Luv this place. Its super cute and we always feel welcomed and never pressured to purchase anything.

This store has great prices for a jc penny and great variety on hawkins and I-10

Wonderful stuffed animals and an excellent, professional and caring staff who patiently helped our 4 foster children build a special and unique bear, just for them

Great place to take your kids they will love the experience

Very bad service!! My daughter left crying and without her Teddy bear. 😡😢😢 We were treated very bad after being in line for 30 minutes.

This place is perfect for children they can come and choose witch bear they want, have it stuffed, buy cloth for it and change so i belevie this is a place where they can make memories happen

I took my daughter for her first time and she loved it. I loved seeing her reaction to her first experience in creating her new best friend.

Very nice store, they helped me alot when planning my bear for valentines!

Got the Pokemon plush for my kid but didnt get the promo card

Expencive

Love it ... Love it ...love itOwer family has made a traditio around this place. The bears are cute and the kids go wild when they hear build a bear.

Great experience we had with kids.

Very good service the girls in there were very good with our kids

We went here for my daughters birthday to get her a special friend. Leslie helped us. She was very kind and cheerful. The whole experience was fun and we got exactly what we went for. Great job everyone!

I have never been there before.Was such a pleasant experience. I want one now!! LolWatching the girl that was filling the animals with stuffing tell my friends girls to grant the animal bear to protect them and feed them and to help keep them happy. And then to make a wish! Beautiful memories

Like always so much fun

Service was quick and workers were helpful

Great service with a smile at all times. They always make the kids feel like they truly are making a best friend. The experience is great for both the kids and the parents watching their children enjoy making the stuffed animals is great.

Stadf was super nice and helpful.

Whats not to love? They explain to us how it worked very well the store was fairly empty which made it a lot of fun. My two-year-old was into it in the moment but lost interest quickly my five-year-old loved it from beginning to end

Very friendly! I love how there is an animal exclusive to Texas stores! Im came from out of town and truly enjoyed the experience.

Love when I take my granddaughter. she always has a hard time picking a toy. She wants to take them all home.

Love the birthday bear, cheap for the bear. The extras are a little pricey you will get lucky if you son/daughter doesnt want any extras it will come out cheap but it can get expensive real quick.My son loved it though, took him when he turned three and all he added was the marshall jet pack so the bear came out to like 14 bucks with tax and he was super excited about his bear.The place was nice and empty and the attendant was very polite and attentive.Will definitely be returning for my other kids birthdays and buying bears for others birthdays.

We had fun taking our granddaughters to this shop they were so excited watching their stuffed animals being built with a cute cloth heart inside.The staff is so nice and helpful.I mean if you want to see the kids eyes light up you really need to take them there.

Took my daughter here for the first time, and we had a very pleasant experience! The young man working the fluff machine was a JOY to watch! He was so attentive and patient with the children. We loved just watching him interact with them. I was disappointed they stop carrying the dogs and cats (who aren’t a show character). My only complaint is that I wish there were more employees walking around actually helping customers with the clothes aspect of he experience. I didn’t understand how to put on half the stuff they had for the stuffed animals, so we left without purchasing any of those add ons. Overall, decent first experience!

I am soooooooo sick of build-a-bear!!!! My daughter absolutely loves it. The staff is amazing! They make every visit special but they take all of my money. Omg, how do I say no when everything is so cute. I try to stay away from this area of the mall so we wont get sucked in. Thanks for always making my baby happy.

Been there several times with my kid. Dissapointed that employee Leslie is very rude. A little concern that could have been professionally handled was taken out of hand. She wasnt very cooperative and would cut me off every time I tried to comment or say something regarding my purchase. She wouldnt let me explain my self in detail. She was a total b. She was rude to my wife as well. If you go I recommend you avoid Leslie.

I was there yesterday for pay your age day and aside from waiting 12hours when we got into Build a Bear workshop I was so impressed on how nice and curious the employees were. They had nothing but smiles and joy on their faces. Really needed that after the long day.....THANKYOU SO MUCH!!

Salesperson did not give us our Build A Bear birth certificate upon purchase having us to return to the store to make it again!

Fantastic store. Buying a custom present for my lady back home, since Ill be deployed overseas. They were very nice and even gave a military discount that I didnt even ask for. I wish I could give this establishment 6 starts.

Have taken my children here multiple times always happy to help even when my sons bear had its stitching in its arm come out. They happily sowed him back up!

This place always makes me so happy and the people are so nice!!!!!!!!!!!!!!!!!!!!! It’s also next to a Disney store. I can’t help but go into both shops each time I visit. Some shelves are stocked with different things each day. There are a million outfits and accessories for your new best friend!!!!!!!! Definitely recommend!!!!!!!!!!

We love getting our build a bears! Always such great quality!

Our little girl enjoyed it here. One of her favorite places.

Great service

I love this place since in Arizona I got one and had it for 3 years and i loved it so much but now when I get a new one i feel a relationship with it . The staff are so kid friendly

The girl that help us out was really nice. Even when my daughter was a little too happy with seeing so many thing to mess up.

The desk rep was kind enough to let us know about the special pay your age day on the 12th because we came in on the 11th but we wanted to get our 1yr one but not be crowded or rushed. The selection was great and the worker as mentioned above was very nice. My son ended up choosing Eevee and it looks great. We will come back in the future.

This place has both Hospitality as far as customer service, and they treat kids like true guest. Its a little pricey however worth the visit for birthday boy.

Great project for the kiddos just rob a bank first...

A fun place that you can make an teddy bear and dress it up

This is a nice and conveniently located Build-A-Bear offering. Usually busy during weekends and holidays, though!

Great service from Sarah and Jessica! Thank you!

When there system doesnt work they should have a sign or an employee letting costumers as they go in that their credit card is down!! Maybe the idiot at the register had sick twisted satisfaction seeing all kids cry, she thought it was funny by the way she laughed saying look at all the animals we have to put back bahaha, how sick is she when parents told their kids sorry i dont have cash, now a days who the hell carries cash, having kids complete the registration of their animal getting all exited for you all to say this to parents as they paid was sick, if u knew system is down why nor let parents know and still keep allowing the kids disappointment amd laughing about it!?!? Sending parents thru mall atms some not working, or dealing with charges, i myself gave up, ended up taking my kids to target and let them use the money they were gonna pay for their built a bear on whatever they wanted . so they can forget about this place. So awful.

My daughter went to get a gift for her dad it was a great experience

The place is ok, the employees are ok. But build a bear ...not easy. . too much steps to follow and too much waste there. .No thanks. .

I can make my own teddy bear 🐻

Best place ever great to make the coolest bears ever

Good selection! Clean! Friendly employees

Loved it, I didnt want to leave

Always a great place to bring the kids

Only one person working with about 20 people in the store. Unacceptable.

Like their deals keep it up

Mi kid love this place

Always fun for the younger ones.

Very good customer service

Too expensive, keep adding to bill

Top notch always

I love this place and the workers are nice

Disappointed that they did not have the birthday bear

Poor selection and prices are way too expensive

Cute little place

Kids luv it!

Staff very nice

Go stuff a bear or a pikachu

Perfect for kids

Nice....

Very friendly

Its cute

Nice like always

Had fun

Too expensive

Awesome, friendly, clean

Too expensive

Incredible!!

Heck yea

I love it

Very helpful

Why?

Good prices

They gave me good gifts.

Great my daughter loves it

Very cool!

Pal bb