user
Appearance
Comments
R.
Review №1

I went in for some new tires (they were reasonably priced) & after installing them myself, realized that my bikes shifters were a mess. I returned an hour before they closed & Ben was able to get them working properly. Thanks man!

Ki
Review №2

El Camino is our go-to bike shop for parts, service, used kids’ bikes (when available!), and pretty much everything. They’re friendly, knowledgeable, stock good stuff, and reasonable.

Wi
Review №3

I came into the store for toe cages for my bike and the owner found them and installed them himself and I was on my way. No other store would do this for sure. El Camino Bike Shop is the best in the San Diego County. You can count on them for service and great customer care.

Al
Review №4

Great prices and service. Bike components cost only a dollar or two more than online but they are grab and go and come with real people who give real tips. Service is top notch, inexpensive, and quick. Great job! Thanks, Eric!

Jo
Review №5

Everyone I have interacted with at this shop has been A+. They are always there to answer questions and help out with any issues or problems. Prices are more than competitive, and affordable. Support your local bike shop. I won’t bring my bikes anywhere else.

Va
Review №6

I brought my Project One Domane in for maintenance and detailing. It looks and rides like new again!

Do
Review №7

Good experience, nice to be able to tryout the bikes and have it already put together and checked before taking it home when I bought it.. the tune up for free in 3 months is a nice bonus 👍🏼

St
Review №8

Almost perfect- work order # 9372Brought my bike in for a tune up and new rear tire. Ben was professional, knowledgeable and easy to work with. Bike was ready on time as promised however 8th gear is still slipping. I mentioned this at drop off and got the reply, no problem “we check that out during the tuneup”. Everything was clean and nice and I’m sure if I brought it back they would fix it but it’s a pain to haul it in. No big deal but it would have been nice to have that fixed.

Po
Review №9

Great owner, great bikes, and great service. I wouldn’t bring my bike anywhere else.

He
Review №10

Went for a flat tire, they replaced the tu e at reasonable cost and had it done a bit earlier than anticipated. Very friendly team!

Ma
Review №11

I had been to the ECBS a couple of times for small purchases, and its always been a great experience, so I was looking for a new bike for my 9yo kid, and to my surprise found it at ECBS a nice Haro. The staff was very helpfull, super pleasant, still very professional, thus my kid rolled out of the store with a new bike. I will deffinitely return.

Er
Review №12

I went with my daughter to buy her a bike for her birthday. The staff helped me select the perfect bike and fitted my daughter did a helmet. They also fixed my son’s bike and it is good as new!

Ho
Review №13

Great shop with great service!

Ro
Review №14

Ive been using El Camino Bike shop for close to 20 years and whenever something happens to my bikes, I always seem to end up here because they either have what I specifically need or can do what I want done.Also, they will do custom work on your bike very quickly and professionally. Theyre very knowledgeable and very reasonable.Recently I had a seat and post stolen off my commuter/fitness bike in broad daylight in the ghetto section near Petco where I work and El Camino Cycle, Ernie specifically, had the right stuff.

Da
Review №15

Great shop for all kinds of bikes. Great service.

Do
Review №16

El Camino Bike Shop has been my local go-to store for many years now. I appreciate the friendly staff and a good selection of biking products. The service department was very helpful with a warranty issue I had with my Trek Mountain Bike.

Jo
Review №17

Talked my wife to start riding with me. She had lots of questions and Dave took the time to get the right bike for her and build her confidence. Dave put her on a trainer so she could practice using clip in pedals.

St
Review №18

We have bought kids bikes and adult bikes here for at least 15 years. The staff is great and the selection is very good. I have always been happy with the tuning of new bikes and repair on crashed ones.

Ke
Review №19

I broke a spoke the day after Thanksgiving. This is one of few bike shops open on Black Friday. They were abe to get me the spoke, a spoke wrench, the tool to remove my sprocket hub and loosened the sprocket hub i(so I could put the spoke on) in no time at all, and better then expected pricing. Great service!

Za
Review №20

Impeccable customer service, very glad i came here with my bicycle.

Je
Review №21

This place is okay. Bipolar customer service. They were super nice when I dropped off the bike. Said they would call when it was ready the following day. Never received a call or voicemail. I called to follow up an hour before closing the next day. The guy who answered acted like I did something wrong. Said he called the day I dropped it off and it went straight to voicemail. He never left a voicemail, never tried to call again the next day. Was super rude. Just poor customer service. Never going back.

Ti
Review №22

What a horrible experience. these people were rude af. I will never go back. save your money for a place that will treat u better.

Me
Review №23

So happy! Our bikes look like new after the tuneup. Reasonably priced and quick turnaround. Thank you so much!

Jo
Review №24

Great locally owned shop with tons of knowledge and friendly staff. One of our favorite OPE teachers also happens to work there in her part time retirement

Jo
Review №25

Great shop, great service, great staff.

Ce
Review №26

Extremely well stocked bicycle shop with plenty of bicycles and they are doing a great job falling behind the emerging market for electric assist bikes. But for the needs of people looking for quality FOLDING RECUMBENT TADPOLE TRIKES, they are completely out of the game. I had a very mixed experience. One individual up front rebuffed me straight away and was assuming incorrect information about my visit. Another much more agreeable employee came to my rescue and helped me out admirably. He allowed me to explain to him what an X - seam was and to show him the information about it on their own company website. He quickly assisted me in doing what was necessary to measure mine at 43 inches. He could see one model on their company website had a boom range too small. I thanked him for his assistance and he thanked me for teaching him something entirely new about the industry. He was helpful and considerate in every way and I left in time for him to tend to the needs of another customer just arriving and interested in an electric bike.

Jo
Review №27

Great bike shop with a very knowledgeable and friendly staff. Great selection of bikes and accessories in stock. Highly recommend!

To
Review №28

Very helpful and friendly staff.

Ru
Review №29

Always happy to go to El Camino Bile Shop for quality service and rock bottom prices

Ma
Review №30

I was looking for a bike for my Son and we came here. The sales staff were all very friendly. We were able to test ride the bike and my Son was very happy with the experience and of course the bike, and so was I.

Ch
Review №31

Fabulous service! They took care of my daughter’s flat tire right away! Highly recommended!

R
Review №32

We returned a bike that was purchased from El Camino as a gift and decided to get another one which was exactly the same price. Turns out the new one had brakes that were $120 cheaper than the one we returned. We were told we would get that amount credited back when we picked up new bike. But on that day owner Will wanted to look into it more. We have not heard from him since nor has he returned phone calls. Got ripped off for $120.

An
Review №33

5 star service and great selection of bicycles! I needed a friends bike fixed and Will told me to bring it in and he jumped right on it. I was in and out in less than 20 minutes and he even went over the chain tightness with me. Top notch service and great prices!!! Thanks everyone, Anthony (twins)

Th
Review №34

This is the best bike shop in Encinitas. I’ve shopped here for decades and got bikes for my kids here who are now grown up. I recently bought a carbon frame Trek here for myself too. There were a few glitches getting the bike to fit me but they quickly took care of it.

Ke
Review №35

Ive brought a few bikes in for serviceable things that I didnt want to do myself. They are always super friendly & knowledgeable. Thee 1st time I went in, they fixed minor issue with a disc brake, and they didnt charge me for it! Since then, Ive been coming back and got my girlfriend to buy a bike from them recently.

Ke
Review №36

I have been to this bike shop at least 5 times in the last month to get parts or work done on the new bike Im building and these guys are always super friendly and very helpful. They didnt have one part in stock that I needed and they got the part in just a few days and set up my brakes perfectly! I will continue to support this great bike shop.And per Mike below that is completely false. I see the long time bike shop owner Will at the shop every single time I have come in and the guy is super friendly.

br
Review №37

Good service. Been here a couple times. Always GREAT

Vo
Review №38

I went in to get a flat tire fixed. The employees were friendly, knowledgeable, and fast. The guy who fixed my bike was more than willing to show me how to fix a flat in the future, and recommend tubing types that may work better or my style of mountain biking if the issue continues. He also gave me a discount on a pair of socks simply because I asked for one. Great shop.

Ke
Review №39

Nice people

Ja
Review №40

Lousy customer service... Definitely steer clear of the owner! Temper temper! Electric bike shop want-a-be without the knowledge to be.Over pressurized tires on one visit, front wheel almost fell off after tire changeon second visit and unable to change out a gear set on this last visit on this last visit, too busy for for a challenge. I wont be going back!

Ch
Review №41

This has been my go-to shop for well over 3 years now. Ive found every member of their staff to be beyond accommodating (Ernie stands out in particular). Id highly recommend a visit to this shop to anyone.

Ni
Review №42

Great family friendly neighborhood bike shop. So incredibly friendly and helpful

Ch
Review №43

Service friendly bicycle shop that I bought an electric bike from and Im very happy with. They let me test drive it before buying it. they take layaway so I was able to pay for it with several payments before picking it up.

Ra
Review №44

Very friendly, very helpful, knowledgeable staff. I loved the selection as well.

Wa
Review №45

NICE LOOKING BIKE STORE! I popped by here today looking for a bike helmet. An unassuming lady sales assistant approached me and asked if I needed help. They mainly carry a brand put out by Trek so I will look around a bit more.

No
Review №46

Best bike shop by fardon’t come here

J.
Review №47

I came to El Camino after another local bike shop forgot to order my parts. I picked up my bike from that particular shop and called 5 other shops in North County looking for the correct part. I finally got a hold of El Camino and they confirmed that they had the part in stock and told me to stop by. My bike was fixed up within a few hours after dropping it off. What a great experience.

Da
Review №48

I needed a special part that required some time and effort to figure out what I needed. Griffin was most kind and helpful. Even though this is not the closest bike shop to me, I will go the extra mile to go there and support them. Thank you!!!

Ia
Review №49

Dependable - reliable - quality - personal: the team at ECBS are very helpful and work with you to get the best solution. I have come to them many times for parts, accessories, advice to keep my familys bikes in great running order. I have never had a problem with any of their parts or service, and recommend them as your local go-to for anything bike.

Je
Review №50

Honest, kind, knowledgeable, good price bike shop for everyday cyclists. Kids and casual riders have lots of choices. I highly recommend.

Dr
Review №51

I have had a few service needs and El Camino bike shop was reasonable and does the work right in their shop, so they have often exceeded their commitments and gotten my bike back to me early - allowing me to get in more rides. Cant beat that! Thanks El Camino

Ti
Review №52

Miserable experience. people are extremely rude who work there. was referred there by REI - I do not know why they would ever send anybody there. never going back thats for sure...

Ja
Review №53

Decent place for service and parts.

Br
Review №54

These guys are fantastic, really know their stuff. I travel all the way from Escondido to have work done, even though there are shops more local to me. :)

Je
Review №55

Best customer service!! They’re always friendly and willing to help :)

Ro
Review №56

People at El camino bike shop are, friendly, professional, informative, great service, lots of product to choose from. All around fun experience!

Je
Review №57

Great bike store, friendly and helpful staff. Found a great beach cruiser for my wife.

Mi
Review №58

I had my Trek bike for over a decade when the frame cracked. I purchased it at ECBS and, over the years, have found them very reliable and fair. I shopped their website for a replacement and brought my damaged bike in to the shop to have my add-on parts moved to a new bike. The Mgr stated that Trek frames have a lifetime warranty and he determined that Trek would replace the entire bike free-of-charge, taking full responsibility for the frame failure. Thanks to ECBS and Trek for outstanding customer service!

Lu
Review №59

Great local bike shop, I have shopped there for almost 20 years and they always have what I need and help out with all our bicycles. Great staff, friendly and helpfull.

Sa
Review №60

No pressure selling, great guys. would highly recommend

Li
Review №61

I went in to buy a few Electra parts because they had them in stock and i will absolutely never purchase here again. The owner (I can only assume he was the owner because anyone else would have been fired) was the rudest man I have ever encountered. The girl behind the counter was a sweetheart, but nothing offsets that kind of treatment by a customer. I also noticed that his prices were about 10% higher than most places I have been. No Thanks.

Di
Review №62

They were very helpful in assisting me with products!! Great customer service!!

Pe
Review №63

Awesome, more like a friend than a business. Great all the way around.

Ze
Review №64

This store has a comprehensive selection of bicycles and accessories for your all needs.

Br
Review №65

Great shop!!! Very clean and very friendly! Been going there for 20+ years and has always been a pleasure.

Mi
Review №66

First time customer. when in to fix my sons bike. good price and awesome service.

Os
Review №67

They definitely cater to the cycling needs of their customers. As someone who is not good in fixing things, they really are a good help with bike repairs.

Br
Review №68

They know their stuff. Very helpful and knowledgeable.

Ry
Review №69

Cool local shop, guys are nice and have some cool community events.

go
Review №70

Is ECBS still a family-bike-shop ? (as ECBS was quoted to be -- via the original brothers whom I known it from ownership that I can recall. As these shown personnel on Facebook, I never saw in my times.): ECBS looks to be a bike shop, in that the owner having an additional occupation -- as an attorney. Or related a legal source.As there be said, by google of being 2 owners.When I choose business of (those who own/work in) a bikeshop, its ONLY for the industry/business of bike, service, and/or merchandise.

Mi
Review №71

ECBS goes outside their business. Into MY business -- as I been a steady customer. Asking where I spent MY MONEY. Because I bought my incoming bike, from another. (as if 100% of incoming bikes are to be bought via ECBS only).Becaue I kept my privacy from El Camino Bike Shop. I got kicked out.Whatever.ECBS has too much $$$$; they can afford to lose customers. I DONT CARE.

Jo
Review №72

I have done business with EC Bike Shop for a long time. I took my Cannondale ( classic no it is not a carbon $3000 bike in for tires) I have had my Trek mountain bike worked on by them. The young kid in there put on a spoke for me and when I put the new tires on the intertube blew and when I came back they immediatly thought I pinched the tube, but that was not the case. I put another tube in it, and it blew. So I took off the tire and found the spoke sticking 1/8th of inch through the protective liner so it was a no brainer. Mike told me to bring in the bike on a Monday. The young kid said can I get you your bike back on Friday? I am putting together bikes. So sales are up and customer service is down. I said no, I am going for a ride tomorrow and they did not give me a tube. When the kid said he did not remember this bike, I should have said, go look in your database I told the kid you have lost my business. IF I had crashed because of that spoke, trust me...you would have remembered me.John in Encinitas

Ry
Review №73

Good spot!

Ke
Review №74

Outstanding personal customer service !

Ru
Review №75

Very poor service!!! What a waste of my time going there. Never again!!!

St
Review №76

Horrible, got a new tire and inner tube that didnt last one day, no refund or replacement ! Do not go here

H
Review №77

These people are rude and ghetto.

Information
27 Photos
77 Comments
Rating
Similar organizations