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4 Wheel Center
7210 Gateway Blvd E, El Paso, TX 79915, United States
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4 Wheel Center
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Lu
Review β„–1

Probably the best place get your 4x4 worked on smart and friendly staff. Took the time to explain the difference in the products. Locally owned πŸ‘

Co
Review β„–2

Had a tow hitch installed on my Jeep for towing behind our RV. Very helpful staff (Jimmy) took the time to walk us through the process of connecting the tow hitch and preparing the Jeep to be towed. Excellent service and reasonable prices.

NO
Review β„–3

Had work done to my truck over 15 years ago and now taking my newer vehicles. Same store, same helpful staff.

Gl
Review β„–4

Never had a more helpful conversation over the phone. Thanks so much. A new and happy customer for sure.

Os
Review β„–5

15 years ago, I patronized this business and purchased a differential for my 1995 Tahoe. It was an aftermarket part and the clerk wasnt 100% sure the part would fit my vehicle and assured me I could exchange it. I guess back then it wasnt as easy as typing in a VIN number to make sure the correct parts were being sold. I had the part installed by my mechanic and of course the part didnt fit properly. It was the wrong part and when I went back to the store to exchange it, they told me that it couldnt be exchanged because it was a special order. So not only was I supposed to know what part to order (isnt that their job?), but they have no word or ethics.

Bo
Review β„–6

Super nice professionals,

Wi
Review β„–7

Ive used them several times with good results. Our last install had severe complications. They did offer to warranty their work, I never returned and now go to another shop with better quality control for my work.

Ca
Review β„–8

I called to get a quote for this business to install a set of Bilstein 5100 shocks and some upper control arms (I already have the parts, just not the time to do it myself). First the man on the phone seemed bothered to take my call and almost combative. He asked for what type of truck and I told him 2019 Ram 1500 4x4. He put me on hold by setting the phone down and then came back with $700 + tax. Thats some high labor rates they got there. This is a 2 maybe 3 hour job. The man never mentioned if this included the alignment but at that rate it wouldnt have mattered. If the man thought I was looking for a set of shocks and upper control arms and the $700 included the parts thats on him because I told him I already had the parts. He was just too bothered by my call to earn my business. I guess they are doing great during the pandemic and dont need any additional sales.

Li
Review β„–9

Great products and services!!! They are very curious and helpful!!!

Wa
Review β„–10

I Highly recommend this place. Jimmy assisted me in gathering a quote for several items on my Toyota. He took time to search all the pieces I was looking for. He even searched YouTube to show me the sound of the exhaust and visuals of the parts. He was very professional and diligent in getting me a quote. He explained the prices very clearly and the time to get it done.I was very impressed with his level of customer service and professionalism.

aa
Review β„–11

I had a great experience looking for a custom-made brush guard for my vehicle which is out of print they were able to fabricate one for me and very good work very happy with their service

Ju
Review β„–12

I dont visit this site very often, a couple of times to purchase and install on truck, today I came in to inquire cost for a leveling kit for my wifes new (used) 4runner. Will get done in a couple of weeks. Ive always received good costumer service and have no complaints about the installs theyve done for me.

Jo
Review β„–13

Great place to pick up Metra Electronics parts and Heise Led Lighting!!!

Je
Review β„–14

Great customer service, great work done on my truck!

Se
Review β„–15

4 wheel center is an excellent business and I will be back again. I went in for the first time not knowing what I would find and I was surprised by the great selection, but most importantly the great customer service that they offer. Jimmy and Sonya both were very helpful.They were very helpful in assisting me in picking out some new seats for my old Jeep. My new seats arrived in record time and Im very satisfied. I will be back to do more business with them

Tr
Review β„–16

Took my truck in for an add a leaf and alignment.Mechanic lost two of my lugnuts and replaced them with completely different ones and didn’t tell me. Then I went on a gravel road and hit a bump the alignment knocked way out of place and cambered a wheel. They refused to fix it even though their mechanic didn’t do his job right.

Fr
Review β„–17

I called these guys for pricing two weeks ago and I got a fair price at that time so my suspension arrived two days ago and just called again to double check just to make sure before I take my truck and they gave almost double the price from two weeks ago. So I call another shop by Alameda and they charge me one third of the price. So there you go.

Ro
Review β„–18

Unfortunately customer service is hit or miss every time I go in there. I often get the sense that I am bothering them with my questions and dont get much feed back. Other times they are great. I would most definitely use them more if I felt welcome there. I am ready to drop some big money for my vehicle but I am looking at other options for purchase and installation just because of the customer service variance.

Li
Review β„–19

Badass thanks for all the great help

Vi
Review β„–20

Hands down best experience Ive had anywhere Ive taken my truck. James provided exceptional customer service. Made sure all the parts I wanted fit my truck and to top it off, they installed everything in one day!!! 6 inch Rough Country Suspension lift, 20x9 Rockstar 2 rims and 35 inch Cooper Mud Terrains. Very impressed with their service. Left 4 Wheel Center feeling like family and I will definitely be back for everything else I plan to add to my 2012 F150.

Pa
Review β„–21

These guys were professional and very helpful. Everything in the store and service area is in good order. Everyone I talked to was efficient and took care of what I needed while I waited. Not sure why people in the past gave bad reviews. I had an overall good experience with the shop and would return if needed.

Bo
Review β„–22

Thank you to Sonia, James and Erik and all the staff at 4wheel Center!!! They went above and beyond! My lift is exactly what I was looking for. James took the time to research every option to keep the pricing down! Excellent communication and very timely exactly as they had stated!!! FIVE STARS all the WAAAAAAY!!! After all the research, I bought all wheels, tires, lift there!!! Thank you, again!!!

Fr
Review β„–23

Very good place to get your 4 wheel parts n work done on your vehicle. Very knowledge workers. Recommended.

Do
Review β„–24

I was referred to this place by Dick Poe Jeep who stated they couldnt do an alignment on my Jeep because it has a 2.5 Rock Krawler Lift. The guy at the front counter was really nice and talked a little smack about the Jeep dealership because they cant handle a simple alignment. He stated we align all sorts of vehicles we even do up to 8 lifts and have never had a problem. They keep the Jeep for three hours while I go have lunch. I come back after lunch and the guy said he drove it and if feels fine. I asked if he aligned it. He did not. I explained the caster was off and to fix it he had to shorten the adjustable control arms. He stated it was outside of his ability. He was unable to loosen four bolts to adjust the arms in order to set the caster. I DO NOT RECOMMEND THIS PLACE. THEY TALK A GOOD GAME AND HAVE FLASHY TRUCKS OUT FRONT BUT THEY ARE NOT A REPUTABLE BUSINESS.

α›ƒαš¨
Review β„–25

Terrible customer service called repeatedly got put on hold and told I would get a call back Never did this happened 4x would not recommend and I am even willing to pay more some where else to not have to deal with them.

Re
Review β„–26

Very friendly and helpful getting my jeep parts, very recommended

Br
Review β„–27

Long time established shop for all of your 4x4 and off-road needs. Contact Jimmy who will take the time to work with you on your repairs or project.

Oc
Review β„–28

Been buying from here for over a year now- Stationed at Ft Bliss. I can get the best deals With James (manager) than I can get anywhere else. Returns went easy- busted shocks a few times and they switched them out the same day. Cant say much else about the rest the shop as I only do buisness with James and refer all my Jeep guys to him also. So go Talk to James and see what he can do for you.

Ju
Review β„–29

Had them install a front trackbar on my lifted jeep. They had it ready the same day and my jeep felt great. Great service from Jimmy.

Ga
Review β„–30

If you love 4 wheel drives then this is the place to go to.

ju
Review β„–31

Took my cherokee to get a few things fixed. Everything came out great and lower than what they had originally quoted me. I will definitely be seeing them again for future work.

St
Review β„–32

They have parts and services for all types of vehicles. If they dont have the parts they can order them. They have these big lifted trucks on the premises, pretty awesome. Lots of knowledgeable and friendly staff and service.

Ha
Review β„–33

Wasted my time and money here, would not recommend this place.

Br
Review β„–34

I wouldnt recommend going to this place at all. Too start off my husband and I have spent a couple thousand dollars here on our jeep. They installed the gears wrong and within a couple months we had to replaced them but they told us it was our fault. We have talked to multiple mechanics and they all told us that it sounds like installed the gears wrong. So we ended up having to pay another grand to get it fix. And when we had this done my husband talked to their manager Sonya because we wouldnt have the money until our checked cleared and she said that wouldnt be a problem because we are a repeat customer and that they would just hold on of our credit cards on file. Well when we went to go pick up the Jeep we were told that we had to pay the full amount right then and there and no one could get ahold of the manager at this time. We also paid extra money to have the parts shipped over night because we needed the vehicle by the weekend. So the next day he went back in and tried explaining the situation to them again and they told us that their manager never said that they would hold our cards. If they wouldve told us this from the beginning we wouldve waited until the check was cleared to get it fixed and since it was a holiday weekend all the banks were closed. This wasnt our only problem with them, about our week ago the compressor that they installed went out and now we are looking at having to get this replaced as well. They installed in underneath the jeep where water, mud and sand can get to it. We have talked to a couple other shops and they have told us that they would never install it there because you run into the risk of something getting into the compressor and it breaking, which is exactly what happened. Just from the few situations Ive had at this shop it seems like they dont have any of their parts installed properly so you are constantly in there having the same parts replaced.

O
Review β„–35

Jimmy is the man! Hit him up! Stayed after hours to get me squared away! Great customer service!!

No
Review β„–36

Exceptional service, they stayed and helped fing the part, instead of giving up and denying me service like other parts stores have done.

Ul
Review β„–37

Always friendly and help you find the exact part

Ch
Review β„–38

Good parts, but they charge for installment waaaaaay too much.Just buy the part and go somewhere else to get that done.600 for lift installment,Ive gotten it for 300 at other places.Update:I ended up with a scratch on my Jeep, Im not one to post negative things but seeing how they replied. Ill add this to their bonus round.

Sh
Review β„–39

This place is awesome. The staff are very knowledgeable and can answer any question. When it comes to service they do the work right and if it isnt theyll do whatever it takes to make it right.

Je
Review β„–40

Amazingly overpriced. Without installation they were about 30% above their competition who were including install in their price.

Ar
Review β„–41

Simply the best place for all of your Jeep and Off-road needs the staff is very nice and knowledgeable parts are usually in stock

Er
Review β„–42

Big shot out to jimmy, guy went an extra mile to help me out on my cj-7 and answering all my questions thank you sir

Gr
Review β„–43

I purchased a lift kit from a very large reputable manufacturer of these items. The kit is specifically designed for my vehicle make and model. When I contacted 4Wheel Center about installing these items they stated that they had the experience with this type of work and it would be no issue. I was told there is a 30 day warranty on the installation. After a week (after the install by 4wheel center) of driving the vehicle I noticed a loud clunking noise from the front. Upon inspection I found that some of the hardware had come loose and some parts were missing from the vehicle sway bar system. I immediately drove the vehicle to the shop to have their mechanics inspect the vehicle. After two hours of waiting I was told that they were not responsible and it was because the kit didnt have a locking washer for the component (this component does not require a locking washer). Then I was told I would have the purchase the replacement part at a price of $47.00. I asked where the part was coming from and I was told from the local dealer of the vehicle. I chose not to purchase the part there and went to the dealer myself. I was quoted a price of $31.00. I also had a technician at the dealer look at the OEM component that was re-installed by 4Wheel Center. The 4Wheel Center techs installed the brackets backwards and did not torque the bolts correctly. This directly led to the bolts coming loose and because the bracket was installed backwards it completely fell off the vehicle. It is absolutely unacceptable to send someone out the door with this level of work. And then to deny warranty coverage of the items that need to be replaced because of the incorrect installation by 4Wheel Center’s technicians. Also adding a $16.00 increase to the price of the items sold by the dealer is dishonest business.

Je
Review β„–44

These guys are terrific I will always go there and reccomend them to everyone!!!!

Ab
Review β„–45

Great place for custom parts! Their service was alright with a few minor issues at first but was resolved. Thank you miss Sonia!

Ce
Review β„–46

Recently got a 6in. suspension lift rims and tires. James Dutton gave the best customer service. Made the entire processes as painless as possible. Will be returning in the future.

Sa
Review β„–47

We were on our way to California when our tire had a problem, we came here and they were extremely helpful, very kind. I had a great experience here

Ru
Review β„–48

If I could give zero stars i would I Went there to get a light bar installed and it was done totally unprofessional the wires were just flapping on the side of my windshield. I could have done the same thing but I wanted it done professionally so it would look good However when I went back to address how in happy I was I was told Thats how they install them and that there is nothing else they can do and was called a lier but the supervisor twice during this experience!! He told me That they didnt make curved light bars for the Toyota tundra and that there was no weather strip on my windshield!!! its a 2014 Toyota tundra come on really!!! He also scratched the ho0od of my truck as well when they installed the brackets and the rear tail gate dont know how that happened?? and when I called him out on this he copped an attitude with me and then proceeded to tell me He was just like me and that since Im upset I should go get my AK and shoot stuff up Who says this???? I am going to sue this business for the money I was charged to do this install which anyone could have done better and I am going to write the owner and ask what kind of business is he running for if this is how he does business then I am going to have this establishment put on the military Off limits list so nobody else in the military can be treated this way !!!!

Ez
Review β„–49

Great place and service!Took my F250 in after heard loud crashing noise when I was speeding up one night. I was certain the turbo was gone. When I called they explained that it may not be the turbo since I could still hear a whistling sound as I would rev up. They suggested that I look at the CAC tubes. They were right. As I sped up the pressure pushed one of the CAC tubes from the intercooler.I bought a new clamp from the dealer and all was great. They could have taken advantage of the situation and made money off of me. This place was more honest than any other I have been to and I really appreciate that from them. In fact, I had taken my truck in in the past for a diesel leak. In the process they broke the feed nipple on the top of the radiator. Without hesitation, they took responsibility and replaced the radiator.Businesses like this do not exist anymore and this is why appreciate them even more.

Li
Review β„–50

Worked with us until got right parts

Et
Review β„–51

Management and employees are friendly and helpful. Recommend coming to them for good service and good prices and for discounts!!!!!

Ca
Review β„–52

If I could put zero stars I would. To start off I had my gears and lockers done here in March 2017. By the end of may 2017 my gears were shot, the teeth were shreddered off and 4 wheel center told me it was due to shock impact. I had them replace again by them. About a week ago my gears went out again and this time I took it to a different shop when they opened up my differential they found that the gears were installed incorrectly. I went back to 4 wheel center with this information and the gears and Tim told me that the gears looked like they are installed correctly and that they broke due to our fault but he told us to contact Nitro. So my wife called Nitro and we told them the situation and had them inspect the gears and were told that they were installed incorrectly both time. We have pictures from the first time they went out. My wife called 4 wheel center and tried to talked to sonia but she wasnt there so she left her a message. We havent heard back from them. All we want is out money back for both sets of the gears. On top of all this since they installed the front gears wrong we have to get the front lockers replaced because metal shaving went into the locker from the gears. I want my money back for the front lockers as well. Im paying to have it fixed by another shop but this is ridiculous. 4 wheel center doesnt do their work properly and blames their customers when its actually their fault.

Ju
Review β„–53

Took truck for alignment, quick service and friendly environment! Definitely recommend it!

Da
Review β„–54

Had a lift done on my truck here, they had it done quickly, came out perfect, they even did some trimming for me complimentary. Saved me a couple hundred bucks compared to the place down the street.

Ed
Review β„–55

Great service quick amd awesome quality

An
Review β„–56

I feel I need to share my view of the quality of work I received from 4 Wheel Center. But first Id like to add that I can call myself a shade-tree mechanic; pretty OK with my knowledge of many aspects of cars and trucks, yet not an expert by far. I have lived in the El Paso, Tx. all my life. One thing I have learned due to the Culture I live in, I as a low income Mexican look for the cheapest anything I can get, hence I look for the cheapest mechanic due to my truck being old (because I cant afford a new one) to do my work. After getting numerous quotes, I made my best choice. Bringing my 1989 GMC Sierra truck in to $ Wheel Center has by far been my best decision in a long time. The Costumer service at the front desk to the outcome of the work done by the mechanics on my truck has been nothing but the best. I know now that I have to save my money to make certain I get good work done. Thank You

Ja
Review β„–57

They wanted to charge me $1450 for a rough country lift kit including instalation and taxes, the price for that kit is $499 dls rip off! so I call this other place oasis they charge me $1000dls life time warranty, road assistance, a year no interest etc. I guess because am a girl they wanted to take advantage never again! Do your research before you go to this place. Ridiculous prices!

Ta
Review β„–58

I recently got into an accident and had to get my rear bumper replaced for my 2008 4wd Jeep Wrangler. When I entered the store I let one of the sales rep know that I was on a tight budget and was looking for a smitty bilt rear bumper for under 200. The sales rep then got his manager and told him what my budget was. The manager laughed and told me that a bumper that cheap doesnt exist... I left immediatly and ordered one online from extreme terrain for 189.00 and i received it in less than a week :). This store is overpriced overrated and the customer service sucks. Please dont waste your time here I gave it a chance after hearing horrible reviews from friends, and Ill never make the same mistake again.

jo
Review β„–59

Excellent work on suspensions and lifts.The experts

Ni
Review β„–60

I remember I went back a couple of days ago to get some more parts only to find out James isnt there anymore. It just wasnt the same. James knew what he was doing and his customer service was unbeatable. Idk if ill be returning. The customer service just seemed very bleh.

TL
Review β„–61

They replaced the Pinon seal. They were also supposed to replace the oil in the differential and give the vehicle a mechanical inspection but did not do so. Apparently it wasnt relayed to the mechanic from the person at the counter, who was too busy doing inventory. This was all in Novemver 2013. Yesterday another mechanic pointed out that they had stripped the head of the torx bolt on the drive shaft at the differential. Instead of replacing it their mechanic WELDED a head from another bolt onto the original bolt. To me this is not professional quality work and creates a weakness in my driveline that could possibly fail in the future.

Vi
Review β„–62

Great service! James was very helpful and knowledgable.

Jo
Review β„–63

I have had both good and bad experiences here... but I bought Rancho RS-9000 shocks here two years ago and have had to replace the front right twice. The shock failed again within 2 weeks the last time, along with the front left so I went back. I understand the Rancho warranty but I expected them to contact Rancho and let them know they had a defective product. Instead the owner copped an attitude and refused to check out my vehicle until I removed the shocks (how would I get around then?) and produced my original invoice. Since I had gone through this replacement twice before AND had produced the invoice to me this was a slap in the face. Neither time on my previous claims had I had to remove the shock... they checked it, made the claim and then replaced it when it arrived.My concern is that within the past two years Rancho and Tenneco have had production issues and are producing an inferior product. I felt contact from the 4 Wheel Center, especially considering that the strut in my previous shock had separated from the housing would help me to get satisfaction instead of constantly having to return and pay for shipping and installation but it appears that the owner there doesnt care about the customers.

Ed
Review β„–64

DO NOT VISIT THEM !! 4 WHELL DRIVE IS A MILLION TIMES BETTER. I purchased 4 rancho doors for my jk, one of them was defective. the staff is completly stupid and nor capable to fix anything. they blew my return off completly and argued that they did not manufuture the doors so its not their fault and would call rancho. did not take resposibilty for the stuff they sell. after 3 weeks of bothering with them, I visited 4 wheel drive (my store of preference) fixed my doors in 10 min and did not even charged me. NEVER GOING BACK !!!!!

Jr
Review β„–65

First visit was great, will definitely go back

He
Review β„–66

Way over priced, dont waste your time, go to 4wheelparts

Al
Review β„–67

Very good service and helpful.

Jo
Review β„–68

They dont offer anything for the DIYer that you cant find cheaper online. They do work on vehicles and do installs for the average Joe but I cant tell if the price is worth it or not as I will never pay anyone to do something that I can do better.

Vi
Review β„–69

Small 4 wheel parts shop. Little pricey. Staff not really into conversation.

aa
Review β„–70

Tim Munn is the shop manger and he really knows his stuff when it comes to truck lifts and suspensions.

Ma
Review β„–71

Best offroad shop in southwest period

Ch
Review β„–72

Always interested in seeing whats new in the industry

to
Review β„–73

Dont get ripped off

om
Review β„–74

Best place in EP for 4wheel trucks

Ne
Review β„–75

Over priced cant install gears right horrible costumer service I would stay away if you need work done just go to 4 wheel parts

Ju
Review β„–76

Have everything you might want for your truck.

Ne
Review β„–77

All these people on here that are saying they have good prices might be crazy ! do some research they are way over priced not worth it and crappy workmanship to !

Ju
Review β„–78

Awesome

To
Review β„–79

Awesome

Jo
Review β„–80

Toys, Toys, Toys, awesome!

Du
Review β„–81

NO CUSTOMER SERVICE AT ALL!!!!!! WORST EVER GO ANYWHERE ELSE!!!!!!

CJ
Review β„–82

Not friendly

No
Review β„–83

Very good assortment of 4 by 4 parts

sa
Review β„–84

Very good service I recommend ask for JosΓ© Luis

Gi
Review β„–85

Because they assure very well guaranteed work

Ir
Review β„–86

Here you find everything for your truck, from service, accessories and good customer service. You will not regret visiting this place

Cy
Review β„–87

My son loves monster trucks, we just went to see them up close

Jo
Review β„–88

Good guaranteed

Ma
Review β„–89

It is always well stocked

Information
63 Photos
89 Comments
3.9 Rating
  • Address:7210 Gateway Blvd E, El Paso, TX 79915, United States
  • Site:http://4wheelcenter.com/
  • Phone:+1 915-593-4848
Categories
  • Truck accessories store
  • Auto parts store
  • Tire shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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