Superior customer service. The young lady that helped me went far above and beyond to help me find what I was looking for, and noted it for future visits. I was extremely impressed.
We are travelling in a motor home staying on the outskirts of town. I have a little rescue squirrel and needed a certain product. I called here looking. The staff was so helpful I seriously dont think Ive ever had better customer service anywhere before. Alex took the time to send me pictures of what they had. Unfortunately not what I needed, but meantime Alex called all over Ellensburg to every pet & feed store trying to locate what I needed. Wow, seriously one of the kindest things anyone has done!!!!
Amazing service. They know everything I swear. Love these guys.
This was my first time in this store and I loved it. I received the information I was looking for about future fencing material we will need. But there is one thing they didnt have that was disappointing was they didnt have any shirts or hoodies with their store logo and name. They feel they wouldnt sell, but I think they might be surprised.
We pick up our deer feed here. The store is very clean and well organized. Staff very helpful.
Great store! Pretty much all the supplies you would need to work your ranch, farm, or homestead.
Always a good experience. Has everything we need in stock. Worth the drive of 1.5 hours.
Great option for feed! We buy all our pig feed from them and the pigs always taste so good!
Very helpful, so many things to see, great prices.
Polite, great customer service, good knowledge, and good products for all your animal needs. Thanks again!
Its a farm store if you need something or clothing to help on your farm this a good place to look, if you need a mechanic dont go there......
Needed a specific brand of dog food last minute and they had it in stock. Friendly customer service and have never had a bad experience there. Highly recommend.
Great for all your livestock supply needs!
Great staff, very helpful.
Great place to just go through and browse the girls were helpful and friendly good variety of western things
So helpful getting our baby chicks set uo!
Our favorite local feed store. We always appreciate their expertise, knowledge, and quick truck-side service for our feed and animal bedding needs!
Love this store, always find what I need and everyone is very nice.They have a good team.
Cool place. Lots of country stuff.
They have a wide range of agricultural products and pet supplies! Staff is friendly, and knowledgeable, and prices are competitive and reasonable!
I wish every store in town had employees that are as friendly and helpful as the ones here! Great prices too!
I asked for some timothy hay and didn’t know they came in different sized bales because it was my first time coming here and the cashier didn’t ask me what size I needed. It wasn’t until the gentleman was loading it up that I realized I had purchased a giant bale that could barely fit in my car. I was flustered and embarrassed for not knowing this and what made it worse was the gentleman was so rude about it and annoyed with me and said “Next time get a smaller bale”. Made me feel ten times worse. I don’t think I’ll be coming back.
I always seem to find a great deal at either the Ellensburg or Yakima store.
Great customer service and lots of items to choose from
Great help lots of young energetic people
Very helpful. Excellent service
Im a ranch hand on a small cattle ranch outside of town and I rely on Old Mill quite a bit and for good reason. The sales staff inside the store are always very helpful. They know my employer quite well and are very helpful when it come to what products weve used in the past and what products worked well for other customers. The yard guys are fantastic always working hard and eager to help. Keep it up guys.
Love the friendly service. And always have what I need!!
Great place, very friendly staff
Love this place
Great place to shop for things western wear!
Old mill is the best country store in town, bar none. Service is very knowledgeable and extremely fast. The employees and owners are really nice and know what they are talking about.
Good selection of merchandise and prices are good.
Great customer service. Competitive pricing.
Customer service is awesome. Theyre always willing to help any time I walk in.
Always seam to find exactly what I need, with charming service
This is one of the best places to shop for all your animal needs. Also have clothing and farm supplies. Always excellent customer service and good prices.
We love this store and staff! They always have what we need along with great customer service and great advice!Four Seasons Farm Service Ephrata
Alex done a great job, very helpful,, great customer service.
I recently bought a baby lamb that was too young to thrive. Never having raised sheep before, I went to Old Mill Country Store and started asking the clerks what they would recommend doing. A couple of other customers joined the conversation and the group recommendations helped me to buy some lamb feed and milk replacer. After a couple of weeks, the lamb is growing and doing well! I also bought a stock tank from them. The staff was very friendly and helpful.
Great customer service. Staff knows their products.
Great friendly customer service and good prices.
Love this place! Great boot & Jean selection & when they have sales, they are excellent! There is also a wide range of clothing & jewelry too that I am particularly fond of. So much more however than clothing & jewelry! You have to go see for yourself if you haven’t already. It’s a great place to get lost for a place that isn’t that big! The prices are fair for quality items, the employees are always friendly, the parking is great! Overall, 5 stars is well earned!
We have always had the best customer service here. Inside and outside at the dock. This local family business has a lot more variety than you think. They are so helpful and knowledgeable about all kinds of animals. We have gotten feed and wood stove pellets here for years. And of course fun gifts for everyone at the holidays.
Very helpful staff
Nice store and great customer service.
Great Place Fast Service
Wonderful quality, awesome staff! Helped us find everything we needed and made the experience very pleasant!
Amazing staff! Always ready to help
Always excellent.
Farm store with so much more. High quality merchandise and products fill the store from wall to wall. Something for everyone and helpful staff to make sure you find it. Have fun!
Lots of merchandise, friendly staff, reasonable prices. Love the two-way scratch for the chickens!
Always helpful and couteous
Always a pleasure to shop there
Friendly staff great prices. I will definitely be doing alot of business with these people.
Amazing Store! Reminds me of growing up - going to the Co-op to get feed... I also believe in the owners.
Great people great service. Very friendly and helpful
If you are immune compromised, elderly, or around anyone who is just know they are not masking here even though it is mandated.
Hometown feeling and awesome advice and service
Most everything youll need for your ranch and then some...
I always make it a point stop by this store when I am in town. Always find more than what I was looking for. Great selection!!
Even though its the Old Mill, its not the same old grind. They had shirts which fit me! True grit.
Great store, wonderful people. Glad I came here.
They have good prices on all my bird foods!
Great feed store with a pull-through propane location. Also has a good selection of western wear available inside.
We all had a great time at the Animal Carnival today. Thank you for doing this for our community.
Finally found womens jeans that werent all faded out!
We buy feed and propane here. Friendliest staff in town!!
Little pricey but better than any where else in this town
Classic country store. Helpful workers.
Love this store! Good people work here and the owner will bend over backwards to get you what you need.
The staff here is always helpful and kind!
Great selection of tack, clothing and feed. Worth a stop!
Amazing store and sweet staff
This place is great its where you can get stuff for u your horse dog or cat and the local is so cute and friendly
Friendliest cat around running the show here. Great products and staff.
The prices are comparable to other local stores. The staff is what keeps us coming back, they are very friendly and helpful.
Great service. Friendly staff. All around farm supply. From meds to feed to boots its here!
They have really cool stuff. Good prices. They will usually have what your looking for
Personal and prompt service. Somebody picks good employees.
Super friendly service, knowledgeable staff.
Very helpful and friendly staff. The store is a little crowded but not too bad. Clothes are pricy but high quality.
Best customer service in town! Patrick helped us with our treee and everyone was so friendly!
Very supportive with the 4-H and FFA! We get all our livestock feed here. Very knowledgeable!
Great store. Super friendly staff.
I love their attentiveness and choice of products!Great quality of merchandise as well!
Very knowledgeable staff. They have a great selection of clothing, equipment and feeds for just about any farm animals.
Kevin and the whole crew there are friendly and helpful.
Friendly fast service
Love going there. Good dog food.
Great place for all of your outdoor needs.
Friendly service with a smile. Big thanks to Tambra!!!
Nice folks in there and always helpful
All the items are quality. The feed and bird food can be bought in large economic sized bags that last.
Wonderful selection and super friendly and helpful staff! I wish I wasnt just passing through so I could shop here regularly.
The staff is very helpful and knowledgeable, and help us out with everything we needed
Superb customer service. LOVE This store!!!!
Great store, very friendly staff
Great people. Excellent price on propane.