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Antwerpen Chevrolet
6110 Sykesville Rd, Eldersburg, MD 21784, United States
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Antwerpen Chevrolet
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J
Review №1

Great Experience. Great Salesman. There was no Let me go talk to my Manager Knew what we wanted and was able to get the deal done easy

Ka
Review №2

Working with Matt was an amazing, easy going experience. His managers, Bill & Jim were also very very helpful. They got my payments at a comfortable spot for me and an amazing number on my trade in as well!! It was a comfortable, understanding, no pressure process. I would for sure recommend doing car business with them all!

Jo
Review №3

Bought a 2500 GMC Sierra today with Brian Denney who was very helpful. Also want to thank Bill and Renda who helped with the paperwork to make the whole trip an awesome experience!

Mi
Review №4

Good customer service and not pushy at all when coming to buying a vehicle. Thanks Tom for helping me and my friend.

Yo
Review №5

Everyone was very kind and helpful. I had one concern that I felt wasn’t fully addressed but otherwise the service was great and they fixed and handled all of my issues without trying to charge me for things that didn’t need done

Li
Review №6

Love talking too & dealing with Bill Collins. Others ok to deal with.

Ke
Review №7

This visit was excellent. by rating of 8 is based on previous visits.

Ge
Review №8

Bill and Barry, have been incredible and have gone way over and above. I was looking for the exact model truck and they spent a few days searching and finally found exactly what I was looking for. I would never work with anyone else in the area.

Ju
Review №9

I cant thank Bill enough for finding the perfect vehicle for me ! He was such a pleasure to work with along with Brian ! Thank you guys so much for all your hard work !!Such a great experience !

Ge
Review №10

Great cars and customer service. Matt and Bill are great to work with. They got me the best deal. Personable and caring. I recommend them to everyone.

Br
Review №11

Casey in the service department and the overall service department is excellent. Very honest and accommodating. Have used them for 17 years.

Bo
Review №12

Tom and Bill were awesome to work with. From start to finish, my experience with them could not have been better. Highly recommend this dealership.

Ca
Review №13

KC always makes sure that any and all maintenance that is needed on my car is done well and taken very good care of. Aiden was the person responsible for my shuttle ride home and then picked me up in a timely way to pick my car up when it was ready.

Ma
Review №14

Everyone I encountered from sales to service were extremely helpful and professional. I am very pleased with my overall experience at Antwerpen Chevrolet.

Me
Review №15

Shout out to Barry and Bill! They were great. Really nice guys! They bent over backwards to help us get our new chevy. Thanks guys!

Ch
Review №16

Excellent service department. KC in service is outstanding. She is very knowledgeable and very helpful with keeping all of our cars on schedule with maintenance. Answers all my questions with quickly and efficiently.

Cl
Review №17

Service advisor did not go over the items addressed on the invoice with me. I had to ask.Free exterior car wash was not available as done at other dealers that I have patronized. I expect full service when I bring in my Cadillac, not just the minimum that I would expect from a local garage.

Pr
Review №18

Great service! Brian and Bill were very helpful

Al
Review №19

Great experience buying my truck, I saw what I wanted in the lot, albeit “slightly” over my budget. Brian & Bill worked to make it happen for me. They took time to answer my 5000 questions & walked me through the process for a no pressure sale. The financial department was efficient, I was able to trade in my old vehicle and drive away with the new truck in under two hours. Everyone always tells you as a woman, to never go car shopping alone because the dealer will try and take advantage of the situation. This is not the case at Antwerpen.

ke
Review №20

Matt Price was awesome and super helpful. He was honest in the car recommendations for me. Work hard to get a deal for me. Was very personable and helpful. Would definitely come back to do business here again.

Al
Review №21

They are awesome. Reliable. Trust worthy. They helped me out the best to there ability even with being so far away. Polite. Fast and efficient. Thanks Matt Price re: Aaron Hinkle..

Sa
Review №22

Fast, Efficient, and resourceful! This was my second time at a dealership EVER. I sent an email of interest at 1:18pm and was driving new (used) 2018 Nissan Sentra SR by 6:30pm! Matt Price was very helpful and transparent about the entire process. He was great! The entire team was warm and very understanding of my financial situation.

Ru
Review №23

Did great work on my truck very happy with everything overall.

Ka
Review №24

Great team to work with - Matt was phenomenal. They went above and beyond in every way to get me the best deal, to get me in the truck I wanted. I’d definitely go back and recommend to friends/family.

Jo
Review №25

Service Advisor KC is always a pleasure to work with.Thanks!

He
Review №26

Very accommodating and understanding of a crazy life! Didnt waste my time at drop up or pickup while getting my suburban serviced.

Er
Review №27

Fast. Timely.KC understood my needs. Provided me with solid updates before the work was performed and got me in and out within a few hours.

Da
Review №28

Matt, Aaron and Bill were very helpful in getting my deal. Nice atmosphere and friendly people. Great service

Ni
Review №29

Quick and easy! Not a bunch of sales chat. I felt very comfortable.

Ja
Review №30

I’ve bought many cars over the years and this experience with Antwerpen was by far the easiest and best I’ve ever had! I worked with Joe, Tom & Charles & I can’t say enough good things about them! I started my process online & when I came into the dealership everything was ready to go! No time was wasted at all! They treated me like a repeat customer & because of that I 100% will be!

Le
Review №31

My family and I were very very pleased! They worked with us every way they possibly could and we were able to get a new reliable car for my spouse! Tom did a wonderful job as well as every one else! They constantly made sure we were okay (we were there for a decent time), not to mention ensured our son was okay. Very friendly, personable, and family oriented! Thank you all again!!!

Am
Review №32

My husband and I couldnt ask for a better experience. We worked with Bill Collins and Brian Denney, who were both fantastic. We had already predetermined where we wanted to be payment wise, and they made every effort to make it happen. They showed us multiple vehicles and provided us the reasons as to why it would or wouldnt work. When we finally got into the numbers, Bill walked us through a breakdown of everything so we felt comfortable with the deal. Best of all, they got us out of a bad situation with the car we were trading in. Bill and Brian were both super easy to work with and had great personalities, along with customer service. Being able to laugh and joke around with them made the long day car buying experience worth it. We look forward to our next deal with them!

Al
Review №33

Had the pleasure of working with Tom at the Eldersburg location. Very straightforward and honest and was willing to work with us on what we wanted. Overall great staff definitely willing to work with them again!

Ch
Review №34

Overpriced oil change went up $20+??Then they replaced the cap with out asking me.I planned on spending $50 as I have for the past several years and was charged almost $100.Did not have this experience before when it was Jeff Barnes.I will no longer be getting any service done at this location.

De
Review №35

Good service. Good communication.

Ke
Review №36

Found a vehicle from Autotrader that was in transits, Aaron called me the next day after receiving my inquiry and we spoke, I went in and made the purchase, Aaron was very cool and personable

Ed
Review №37

In late 2020, my wife and I drove from Chambersburg (approx. 70 miles one way) to inquire about the used Mazda 5 in their inventory. Test drove the Mazda and the TPMS light was on but it was cold outside and figured it was temperature related. Started to check out the van and I found a rodent nest under the engine cover and some grease slinging from the driver axle shaft, as the salesman was standing there, I conveyed my concerns and said I was interested in purchasing the Mazda if these concerns were corrected. Deal was agreed upon and I told them I would pick up the van the following weekend. Next weekend arrives, van is washed and off I go 70 miles back to Chambersburg. TPMS light is on and I assume it is because the TPMS hasn’t been driven far enough at the needed speed to reset. Before I get on the interstate, I verify the tire pressure and all are good. Arrive home and TPMS light is still on. I call the dealership and agree to take the car back (another 70 miles) the following weekend to drop it off to be fixed. Return the following weekend and TPMS light is off as two of the TPMS sensors were faulty. All is good at this point.The following weekend I decide to check the cabin air and engine air filters, photos show the debris that I found. And this car went through their service department, not just when they took the van in on trade, but after my initial concerns and again for the TPMS issue!!! Are you freaking kidding me?!! I replace the filters and all is good.Lastly, though the personnel were nice to work with…THE QUALITY OF THE SERVICING MY VEHICLE WAS VERY LACKING.I seriously doubt I would purchase another vehicle from this specific dealer.

Ch
Review №38

They had went above and beyond to get me a good deal and into a car. By far best experience in car shopping ever

Mi
Review №39

Matt and Bill made finding our dream car so easy to purchase as well as no pressure sales! Would highly recommend Antwerpen Chevrolet.

Ka
Review №40

Bill and Tom did a great job helping me purchase my first car. They were super helpful and understanding with me and made sure I was satisfied before driving off!

Ri
Review №41

Took the car in for its yearly oil and filter service. Done quickly, and on my way. Very nice, but, They all should be wearing masks. 1 service writer out of the 3 wasnt. Most of the mechanics werent. The parts guys werent until they came to the counter... I mean if you are going to have a sign that says Wear a mask, you ought to wear a mask...

Na
Review №42

Enjoyed working with Matt Price was super friendly, quick and fast! With no problems! Would recommend!

Se
Review №43

I had the luxury of getting to work with two salesman which both were great. Aaron Hinkle and Brian Denney were great. They were both very helpful and made the process a breeze to go through. I will defiantly be coming back for future purchases and services.

Pa
Review №44

I am writing to express my displeasure with this business. I scheduled a test drive this past Saturday morning. When I arrived, the salesman said Are you local? Not a fantastic start to the trip, as I then knew that something was up. I was told that I could not test drive the car, as it would receive an inspection on Monday. I was a little annoyed, but hey, life is all about 2nd chances.Apparently, not here at Antwerpen, because the 2nd experience was even worse than my first. I called Wednesday to make an appointment to test drive on Thursday, which I was told by the same salesman that I spoke to Saturday worked great! I arrived on Thursday night, expecting to finally get my chance to drive the car. I asked about the car, to which the higher up (not sure if this person was the owner) said nope, Im going to have to get rid of it. It was too damaged apparently--good on them for recognizing this, which merits the 2 stars.I was not happy to say the least. How can this happen twice in one week after a confirmation the day before? Where is the courtesy and respect for a persons time during the work week? Absolutely inexcusable.All I got was excuses though. We just looked at it today! Its 630 at night, on Thursday, 3 full days after you said it would be inspected. Do you really expect me to believe that nonsense?I will allow that they were polite and suggested another car, similar in build (again, 2 stars), but it was just not what I was looking for. I would not recommend going to this location, as they have seem to believe that a message that could easily have been delivered over the phone requires a personal touch that will waste your time and money.

Ma
Review №45

The service technician, KC, and the mechanic doing the work (#225612) went above and beyond in doing the service work on the vehicle. Their inspection of the undercarriage was thorough as was their ability to correct the observed issues.

Sh
Review №46

The people were very nice and friendly..

St
Review №47

We had a great experience purchasing our new vehicle at Antwerpen Chevrolet tonight. Matt was friendly, helpful and great to work with. He went above and beyond to help us get the car we wanted. Great customer service and well definitely recommend them.

Tr
Review №48

KC in service is so great!!! She always takes care of me like Im her only customer! Thank you KC! Aaron in sales is also wonderful. I have recommended him to multiple friends looking to purchase a new vehicle!

ur
Review №49

Just purchased a vehicle from this dealership. It was falsely advertised, from the listing, the salesperson and the sales manager. My father is retired and was looking for his last vehicle, just to find that he was lied to!!! After talking to the manager ( Bill), he only gave us the option to bring it back or pay for the upgrade out of pocket. They claim that they mass advertise the vehicles but when you ask how, they say by the vehicles independent VIN. Bottom Line.... their mistake and they will not own up to it. They just offered to bring the vehicle back so they can fool the next guy!!! Would not recommend this place to anyone.

Co
Review №50

Everybody at antwerpen Chevrolet is friendly, understanding, funny, and honest every employee just wants to get to your car of your dreams at a good price.

Ke
Review №51

Your team is friendly, professional and make me feel like one of the family.

Sc
Review №52

Karl was quick to give me a price since I had the same repair 9 years previously and knew the price would be higher. He tracked me down as I was walking laps around the building. Karl and Casey have been great through the years, almost 28 now that Ive been taking my cars in for service.

Al
Review №53

Polite, prompt and thorough.

Co
Review №54

Best experience with Bill and Matt! From start to finish, they never let us down! We greatly appreciate the positive attitude and positive vibe throughout our dealership experience. Highly recommended! Made my first truck buying experience pleasurable

Do
Review №55

Great customer service!

Al
Review №56

Aaron, Bill and the whole team at Antwerpen Chevrolet made my buying experience surprisingly easy and stress free. Especially considering that I was alone and had my three you children with me. The entire dealership was incredibly patient with my 1.5 year olds scream and my 6 and 9 year old antics. Not once did they talk down to me or not take me seriously like dealerships have in the past. They truly have a trustworthy environment and I know I made the right decision buying my car from them. Thanks, Aaron, Bill and team!!

Sh
Review №57

It is very nice to come into a business where everyone is smiling!

mi
Review №58

Joe and tom my sales guys were great to work with. If i had any questions they got the answers right away. The walk through took some time because of all the cool stuff it has to offer but they made sure I understood before I drove home. I would buy again from these guys. Thanks again Mike Kelly

To
Review №59

Watch out for hidden costs. Make sure the financing agent goes over everything. Shes a bit sneaky.

Ch
Review №60

Everyone is so friendly and really care about the customer. Thank you Antwerpen family!

Ch
Review №61

Very courteous, knowledgeable, efficient.

Je
Review №62

I deal with K.C., love dealing with someone who can answer all my questions, very knowlegeable about the Trucks. Antwerpen gets the job done!

Al
Review №63

Got our used beautiful ford explorer here, everyone was so nice and welcoming. They were straight up and honest and we are so glad Matt could help us find the perfect car!

Me
Review №64

I worked with Tom getting my truck. He was great for the most part. Business could work a little hard towards pleasing the costumer but good business overall.

Br
Review №65

Great Experience. Got in and out in a matter of 1 to 1.5 hrs to purchase and drive off with Used Jeep. Tom Dombrosky kept constant contact with me leading up to my visit and then handled us exceptionally - got us through the sales process with ease and even paid for a hoodie and hat afterwards for us! Would recommend to those looking to buy a nice used car.

Ad
Review №66

Tom Dombrosky was incredibly helpful and worked with me over several days to put me in a beautiful new truck. Highly recommend Antwerpen, ask for Tom!

Ma
Review №67

Very friendly snd professional

Am
Review №68

Hands down they have a our business for good!!! Every single person was amazing and great to deal with! Amazing simply amazing!

Me
Review №69

Thank you thank you Antwerpen Chevy!! Bill Collins thank you so so much for helping us out today! Along with Brian and Crystal! Bill got me into the car I wanted and needed! We’re from PA and drove 2.5 hours and everyone made it so worth it and so easy!

Th
Review №70

Finance went smooth payment good managers nice

Ki
Review №71

Best experience with Bill and Matt! From start to finish, they never let us down! We greatly appreciate the positive attitude and positive vibe throughout our dealership experience. Highly recommend!

Ge
Review №72

Over the period of 10 days I had to have my 2012 Chevy Impala in the shop to repair the trunk struts then to have two new tires installed due a road hazard puncture. In both cases the service department, particularly service advisor KC addressed my needs got the job done. They even went a further mile by providing my wife transport home and back to the dealership when the service was completed. I have been a customer for over 20 years and purchased 5 new cars from this dealership. I highly recommend them to anyone.

Ed
Review №73

This place is great. I had my check engine light. Tony and his team diagnosed the problem and fix it very fast. I highly recommend Jeff Barnes Chevrolet.

Al
Review №74

Bill and brian worked hard best time ever

Ga
Review №75

Matt Price took care of me, the whole process was quick and smooth and they got me into my new Silverado diesel with no pressure at all. 10/10 would recommend Antwerpen Chevrolet and Matt Price.

CR
Review №76

Really appreciate the time they took to figure out the battery problem on my car. To person at front desk (Bob I believe) and the one actually working on my car thank you. Appreciate your respect and concern in making sure car problems are solved.

De
Review №77

Friendly, quick appointments, reliable, dependable and good workmanship

Ke
Review №78

Got me in and out for oil change and tire rotation within an hour without an appointment!

Ro
Review №79

Always great 👍

Ti
Review №80

Recently purchased a used vehicle from them and had a top-notch experience from start to finish. I appreciated that I never felt pressured or had anyone breathing down my neck, and once we had a deal, paperwork and financing was handled very efficiently. Everyone I encountered was friendly and pleasant and I can genuinely recommend this dealership for an enjoyable car-buying experience.

Br
Review №81

Everyone that I got to work with, especially my salesman Rob, was super helpful and nice! Made everything very easy

Bo
Review №82

Overall Im happy with the service. I did however have a problem with the coolant light coming on. I have added about a half a gallon of coolant so far. So Im a little unhappy with having to back and keep adding coolant. I understand these are hard to bleed, but it started almost as soon as I got home.

Li
Review №83

Took my car in for oil change, tire rotation and winterization. First time dealing with Antwerpen Chevrolet. Was happy with the service.

K
Review №84

I cant rave enough about this dealership. The service and vehicles are consistently top notch. I have purchased multiple vehicles through them and refuse to go anywhere else. Thank you to everyone at Jeff Barnes for always being so awesome to work with!

De
Review №85

Everyone that I encountered was extremely helpful and friendly.

Jo
Review №86

I dont know about Amtwerpen and Jack says yes, but I do know about the good hard working, pleasant, knowable Jeff Barns people who have served me well for years, and are still there and continue to do right my me.

Mi
Review №87

Ive been dealing with Jeff Barnes Chevrolet for may years, always with a high level of satisfaction. This experience was no less acceptable, but with one exception. Less than half of the associates were wearing masks. Unfortunately were all living in a time of necessary caution and those of us that throw caution to the wind are putting themselves, their loved ones and their customers at risk. Given that adherence to protocols like this usually begin at the top, I have to wonder if the new Antwerpen management is setting the laxed precident.

Li
Review №88

Jeff Barnes Chevrolet is simply wonderful! I found my self desperately searching for a new car after my car was totaled in an accident. They did everything they could to help me find a car that was just what I needed! Jaclyn was so kind in Finance and helped to ensure we understood everything and knew what we were signing. Aaron gave us a very detailed run down on the car and ensured that we were able to work all the features on our vehicle. Danny and Stephanie were so kind in helping us find the car we wanted! I cant say enough great things about Jeff Barnes Chevrolet! We even had our two year old with us during the whole process and they welcomed her with open arms! You wont regret your decision to work with Jeff Barnes Chevrolet!

Be
Review №89

My experience with Antwerpen Service department was atrocious. I put my trust in them, and they failed to fix the problem, plus still charged me. I brought it back,and told them they need to fix it right this time, and obviously they DONT CARE! their diagnosis was wrong.! Take your car where you can get state of the art technology and RESPECT!

se
Review №90

Our Sales guy and finance guy were amazing.

Br
Review №91

Brian and Bill were fair and straight forward. No high pressure sales tactics, just nice guys that offered a fair deal.

sc
Review №92

GREAT JOB AARON, BILL, AND CRYSTAL COME SEE THESE PEOPLE FOR A GREAT DEAL!!!

Pe
Review №93

Jeff Barnes Chevrolet Service Department is THE BEST. The staff is very courteous & knowledgeable, taking the time to explain what they are doing and answer any and all questions. Bob King (Service Manager), Richard Berger (Service Advisor) and Eric (Technician) are all first rate and very honest. The quality of the workmanship is top notch and they use only the best quality OEM parts. I was a loyal customer of another Chevrolet dealership for 25 years. That dealership was recently sold and I decided to give Jeff Barnes Chevrolet a try, as I had heard many good things about them. After my excellent experience at Jeff Barnes, I have switched to Jeff Barnes Chevrolet for my service needs and will also be buying my next new vehicle from them.

Fa
Review №94

Unfortunately they don’t stand by their own advertising. Vehicle purchased was listed as having certain features which it turned out after purchase not to have. Dealership claims they don’t choose the features they list for each vehicle, that they’re pulled by vin. False advertising then & they refuse to make it right.

De
Review №95

Took my car here for a State Farm inspection after someone bent my door frame trying to break in, leaving a gap near the top that I heard the wind come through so I was worried that rain would also leak. Initially I just wanted the estimate so that I could figure out where I wanted it fixed, or if it would be cheaper to just buy a junkyard door (my car is old and cheap so I dont want to sink a lot of money into it). I spoke to Jeff himself over the phone the next day and not only did he inspect my car, but he also went ahead and fixed the bent frame, test drove it to make sure it was airtight, and didnt charge me anything!!! He even said to not bother filing an insurance claim over something like this because they are terrible. (And my god was he right about that, State Farm claims dept was 0/10 helpful!!) 10/10 customer service!! I almost cried over how nice that was because he probably could have charged me hundreds and Id probably have to pay because you cant have a leaky door. Would highly recommend!!!

Tr
Review №96

The people that work there are great

Oo
Review №97

This far, attentiveness to my vehicle needs was extraordinary. This unexpected in a large dealership.

Pi
Review №98

I didn’t just have someone sell me car I made friends! Better experience there then at Len Stolers

Wi
Review №99

Excellent service

Je
Review №100

TOP NOTCH customer service! My husband and I worked with Tanner Bair and his customer relations and knowledge of all of the Chevrolet products was extremely impressive and very reassuring. I am extremely glad that we on a whim decided to go to this dealership . Everyone, from the general manager to the finance department were awesome and very down to Earth. I would highly recommend this dealership for their customer service and great pricing!!!!

Information
40 Photos
100 Comments
4.5 Rating
  • Address:6110 Sykesville Rd, Eldersburg, MD 21784, United States
  • Site:https://antwerpenchevy.com/
  • Phone:+1 410-795-1200
Categories
  • Chevrolet dealer
  • Auto body parts supplier
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Highlights
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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