They said it should take 2 weeks. Called 2 weeks in. Said it should take another week (understood that because of state of the world) Called next week. Was told it should take another week (once again understood due to state of the world). They told me my parts came in Monday and it should be done by Friday. They quoted 23 hours of labor. (On avg 4.6 hours of work a day between Monday and Friday). I can’t speak on the quality of their work yet due to the fact I haven’t seen it but they’re unprofessional when it comes to legitimate timelines, taking cars when they’re busy, and telling me I’m not listening when I tell them they told me the parts came on Monday. After working in the auto industry I know when I’m getting the run around and being put on the back burner. My advice to this business is, if you can’t handle your workload stop accepting peoples cars weeks ahead of expected repair date.

Great service awesome and helpful staff. Makes you feel like family very impressive. Thank you for your service and help its greatly appreciated.

Out of 3 auto body shops we visited in Eldersburg to get an estimate, this place offered the lowest price for body repair and painting. You wouldn’t be able to tell that there was ever any damage on my car after taking it to Restivo’s

I love this place & these people! Five Stars all the way!!

I love this place & everyone there!!

Great service in a timely manner. Greg and the team were helpful, personable, and professional. Definitely will be referring to all my friends and family!

I had some nasty scratches on the right corner of my rear bumper from the tail light down to the bottom of the bumper. I had gotten quotes from around the area and Restivo beat everyone else, hands down. One competitor almost doubled Restivo’s quote. The team at Restivo is professional, friendly and thorough. Greg Hilliard provided great, timely service. The bumper looks brand new—you would never know anything had happened. If I am in need of another repair down the road, Restivo will be my first and only stop.

Very professional and friendly staff. They did an excellent job on the hood of my Equinox and had it ready on time.

I will always go back to this shop! Not only are there Prices fair and appropriate but they complete the job quickly efficiently and cooperate with niche request! Also there. Is timer service is friendly and professional! Would highly recommend!

Awesome towing service. After my initial call the owner called me back and let me know the driver would be at the scene in 30 minutes. 5 minutes later, Dave, the driver called to let me know he would be there in 30 minutes. 30 minutes later Dave was on the scene. He was probably the nicest person I’ve ever met. He made a horrible situation pretty nice. Dave took great care to make sure the vehicle was properly secured and the custom wheels and tires were protected from damage. I highly recommend Restivo Towing.

The is the best Body shoppe ever, i really recommend it, excellent service, and very friendly people working there

Customer service here is amazing, and the service was very professional! As a woman I feel auto shops are always trying to trick me into adding extra unnecessary services to up my total- not here! They were very thorough and respectful. Highly recommend to anyone in the area.

Great place to get your body work done. Very honest and fair prices.

Fast and efficient!! Restivo Auto Body provided great customer service and had my car back to me faster than the original time quoted. Their work was impeccable and I would recommend them to anyone who is in need of repairs to their car. Thank you!

Just had our third job completed at Restivo Autobody in Eldersburg. Each time they did an outstanding job and the last time, they went above and beyond what we had hoped for. The work was done flawlessly and in timely fashion for all our visits and pricing was reasonable. Both Greg Senior and Junior are an absolute pleasure to deal with as well as Traci who is also wonderful. Highly recommend Restivo without reservation.

I wouldn’t go anywhere else! They are a family run business that treats their customers like family. Great prices, great service and overall a great experience! Highly recommended if your looking for honest quality work for a great price!

I took my car to Restivo after I was hit from a family member backing out of the driveway. They were able to get me in the next day and fix the damage in a quick turnaround. Car looks good as new! Ill be back!

Got my vehicle repaired at Restivo Auto Body and could not be more happy with everything from beginning to end. The customer service was excellent & my car looked better than new. Would highly recommend them!!

Amazing job as always. Friendly staff along with beautiful craftsmanship. I don’t take my Vehicles Anywhere else but Restivos!

PLEASE READ EDIT!! It was okay service. Didnt really get updated through the process too much and then when we did the walk around I had to point out that they missed fixing my rims. Now upon further inspection I noticed where they fixed the fender doesnt even line up with the rest of the car.EDIT: Greg Jr. reached out to me about taking care of where car doesnt match up. Im grateful they are fixing it and their service is definitely amazing for them to reach out to make things right.

Greg and his team are absolutely amazing!!!! The turnaround time on my dads car was right on time and I couldnt even tell where it was damaged before it was fixed. Excellent customer service at the front desk explains in depth the details of the bill. Great Job Restivos!!!!

They did an awesome job with my car! The color is an exact match, the lines are perfect. You would never know my car was involved in an accident. This accident was covered by the other persons insurance company and the insurance company gave me an estimate that was about a third of the cost of the total repair and Restivos worked with the insurance company making sure the car was fixed properly to Restivos standard which was much higher.

Greg and the staff did a great job on the car. Was done in great timing too. Highly recommend

I had an estimate done by Gregory Jr. Restivo. He was very friendly, helpful and polite. I appreciated the wonderful customer service. I was offered very affordable pricing as well.

Greg & his team were amazing!!! They were quick, reliable, and professional! I will recommend them to everyone! Thanks again!

Professional work.

Greg and his son were nothing but professional and compassionate about my son’s accident. Unfortunately my truck was totaled so I did not have the pleasure of them being able to fix it but Greg and his team were very helpful with the transition between the insurance and myself.

I have brought several vehicles to Restivo over the years and have always been pleased with the job they do and their competitive pricing. A few weeks ago, when my parked car was hit, I learned just how great their customer service and attention to detail are as well. Greg, Jr. stayed late to give me a fair estimate on the work and Gemma (sp?) was a tremendous help as I wrestled a claim number and ultimately insurance payment from the guy who hit me. I was well taken care of throughout the process and could not have been more pleased with how they handled the case. Great job from a local mainstay.

If I could leave a zero I would. This man has been in business for “31 years” which is a successful feat on it’s own, but unfortunately he operated inefficiently with me. It took him 2+ weeks to FINALLY send me (the vehicle owner) a copy of the estimate and he pre-ordered all the parts without my blessing in anyway. After I said no to getting the work done after seeing the estimate, he then told me I had to pay him for the parts he already ordered (without my approval, blessing, or signing of anything). I went in for an estimate, this man charged me for his mistakes. I wouldn’t recommend doing anything with these guys. Good luck and stay accident free (even if it’s someone hitting you).Congrats on getting a free $150 from me for operating poorly. I hope it helps your measles profit margins. #FirstEVERBadGoogleRatingForMe

Restivo’s always treats their customers like royalty and they are always a pleasure to deal with! I recommend them to anyone in need of auto body repair!

We have used them through three children and two decades. Reliable, quality work.

A wonderful shop! They really know their stuff. Greg was a pleasure to deal with. I will use them in the future, whenever the need arises.

They came out to help us ridiculously fast, and our guy Greg Jr. was truely courteous and helpful!

Great work. Loved how my truck turned out

Had my Tahoe repaired at the shop, great body work and great paint work.

Great Customer Service! Less than 24 hr turn around having my windshield replaced

Thanks for the quick turn around! Fast, friendly and reliable!!

Driver was professional and friendly

Great customer service! Got my car back same day!

Quality work and great customer service.

Worst experience I have ever had in my life with a shop. They are in chapter 11 ! They are incapable of doing the work. Please review all of the cases in court with this company.

Repaired as promised In amount of time promised and professional job as I expected. Can’t ask for more than that

Awful to deal withterrible customer serviceterrible workpicked up vehicle which they said was finished and work was incompletevehicle was filthy when I picked upgreg owner is full of empty promisesAvoid at all costOverpriced