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Barnett Harley-Davidson
8272 Gateway Blvd E, El Paso, TX 79907, United States
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Barnett Harley-Davidson
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Ri
Review №1

Even though I live in Corona, Ca. I trailer my Bike to Barnett Harley Davidson in ElPaso, Tx.The Service Department is unsurpassed, Priscilla is on her toes taking care of Business and customers from afar.My partner EJ from San Antonio, Tx had a stripped shifter rod, being from OUT OF TOWN Priscilla stepped up to the plate for us. And you guessed it, she took care of business.Thank you Barnett for hiring competent employees who know how to take care of customers.

CH
Review №2

Very friendly place with a huge variety of products! Check it out! Its amazing!!

Mi
Review №3

Very nice big showroom drove past this place lots and lots of times finally got to stop found a t-shirt that I had been looking for for a long time

Ja
Review №4

It was definitely nice to see all the bike out tonight!

Ju
Review №5

Highly recommend talking to Justin Garcia and Sergio at the service department. I got some cams and needed someone to install them. I spoke to both Justin and Sergio to consult with them. After consultation, I decided to leave my bike and let them get to work. Justin called me during the entire process, from parts arrival to letting me know I had an oil pump issue. Sergio even got a custom map from Vance and Hines with all the upgrades on it. The shop gave me exactly what I wanted, a bike to keep up with the new 114s. Sergios work exceeded my expectations. Job well done to both these fellas.

Da
Review №6

Gorge is a really good and professional sales man he can help you in obtaining your motorcycle

To
Review №7

Always good to go to if you own a bike or not. Luckily I do.

To
Review №8

First experience with sales was horrible. But George saved the day being so professional. I wont buy a bike from anyone else there. Parts and service guys were really nice and helpful. Only dealership in our area...

Ra
Review №9

Thursday night Bike rally. Exceptional event! Good music, food, and beverages. Awesome atmosphere.

Ce
Review №10

I came in looking for a very specific Road Glide only to find the bike I was looking for may have already been sold. Johnnys keen eye spotted it as it was being returned from a test drive and the rest was history. Johnny is extremely knowledgeable and quick to help with the overall purchase process. Great experience.

na
Review №11

Went into Barnetts with my damaged (movers from Hawaii to here) 2016 Ultra Limited Low and came out with a 2021 StreetGlide Snake Venom. Johnny Hernandez is the man when it comes to salesman of place. Not pushy when it comes to the customer, but pushy when it comes to dealing with outside companies. He will seal the deal for you. Barnetts is an awesome dealership.

de
Review №12

Great place and look at the pics from bike night

Ju
Review №13

Not too busy for Christmas Eve. Got me right in to take of screw in front tire at a Great price. Thanks for keeping me traveling!

Co
Review №14

I flew in from Oklahoma to get the bike I wanted at a fair price. When I got to the dealer, MC (the salesperson) had everything ready to go. He had me out of there in 30 minutes, plus my shopping time. They took very good care of me. I told my friends about the great ride back and I would do it again.

Ja
Review №15

I just bought my Dream Motorcycle from Barnett Harley-Davidson. It was a great Sales experience plus I got a great deal. I highly recommend Barnet HD to make your dreams come true!

La
Review №16

Always go to this Harley Davidson store site to buy my merchandise. The sales are fantastic and the stock is very plentiful. I almost always find what I am searching for.

sa
Review №17

Great customer service awesome people bought a bike and i got 2 free shirts with my purchase i love it ❤

De
Review №18

I recently bought a trike from Barnett Harley Davidson in El Paso. My service was great by Johnny Hernandez and was treated very kindly. I did ask Johnny for a couple of T shirts and a sweatshirt and was surprised that what I received, a sweatshirt and a T-shirt that were marked down off the sales rack making the deal cheap. hahahaha. Guess something is better than nothing.. Barnett Harley Davidson did meet top drawer expectations delivering the trike to me in Albuquerque and explaining all its Functionality.. thank you Johnny even tho I got mark down merchandise haha..

An
Review №19

I was a visiting from out of town and Sarah did an AMAZING job! She was professional and polite. 5 STAR employee!!!!

Vi
Review №20

Bought two bikes from here always a great experience

Lo
Review №21

Barnett Harley Davidson is truly “TEXAS SIZE”! You’ll find everything you need for you, your bike, your spouse, and your kids. Those who are looking for a bike, go down there! They not only have Harley-Davidson, they also have Honda, Yamaha, Kawasaki, and other brands in their used, and “specialty lot”. I definitely recommend getting clothing. The clothing looks nice and will fit you great! Oh…. Don’t forget the kids, get them a toy bike or other toys that Barnett has in stock, they’ll surely have some fun! I’ve been here numerous times for parts for my CVO and Heritage Softail, and for some clothing. I am a permanent customer and will keep going now and in the future!

Ro
Review №22

Let me tell you about high way robbery. This place charged me for an oil change and a tune up close to $400. My bike is a 2000 HD Sportser with less than 2000 miles. Take the bike for runs when less than 100 miles sprang an oil leak. They said it was leaking from this or that. Mind you never had this problem until I took it to them for an OIL CHANGE. Another $400 for something they did. Stay away! Learn how to do a bike repair before screwing the customers who take care of their bikes. Never taking it there again!! Unprofessional shop! Totally crooked!

Ed
Review №23

Go see MC if you want a quality no bs sale on a great bike.

Me
Review №24

If youve never been to Barnett Harley Davidson you need to go. it is the best Harley Davidson shop I have ever been to in my entire life Ive been to a lot of Harley Davidson dealerships but this one takes the cake. its got so many different things inside his harley shop it was just an awesome experience.I will go back any time the people are very nice the owner is very trustworthy awesome a great guy.It is the largest dealer in the world.Mark Barnett will help you in anywhere he can.I recommend you go there on any harleys Davidson needs.Has smoking deals you never get at any harleys dealer.The huge place is full of all kinds of differnt things.The people were so nice.Plece was very clean.I give the place 10+

Ka
Review №25

I very much appreciate your help Angie. God bless you!!

Br
Review №26

Ordered on line...needed to exchange and they did the exchange right at the store.....awesome thanks Sarah ur da best

Na
Review №27

Do not go here for service!!! On the phone, they swore they had several OEM Dunlop tires. The next morning, after they tore the front end apart, they told me they didnt. So I was forced to purchase another brand; I only got half the mileage out of it for the same price 🤬. Additionally, they supposedly replaced both front brake pads, but actually only replaced the outside one🤬. To top it all off, they offer no military discount, not even on parts, which is really sad considering El Paso is home to the US Armys largest installation. Ive had service at dozens of dealerships from Maine to California. This one is the absolute worst! I will never go here again.

ti
Review №28

I dropped off my bike on Sept 25, 2020 for some work. I just picked it up April 9, 2021. Thats 169 days! I was told numerous times that it would be ready only to be lied to time and time again. When I was told that it was finally ready, I asked if some kind of compensation could be made for them having my bike for almost 7 months? Nope. Nada. I drive 109 miles to get there and the motor has been fixed but nothing had been done about the blinker not working. So now that part is on back order. The day before I went to pick it up, I was told that they would have it washed and detailed and ready for me when I got there. That hadnt been done either. So I was told to wait 10 or 15 minutes while they washed it. 30 minutes later, Im still waiting. Finally they bring it around to load up and it still hadnt been cleaned up. Poor, poor customer service in my opinion. After spending 4635.21, one would think my business would be appreciated. It certainly didnt feel like it.

Me
Review №29

Everyone was so friendly. Daniel was super helpful and we purchased a bike here.

Ma
Review №30

I just loved the pet section and their motorcycles

Is
Review №31

The purchase of my 2017 FLHXS Street Glide special was a great experiences. I would like to that Rick (Sales Representative) was excellent job he will bend over back wards to help you what you really want with no pressure. I would recommend to my friends to buy your HD at Barnett. They have a large amount of use bike to choose from. I will continue to do business with Barnett HD. Rick will be my go to guy for my next purchase for my next bike. Thanks Rick!!

Yt
Review №32

Excellent service. Great selection on bikes, clothes and accessories.

Re
Review №33

I love coming here to dream and drool. It was a fun way to spend some time with my husband. Got some pics of great bikes too.

Ji
Review №34

Angie Flores in internet sales is amazing. An order was placed a little late for a Shirt order for a Harley themed wedding. Spoke with her and she made sure the were there in time. Thank You very much. The wedding went off great.

Jo
Review №35

I made a one day trip from Abilene to El Paso and back to deal with Barnett HD. Daniel Chavarria, the service dept., parts dept. and the whole gang took great care of me every step of the way, love my new bike and highly recommend Barnett HD to take care of all of your Harley needs!

st
Review №36

This dealership is always worth stopping in for a quick look or to pick up anything that is Harley. They have a huge selection of gear and swag, but even a bigger selection of new and used bikes.It always has that Harley community feel inside and out. They are constantly doing or planning events. I go to EPT about once a month and I have to stop in here and Chico’s Tacos while I am there.

Ar
Review №37

The nice sales person by the name of Adrian was a sweetheart he was patient with me nor did he pressure me into anything I will buy a bike from him

Ro
Review №38

Excellent motorcycle dealer with lots of bikes and accessories. Their t-shirt selection is amazing! I stop in whenever I pass through El Paso.

Jo
Review №39

Took my Heritage Classic softail in for my 25k service and to adjust my front end. Staff were helpful and thoroughly explained what work was performed. They found a crack in my rockerbox and sent me a picture by text and they fixed it right away. Turnaround was a day or so. Great service!

Da
Review №40

Great place,Im a truck driver and they have truck parking there. Also a Harley-Davidson rider. I love going to Harley-Davidson dealers and this is one of the best.

Is
Review №41

I always enjoy a trip to the far away Harley-Davidson dealer in El Paso, TX. Paul my sales man is very good at his job and is a completely pressure free. He is there to assist you with all questions and make you feel completely in control. Paul understands it is a big decision and it is one you should take your time with, knowing a purchase of new HD bike is like being home your first born from the hospital. You can make sure Paul will be there to greet you there after at every oil change service. I am a repeat customer and always call ahead to be sure Paul will be working that day so I can visit with him and banter about my adventures!!!X2 thumbs up!

Pe
Review №42

What can I say about HARLEY DAVIDSON... best place to shop for motorcycles and apparel. I bought some boots, pant and a shirt! You can also buy silver jewelry! Which is what I love. If you now about HARLEY DAVIDSON then you know it is all about quality.

Al
Review №43

I just cannot say enough about the professionals that work at Harley-Davidson especially my sales man Frank😉

So
Review №44

I bought my Harley Davidson here.Daniel Chavarria was very helpful.If youre looking for a great bike at a good price check out Barnett Harley DavidsonTell them Sonny Parra sent you

Vi
Review №45

It would be nice if the service department had a dyno machine to really dial in an engine after upgrades.

Be
Review №46

5 star from start to finish on our purchase of our Harley. All questions answered and fast service. Thanks Frank, We will be referring our friends your way.

Li
Review №47

I order all my shirts online, and they have such great prices!

Do
Review №48

Sales person Paul was great made buying my harley super easy and was very helpful. I would give it 5 stars if they offered military discount. Overall Paul was great thanks.

Jo
Review №49

In El Paso still for work,been here several days and finally drove over to Barnett Harley Davidson for some souvenirs and t-shirts, knowing you travel and have to hit the local Harley store. This place is huge,clothing selection in both mens,womens and kids is great,you can find everything right away. So it looks like I might just be riding out on a Harley if all goes well. Let me know what you all think,Big Lou saying stay safe,be well.

Na
Review №50

See Big George. He will hook you up. Loving this bike!!!

Re
Review №51

Fun night, great show. Well organized

La
Review №52

It took a while for the parts person to research the part number only to find out that it has been discontinued. But, he was able to order the paint I needed.

Re
Review №53

Great Customer service and the store layout was good

Yv
Review №54

Julie Torres was absolutely amazing. First time shopping for helmet, boots and jacket and she took her time showed us not only deals but comfort. Thank you Julie you need to be recognized for how awesome you are!

Pa
Review №55

This dealership is founded and owned by my late husbands uncle and has been for decades. I can guarantee you will get a fair and honest deal here because I know the man behind it all. Sherman Barnett is a credit to El Paso, Harley-Davidson, and his family!

Lo
Review №56

Cool Harley, big assortment of clothes, accessories, items for your bike, new motorcycles, used motorcycles, Cool motor parts department, huge inventory to choose from. Friendly staff, only problem. .tooo hot in store.

Mi
Review №57

My experience with Barnett Harley has been superb. Barnetts salesman and staff were extremely professional, courteous, and knowledgeable about their product. They did an excellent job ensuring that my needs as a customer was priority. Thank You Barnett & Big George.

an
Review №58

I have been coming to Barnett Harley-Davidson for the last year and a half maybe two. I convinced my Brother-in-law to look at a V-Rod. Johnny was his dealer...I cant say enough good things about Johnny. He worked some magic and got my brother-in-law on that V-Rod, that was last year. This year I could no longer ride my Yamaha R1, without serious knee and back pain. I went to Johnny and he helped me out. Traded in my R1 with great trade-in deal...then got me another great deal on a 2010 Ultra Glide. Johnny and the rest of the staff at Barnett are extremely helpful, patient and super friendly. I wish I could give more stars than just 5! I am glad I made the switch to Harley-Davidson, but Im even happier I made it because of Barnett Harley-Davidson! Thank you!

De
Review №59

Good place to pick up t shirts . Huge facility, people were friendly .

Sa
Review №60

Definitely one of my favorite stores to visit Saturdays are always grilling up for all the riders that come in theres a great Community within the city the staff is always very attentive to your needs

Ro
Review №61

Sherman Barnett is a kick, dont be afraid to say Hi!

Lu
Review №62

I had no intentions of buying a harley but after being ignored and snuffed at every other dealership in El paso, good service and knowledgeable salesmen helped me find the right bike at a good price so all in all I regret absolutely nothing

Al
Review №63

Awesome customer service.

Ja
Review №64

Worth the stop, huge inventory, great gift ideas, excellent customer service! I support our Troops and the Barnett Family🌟🌟🌟🌟🌟🇺🇸🇮🇹🙏🏼the billboards led me here

Sc
Review №65

Outstanding selection of T shirts. Great prices! One of the best shops I have ever been to.

Ch
Review №66

Thanks Paul... Enjoyed great convo and everyone was wonderful!

Ri
Review №67

Awesome, big selectiion of clothes and bikes. Management and in store staff very helpful

Ri
Review №68

Been to HD dealers all through the West. Hands down the best deals on T-shirts. Good friendly staff. Prices on bikes are good as compared to other dealers.

Da
Review №69

Cavernous space on a rainy day makes getting any kind of service a challenge. Cool layout though ...bet its awesome when it is hopping here.

Ch
Review №70

I have ordered several items from them via internet and telephone. including motorcycle parts....the staff has always been extremely polite, friendly and helpful...i reside in florida but still choose to use them for my needs...good service is hard to find, once you find it, you keep using it

je
Review №71

Not happy with the way this dealership treated me as a customer. I flew in from Phoenix and purchased a used 2018 Road Glide special and rode it back. I love the bike. I had agreed on a price on the bike a week before I flew in. This was to be the out the door price to include tags. When I did my paperwork the numbers were exactly what I had agreed to. Once again. This was to include tax, title and tag in my city and state. I even told my salesperson Adrian, “ you guys take care of it. I don’t want to mess with it.” Received a letter from Arizona department of transportation the other day saying $348.00 is still owed. Text Adrian he said he had an emergency in family and would check on it when he got to work in two days “Friday”. Never heard back. Text and called on Monday. Nothing. Called dealership. Transferred from financing to title to Johnny then back to title. No one could help! Kept being transferred to someone who could help. Finally get a text from salesman Adrian said spoke to Barnett’s saying nothing they can do. I had already called and spoke to sales manager Johnny and he was going to have Curt or Mark Barnett call me. Curt did call. In short. Said not going to do anything about it. Not good customer service after the sale. I will let you come to your own conclusion on why they did not pay the correct amount to tag the bike. I just read Curt’s response and I actually have a text where Adrian told me he was on the phone with ADOT. Watch these guys close.

DA
Review №72

My first time at the El Paso location. Visited regularly the old Las Cruces location before it closed.Loved the old location. The El Paso location is better! Actually have more stock on hand from bike accessories to outerwear. Found HD t-shirts for 19.95, ones I really liked and wanted.Definitely need to make a visit if your close, or make it a destination point for your next ride.P.s. I even found my next bike. Going back next week to see about purchasing it. They have many in stock, new and slightly ridden, to choose from.

Ed
Review №73

Let me say guys this is the best HarleyDavidson store with the best prices and Greatest staff ever going to buy me a all American Harley

Jo
Review №74

I saw a few beautiful bikes! Road King, Softail and Dyna...all the way!

Mi
Review №75

Its an amazing place its got every possible item Harley-Davidson deals with every possible part every possible motorcycle it seems like the place is amazingly huge I would definitely put that on a spot to go take a good look at

Lo
Review №76

The best place to hang out with a bear and to ride a hog

Ma
Review №77

Best I have ever seen

Pa
Review №78

Passable service. The writer was excellent, but the first one wasnt really interested in my problem - maybe it was company policy - and I had to call Harley to get authorization.

To
Review №79

This place is a Flippin joke! The only Harley store Ive been to that makes you wear a mask, including my little boy, AND use hand sanitizer AND take your temp (and I am a truck driver and all over the United States, stopping at Harley stores at least 3 times a week) YET, when I walked in her and he co-worker were busy chatting WITHOUT masks on AND THEN she refused to let me speak to a supervisor. How are you protecting your employees and patrons ad you claim when you dont have your own masks on. Sheep!

D
Review №80

First time there and left with a great looking trike!Great serviceThank you

Da
Review №81

Kool spot to grab some Harley gear

He
Review №82

Great place, great people, they do take good care of their customers love it

Fe
Review №83

Great place to stop! Huge clearance area for clothing. Friendly staff. Garage decor. Huge selection of affordable, one of a kind bikes too.

Ca
Review №84

This place has always had very poor customer service and quality of work when you have your bike serviced is dangerous at times. Its to bad its the only Harley place in town.Called you back and left a message.They called backed and said they would fix issue. Didnt hear from them again; these guys are a nightmare. Can I take back the 1 star I gave them; there a joke.

Pe
Review №85

Its good to Dream about riding one of these Works of Art motorcycles... But till then... I came here to donate blood for the common good. Its a worthy cause during this pandemic.

Ru
Review №86

They have awesome selection of American built bikes & great selection of clothing sales.

Ta
Review №87

My favorite stop to make when passing thru El Paso. GREAT FRIENDLY staff. They offer Big Rig parking which makes it real convenient for me to stop & shop. Thanks Barnett!!!

Ch
Review №88

Largest Harley store i have ever been in by far. If you are looking for a Harley in El Paso, TX, they have a large selection on their floor. Great selection of clothing, gloves, and boots. If you need anything, this is the place to go. Plenty of help who are polite, attentive, and polite.

Er
Review №89

The people here at Barnetts El Paso are awsome. They are always ready to answer any questions and assist one in resolving any problems. The staff are very knowledgeable in Harley products. They helped me in deciding what was the best solution for me. Special thanks to Rick in parts department and Daniel Chavarria.

Co
Review №90

It was a nice store....but no one was friendly. They have bunches of nice items just no one to help you on the floor.

Pa
Review №91

Lots ro choose from and a bit of everything!

Fr
Review №92

Love the place interesting had a lot of choices to make still people are real helpful

Je
Review №93

Not a bad dealership

Jo
Review №94

Awesome place. Huge showroom. Great prices on apparel.

Ar
Review №95

Very knowledgeable and helpful people. Great Customer Service.

Br
Review №96

This is definitely the largest HD store I have ever been in! The staff were friendly and helpful. The selection... Enormous!

Br
Review №97

Son bought his first harley.

ru
Review №98

Great service and very helpful employees.

ju
Review №99

Very helpful staff, treat you right, and, will work with you to get you the best deal

St
Review №100

Amazingly big. Great customer service.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:8272 Gateway Blvd E, El Paso, TX 79907, United States
  • Site:http://barnettharley.com/
  • Phone:+1 915-592-5804
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Used motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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