The Service at this store was great, the gentleman helped find what I was looking for! They have a decent selection of helmets all price ranges. They have a decent selection of jackets for men, although they didn’t have enough selection of jackets for the women, need a few more styles at least! Overall Great store, I’ll definitely be back!

This place is awesome! This was my first time in the store and I was impressed with their selection. Robert and Oscar were super friendly and took their time helping me get all the gear I needed. They made me feel like family rather than a customer. One of them said “we’re riders helping riders” and you can really tell that’s the case here versus other places I’ve shopped. I am definitely a Cycle Gear lifer now.

Went in to get coolant for my bike and Robert was super helpful. I ended up buying a jacket as well and I wasnt planning on that. He answered all my questions, helped me pick out the perfect jacket and even helped me choose a Bluetooth device for my helmet. Ill be going back to buy that and a new helmet soon. Definitely my new favorite motorcycle shop!

Robert took the time to answer all my questions about helmets. He showed me several options to consider and even introduced me to accessories I can use with the helmet I choose. At the end Robert helped me select the perfect helmet that is not only safe and stylish, but is also very comfortable to wear. I’ll definitely be visiting this store more in the future.

My experience with the staff was extremely positive. Being a new rider, they gave me important information that I needed to know. They didn’t try to up-sale me. They gave me the facts and their personal experience and didn’t push any products or brands on me. They were patient and extremely helpful. I highly recommend them to any rider, new or experienced. I would even go as far as to say that it all businesses were conducted the way they were in my experience, then people would always get what they thought they were getting and there wouldn’t be any sneaky up-selling going on. I’m extremely happy with my experience there.

Great shopping experience! Everyone was friendly and offered assistance right away. I am a first time rider and Robert took the time to explain the necessary gear for safety. He showed me many different options so I could find what was suitable for me. He was very knowledgeable and took my interest into consideration wile he was helping me. I definitely recommend Cycle Gear and will be a returning customer.

I accompanied a friend that was looking for a motorcycle helmet. A sales associate said he would help us, but took a really long time. When he finally came by, all he wanted to do was have my friend order one on line and then quickly left to help another customer. I ended up helping my buddy find a helmet that fit him and he liked. Then, at the cash register, the cashier wasnt very friendly and somewhat impolite. If youre not a fan of customer service, I guess you could shop here. Otherwise, dont even waste your time stopping here.

Excellent customer service. Store is well organized and staff are very attentive and inviting

Beat customer service from a motorcycle gear shop by far.You go to Viva and youll be lucky if they acknowledge you.Here they take the time on recommending products,fitment of helmets etc.Jerry really knows his customer service as well as the other guys.My buddy also bought all his gear there(prices are also the same as amazon)And they installed and set up his bluetooth headset for him.If you need gear,come here .

Robert was incredibly knowledgeable about their large selection of helmets and took the time to go through the pros and cons of nearly every model and price range until we found the perfect one. He was patient and answered every question thrown at him and assisted in finding the style jacket /gloves I was looking for. You feel at home in the store and they definitely found a repeat customer.

Just bought a new bike and headed to Cycle Gear to get some safety gear. Robert was super helpful. He gave me advice about the pros and cons of the different brands and helped me choose the items that best fit my budget but didn’t skimp on safety. It took me a super long time to gather everything that I needed and he was there for me the whole time to answer any questions and help me decide on things.

Excellent customer service. Victor and Tyler are excellent workers! They both went above and beyond to make my purchase an enjoyable one. Thanks guys. Keep up the good work!

Awesome customer service. Went in looking for a Helmet and was able to take advantage of a sale so I bought some more stuff for myself.

They were very helpful I got all my gear and a membership I will definitely be back

Took my bike tire in to get the inner tube replaced. Luis had it done in 15 minutes while I waited. @ $15.00 for labor and tube in stock as well, cant go wrong. You just have to bring in the wheel/tire removed from bike. Will be a returning customer. Thanks!

Big shout out to Robert! awesome customer service! Thank you for hooking me up with my new carbon fiber helmet and the other parts I needed I’ll definitely be coming back

First time buying a helmet and the sales guy was very helpful. Even got me a discount. Definitely will continue shopping there.

Awesome experience. It was busy at the time when I first visited this place. But the employees took the time to ask everyone if they were ok and gave me recommendations on helmets. They really didnt rush you at all. Great experience and will be referring everyone to go there to buy their gear. Awesome experience Thanks guys.

I had a GREAT EXPERIENCE here! Not only as a first time customer but the speed of service they gave me. I came in last hour before closing to come get a my new tire mounted to the rim and the old one removed. Expecting to have to pick it up tomorrow, Luis took care of me and did the swap within 15-20 minutes. I couldnt be thankful enough, not only saving me a trip but how friendly/professional Luis and the whole staff were! Asking me several times if i needed help with anything! Ill definitely be coming back for sure. THANK YOU GUYS!They also had great prices (:

Bought my first helmet from here. The person helping me was super nice and informative. I had so many questions as a new rider and he didnt hesitate to answer em nor did he seem to get frustrated. Definitely have a life time customer now.

An excellent store to obtain motorcycle related parts, accessories and safety gear. All this without putting a big dent in your balance at the bank. Obtain their monthly mailing brochure and keep an eye out for items you need

Go with Robert the manager; very knowledgeable and customer service orientated. I wish I can tell the same of the rest of the staff

Super friendly, helpful staff. Ive been here twice and have had a great experience both times

Great customer service! Employee was helpful and attentive to our needs and requests on merchandise. Definitely will purchase my gear at this business again.

Robert was great help and answered all my questions. He is very knowledgeable, recommended quality products, and was great at listening to what I was looking for. Ill be returning.

Helpful every step of the way in choosing what gear i need for my bike!

Very good ...customer service excellent,Jose Luis was very patient with us, he was making sure we got the right gear. Highly recommended!

The staff there is really friendly and helpful.

Cycle Gear El Paso is the GO-TO spot for everything moto.... the staff is on point and the selection of accessories is great. They work in lock step with Revzilla.com for free shipping to the store. They currently have a membership that gives awesome discounts to heavy buyers and users of their products. Its a no brainer for some. Go visit them today and Hi5 them, tell them Sun City Bike Life got you in there, for an appreciation discount....I HEAR BIKE NIGHTS ARE FINALLY COMING BACK TOOOOOOO!

Finally, a motorcycle store thats not a motorcycle dealer with decent selection. Would have gotten a better rating but their stock doesnt include jackets and pants for big men. Helmet selection is nice, but, like their parent company revzilla, a bit pricey. All in all worth a visit if youre smaller than a 2XL in gear.

Great experience.....Staff really knowledgeable and friendly..... great products and helmet selection was great and reasonably priced!!! Keep up the good customer satisfaction!!!!

Stopped in to buy some more CoolR shirtts; disappointed to find these have been replaced with a new product line. I bought one to see if it works as well, but wish I knew they were dropping the one I like so much.The clerk at the store was very helpful, and the overall experience was good, as always.

The staff was very helpful as well as knowledgeable. Would highly recommend them to anyone looking for gear or supplies

Staff is friendly and knowledgeable. Im a new rider and still building my gear inventory. Ive done as many do, online research. I came into store to just ask for a very specific product. However staff guided me through complete inventory of riding jackets, boots, and gloves. Including try on. I walked out knowing more about other products than I have while spending time online.I will be a long term customer.

Helped out every question but focus wasn’t there.

This was my first stop in the USA after returning from Central America. A great place to resupply and very friendly knowledgeable staff. Excellent experience. Keep up the great work.

Robert was great with helping my wife and I pick out our helmets and phone mount. We were there 2 hours and he was with us the whole time. Thank you.

One of the best places for riders to shop in El Paso. They have everything you would need. The staff was very friendly and helpful. I will recommend to my friends

Great experience, helped me fit for a gear. Helped me pick out critical gear within my budget.

Awesome gear, good prices... knowledgeable staff

Without a doubt, the best cycle accessory shop in the southwest. Great prices, outstanding customer service . Tiffany and her staff are amazing and highly recommended.

I’m a new rider and I stopped in this weekend. I Purchased a Sedici Rada 2, Sena 5s, and jacket and came out to the price of what I would have spent on one item at another store. Get help from the manager. He was very knowledgeable on the products and helped me out with picking my stuff. Will definitely be returning for more gear and accessories in the future.

I bought a helmet for my wife and it was too expensive. I wouldn’t go back, I’m better off shopping on line

Hands down the best place to buy gear and accessories for Motorcycles of any kind, Robert and the crew helped me out big time and I highly suggest This location if you have any questions about your gear, bike, or accessories.

Always a pleasure to deal with the shops staff. Plus they have most diverse and up to date gear in town.

Very helpful staff. Thank you for letting me try on a suit and some helmets

Purchased Cardo freecom 4+ from Juan Luis. He walked me through the different models Cardo offers and he also informed me of the rewards club for cycle gear, JPcycles and reveille.Will be back more often. Great store and customer service

Great friendly service. jose luis was very helpful and explained everything making my purchase a lot more simple

Got what I needed, no pressure. Customer service was good.

The staff was very helpful helped me in everything I asked them

The guys there were awesome and informative about my needs. Best prices for sure

Awesome selection of moto parts and accessories, from cruisers, offroad and sport! Comprehensive selection of tires, chains, sprockets, tubes, batteries, levers, bars, lights! Staff is super friendly 🤠 keep the throttle wide open fellas 😎

They were very friendly. And respectful.

Super quick, friendly and the best prices in el paso.

We always make the drive from Las Cruces New Mexico for the selection and amazing customer service!!! They carry everything from high-end motorcycle helmets and gloves all the way down to parts and accessories .Luis and the staff at cycle gear they will definitely hook you up!!!Thanks again Luis for taking the time to help us get the perfect helmet, gloves and Jackets!!

The staff were very friendly and helpful and knew exactly what they were talking about.

Got what you need and staff very helpful! 💯

The selection of ridding gear for females is limited. I wish I could walk in try something on and walk out but to get anything nice or my style Id have to order on line

I went in for a jacket, some gloves, and other things and Luis was extremely helpful and knew a ton about the products. He really made sure I got what would suit my riding and made my visit awesome.Thank you!

Great selection and very friendly service.

I got my new motorcycle helmet from there and I love it its so pretty

Cool place. Good prices and very knowledgeable.

First time customer and walked out with a really bad experience. Waited outside in the morning for opening just to be ignored by the employee. I said good morning and he blew me off. He seemed busy with phone calls and when I asked for a part he ignored me once again. I walked out. Never going back. I normally order my parts online but this particular day I decided to go check this shop out. It’s obvious the employee doesn’t like his job or doesn’t like working at this shop.

The service was excellent

Always great customer service!!!

Great selection & they are super helpful in helping find the correct gear for your price range.

Great price!!

Customer service is joke

Opened promptly at 10:00. Salesman offered to help me but didnt hover. Good prices.

Place rocks, good prices, friendly and knowledgeable staff. Jose Luis he will take good care of you! Dude deserves a raise!

Great Service

Its a great place with awesome gear and prices. They also have oils, tires n cool stuff for that bike life. Lets visit them bring them our business to keep them adding new stuff.

Robert is awesome!

Great experience had everything I was looking for.

Not very helpful staff.

Great service. My wife had a hard time finding the right helmet for her head. We had to go through multiple helmets over a one month period. Finally, she got a Shoei and has been very satisfied with it.

Went in for a medium helmet, realized it was a large a day later. Swapped out no problem. New one matches the bike better anyway lol. Much appreciated!!

Staff is hit or miss. Sometimes they are pretty aloof and dont seem to be in a hurry to help you, others are absolutely great.

Lady staff person very courteous, knowledgeable and professional

Usually lower prices than other stores, Good selection and open more days so its convenient. Friendly staff

Workers dont seem to be riders. Very short attitudes and no.effort to help at all

Title of business makes you think its for cyclists but its for motorcyclists. The staff is great though!

Great Customer Service and Price with Military Discounts

Stopped in today to get some information on tires for my Harley Davidson I spoke to the manager did not get her name great customer service extremely knowledgeable on all products they carry including tires Great prices on top brands placed order for a set a tires they will arrive in 2 to 3 day no shipping charges alsooffered to have them installed when they come inWill also stop by in a couple days to pick up some gear huge selectionHighly recommend this place

Awesome customer service! Staff is Friendly, knowledgeable and give you excellent advise. Didnt know they where here in El Paso and now that I know they are my favorite store.Thanks to the EL PASO STAFF: SYLVIA, TIFFANY AND JOSE LUIS !!

As my first time being there the sales representative was very knowledgeable and very nice and help me make my decisions on what I wanted.

Love this place. Couldnt get items at 2 dealerships but got them here. The staff is knowledgeable and helpful. Kudos.

I got me a Bluetooth for my helmet so I could listen to my music and talk on the phone and the young lady there she installed it for me what a nice gal

Outstanding service! Friendly, knowledgeable staff. Always willing to help. I have purchased helmets with Bluetooth on two occasions, both times they installed the units for me. When I walk into this store, I feel like I’m visiting old friends. I am so thankful they are here in El Paso, I know Revzilla is missing me these days.

Very helpful

Good

The staff is outstanding! Took care of everything I needed! Definitely will return.

The worst customer service, I have gone before but today I went at 3pm and the guy there didnt even acknowledge me coming in, I ask him for help and he just ignored me. The worst salesman ever. The store was the one next to I -10

The store has some good deals every once in a while. However today I went in to purchase a new helmet because my current one is getting worn. I was greeted as soon as I walked in, which is awesome, then 5 minutes later the same lady walked by and asked me if I needed help, I said no Im just looking for a helmet but thank you. Another few minutes go by and she walks up to me, asked if I needed help, I said no Im simply looking for a new helmet, then she asked what brand I told her the one I was looking for and she tried seeing if she was able to order one which she was not. I continued looking then not even 5 minutes later a man walks up to me asking if I need help, I said no Im just looking. As im looking at the bluetooth sets hes telling me all about them from across the store. I know how they work and told him this and he continued. So great store however every time I come in i feel as if Im not able to actually browse without being harrassed by the people who work there.

Amazing customer service. Very knowledgeable.

Very knowledgeable staff & great gear at decent prices

Wonderful customer service and lots of biker gear to select from

Freindly employess, willing to help customers, good prices.

Very helpful but limited on parts for bikes other than Harley..

Courtious and helpful service, clean and organized....knowledgeable staff.