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Office Depot
1313 George Dieter Dr, El Paso, TX 79936, United States
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Office Depot
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Br
Review №1

The associates were very helpful and got my family everything we needed. The associate tried to sign us up for the rewards program but we were denied because we had a different area code for our phone number. We are a military family, we move around a lot and feel excluded simply because of a phone number. This policy should change, it excludes many military families who are new to this area.

St
Review №2

I couldnt find individual long Manila folders, a brush for manual design drafting, and some other things. It seems like theyre going out of business because of how many things theyre lacking, I can find better stock in the office depots at Juárez but Im obviously stuck with whatever I can find here. Very disappointing.

Ma
Review №3

Im so thankful with the Office Depot crew. All sales manager people were very helpful. They were resourceful. I will come back for sureThank You, Office Depot crew : )

He
Review №4

Service sometimes is really good, and sometimes its really bad. It depends on what time of day you go, mornings and early afternoons are typically much better. Some evenings have been pretty bad, too long a message to type.

Da
Review №5

Awesome selection of school supplies at a great price!

Se
Review №6

Purchased a pack of pens back when the pandemic began. I was unaware of their no return policy. I am an extremely busy business owner of two companies and I was not going to return 10 days later just for the return. What does returning an item have to deal with COVID-19? I normally have my office staff get all office supplies from an online store but this purchase was somewhat of an urgent matter. When I realize it was the incorrect pens, I walked back into the store (minutes after making the purchase). Little did I know I was going to be unable to return their own item. I left the pack of pens at the cashier. They could keep their dumb pens. I don’t need their pens or my money back. Never will I return to this store. I’ll make sure my office staff from my offices don’t shop at Office Depot period. Not even online.

M
Review №7

I have ordered multiple print items from this location. Every time I choose to pickup my prints in the bin as I dont want to wait in the famous 45 minute office depot lines. Every time my prints are always held behind the counter and I end up waiting 15-45 min in line for somethings thats already complete and finished and should be on the bin for contactless pickup. This store sucks.

He
Review №8

Bad customer service.. Only 3 reps working taking their time the rest hiding. Waited in line for 10 minutes..then i asked for help to purchase a shelf already picked out, told to wait in back fir rep., another 10 minutes..thanks for nothing.would not recommended this store.

Ke
Review №9

I was in need of printing, packing/shipping and also to purchase cards. I was able to do all of those things here and had the most helpful person, Ashley, helping me at the packing and printing counter. It was excellent. I will be back. Thank you!

Ma
Review №10

I give this particular location two stars. I have visited this particular store five times and every time I have went I had MAKE someone help me. You make eye contact with an associate and all of sudden they seem to busy to help.This last trip, I bought a monitor and a desk. Two associates are standing up front at the register could see me waving to them from the area where the monitors sitting. Finally, walk up to someone and request someone to step over and help me.Next, my wife was looking at desks. She made her decision and paid for the item. While waiting at the cash register for the item to be brought up, a single cashier rung up at three of four before someone walks up to us and asks if we needed help. We find out that the desk was brought up on a cart that was placed out of our view. She offered her apology but 15 minutes was already wasted.I dont expect to have my hand held and I read aisle signs just fine. Plus, I doubt that speaking with a manager on duty would have bought me any satisfaction. Thats my two cents. Make those people do their jobs and make it happy hour.

Ge
Review №11

Poor Laptop selection. Most Laptops on display have 256GB max, w/o solid state drives. These Laptops are too expensive at $500 to $600. Spoke with Operations Manager, young man in early 20s didnt know how to assist. Walmart offers 1TB hard drive with solid state drives for same price range.

D.
Review №12

Very nice and courteous staff.. I was able to recieve really good service on a project Im working on. Aleah especially went the extra mile to help me, it was very refreshing to go somewhere and not be rushed or mistreated.. Rob was very courteous as well and allowed me to take my time until my photo-project was completed.

Od
Review №13

Poor customer service . The lady who helped me in the printing department was impolite she seemed to not care. Not sure if she she was having a bad day but went again the next day for pick up and it was the same thing. It’s important that you fix this cause it makes it very uncomfortable for the customer.

F
Review №14

They did not let me print something that I made myself on word and had the words power and rangers NOT the logo or the characters! I argued that it was not copyright the associate kept calling her manager to come and the manager never came, after the 5th time once she said through the headphone “can they print the power rangers logo” of course the manager said no but it was NOT the logo.. the manager never had the decency to walk up and see what I was trying to print that was NOT the logo! Next thing we know we won’t be able to print something with the work THE because it is copyrighted in “The Ninja Turtles” Never going back there again to buy or print anything because of the uneducated and bad customer service

My
Review №15

I had an awesome experience! I went to look for a desktop computer and printer and Brian and Joseph were both very professional and knowledgeable thank you guys so much!!!

Ma
Review №16

I went to office Depot to make copies and needed them at the moment. Spoke to Alejandra and said she couldnt make them for me. Spoke to her manager which I dont recall his name and said they couldnt have them ready until tomorrow. I asked to speak with store manager and refered me to Miguel Chavez. He didnt help me either, he even told me to go to Kinkos! I had to make copies on my own. Which had a very hard time doing with no support. I had to waste extra money on my copies, because I made them wrong!!! I cannot believe that I could not get the support I needed!

le
Review №17

All of the workers had a smile on their face despite it being the end of a long work day especially due to it being school supply shopping season. Had the best manners and very quick to help. Forget Walmart especially this school season and come to this Office Depot instead!!!!!

Tx
Review №18

Friendly and helpful. I was in and out in no time with my purchase and they helped me load it in to my vehicle.

Ma
Review №19

Excellent service, good prices, they help you with all the questions you might have and the guarantee coverage hard to beat

Er
Review №20

Good place for office supply. Double check on anything that has a sale sticker. Its usually not the case. Has a good printing station.

Do
Review №21

Cashier must have been having a bad day. It very friendly. The other cashier were very nice to customers. It had me wishing to have been at their register !

Ch
Review №22

Very friendly employees! I always come here for their paper services and the girls who have helped me have always been friendly.Prices are reasonable and they have you out the door in no time. They also do shipping here so #winning! I will come here from now on instead of the dreaded post office.

Fi
Review №23

Very impressive, Jordan was very attentive, knew exactly what my needs were in a printer and had everything ready when I got to the store. Answered every question with knowledge about the product.

He
Review №24

Office Depot at Las Palmas Shopping Center was as good as always. Bought office supplies, sales clerk efficient and helpful. The clerk asked for my discount number, discounts applied. In and out in less than five minutes.

Hu
Review №25

Very good service. Professional help. Five stars....

Na
Review №26

Great service and the staff is very knowledgeable and the place is super organized you can find what you need easily.

Fu
Review №27

Terrible experience in the store and they botched their delivery. Customer service won’t even pick up their phone. First and last time going through them

Hi
Review №28

Great and fast service. Very knowledgable.

Do
Review №29

Always been workable for me. I buy various items here from notepads to safes.

Li
Review №30

Very sad today. I tried to exchange a GIFT, which meant I didnt have a receipt. For a total of $45 worth of items, I was offered $10.02. The $.02 was for two of the items. The manager didnt even come out to talk to me. Very bad customer service!

LO
Review №31

Friendly service had online list and they filled it and took it to my truck

Da
Review №32

Employees were very helpful when look for teacher specific school supplies.

Ra
Review №33

Great service as help is always nearby to assist, plus good advertised sales.

An
Review №34

Very helpful employees clean well lite store very viewable product displays affordable prices great store great employees

Jo
Review №35

This Store is well Stocked and has Very Helpful Employees

Cl
Review №36

Nice and friendly staff. If you shop at Office Depot often, sign up for the rewards program.

Ma
Review №37

Allways exelent great customet care

Br
Review №38

Incredible!! If you like office supplies, your in luck

La
Review №39

Employees were super helpful! Helped me fix my printer problem.

Ro
Review №40

Always excellent service, employees always helpful.

Ch
Review №41

Bad service worst quality ever

Al
Review №42

I really like this place awesome customer service

Ja
Review №43

Sure, they had what I needed. It cost about twice the worth of the product, though.

An
Review №44

Its a very clean store and the employees are very nice

Vi
Review №45

Everyone very helpful and very nice Thank you ALL

Ti
Review №46

Every time I go in there to get things printed they give me extra copies, charge me for it, and I always get other people’s copies too. Ridiculous!

Gi
Review №47

Print orders are never ready on time. It doesn’t take that long to make copies. Also if you are not Mexican, expect to be serviced last.

Al
Review №48

Found what I needed with the help of the staff and a very clean and organized store, thanks.

Sa
Review №49

Horrible girl cashiers. The guys are very friendly but the girls are rude.

La
Review №50

Great service by Ashley in the print dept.

Ka
Review №51

Great customer service at print shop

Ed
Review №52

Not sure how the store works but they couldnt find a pen that showed it was available.

Ro
Review №53

Staff needs more knowledge about rewards program.

Sa
Review №54

Awesome place for kids birthdays parties

Ci
Review №55

Great customer service and great deals!

Mi
Review №56

Helpful and friendly people at checkout and on the floor.

Yv
Review №57

Very little help was offered. Horrible customer service today

Ga
Review №58

Great service, everything is easy to find.

Ch
Review №59

They are very kind and the management is great

Pa
Review №60

Very poor customer service. Very slow printing services. Always short staffed.

Se
Review №61

I get my office supplies here most of the time

Sy
Review №62

They have everything my crafty heart wants and some

Jo
Review №63

It looks like they are closing this store soon. There is a lot of clearance sales.

De
Review №64

Very good service.

Fr
Review №65

Great btands but a bit on the expensive side.

La
Review №66

Excellent attention, friendly staff

Ge
Review №67

I can always fine what I need

Ra
Review №68

Amazing service and selection!!

Be
Review №69

Took a while to find what I needed and there arent a lot of employees to help out.

Ja
Review №70

Great office supply store!

ro
Review №71

Today they had a deal buy ink cartridges and you would get a $15 gift card, the problem is that they raised the price of ink and then they would give you the gift card, thats not savings.

Ju
Review №72

Great selection of everything

Fl
Review №73

Very helpful

ve
Review №74

Good service

Pa
Review №75

Pleasant and professional

Da
Review №76

Needs more products

De
Review №77

Its Office Depot, office supplies and etc.

Ch
Review №78

Got what I needed!👍

Ed
Review №79

Great service

fr
Review №80

Great place to shop for all kinds of office supplies

Ab
Review №81

They have a wide variety of products but it is very messy maybe for the school season, they have ample parking and moderate prices

SO
Review №82

Good quality but they need to update their merchandise especially office furnitureAnd finally another person in impressions, it took me a long time for the only person to attend to me.

Va
Review №83

Lots of variety

Lu
Review №84

Excellent service

An
Review №85

Excellent printing service

Fe
Review №86

Excellent

Ed
Review №87

Staff lack of attention

Information
47 Photos
87 Comments
4.1 Rating
  • Address:1313 George Dieter Dr, El Paso, TX 79936, United States
  • Site:https://officedepot.com/storelocator/tx/el-paso/office-depot-498/?utm_source=google&utm_medium=organic&utm_campaign=gmb_498_website_retail
  • Phone:+1 915-633-6100
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–9PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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