I have never written a review before on here but sitting down to write this because I am so infuriated by the poor customer service I just received at this location. I stopped by on a Sunday to vacuum out my car quickly on the way home from work. Upon using my credit card to pay $2 for this 7/11 vacuum, the vacuum cleaner turned on however the suction was so poor it was unusable. I went into the store to ask for help and a gentleman came out with me to inspect the machine. At first, he insisted it was working. Confused at how he could be saying this, I assured him that there was not enough suction to vacuum even a wrapper off my car floor. I demonstrated with the hose on my car seat to prove my point. I requested my money back as there was no sign on the machine stating that it was not usable and I did not receive the service that was advertised. The man laughed at me and walked away. I followed him back towards the store, telling him that I would really appreciate my money back or a sign put on the machine for others to not make the same mistake. He laughed and just said no. walked into the store and behind the counter to stop talking to me. No sign was left on the machine, presumably for more people to make the same mistake that I did. This post isnt about two dollars. This post is to hold one business in Los Angeles accountable for charging a customer a service that was not provided. Im so tired of this city being so large that people can treat others terribly in order to make a dime because its impossible to put a business out of practice for poor service. Hoping that this reaches even one person who will think twice about who they are giving their money to in this city and what you are letting continue to profit.

Customer service is excellent, I know there is two shifts but the young lady with glasses that has helped me is always polite, I seen douche costumers that give employees a hard time and rude and they dont tolerate that so maybe the 1 star ratings are from bad costumers.

Ideal location but the customer service is bad

Costumer service here is awful!!! Beware of employers with attitude.

A waste of time

Awesome