Weve used Parcel Plus several times. Absolutely love their attention to detail and everyone in the store including the owner Dave are awesome. Its a great service so close to home. Thanks so much for all your efforts even during the peak of the pandemic! Our very best.
Professional, reliable, always accurate and perfect shipping! My go too shipping location!!!! Love you guys thanks for being so outstanding!!!
Fantastic shop. The owner is incredibly pleasant and friendly. Was always greeted with a warm smile! Trusted them for shipping everything from important licensing documents, wedding invitations, and important packages. Very professional. Would highly recommend to all friends.
We have used this store many times over the last couple of years, they are very friendly and quick service. For the first time ever, I looked ahead of time at how much my package would cost to ship with USPS, $8. When I went into this store they told me it would cost $16 with USPS and that I might as well pay the $20 to ship it with UPS so that it would get there in a reasonable time. Every time we go there they try to sell us against USPS and typically I take their advice. But I didn’t know I was paying more than DOUBLE to do this. When I told her it should only cost $8 she wouldn’t look into it or adjust at all so I left and took it to USPS. Only cost $8 and will be there in 2 days. Won’t be using this store anymore, can’t trust them at all.
I always use their service over an year. They are friendly and honest. If you ship to international, they use 2~3 days shipping option which is more costly. But its still secure. If you find the lowest shipping price, I suggest to go to the USPS. But the great thing to visit this store gives me some options of choosing carriers and prices.
Stopped in to drop some DHL packages. I ask for a receipt and was told they wouldn’t give me one because they didn’t make any money from drop offs. He said if they processed the shipment and printed the label, they would. I had the label already. I won’t return.
I love this store. It is a small shop offering stationery, and other charming things, as well as packing and shipping. It may be a little more expensive in some areas than the post office, but it is not excessive, and worth the convenience. Staff is always helpful .
Extremely fast pick up! Professionally packaged & beyond fair pricing. The staff (Naomi & David) were quick, professional and so easy to work with. I wish I could give more stars!
David & Naomi made my entire shipping process a breeze. I bought some items in Ellicott, MD (I live in Texas). They picked up my items, packaged all of it, and kept me up to date the entire time. Great service. Will use again!
The owner is a real jerk. He overcharged me for a few packages the numbers simply dont add up. How he is allowed to do this is beyond me.
Efficient notary and mail service
I dropped off some paperwork to go in a UPS envelope today. I had printed the mailing label off the web from my bank. Man and young girl behind the counter were very nice. They took my paperwork, sealed it in the applicable UPS envelope and I was done in like 30 seconds. I tried to pay them a small handling fee, like other stores nearby charge, but they would not take any payment. So, I thought Id give them the online review they deserve.
I came in here to drop off a package and the owner stopped me saying my box was to big and he reserves the space for customers. I have purchased stamps from here before.He has USPS signs everywhere I should be able to ship where ever I want.Filing a complaint with the BBB.Jerk also has trump stuff for sale.
I have dropped off at this location multiple times. They do not print receipts for drop-off (go to Staples close by if you need one). I dont normally use them to package or ship (usually online returns) since they will charge a significant up-charge. Staff are pleasant. To be fair to the establishment, they charge more to make money (one can dispute if it is too much or not -- it is not a bargain here) and because of the location (which likely costs them a bit more). You have to decide if the service is worth the cost, or is it better to do it yourself and go farther to send the package. Dont go blindly in thinking it is going to be the same price as going directly to UPS, USPS or FEDEX.
I normally read the reviews for any and everything before doing business with them, however I shipped a package here once before and didnt have any issues (other than the package taking longer to arrive at the destination than I was told it would) but today I asked my Mother to ship something for me as she was headed to Giant anyway, huge mistake! She called me when she left and was in shock over the cost to ship a package that absolutely could not have weighed anymore than 10 lbs. She insured the package and when he rang her up the cost to get it from MD to TX was $143.17, my Mother is not a confrontational person so she paid, I however am a lot harder to get over on and will ask questions and speak my mind in a heartbeat. I immediately called and spoke with the man who helped her and he told me that it cost so much because it was being sent across the country and because he sent it via UPS instead of USPS because he doesnt trust the post office and with the recent weather issues in TX he was concerned it wouldnt make it there on time and undamaged. I pay to get insurance on a package for exactly that reason, so you charging double what UPS would have actually charged me does me no favors at all. His response was trust me its worth it.. What he is doing should be illegal. I completely understand having to pay a convenience fee but DOUBLE what it would cost is robbery. I am going to go up there and let him know exactly how I feel about what hes doing and I will NEVER do business with them again. If I can prevent someone else from making the same mistake we did, I will. Hes a thief, please go to the post office!!!
After years of patronage, I attempted to drop off an Amazon package that was being returned tore the shipping label before handing the box over to the owner. I asked if he would tape it, his reply, “I can’t but you can buy tape”. I’ve spent $100’s and 100’s of dollars shipping gifts over the years and buying cute gifts from the shop attached. Never, ever again.
If you use them to pack and ship.....BUYER BEWARE!!I had 2 speakers, 40#s each, packed and shipped. I live in Alabama, so I was transacting over the phone on an eBay purchase. Dave told me over the phone it would be about $110 per speaker. He stated that UPS was cheaper than USPS and FedEx. After he packed them, his price went up to $137.53 EACH. That sounded awfully steep to me. So I went online to check the rates. For those box sizes and weight, USPS charged $58.70 EACH, FedEx charged $76.98 EACH, and UPS charged $70.60 EACH. He was charging me $25 each for boxing and labor. Basically, Dave was charging me $50 EACH EXTRA OVER THE PRICE TO SHIP, EVEN AFTER HE CHARGED ME TO BOX EACH SPEAKER!!So I called Dave back and challenged him on his prices, and revealed to him that my son drives by his store every DAY on his way home from work....I had other options! Dave gave me the LIES that the online prices to ship were wholesale prices and not available to the public. He said where I live is considered rural and UPS charges more than the on-line rate given. I pointed out that he was lying to me. I LIVE 2 BLOCKS FROM THE UPS MAIN DELIVERY/DISTRIBUTION TERMINAL AND HAD SPOKEN TO THEM ON THE PHONE ALSO!!! For added leverage, I told him I would pay him $25 each for his supplies and labor to box, AS AGREED, and have my son come by and pick them up, and drop them off at the post office; they would only charge me $58.70 each to ship!Dave hemmed and hawed, and gave me his sob story HOW HE WOULD NOT MAKE MONEY OFF THE DEAL. SO NOW, HIS NON-NEGOTIABLE PRICES WERE INSTANTLY NEGOTIABLE!!!FOLKS, THEY PAD THEIR PRICES HERE FROM STANDARD RATES TO WHATEVER THEY (DAVE) FEEL LIKE CHARGING YOU!!! COME IN PREPARED WITH SHIPPING RATES THAT UPS/FEDEX/USPS CHARGE BEFORE YOU AGREE ON ANY PRICE!!!!!!!THEY LINE THEIR POCKETS HERE AT YOUR EXPENSE!!! DO YOUR HOMEWORK!!
This place is run by new owners who are crooks! I paid $86 to ship two small boxes that weighed 4.6 lbs and 1.9 lbs. I thought that cost seemed excessive so I called UPS and they told me my cost at the UPS Store would have been $45.92 ($40 less in cost!). The Parcel Plus owner admitted they have a 100% markup on their shipping! Also, I paid for extra insurance on both packages. UPS has no record of the extra insurance. That is because this Parcel Plus says they have their extra insurance through a separate company. I did not receive any type of official UPS receipt for this shipping (like you receive at UPS, and like I used to receive from the former owner of this Parcel Plus)! When I asked for a receipt, I was told I would receive an email with the UPS tracking numbers. He told me to use my phone to take a picture if I needed an immediate receipt. Beware of this Parcel Plus store at Dorsey Hall - they are CROOKS!
Fantastic customer service, people running the store are friendly, helpful, and will go above and beyond to help you.
Amazing store and amazing staff, thanks
They have trump stuff all over the place....
The staff is helpful, friendly and process quickly orders quickly. They email you a receipt if you send through UPS.I highly recommend using them to save time rather than heading to the post office.
Had the exact same experience that another Man had at Parcel Plus on Dorsey Hall Drive!He even told me to take a picture with my phone also!! Wow! A year later and hes still over charging and ripping off his customers!I will never enter this business again as long as this person is the owner!
Way overpriced shipping....and one time I was there to ship something overseas only to found out they charged THREE times more...and not with the same shipping method I requested...worst customer service ever
This guy charged MORE THAN TWICE the price, try it out if you dont believe it. And if you only go there to drop off, he will tell you there is no place for drop off, since he cant take advantage of doing you a favor.
My local UPS/FedEx shipping place. Also does stationery, cards, small gifts, etc. Will be more expensive than going directly to FedEx, etc. But this is a full-service shop so that is to be expected. You can leave pre-adressed UPS/FedEx boxes here for pickup without charge.
Great customer service!
Very friendly and patient staff.