They serviced my Softail and did a great job! I asked them about a few performance upgrades and they gave me some great recommendations! I will continue to come here for services and future upgrades!I appreciated them explaining things and treating me like a valued customer!

Hats off to the guys over at Alibi Custom Cycles. They did an amazing job on powder coating much of my chrome gloss black on my 2020 RK. Also, did my exhaust (D&D) and bar (14” F47’s) install along with many more upgrades/accessories. Awesome professional service and crew at this custom shop. Shout out to Tango and Drag for helping me with ideas to customize the bike and bring to light what I was looking for. Thanks for keeping me posted throughout the process. I will be bringing my RK back for all my services and further customization! Thank you Alibi!

Amazing customer service Tom took care of me from the get go. Answered any and all questions and made it happen. Definitely going back no questions asked.

Alibi Custom Cycles is Awesome!! Great customer service, they get the job done the first time, pricing is good as well. If they dont have it they get it fast. I nolonger wast my time at Harley dealer.

Down to earth dudes. Honest prices. Quick, respectable work.

Took my bike in for an insurance claim after my accident, they have been sitting on my bike for a month now (3 weeks 4 days at time of writing) they have yet to even send an estimate to my insurance company. The past week and a half they keep telling me all they have to do is add labor cost and they will send it in... not a problem if this was just recreational but this is my daily ride to work that I need fixed or replaced.

Thank you Alibi Custom Cycles, Tango helped me out with ordering tires and wheels along with Tuning my bike. Great customer service for sure.

Staff know what theyre talking about and really look to help the customer

You know your getting your motorcycle done right with this guys. Top notch. Highly recommended

I highly recommend Tiny and the guys at Alibi Custom Cycles. They worked on my 2001 Dyna after my accident and they left it looking better than before. They are very knowledgeable at what they do and provide an excellent service. Thanks guys!

Second time getting a bike serviced at Alibi and still the best experience ever. Tiny and his crew strive for A+ customer service highly recommended them and i believe it is veteran owed so it makes it even better. Support local businesses not big box shops.

Im finally writing an overdue review for this shop. The staff here has taken care of me too many times to count and have really gone above and beyond with helping me with 3 different bikes. Powder coating, engine services, and repair are second to none.Many thanks!

If I could give more stars I would. All of the staff at Alibi is extremely knowledgeable and their work and craftsmanship is beyond compare. If you are looking to customize your ride, they offer their knowledge and experience to give you the best options to make your ride look great and make your vision come true with your safety in mind.Whether youre looking to customize or just scheduled maintenance, there is no one better.

ACC is a motorcycle specialized in cruiser bikes, but even in sport bikes they are awesome. I bring my bike for a full exhaust, pc installation.They make my motorcycle straight. Later they offer me a flash (which I accept) and now my bike flies with no issues. Excellent place with an good tag. Recommend it.

Tiny, Nails, and Tango and the entire crew are ridiculously informative and a complete pleasure to work with.. I would 100% recommend this shop over any other shop in town for your motorcycle needs. If you have had customer service issues at shops in town (Barnett) you wont have that issue here!!!!

Alibi customs really takes the time to understand the clients needs. Rather it being a simple time up or custom work to be done. These guys are knowable, reliable, and guarantee their work no questions asked. Highly recommend alibi for your motorcycle needs

Great staff good prices, a shop that is not trying to sell you stuff that you do not need. I would recommend to anyone.Lance

Amazing staff always ready to help a customer. Doesnt matter of it is fixing their motorcycle or getting them the hard to find parts that they are looking for.

Service for my motorcycle exceeded was I expected, price was reasonable, better that other places in town (you know what I mean), on time and rechecked by their seniors technicians. They honor the factory warranty, definitely I will take my scoot to them next time.

When it comes to bikes, these guys are the professionals. Had my bike in the shop for a good week and a half after I ordered a bunch of parts. The outcome was everything to be expected and more! Their work is absolutely professional and I recommend everyone to go here. Their main focus is cruisers, and they know what to do on sport bikes. Work is guaranteed and fantastic.

These guys are top notch. I called them on Friday to see if they could squeeze me in on Saturday to do a service and work on my stereo. Im just in the area for work so I dont know any shops to go to. They told me they where moving to a new shop over the weekend but, would get me in. I got there about noon as they where pulling in with a load from the old shop. They got my bike right in and on the lift. One guy started on the service while the owner started on my stereo. They didnt run me out of the shop and where great about answering my questions. Really great guys and very knowledgable. Im planning on changing the bars on my bike as well as suspension work. This shop is the only one on the list for me to have any work done in this area while Im here.

Fantastic service

Love this shop, Ive taken my scoot here a couple times prior to long road trips and they get it all squared away making my trips safe and problem free.

Didnt have trouble or issues with my purchase with them. They gave me some tips on my bike everyone is professional.Defenetly recomend them to work on bikes.

Great shop!! They did a amazing job on my Roadglide!!!

Awesome high quality work on my custom bars and powder coating. Totally changed the feel of my bike. The guys are great and easy to work with. Will be bringing back all my future business.

Fast, professional and efficient

Professional and highly knowledgeable service. Realistic and quick turn-around time for my needs with additional initiative on their part in touching up faults found on the bike unknown to me. Simple issues to be sure but who typically takes the extra time in a high demand business.

These guys know motorcycles!

Excellent work and customer service. They take the time to do things right the 1st time. Very knowledgeable and professional. They just redid my bike (custom apes, air suspension, LED accent lighting, new clutch and custom fabrication to fit my new hard bags and rear fender). Will continue to take my bike to them for anything else I do to my bike.

Best motorcycle shop in El Paso! They know their Harleys better than the mechanics at the dealership. Theyll work on prices for you and youll get quality work every time.

The staff here is double knowledgable and knows the stuff. The best custom fab in the region. They made me bars that are better then any bad produced stuff. Theyre also the only people I can find in Texas ams NM that know carbs as good as they do

05-04-2021Had my Roadking 2018 just dyno. Gain over 6Hp,And gained 8 torque. Staff was very personable and very Knowledgeable on all subject matter.I would recommend this place for all motorcycle needs. I have a smoother ride thanks to them.

Everyone was very professional and went far and beyond to complete a task on my motorcycle. Id definitely recommend stopping by and give these dedicated individuals an opportunity to meet your needs on your motorcycle indeed !

Hands down the best shop in El Paso. Great work and turn around time. Also veteran owned and operated which is great to see.

Great shop, very knowledgeable staff.

Knowledable and good customer service.

Got my King back on the road feeling the way it’s supposed to! Great work and very knowledgeable.

These guys are great, took care of my scooter with good service and even better prices.

No body on site, called phone number listed and person who answered said he was sick and the one who was supposed to open up the business was not going to show up that day

Great customer service, very knowledgeable staff they fix what others cant youll be better of taking your bike to Alibis where they take pride on working on your ride as if it was there own. Ill be going back to them for all my bikes needs.

Excellent work, great customer service and reliable.

Amazing work