The employees at this store went above and beyond for us! My family and I were traveling home from Atlanta when one of our belts broke, luckily right near this exit. We went in and asked if they knew anyone who was open (it was a Sunday) that could help us, and they called a local technician to see if he was available. He came right over and got us back up and running so quickly. Really exceptional customer service from the employees, and it was much appreciated!

Stopped because my lovely towncar developed a case of the check engine light. Asked Tiffany to please read it for me and she was fantastic in helping me understand the code. Turned out to be a case of bad gas, she guided me to the best station in town and I filled up there.Thank you Tiffany!

Had a lady help me and she kept saying I dont know every time I asked her a question. The questions were about replacing a rearview mirr

Had exactly what I needed and very helpful.

They were very helpful and got the parts brought over from another store. We had to complete repairs in the parking lot and an associate brought drinks out to us after seeing we were stuck there in the hot sun. Thats going over and above!

Always helpful and professional

We would like to specifically thank Paul Gipson at 1117 North Main St. (KY) for going above and beyond. Helping a family traveling through your wonderful state. We couldnt have stopped at a better place.

Very helpful staff! Thank you!

Great place to buy parts they go beyond what youd normally expect from a parts place

Ive went here several times within the past few months and the service is usually okay for the most part, but theres been times when Ive gotten the complete wrong part that I need after having an associate help me find what I need. I went to fix what I needed on my girlfriends car and because it was the wrong item, it ended up causing me to have to repair more. However there was a lady there when I went back that helped me as much as she could. They let me switch to the correct part for the car but it still didnt help because the part I needed BROKE off from the first attempt because I was given the wrong part after having the employee run a search to make sure nothing like this happened especially considering it wasnt my car I was fixing to begin with.

Had everything I needed for a fair price

They get 6 stars as they suck in louisville but are awesome here

Got or can get almost anything you might need

Very nice people that didnt mind helping

Its ok

They are a bag help finding what you need.

Bought a replacement battery - very straightforward. They tested my charging system and battery to be sure, showed me the results and didnt try to upsell anything; simply gave me the options available (all in stock). I love that they even supplied power during the battery swap to the cars computer (no losing radio presets, security system codes, etc.). I was in and out in under 30 minutes with no hidden fees or charges, very professional and helpful staff - I highly recommend them.

This is the only auto part store I go to. Some employees can be rude sometimes, but dont take it seriously. Theyre always offering to help out.

Spent 20 minutes looking for a part nobody could find

Dedi is very rude and have a invoice in with corporate with her. I had bought a part and once i got home noticed it was used went to go back and return it back and denied any return or even exchange. A manager is supposed to extinguish an issue especially when its only $30

Great place

Had what I needed at the right price. Was in and out in minutes!

Did not have what I was looking for

Very friendly and helpful. Good products, good prices.

Very helpful

This particular store has an awesome staff that knows more than just how to operate a register. I truly have respect for the friendly and knowledgable employees there.

They are very helpful and nice and clean place.

Found what I needed with the help of an associate. Easy in And out.

Paul is rude!!Customer service isnt at this store at all.

Great Customer service and product knowledge

Awesome place to get your parts for any vehicle. Whatever you need they can get.

Great prices great service!

Realized Ive never been in this store before so stopped in. Prices were great and customer service from Dedi was awesome! Ill be back!😁

Quick in and out. Love the on line discounts!

Its a parts store what ya expect

I gave them all the correct information for my part and they gave me the wrong part

It really depends on while one u go to . Ive had good times and very bad times. The store in Radcliff Ive always been taken care of and got what i needed no problem . but one in etown . you have what i call Google/YouTube mechanics working there and dont know jack about cars .

No help at all

THESE GUYS WENT ABOVE AND BEYOND AS I WAS DEALING WITH 2 SHREADED TIRES ON A TRAILER CARRYING A BOAT, THEY HELPED ME NOT ONLY GET THE TIRES OFF (BELTS WRAPPED AROUND TRAILER FRAME) BUT ALSO HELPED RATCHET UP THE AXLE SO I COULD CONTINUE THE NEXT 60 MILES TO THE HOUSE, THANK YOU!

Always 5 stars I have been doing business at no. Main since they opened. Lifetime warranty is real there.

The people here are extremely helpful, and they try their best to provide an awesome customer experience.

Paul is the most knowledgeable auto parts person I have ever seen. He goes over and beyond to make his customers happy

Nice store. They didnt have what I was looking for, but very friendly.

Great staff, Very friendly and helpful.

Avg advance. Slow. Half employees dont even know parts

Wanted to return item and worker said hadnt sold any in months! Very dissatisfied

I was literally refused service! The fat mexican lady refused to sell me a master cylinder that was in stock! I guess she felt i wasnt deserving to spend my money there! No problem!

Helpful staff. Fair prices.

Good people. Parts are great, prices are low.

Very helpful!!

Nice and friendly service. Helped explain the problem which fixed itself.

Rather disappointed to find exchanging a defective battery a pain. I went to this particular Advance as it was along the paths I was traveling that day. Turns out I need to return the battery to the store I purchased it from. Needless to say I received the no credit of any kind for my battery. Even though it was still under its warranty.

They always seem to have what I need and have helpful information

Stopped to pick up some brake pads. Staff was knowledgeable and made sure I had everything I needed for a successful repair of my rear brakes.

Best place to shop friendly people and very helpful

Sales associate rude go to store on Dixie hwy from now on definitely

Military discount +helped me out on picking the right oil.

Always helpful

Kinda slow to get help

Very helpful employees!

Always great!

Everyone friendly and helpful

Great service! A variety

I was in and out in less than 5 minutes! I walked in, was asked what I needed, the guy found it immediately, checked me out and even installed it on my car free of charge!

Literally never have parts that anyone needs. Even when their website says in store

Very friendly and helpful staff

Always friendly and helpful

Regular auto place, people are very nice just overpriced in my opinion.

Needed a car battery. Friendly folks helped me and got me on the way.

Dedi and Paul go above the rest

Knowledge and experience behind the counter

Great staff

Always a little better than there competition

Friendly people and large selection of parts in stock

Didnt have what i needed

Friendly staff

Great service

Not very knowledgeable.

Overpriced and never have what you need

Nice and courteous

Good people

Its okay

Super helpful

Great staff

Little bit of everything

Not very helpful

Too slow!!!

Very good choice