The person I interacted with was courteous and helpful. They did a quick inspection and determined I needed all new brakes and rotors on my 2017 Grand Cherokee which I expected. He quoted me a little over $1,200 to change them out and change the oil. That seemed outrageously high so I went elsewhere and got another quote. Jiffy lube offered to do it all for $850. That was in line with my expectations so I went with them. No complaints about the staff at meineke, just seemed quite high on their pricing.

I had my oil changed. They always perform so many checks on the vehicle, and I really appreciate that! The staff there is very friendly and explains every detail to you if needed. There are several other oil change businesses close to me, but I drive for 1/2 hour to go to Meineke. I have used them for several years now, and will not use anyone else. Thanks guys!

I like the way repairs needed/suggested were highlighted and sent to me, electronically, with photographic evidence. I was able to research and comparison shop while in the facility and discovered Meineke offered the most competitive pricing. I also liked the constant texts from the tech as work progressed.

Got me in and out in a timely manner, they took great care of my vehicle! I recommend them to all who is having car problems. They try to work with you and have two different financing options

The staff was really friendly and I was in and out within 35 mins!! I will recommend this location to my friends

These people went above and beyond, specifically Brandon. ( I think that’s his name)What ever you’re paying him it’s not enough. My fuel pump went out driving from Wisconsin to Florida. Unfortunately it was late Saturday, they got me a ride to the hotel and fixed it properly by Monday. Brandon stayed after close to get the job done. He did not have to do that but he did anyways and I can’t thank him enough for that. With all the BS going on in the world today, it’s nice to see people still care about others. Thanks again Brandon!

Did a fantastic job handling an alignment problem with our 2006 Trailblazer. Truck now drives great. They were very courteous and took their time explaining the repair needed. Perfect.

Honesty goes a long way with me and thats exactly what this place was very honest. I felt something was wrong with my truck and they put it up on the lift for me and showed me that I only needed new tires. They then called around to find the tires that I wanted and hooked me up. Also they did not charge me for their 30 minutes of time they helped me. They have earned a customer for life as far as Im concerned. great place to do business

As a single mother, getting a car serviced can be tricky... I am more than satisfied with E-Town Meineke, Jeremy & his Team really took care of me and my car. Parts were not easy to find & replace on my 96 caddilac but they did it, and got me SAFELY back on the road again! Highly recommend 😊

The Meineke crew was great. We needed a new water pump and they got us in right away with no appointment. They even stayed past closing time to finish the job. Based on our experience, I would recommend this place to anyone.

I never been to meineke before. And I knew my car needed some work but Jeremey had his work cut out for him with my ride!. But Great communication. And he Took me inside the garage to show me things.They had my car 5 days and while I was frustrated, Im so happy with the work done. NOT cheap in my situation but very professional. I cannot thank Jeremy and his team enough for his kindness and patience with me. You rock!!

I had them mount and balanced 4 Michelin tires that I purchased online and asked about lifetime rotation and balanced and he rudely said those are not my tires and didn’t even offer a lifetime price.this was a Michelin dealer also is why I chose this place. Appointment was at 9 and had to be get picked up because it would be 2-3 hours so why do you need an appointment then? Lastly the rude guy working behind the counter was also working in the garage so when I handed him my keys all is could see was black oily dirty hands. I don’t want someone that dirty driving my car. Went home cleaned steering wheel and lots of oil and dirt.will not ever go back!!

Ok Jeremy, you showed me out. This establishment keeps its word and is accurate. They assisted me to clean up a big oil mess from Walmart Radcliff and get my claim paid. Thanks for the help, much appreciated

Great knowledge of all makes of automobiles. Jeremy, Kevin and Bobby are the best . Great team that solved a difficult problem in my Ford 97 F-250. Thanks guys for giving me my truck back.

Thanks Jeremy for making my A/C like new again.98 Silverado.You cant go wrong with these guys.Very knowledgeable and excellent work.This is my new go to garage for everything,the 30 mile drive is worth it.

They repaired my splash guard. I appreciated the extra assistance. Also, was given a coupon for semi-synthetic oil change. Thorough inspection of vehicle as well. Good service/kindness is stellar. Thank you!

I appreciate the credit offer that was made. Happy i can take advantage of that in the future but I did not like the service of my oil change. 2 days later my oil light came on and there it showed on the stick 1 quart of oil. I had to go to the dollar store and buy 4 more quarts. I was really hurt by the job performed and embarrassed.

I went to the one in Elizabeth town Kentucky awesome best mechanic experience Ive ever hadI went to Firestone a few weeks prior in Madison Alabama and put 2800 into my vehicle was told the did a full inspection yet meinekehad my vehicle for 10 minutes if that and spotted the snapped control and the other one that was about to snap do not have your vehicle serviced at Firestone they do more scamming than actual work go to meineke

They were very helpful and very nice! I had a lot wrong with my car and they helped me finance the payment. I enjoyed the service and they will keep getting my business!

A fantastic, friendly and proficent team! Thank you!

Our local Meineke has always been great for us. They put new tires on for us a couple of years ago and do a quick job of rotation/balance when we need it. Highly recommend.

Elizabethtown, KY - the gentleman at the front desk was crazy professional and made sure to inform me of every detail. Could’ve easily charged me extra for something I didn’t need because I thought my brakes were bad; he told me they were good to go and didn’t want to charge me for something they didn’t think was an issue. My vehicle also takes 0W-30 and he made a call to get the oil over to the shop ASAP.All around 5/5 recommend.

Meineke really came through in the clutch. Had some bad service performed at a local Meineke but when given the proper attention by Kevin the district mgr and store mgr Jeremy complete satisfaction was the result. Even recieved money back on an overcharge. Absolute gratitude is the word. Now my girlfriends car is back on the road and she is safe behind the wheel.

Other than feeling like sometimes they are really pushy when trying to sell u something that your vehicle “needs” I would recommend. I use Groupon when getting service here and have. Ever paid more than $15 for an oil change.

Very helpful. Great service!

I went to the Meineke Car Care Center in Elizabethtown, KY for an exhaust issue with my vehicle. The team there was professional and knowledgeable. After my vehicle diagnostic test, they informed me of what was wrong, what needed repair / replacing, and gave a timeline of how long it would take to repair it. I received quality OEM parts with a warranty for my vehicle. I appreciated the customer service and work done on my vehicle by the Elizabethtown Meineke Car Care Center Team. I highly recommend this place for your vehicle maintenance needs.

I have been using Meineke for awhile now, and I won’t go anywhere else. They are always professional and complete the service in a timely manner.

Jeremy and his crew took great care of my Jeep. They were very thorough and took time to explain and show us exactly what was going on with my car. I’m glad to say we have finally found someone to handle our car maintenance in Elizabethtown.

They are very direct with everything that was going on with my vehicle

I have chosen this repair shop for the quality of work the price and the people that are working there. I feel welcome and appreciated. My jaguar is taken care of without any questions and always returned in working order . Proud to have your service in our community

Staff was very helpful and gave me a full diagnostic readout of some very serious issues with my vehicle. It helps to have that stuff listed out so I know exactly what I need to do to take care of it.

Manager is one of the finest people I have met. Very professional, courteous, helpful, and knowledgeable. Have used Jeremy for years and will continue to do so as long as he is there.

Ive not been here. Not sure why it appeared on my places.. Good luck and have good day.

The office staff and mechanics were very knowledgeable and efficient. I was traveling through and needed a repair to my muffler. They were able to repair my vehicle in a timely manner. Jeremy, the manager on duty was up front and honest about the estimated cost of the repair and I actually paid less than what I expected to pay. They are a full service shop and will take good care of your vehicle.

Good and fast service. They are very knowledgeable and helpful.

Great work and super good guys. I will be back.

When I called in a panic Jeremy quickly answer the phone and was very caring. I told him that my alternator went out and he said bring it right in we will take a look at it and let you know about how much its going to be. They got to it right away and gave me an extremely fare estimate compared to the one my son experienced two months ago from someplace else. I am fairly new to my town and had not needed car work done yet. Anything I need to have done to my car in the future I will go to Meineke. Thank you Jeremy and the crew!

It was professional and efficient

I took my truck in for a 4 wheel alignment. Check in was quick and easy, and they got my truck in at the scheduled appointment time. This was my first experience with any Meinke store. Both Jeremy and Bobby, were polite, respectful, and informative. The waiting area was clean and comfortable, and my truck was finished in about an hour. All and all, it was a pleasant, painless experience.

The gentleman gave me a wonderful deal on a set of 4 brand new tires and an alignment for a great price. They were very friendly and I would bring my truck back to them.

Very good service. Dependable mechanics. If Im ever in need of a mechanic, I know I can take my car there and get good service. Thank you Jeremy and all of your wonderful staff.

Was in communication the entire time sent vehicle in at short notice at end of day. It was in and out. Great svc they went above and beyond! Will go back

Excellent service and work! Always friendly and helpful! Oil change comes with bonuses that most places don’t offer! Check them out!!

To say these gentlemen were professionals is an understatement! There attention to detail and quality was second to none! I recently bought tires from a big name company in town and needed an alignment also. Needless to say the company told me the front end parts were Wore out and needed replacement. Little did they know I personally had replaced the entire front end early that month and they continued into their sales pitch of we cant align the vehicle because of this and this! They further went on explaining the poor quality of the install after I explained it was all new, and they did not know I did the install myself. After some brief confrontation about the amount I owed since they were unable to perform the alignment I drove to Meineke and got an oil change and had them check the alignment and the install of the new parts. Their exact words were parts are brand new and in perfect condition then I explained the situation and they aligned my vehicle no problem and brought to my attention several other issues that needed attention that they will be repairing for me soon! Please look no further when your vehicle needs attention. They were straight shooters and spoke to me like a person and not someone who knows nothing about vehicles! I will be back and allow these gentlemen to perform services on my fleet from this point forward! Thank you to everyone at the Elizabethtown Meineke!

We were on our way to the lake and unfortunately broke down and had our vehicle towed To the Meineke in Elizabethtown. That was our first mistake I guess because he knew we were stuck between a rock and a hard place that Jeremy decided that he could stick it to us... Was told the fuel pumps were bad on this particular vehicle, there is two Which are located under the backseat and Easy to get to Which at most would only take between an hour and an one hour and a half And that’s being generous with time Was charge for 4.8 hours of labor totaling $552 just in labor. Total price was $1503 and Jeremy wouldn’t except a $50 off coupon because he said he already discounted it where’s the discount? Would not recommend to anybody!

I was traveling just over a month ago when I heard a loud noise coming from under my car. I called and Jeremy, the manager answered. I described what was going on. He told me to come on in. He fixed my issue quickly. He was professional and courteous. As many of you know, sometimes mechanics will take advantage of woman and over charge them. Add to that women who are stranded are even more susceptible. Not so with this location. I highly recommend them for their integrity.

Great place to get things done

I was warned the Elizabethtown, KY was over priced & very liberal in their diagnosis which turned out to be true to the tune of $2,300 for brakes / rotors, windshield fluid pump, synthetic oil change, tire rotation / balance, due to trace an oil leak & head lamp bulb for a 2009 MB SLK300. I knew it would be a bit more expensive, but $2,300 is ridiculous!!

Great service and very prompt!

Very professional, explain work being done and offered ways to make your car run better . Thank you Jeremy and his crew for their expertise .

Went for brakes, was told needed more work than really necessary.. was told over $1000 worth of work, and wouldnt do warranty work, because per their evaluationthat fit within the warranty. Took the car to dealership and only needed $190 worth work. Was not a warranty job because the things they said did not need replacement.. very disappointing because they said was urgent and I almost paid it.

Great customer service and quality work!

Completely INCOMPETENT WORKERS. Busted my A/C compressor and charged me to replace. Boy they cut me a deal on the labor though, at least that’s what they said. Paperwork got done in someone else’s name not mine. Took my other car there to get it started and never once received a call from them about what was wrong. They had again done the paperwork in someone else’s name despite me giving them my number and telling them to call me only about MY CAR. Will never use this shop again. Justin and I assume everyone else who works there are modern day crooks and snakes. Would recommend leaving your car broken and busted before you ever take it to this shop.

They were very polite, finished on time and still honored my Groupon despite the fact I didnt read the directions thoroughly. Dont use online scheduling but call the shop directly and remember to show any coupons at the time you checkin.

We called in that we picked up a screw in our pickup truck tire on I-65 and wondered if they had time to do a tire repair within 50 minutes of closing.The manager without hesitation, told us to stop in for the repair.We drove to the location and were greeted by the manager, he had his mechanic pull our truck in and the repair was completed in a very timely manner.My wife and I would like to express how Happy we were with the repair and level of professionalism brought forth by the staff at this location.Thank yall again, Its refreshing to meet professionals with this level of customer service.👊🇺🇸

Always receive great service from the Elizabethtown location. Being a business owner, if my vehicles are not on the road were not making money. Jeremy gets my vehicles in, calls within 30 mins letting me know what issues there are with a breakdown of pricing for repairs, and then has his workers get on it and get it done. We will continue to take our vehicles there.

Justin and the mechanic (sorry don’t remember his name) were great. Took the time to explain everything going on and what my options were. Work was fast (relatively) and accurate. Thanks!

This is the first time I have ever done business with Meinke. Jeremy at the front and the technician was wonderful and above all the people that work here are honest!! I most definitely recommend this to anybody looking for a honest great place to take your vehicle!! The employees here far exceeded my expections and their service is top notch. If every Meinke service center is like this. They are a best of class establishment.

We needed the studs on the front passenger’s side wheel replaced, and the service was fantastic. Justin was extremely helpful, and clearly laid out our options for moving forward. The service was fast, and the price was fair, so I’d definitely recommend coming here

Thanks to the staff at Meineke for spotting a problem from another National Tire Company. (Big O Tire)

Dan Messer was a great manager who made sure I got into the bay as soon as I got there.Had the mechanic instantly start working on the problem right away. A rating of 1-100 I would give 100 percentBrandon Smith A outstanding mechanic stayed over his original time to make sure my A/C was working before I left in my car. He found the problem in a timely fashion no complaints.Jeremy Welch Is a very knowledgeable and has care for his customers makes you feel comfortable as soon as you walk though the doors always happy to help always honest about unnecessary repairs.

Services was fast, efficient. said I didnt need the full service synthetic because they knew my van, that all I needed was the regular service. Waiting area was] neat had coffee ready. I had an appt. So was in and out in in less than an hour. Best by far.

They shared everything with me what needed to be done, what they were going to do. Showed me the bad parts. Why things went wrong. They were professional and nice. I plan to take my business to them. Thank you Meineke!

They are nasty people that lie and fix things and then you have to pay someone else to fix just a few day after you just paid them all this money for

Good service.

Nice guys, quick service. Our regular auto care center.

Bill racked up fast, but manager was excellent at explaining everything and showing what is needed, no high pressure push for a sale. Gave loaner when it turned out they couldnt finish in the first day and they new I lived a long ways away. Will definitely go back

Went in for an oil change n to have my breaks checked the staff went the extra mile n looked at the pads for wear n rotated the tires!!!I really appreciate them taking my concerns seriously since I’m single n have no other means of transportation. I really appreciate the people employed at the Elizabethtown location.

Good service, took good care of son- laws car

I have been using Meineke for a couple of years. The service is great on both spectrums, maintenance and customer service. I truly appreciate the coupons that I receive. I use them every time. Thank you for the support of our military. I am retired from the Army.

Had to look at my car just to give me a quote on break pads and they were wildly expensive and wasted my time. Will never return.

Very unprofessional. The boss wanted to argue with me about something that I know whats right a full flush is just that. I paid over three hundred bucks for a full flush and a new cooling system. The flush was done improperly. I referred a custimer to valvoline and was told to leave the building.

Called for a price quote. I told them exactly what I needed and he just kept saying I would have to bring the car in instead of giving me a quote. Ive called other places and they give me a price over the phone, and Im sure if anything else was wrong they would call and let me know more needed to be done.

Experienced nothing but courtesy and professionalism from the guys in the Elizabethtown store yesterday. John and Bobby told me exactly what was wrong with my vehicle, showed me in person the parts that needed replacing and quoted me an awesome price. Nobody tried to up-sell me on anything and they made a few mechanical suggestions for things to look out for in the future. Would highly recommend this store!

We had an unexpected issue with our car that had to be fixed right away. Unfortunately, this happened the morning that myself and my family hopped in the car for a planned trip around town to buy the items for our upcoming wedding, as well as pay off the rings and dress. We went to meineke because we called them before arriving, and they answered our questions, as well as assured us they could get the car in right then, and finished today. I was optimistic when I went in, and I did not mention the wedding stuff. When Jeremy looked over the car, and then told us the price for repairs, I tried to fight it off, but I broke down in tears so badly that I had to just walk away. I cried during the entire repair. The cost was going to take away from our strict plan to pay for the wedding. Jeremy first told us about the payment plans they offer, and gave us more than enough time to discuss whether or not we would pay in full, or do the payments. We decided to pay in full. He went out of his way to make the situation better. He helped entertain our 3 year old who was bored and restless, gave her snacks, and then asked me what my favorite chocolate was as we were leaving. He gave us all chocolates and was incredibly helpful. He did other things to help us out as well, that we didn’t realize until we left. Jeremy was sympathetic, understanding, and patient. If it weren’t for his great attitude during this highly stressful time for us, I don’t know that I wouldn’t have had a full meltdown! THANK YOU JEREMY! Your customer service is amazing, and you deserve recognition! Thank you!

These guys are awesome! I broke a wheel bearing on my way through town in a new (to me) truck on a long road trip. By the time I made it to the shop an hour before closing, I had done a fair amount of damage and needed almost an entire new front end. They looked it over, gave me a line by line estimate of what it would cost, and even had a loaner car I could use around town. 24 hours later, and at exactly the price they had quoted me, I was back on my way. I can’t say enough about Jeremy, Jon and the rest of the team here, and I can’t recommend them highly enough!

Fast and efficient.

They was very nice!! Helped fit me in !!

John, was extremely helpful, knowledgeable and extremely friendly! I’ve never experienced a service like that in any car maintenance locations! Thank you John for your hospitality.

Great staff and fair prices. Not pushy. Very thorough when checking out your car. Just great to work with.

Wonderful staff! Very knowledgeable employees and the store manager Jeremy, was very professional, and pleasant to work with

Said only one person was allowed in the lobby so I had to sit out in the 100 degree heat for 2 hours. I was not happy.

We had brake problems while passing through Elizabethtown KY on our way to TX. Bobby and the other staff were very courteous and efficient. They explained and showed us what needed to be done, checked for discounts such as Military and had us back on the road quickly. We would highly recommend this establishment.

Was good experience. Very professional. Great customer service Will come back for service

Did a great job at a fair price

I would like to thank Meineke and its entire staff for providing FREE oil changes for all veterans on Veterans Day. ❤️

Great customer service. They allowed me to expand my options of what I want to do to my car.

Since I bought my tires there two years ago, everyone in this place has gone above and beyond. They have stood behind their warranty and even plugged a tire for me free of charge way after the warranty was expired. They have never tried to up-sell me anything and have never been anything but amazing to me when I go in there. Ive sent others to them and they all feel the same way.

My husband has been using a local mechanic in Radcliff for years. He started having break issues about 3 years ago. During this time he has had new rotors, lines, calipers, pads and a master cylinder. BUT the breaks were still spongy, petal going to the floor and breaking horribly. Finally I nagged him enough to get a second opinion. I am so glad he went here!!! His breaks are finally working right! After they replaced they replaced the drums, new pads in front and bleed the lines they took my husbands truck for a drive. The guy came back and said he still didnt like the way the breaks felt so he bled the breaks more just to make sure they were 100% right. I drove the truck tonight and I wasnt freaked out about breaking and I didnt have to pump them! Thank you Meineke for finally fixing the brea ks properly

The people there were very nice and helpful. Definitely will go back for any vehicle problems

Did a real good job on my 94 ford f150. Thank you Meineke family for your business.

Slow service, but friendly and helpful. Good prices. Just hate waiting so long.

Went in to get my rear brakes changed. I was told there would be a 30 minute wait. After waiting an hour and a half they took my car back and immediately started messing with my front tires. I told them the only thing i wanted was my rear brakes done and they kept asking me to do other things. Had to wait around another 45 minutes after that to get them to tell me a price. Then they tried to charge me 1100 dollars to replace my wheel bearring. Ill never go back again

Exhaust system broken

Got the job done on a Saturday. Very nice people; expensive but considering the urgent nature of the issue and timing, totally worth it.

If you want half-@$$ work from ASE mechanics who dont care about your car at a price higher than others, then this is your place. Read below for my experience!Took my car in to have 3 spark plugs put in because I lacked the tools to get to the back 3 after replacing the front 3 myself. Was given a loaner for a few hours while they worked on the car (the loaner is probably worth $500 tops so curb your expectations if you need it). When I got the car back, I drove home. The next day I changed the O2 sensor and discovered a screw missing from the engine cover; a cosmetic issue but still concerning since I specifically asked to please have everything put back together correctly. When I brought the car back to have the missing screw replaced, the manager informed me that the guy that worked on the car was over an hour late and not answering his phone. That was 2 weeks ago. Today, 19 July 2017, I replaced the throttle body. In doing so, I discovered that the clamps for the 2 cooling system lines running near the throttle body were not in place...at all.

First, please note this is the location by Aldis and Advance auto parts in Elizabethtown, not the Radcliff location. The experiences are different.Jeremy is super helpful. Hes is honest and doesnt try to sell me stuff I dont need. The service is fast and reliable. I would recommend it.

The mechanic did good work but they said they can schedule me right away and when I got there I had to wait for 3 hours just to get started in total it took 5 hours to change 2 tiers

Very expensive but good fast service

I have been a customer for this facility for several years. Whenever I have to have maintenance work completed, I never think about another location other than the Elizabethtown Meineke Car Care Center. I have found the manager, Jeremy Welsh, to be very knowledgeable in the management of his operation from both a maintenance and a financial aspect. He applies his many years of experience in the performance of his responsibilities. He takes great pride to train and to maintain the highest level of superbly qualified maintenance technicians possible who always have the Meineke customers best interest foremost in their job performance. They will fully and completely evaluate their customers vehicle during whatever maintenance related requirement is being completed in the facility; from a simple oil change to a complete engine replacement. Their detailed inspection will be presented to Mr. Welsh where for the pros and cons of each requirement will be discussed with the customer. Mr. Welch will discuss each and every mechanical issue and without undo pressure allow the customer to make the final decision on whether or not to have the work performed. I will also tell you that while the price of the work performed at this location may not be the lowest; it will always be performed with quality parts and the highest possible technical performance. There is an old adage, you pay for what you get. It is always a case of pay me now or pay me later. Mr. Welch allows the customer to make the determination of when they want to pay for a mechanical repair.