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Dixie Yard Works
7070 N Dixie Hwy, Elizabethtown, KY 42701, United States
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Dixie Yard Works
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Ch
Review №1

Long review ahead.We started the process in May 2021, signed the agreement for patio, retaining wall and French drain with an 8 week estimate wait. The end of August is when the work was started and the nightmare began. The crew that came started on the patio and the wall. The patio wasn’t measured correctly and we had to reach out for them to come back out and fix based on the measurements. There was numerous days when the crew wouldn’t be out working and the weather was clear. The patio and wall look nice for the time we waited and issues during.The drain part still isn’t done. During the process we showed the part of the yard that holds water and thought that during the project planning they would run the drain through that but they did not, they ran it around the spot. Our drain was supposed to connect with our neighbors and then go into 1 long pipe towards the road. They did not have that and had to re-do completing messing up our neighbors yard. Both yards are still not leveled and after numerous attempts we ended up having to pay more for them to come back out and add more pipes. This is thousands of dollars we are losing for lack of oversight and planning. Our yard has been worse, no grass is growing and there are holes everywhere holding more water. After each ran it’s a mud pit and we cannot enjoy our patio because our yard is a nightmare.We have another agreement for more drains to be added and we are now in November in a worse yard than prior to working with them. By far the worst experience I’ve gone through, almost 10k spent and each day we go outside in our backyard we become angry as its unusable. Ours dogs get muddy and its truly a nightmare.Patio or wall yes they do a good job. Drainage work I’d highly recommend to shop around. Make sure you get specific details if you do in writing. From May to November and still not done. Frustrating each day and as a homeowner we have to live with this. It feels like we are a burden to them now when we call or talk with them, all around disheartening when you see the reviews and get less then the standard others have.

Ba
Review №2

We just went to get some ideas and do some price comparisons. We were treated so wonderfully, we went ahead and made our purchases! The customer service here is outstanding! Thank you for caring about your customers! We will be back soon!

Ch
Review №3

Hadnt been here before. It was very enjoyable looking around inside had all sorts of decorations for inside and outside the home.

Vi
Review №4

I love Dixie Yard Works! The staff is so friendly and helpful. Any questions I had from flowers to landscaping to painting concrete statues for my yard they were happy to answer and didn’t just leave me standing. If you are looking for a great place to purchase things for your yard I highly recommend Dixie Yard Works!

He
Review №5

They had a sale on their trees and shrubs today. I brought a Wisconsin Willow tree. Very nice 6-7 foot tree. Not breaking the bank either.

Fo
Review №6

The quality of work was great, we will see how it holds up over time. The price was outrageous and it took forever to get the project done. The workers that were on the job were super friendly and extremely helpful, but the project manager was just so-so. I would probably use them again, but would definitely do more comparison shopping first.

da
Review №7

Good choices but were out of what wanted .but did deliver same day what I did buy

Ka
Review №8

First time there and loved it very helpful. Only place that had what I wanted.

re
Review №9

I had already compared some prices before I came here everyone was very helpful very polite and very professional the young lady even came outside to see if she could help us with something she was very sweet however the prices were a lot more than Lowes or home Depot or other yard places I guess if you look at the difference between the prices you have to decide do you want to go there to E-Town to get the stuff is it worth it

Pa
Review №10

I like the improvements they made but the prices on some things are marked too high and some just right.

ma
Review №11

Great place to get your landscaping materials and more.

De
Review №12

My new drain - cup and bucket! Every time it rains, I have to remove the trapped water with the cup and bucket. I fill this bucket many, many times to get rid of the trapped water. I just finished scooping out 10 of the 5 gallon buckets of water. The water is supposed to run out the drain tube that runs to a ditch.Dixie Yard Works came out, found the problem and have a plan to fix it.Thank you!

Ch
Review №13

My go to place for outdoor/landscaping materials. Super busy today which is good for this small business.

wi
Review №14

Quick, efficient, courteous and great product

La
Review №15

Excellent, hiring them to do some landscaping for us. Very professional.

Da
Review №16

Buy your outdoor lawn furniture here. I had sticker shock—at first. Then I did way too much online research only to find they are right in line. Plus, in-stock, already built; and, ordered from a family business in NC. Beautiful & sturdy!

BJ
Review №17

I absolutely love this place. Many options and they always have cute items inside their store!

Be
Review №18

Better customer service is needed. In the store I asked about some stones. After returning inside the store, she was planting some flowers in a display. I had decided on what I wanted to purchase. I stood at the counter waiting for assistance.she looked up at me (like I was interrupting her, added with the body language!!!) and asked do I need anything else? I told her of my decision. Upon ringing up my bill, she never cleaned the potting soil fromher hands when I gave her my card. But, the young man that filled my order outside was very friendly. I believe in good custome service, and this being my first visit, I didnt like that particular service. But Ill go back, very good products, next time Ill address any issues.

ki
Review №19

I love this place for your landscape needs. Their prices are pretty good.

Ba
Review №20

Went to their store a few weeks ago and was met by an employee that after hearing about our project plans, agreed to come to our home, give us an estimate and order the materials. He sent me an estimate, which we agreed upon and stopped by the store the next day to pay. He met my husband when he pulled up. We made the check to him-he explained that he’d get us a good deal on our materials if it went through his account with the store. Their trucks made drop offs of rock and the employee began his work. However, he showed up infrequently and was weeks past his original date of completion. When I called the store and spoke to the manager, Tracy, she seemed dumbfounded that all this was going on around her and she didn’t know as she stated to me that this employee was not allowed to take jobs and did not pay them for our materials. She told me straight up that she would be out the next day and they would make this right with us. By the next day, she said they would NOT be out to fix anything. I wrote this incident up as a rant on my Facebook page. Evidently, Tracy read my rant against the company and informed me that they would not bring the rest of the materials owed to us as a direct response to my Facebook posting! We are currently looking into legal options. We will NEVER frequent this business again!

Mi
Review №21

Terribly disappointed with what we spent hard earned money on. Doubly disappointed in the terrible customer service. Do not spend your money on their conditioned dirt. They confidently tell customers this dirt has no rocks, roots, grass, etc. Ours is full of grass, weeds, and rock. Go elsewhere and spend less $. Oh yeah, their delivery driver was terrible as well. In a wide open yard he missed the dump site by over 20.

Ga
Review №22

Great prices and professional service. There was a mix up and it was handled exceptionally well. Thank you.

KE
Review №23

They are very friendly. An i will go there again. As a veteran, will help you any way that they can.

So
Review №24

If you are looking for quality, professionalism, dependability, and reasonable prices, Dixie Yard Works is it. This is the second time we have requested their services and they have outdone themselves once again! Brandon, Efrain and their crew are amazing. They added Jessie to the mix and she is definitely an asset to the team. She designed our layout which was just beautiful. The end result was perfection! The patio that was created by Brandon, Efrain and their crew was so so so perfect and exactly what we wanted. They also replaced our mulch with slate rocks, they planted trees and other adorable plants to make our yard just beautiful. They made and installed a bubbling boulder which exceeded our expectations!!! Couldnt have even imagined we would get that kind of service. Thank you all so much, and dont worry...we are not done yet!!!

Ti
Review №25

Love this place! All kinds of different rock, stones,etc. And for decent prices. They will deliver, though Ive never had them so unsure of cost for that. They do landscaping and from what Ive seen it looks like a great job, again dont know cost. My favorite thing though is being able to go around and pick for yourself.

He
Review №26

My mom loves this place she wanted the big chicken but they didnt,deliver to Michigan 😆

Ro
Review №27

If you need landscaping materials this place is amazing. They have a great selection, but more important they are the friendliest group of people working anywhere.

GA
Review №28

Lots of good stuff

Ma
Review №29

Great place they do everything

Th
Review №30

Great place n great workers

Bo
Review №31

Very helpful staff and prices were lowest by a long shot. Love this place!

An
Review №32

Always a pleasure to deal with. I recommend them to anyone looking for amazing work.

C.
Review №33

Great customer service. Nice variety of rocks, slabs, figurines, sand, mulch, ect. For your out door needs, Creative projects, and landscaping ideas...check them out!

ma
Review №34

Love the choice of the rocks and very nice and friendly people.

Ka
Review №35

Best landscape and hardscape company by far. Care and quality is guaranteed and delivered.

So
Review №36

First of all I was never called to let me know the dirt that I order will not be deliver even though it been raining, not enough dirt for the amount of money I paid I will never shop with them. Customer service is terrible

St
Review №37

Lots of interesting stuff to check out

SH
Review №38

Nice owner and staffGreat deals on landscaping items when on sale.

Re
Review №39

Excellent staff great expertise I will come back

da
Review №40

You can buy landscape materials by the bobcat scoop. They have a wide variety of landscape materials, concrete statues, rock and other items to spruce up your outdoor living area.

Je
Review №41

Reasonable prices,friendly service. Purchase pavers retaining blocks, mulch etc.

Ka
Review №42

I was told, they would do yard maintenance but then received a call weeks later they couldnt do it..The one star for coming out to look. 0for the made up lie why they wouldnt assist me.

St
Review №43

Ornamental concrete statuary and landscaping stone.

Vi
Review №44

Really like this place. Good prices and service!

Du
Review №45

Nice overall place a lot of block and Rock

Ti
Review №46

Great selection always helpful

je
Review №47

The best place for all your landscaping needs, very nice people, excellent service, great prices, 5 star all around!!!

Do
Review №48

Very helpful staff! They allowed us to look around first before asking if we needed help

La
Review №49

Very convenient, great selection, great prices

Je
Review №50

Great place

Je
Review №51

Super nice and very helpful.

ni
Review №52

What a great selection!

To
Review №53

Very friendly and helpful

Wa
Review №54

Purchased a fire pit very satisfied

ja
Review №55

Was good dealing with them

mi
Review №56

Great Customer Service

Ca
Review №57

Convenient landscaping supply store

Bi
Review №58

Garbage placed filled with garbage people.

Ri
Review №59

Always helpful.

Da
Review №60

Anything you would need to make your yard a masterpiece

Ja
Review №61

Good staff

Sh
Review №62

Horrible service and communication.

Review №63

Everything you need for landscaping

Mi
Review №64

I love Dixie Yard Works!!!

K
Review №65

Lots to choose from!

Za
Review №66

L lol

Li
Review №67

Good but expensive!!!

To
Review №68

AAA++++

Information
75 Photos
68 Comments
4.5 Rating
  • Address:7070 N Dixie Hwy, Elizabethtown, KY 42701, United States
  • Site:https://dixieyardworks.com/
  • Phone:+1 270-735-1668
Categories
  • Landscaping supply store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–3PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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