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Southwest Auto Collision
1000 Tony Lama St, El Paso, TX 79915, United States
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Southwest Auto Collision
Comments
Th
Review №1

Im very happy with my experience, they were very fast, efficient, and professional. They gave me courtesy calls throughout the entire process and the trailer came out looking exactly as Id hoped. My endorsement I would recommend to anyone!

Di
Review №2

Jesus Cerpa (the owner) has a lot of experience and incredible customer service. Once he had all the necessary documentation, he gave me a specific date and he had the car ready by then. Would recommend to anyone that needs these kind of service.

Fa
Review №3

Awesome body shop . Expert work. Super friendly staff. Ask for Jose Luis or Jesus Cerpa. They will leave your car or truck like new. I highly recommend them .

Da
Review №4

They do professional work and do a great job communicating with the customer. They left my car as if nothing ever happened. If you are looking for quality this is the place to go.

Ra
Review №5

Returning customer they will go above and beyond for your satisfaction

Es
Review №6

Super satisfied with the service, everyone is very professional.

Ju
Review №7

I was very impressed with Southwest Auto Collision. Long story short I was involved in an accident and they were able to repair my vehicle in a reasonable amount of time and it looks wonderful. If I have fixes or repairs in the future I’ll be sure to call this awesome group of men and women. They truly value their customers and provide great service!!!

Jo
Review №8

Excellent service. Jesus helped me through everything I needed. Even with problems with insurance adjuster he was there. Very helpful and always kept me updated. Also the shop did an outstanding job on my truck.

Ra
Review №9

Very satisfied with their quality of work. They took care of everything with the insurance, including any extra supplement work that needed it for my truck. Jesus, owner, is honest and does not give you any runaround. Ask for him and he will guide you all the way!!

Ma
Review №10

Owner Jesus and Assistant Cassandra are amazing people to work with. My truck came out looking fantastic! I will definitely be taking my truck back for anything else it may need! Good job team!!!

Cl
Review №11

Very honest people! The owner took care of everything for me. Such a great experience! Car looks like new

Gi
Review №12

Love this shop. My car was in and out and for less money than expected and they explained everything in enough detail that even a totally car dumb person like me could understand. Plus, their receptionist Cassandra is a sweetheart that will be straight up with you about everything. Annnndddd my car actually looks probably better than it did when I bought it

Aa
Review №13

Overall the service provided was very satisfactory. The damages done to our vehicle are no where to be found, and the work done was almost factory new. The process was a bit longer than expected due to some insurance problems and slight delays but none the less the work done was worth the wait. i would recommend this to friends and family.

Ch
Review №14

DO NOT BRING YOUR CAR TO THIS SHOP!!NO ETHICS WHAT SO EVER!! THEY WILL CHARGE YOUR INSURANCE FOR QUALITY PARTS BUT INSTALL CHEAP PARTS! THEY (JESUS & CASSANDRA)MAKE YOU FEEL LIKE ROYALTY PROMISING EVERYTHING WILL BE TAKEN CARE OF ON INITIAL APPOINTMENT BUT WILL END UP AVOIDING YOU ONCE YOUR CAR IS WITH THEM. I ENDED UP HAVING TO PAY OUT OF MY POCKET FOR STORAGE FEES AND MONEY THE INSURANCE HAD SUPPOSEDLY NOT PAYED THEM... DO NOT TAKE YOUR VEHICLE TO THEM

Su
Review №15

Car came out amazing ! Price was reasonable and best around. Couldnt even remember what I brought my car in to fix! Thank you guys so much

Je
Review №16

After being involved in a hit and run accident by a drunk driver, all the staff at Southwest Body and Paint were extremely helpful in my entire claims process. The secretary helped me file my claim since the driver had fled the scene, and since my work would not permit me to go out and meet with appraisers they offered to pick up my vehicle and have my vehicle seen at the shop in order to assure that all my damage was covered under insurance estimate. The secretary even helped me get my rental authorization and made sure rental company had a vehicle waiting for me. My car was repaired faster than I expected and returned to me to its exact pre-accident condition as if nothing had ever happened. I would definitely recommend this shop to anyone!

Ry
Review №17

Southwest Auto Collision did great fine tuning on aligning the car back to factory looks. Highly recommend this shop for any collision issue. Professional and reasonable service.

Jo
Review №18

Got in to anaccident and my car was fixed like new! Great service! Quality is there! Try to post before and after of my car but lol I didnt know how!

Ga
Review №19

There customer service is above superior. These guys now what theyre doing. I had my car painted, they left it to a SHOW CAR finish. They even offered me a ride home. After a week they called me to check up.

Ra
Review №20

Great work. very fast and efficient. From the top of the staff down very helpful workers.

Ma
Review №21

Service was great and they were willing to work us. Excellent customer service and keep up the good work.

Ja
Review №22

I love the service, they fixed my car in such a timely manner, they always called and gave me updates so I was never left alone in the dark. They are all very kind and respectful and answered all my questions. I would very much so tell everyone to come to SouthWest for any type of repairs.

Jo
Review №23

Ive known the owners for years and have always brought my cars to SouthWest Body & Paint, Due to their Superb quality work on my vehicles and most all their Highly respected Customer Service. One cant go wrong, by bringing their Vehicle to this shop you will leave with a smile and great satisfaction. Thank you, for all your great work SouthWest Body and Paint.

Sa
Review №24

Took my veloster to get repaired used parts from junk yard and didn’t fix all the damage when I changed the oil found a lot of things not fixed. Paint is pealing already used only one layer of paint 8 months later not good

Da
Review №25

Awesome staff. Helped through every step including talking to my insurance provider. Would definitely recomend

ju
Review №26

The best body shop i have ever worked with. Good work and customer service.

Lu
Review №27

My experience in southwest auto collision was excellent. MY SUVs really have an impresive before and after. Excellent work from their personal, and good customer service. My both SUVs looks like new and they do all work faster that I thought.

Ca
Review №28

Very excellent work,, my grandmother highly recommends this shop and undoubtedly the work shows.

Co
Review №29

Jesus always is very helpful

li
Review №30

Attention caring.

Is
Review №31

Very good work on my truck!!

Je
Review №32

I honestly dont recommend this place they steel stuff from you and they have very bad service.

mu
Review №33

Problems with paint immediately.

Is
Review №34

Definitely a NO!!!!

Lu
Review №35

Excellent customer service

LU
Review №36

After having had an accident two weeks ago I was lucky to be recommended this workshop. The attention from the beginning was very good. The budget as well as the work itself, was to my satisfaction. It was very important for me to have my car again, so I appreciate that the delivery time has been fulfilled. I congratulate the staff for the quality of their service!

Information
10 Photos
36 Comments
4.3 Rating
  • Address:1000 Tony Lama St, El Paso, TX 79915, United States
  • Phone:+1 915-598-3267
Categories
  • Auto body shop
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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