Charlie was amazing. Very professional and didnt try to just throw parts at my problem and charge me a ton. He was quick and very honest, which is hard to find in a mechanic nowadays. Thanks for being a good human being Charlie!
Im unfortunately going to have to find a new mechanic shop. Im leaving 4 stars because this place has always treated me fairly and taken care of things quickly - when I can actually get in and have an appointment! Its ridiculous to have to call 5 times a day several days in a row to even get a call back. Especially when its something urgent like it has been lately. Had to have transmission checked by another place to tell me it was a sensor. Called 4 times to jeeperformance and finally got an appointment second day of calling. Now my starter needs to be replaced. After calling 3 times in one day, no calls back all week, Im done. Ive had a mobile mechanic be able to come out, diagnose and they are coming today to replace my starter. Jeeperformance is a great shop but theyre obviously too busy to care about loyal customers.
Charlie is the best Jeep mechanic in the state.I’ve been taking my Jeeps to this guy for going on 15 years now. I would not even think of taking any Jeep of mine anywhere else.He’s always fair, always honest, and knows pretty much everything there is to know about Jeeps.I would think the only drawback to this place is scheduling. He’s usually about two weeks out.That’s the price you pay for being good I guess.
Charlie was excellent to work. By far, one of the best mechanics I’ve ever dealt with. He was professional, honest, and to the point. 100% would recommend.
Well I have to say, being a Wrangler owner I feel 100% confident to come here lol. Just reading the reviews of other wrangler owners confirm he’s legit! “People love their Jeep” Appreciate the reviews!!!
My windshield wipers on my 2017 Jeep Wrangler stopped working out of no where last week. Had gone to another mechanic and issue was misdiagnosed. I wasted money on ordering a part that wasn’t even the issue.Called Jeep performance yesterday and Charlie took care of my car same day and was able to diagnose the issue correctly and replace the part needed. Great prices and great customer service. After wasting money on other mechanics, so glad I found this place. Take your Jeeps here!!
I’ve been trying to get an appointment here for over 4 weeks and have called 10x and left several voicemails. I got one call back basically that just said they would call me back. Really bummed as I don’t want to go back to a dealership but feel like I have no choice!
Honest, fair, and dependable. Charlie took care of my grand wagoneer for many years
Charlie and his crew did an excellent job diagnosing the issues with my Jeep. Theyre all really nice guys, and they charge reasonable prices. 10/10 would recommend.
Hands down my favorite place to go for any and all Jeep needs. Charlie is an outstanding mechanic and an even better person, with a team that follows suit. Great work & extremely fair pricing.
We had a 1991 Grand Wagoneer and these guys made it so reliable that I was able to daily drive it for 3 years. Great value and super trust worthy family business.
Charlie has been working in my Jeeps for over 20 years, and now Im happy to see his son taking up the trade. Super honest, reliable, quality work. You cant find better.
Charlie and his mechanics are very helpful and respectful. We have used his shop for over 15 years. Does great work, good prices, knows all jeeps.Charlie and Jenny and family
Five stars doesnt seem nearly enough. Ive been taking my Jeep to Charlie over the last nine years and Ive never had a problem. Hes accurate with estimate upfront. He does a great job on the Jeep. And, wait for it...he honest. I never feel that hes pulling a fast one on me with a repair. Its that kind of integrity that keeps me coming back.
Very helpful and friendly, knowledgeable guys. Great place to take jeeps.
This is my third Jeep. I sure wish I had found Charlie earlier. What a nice guy and he knows his Jeeps. He is fair and honest which I havent said about a mechanic in years. Recommend him 100%
The short version of my review would be I wont take my Jeep anywhere else. The longer version is based on customer service, expertise, friendliness, honesty, fair prices and ethical. Charlie Spradlin, owner, is the absolute best Jeep mechanic anywhere with years of experience. He knows the old stuff but also stays on top of new challenges with computer systems, etc. Its the perfect combination of old-school & new-fangled stuff. :-) He lives and breathes Jeeps, so take my advice and dont take yours anywhere else. You wont be disappointed.
I have taken my car to Charlie at Jeeperformance many times and he always does an amazing job. He is always honest about what needs fixed and charges much better than other shops Ive been to. He is so knowledgeable and always takes his time to ensure that the customers vehicle is fixed correctly the first time. I will never take my Jeep anywhere else! Always amazing service!
Charlie was beyond wonderful from start to finish! His recommendation truly worked and my car was ready faster than I could imagine. Definitely recommended! Thank you Charlie!
My first time here for some emergency mechanical work (leaking radiator) and Charlie was fantastic. Quick work and very fair pricing. Friendly guy too. Got my business!
Charlie was extremely friendly and helpful with a drop in. He then took the time to inspect for free and determined what he thought would be needed. Scheduled an appointment and had the work done in a day, definitely will go back to him with any other problems with my Grand Cherokee.
We have used them for many, many years. Charlie is wonderful and reasonable.
Charlie has taken great care of my Jeep!I was hunting around for that go to guy to take my Jeep to and Charlie has the best prices and service that I could find. Hes the guy that doesnt charge you for having his eyes open! What I mean by that is: if theres a minor little problem, he just fixes it.Im getting more and more into rock crawling and hes about to be there for every upgrade along the way.
Best Jeep mechanic in town. Has worked on both my Jeeps and he doesnt nickle and dime you to death. Charlie its willing to take the time to explain the problem and fix. Nice to have someone to trust. This shop will be my Jeep mechanic as long as I own them.
Went above and beyond to help us on short notice. You can really tell the guy cares about people and doing a good job. Extremely impressed with the work and customer service.
If you havent checked the Car Talk reviews for Charlie, and Jeeperformance, take a look. These guys dont have many reviews on Google, or Yelp, but the Car Talk site has some thoughtful, in-depth write-ups. Im a decent shade-tree mechanic, familiar with what parts and labor cost, and what specific jobs require in terms of labor. These guys are beyond fair. For my 99 Cherokee, one thats never been professionally serviced, he proposed a ridiculously low rate for some labor-intensive work. Hearing that, I asked him to take care of a bunch more things just so I could pay what their times worth. I am pleased.Within their Jeepish niche, they know their trade. Look past their lack of website and total lack of marketing. Charlies a mechanics mechanic.
Jeeperformance is the most reliable Jeep expert you can find. Charlie will fix and service your Jeep better and faster than the dealer, for a fraction of the price. Highly recommended.
Great service, professional and extremely knowledgable. Charlie was kind enough to take time to look over my 1974 CJ5 while it was a the mechanic next door. His second opinion was extremely valuable. Spent at least 30 minutes diagnosing some issues and discussing solutions. No cost, he was just happy to help. Highly recommend if you have a Jeep that needs mechanical work.
This place is way good good service and very knowledgeable.
Ive brought my Jeep Patriot here a few times. The diagnosis is quick, the estimates are pretty accurate and fair-priced, and I dont get the feeling that theyre trying to sell me service that isnt needed. For any Jeep repairs in the future, Ill be coming back even though its across town.
Charlie has been my mechanic for a few years now. I was referred to him by a friend when I purchased my wrangler. He has done an extensive amount of work to it over the years and I could not be more satisfied. Its nice to have an honest mechanic that always backs up his work !
Great service, great price. No need to go anywhere else.
This is the place to take your jeep for reasonable and competent service. Charlie was very helpful and accommodating. Worth the drive.
The best guy, Charlie the owner. Period!
Amazing customer service, was recomended here by CJ at HighCountry4x4 for an inspection for damage from a rear end collision.The provided a detail report of all the issues an estimate and est labor cost. Very satisfied.Quick fast friendly & cheap, definatly recomend these guys if you have a Jeep issue that need a look at.
Best jeep mechanic out there. He wont BS ya and labor charges are fair and competitive.
Good people,we will be returning
I drive an hour out of my way to see Charlie. Would never consider taking my Jeep anywhere else.