than just a job to them. I love this gamestop and hate going anywhere else. If youre not going to this gamestop then i feel sorry for you.

Great place / :) good cheap games.

Good deals. Preorders are convenient.

I live 2 minutes away from this location but I always have to go to a location 20 minutes farther away because this store has terrible stock, always a line, and employees that cant be bothered with customers. Shut em down

After Dan the self-acclaimed manager ripped me off I give this place one star watch your back Dan.. Karma ...

Always helpful staff!

I made it to level 30, took 2 hours play run 3 on Run3unblocked io

Nice staff, but a fairly small gamestop

Best GameStop....fast and friendly 😀

Received very little respect and very poor service from the associates present. We bought over $500 in merchandise and we walked out the door feeling like our patratism was a burden. Very disappointed with this location, rather buy from Walmart from now on.

Lol shame of a store sorry ass Jeff the manager always act like he has a stick up his ass great store just miserable sorry lil Jeff if u catch any other of the employees when hes not around its a descent spot

Picked up a game I was hunting down here. The first GS that actually had the game when all of the other stores said they had it but didnt. Friendly staff and an easy pick up.

This is the best GameStop!

Super small gamestop with terrible selection

Bought my old games and sent me home with some newer ones at a discount.

Got what I was looking for throughout the store.

It was okay

Very Friendly, and great customer service.

Good spot!

Great game place

Biggest gamestop is been in. Lots of used games and friendly staff

Good store location