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AAA - Automobile Club of Southern California
3534 Peck Rd, El Monte, CA 91731, United States
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AAA - Automobile Club of Southern California
Comments
An
Review №1

Was in and out in less than 7 minutes and it was 30 minutes before closing. Paid my registration and got my sticker. Was small but very professional and courteous. Was a bit difficult to find even with Google maps because it is located inside the dealership, but hopefully I can change all that.

Fa
Review №2

Its in an auto dealership, so kind of unusual, but once you find it its wonderfully modern, and the people know their business. I believe our society is becoming less personal so business is becoming more matter of fact than pleasant as it once was. So if the staff is less engaged in comradery that I like, I guess its just me.

Ju
Review №3

Both ladies have no customer service they must hate their job. Sorry for AAA

M.
Review №4

The staff is very professional.Makes you feel good just walking through the doors.

Ab
Review №5

Been coming here for years for my registration and insurance needs. Im in and out Quick like. No DMV lines for this guy.

Ru
Review №6

Quicky got my registration taken care of. Also spoke to a travel agent. Great service very friendly!

Co
Review №7

If I could post 1 star I would, dont ever come here for DMV services, the staff is useless and arent properly trained in their job aspects. Save yourself the time and try a different branch.

Os
Review №8

Great and excellent service that they were able to answer all my questions and future services with them. I would recommend anyone to get them.

jo
Review №9

Nice workers but a little hard to find

Da
Review №10

Always all good what can I say thats my insurance company if I didnt like it I wouldnt be there thumbs up if I had 10 Id give you 10 thumbs up

ed
Review №11

Well it was very fast signing up for roadside assitant account.

Li
Review №12

Very helpful. I always feel like they know what I want before Im done explaining

mi
Review №13

Whenever I go to the locations throughout SoCal for service they are awesome

Je
Review №14

That was the nicest AAA I have ever been in. Without any line at all

Ch
Review №15

Fast service and short lines!

fl
Review №16

Great place just walk in and out and

ra
Review №17

My experience at AAA El Monte was great lt was not crowded, very courteous employees and fast in and out in 10 minutes for my truck registration. And stickers I am a happy camper.

T
Review №18

Small branch inside longo Toyota, very convenient location for me and wait wasnt too bad on a Monday morning

Ri
Review №19

They just satisfied Im not going to renew next year

Jo
Review №20

Great service and very helpful with important information I needed .

Ed
Review №21

The service desk woman was rude and disrespectful to my fiance when she asked for a chair to sit down on(my fiance is diabled). I will never advise anyone to look for car insurance here, also because she quoted us a Higher price based on questions that were never asked. Basically, she lied on forms to achieve a higher quote!!!

Pa
Review №22

I dont have to stand in line at the DMV to get my things done

Be
Review №23

Fast, efficient, and knowledgeable.

Ed
Review №24

Excellent and quick service.

Da
Review №25

Great service

Ma
Review №26

Fast reliable service!

Ki
Review №27

I was happy with AAA

Re
Review №28

Employees were very nice, I was in and out very quickly 👍

Ch
Review №29

Service was quick without issues renewal of membership was quick. They advice for possible reductions in other services. Was not necessary, because of renewed and too much others. Highly, recommend it have 2 other individuals in my account, for200 mile combined tow theyve used them a couple of times.

Ra
Review №30

Got there 30 minutes before closing on a Tuesday, no one was waiting in line for the AAA department; workers helped me at the desk within few minutes before seeing me to someone else for an insurance quote. Im 34 year old single male, California driver for 16 years, no tickets or speeding or violations, clean record, old AAA customer, 2015 Toyota Prius, less than 18,000 miles a year driver: they got me a quote just little over $65 under $75 each month $15,000/$30,000 bodily injury coverage $5000 property damage coverage. Forgot to ask about AAA tow or road assistance extras though; but the road side assistance ended up coming included with their service no extra charge. Best service quote I may of got in 16 years of driving. I would of given 5 stars if the guy would asked me about road assistance extras before leaving because I completely forgot; which is why I wanted these guys for insurance in first place. I would of loved it if there wasnt that hint/try to up the property damage just a notch. Overall very fast, friendly, speedy service. Positive experience. Little odd in its location since in the Toyota dealer parking lot; somewhat not easy to find, but would recommend this car insurance and location to others. Be prepared to pay approximately $77 buck extra though for ease of service in your first payment.

me
Review №31

Fast and got job done

Vi
Review №32

Very quick and excellent service.

ED
Review №33

Rude workers there...always rushing you and give you attitude. And they never answer the phones, I think Im gonna call AAA corporate aswell.

Su
Review №34

My secret AAA location. Go in n out in no more than 5 minutes.👍

Da
Review №35

Very nice and convenient location within Longo Toyota. Pop in, get your DMV stuff done and be out in less than half an hour. What more else could you ask for.

Mi
Review №36

The couple times I went in with tags to renew & other AAA needs very well informed & get in & out no hassle

Je
Review №37

Fast and friendly service.

Mo
Review №38

This place is pretty nice, if you can find it. I swirled around the nearby parking lots because the navigation instructions were coRnfused.This AAA location is inside the dealership building. Look for the large AAA symbol on the Longo Toyota building.

Fe
Review №39

Mario Rodriguez came through when I was stuck with a flat tire. The guy was fast quick and friendly. Wish there were more of him out there.

Su
Review №40

Courteous and quick

Ru
Review №41

Upset that they didnt take my bank card.

Vi
Review №42

AAA stole 2 of my lunch hours.The first lunch our they stole was with the inaccurate address listing. This office is not on Peck Road. I dont care what they tell you. I dont care what the post office tells you. THE EL MONTE AAA OFFICE IS NOT ON PECK ROAD. Its 2 blocks east of Peck Road on Stewart in the Longo Toyota building. I was driving around, 3 minutes away from the office (according to my navigator) for 30 minutes looking for the place, trying to call. I finally pulled over. It took 51 minutes to speak to a human being. My lunch hour was over.I went back the next day. They only accept cash or checks for DMV stuff. Another wasted lunch hour.

Iz
Review №43

Zero wait time, excellent friendly customer service at this location. Easy, hassle free title change, transfer and registration renewal.

Ca
Review №44

Great

Ma
Review №45

Good service and fast. NenaH

La
Review №46

Ive been going to this location ever since Ive found out about it. Very fast service and everyone here is friendly. I recommend this location above all others!!

Jo
Review №47

The friendliest and most helpful people in this industry!

Jo
Review №48

I love AAA always so helpful when I need car assistance

To
Review №49

Always a pleasure

Be
Review №50

Worse customer service ever!!! The girl who works there her name is Terry from what she said wouldnt look up my violations Thursday to give me what I needed for the dmv. Came back today it was after 9am when their suppose to open, she saw me walking up and went to the back same girl who helped me Thursday and now she tells me I have to come back Monday because she cant do abstract copies.

Wi
Review №51

This is NOT a full service office, it is a tiny office inside Longo Toyota dealership, to sell insurance. Call beforehand to make sure they offer whatever you need.

Jo
Review №52

No complaints here if your a member no need to wait at a DMV.

Jo
Review №53

They are berry kind and helpful but Stephanie is just exceptional amaizing costomer service, thank for all the help you have bring me over the years.

So
Review №54

Great service, friendly people and hardly any waiting .

Pa
Review №55

Awesome Service!!! Ashley is very knowledgeable & Great customer Service 😝😝😝

Br
Review №56

There is one employee, her name is Maria she made me feel like I didnt know anything and made me feel stupid. What a horrible experience.

li
Review №57

Very friendly anf helpful

Cl
Review №58

Very, very helpful. 👌

Ro
Review №59

Great service, fast and courteous. See Tanya, she is the BEST!!!

Mi
Review №60

Simply AWESOME!

Je
Review №61

Convenient and no crowd. So your in and out in 30minutes

Mi
Review №62

I dont understand why their website phone number connect with some cruise line???? Automatically make you take a survey that has nothing do with AAA

Ro
Review №63

They Refused Me Car Insurance, For My Vehicle Having Been Salvaged... They Even Waited 2 Weeks After I Joined and Paid the Down Payment... Theyre A Bunch Of Scam Pro, Crooks, Who Keep Some or All Of The Down Payment and Maybe Even a Percentage of the Monthly Payment As Well...

Re
Review №64

I called them 3 times in a row and all 3 times they changed up on me

An
Review №65

Awesome people great service

De
Review №66

Go with Maury Vargas. Hes awesome.

Ze
Review №67

Good costumer service

JA
Review №68

Great services friendly customer service

Jo
Review №69

Great service great people very attentive

Er
Review №70

I love this AAA location, customer service is Awsome!

ED
Review №71

GOOD SPOT......NEVER CROWDED.

Ro
Review №72

Quick service!

Su
Review №73

They actually close at 6:00 pm.But overall good service.

Lu
Review №74

Very professional

Fe
Review №75

Restroom no service

ma
Review №76

Great service

Co
Review №77

Good service

Da
Review №78

Had me waiting for nuthing

Ar
Review №79

Excellent Service

Jo
Review №80

Helpful poeple

Ri
Review №81

This phone number is wrong!

Jo
Review №82

No contact number!

Er
Review №83

Excellent service

An
Review №84

It is very expensive for new drivers to buy insurance. The old driver will have to look at the driving record to be cheap. This is a very good club and can join. AAA

Ma
Review №85

I did all the process online immediately they gave me my membership, a week later, my card arrived

Fl
Review №86

The best insurer

Gu
Review №87

Very bad experience, one of the employees gave me a terrible service .....

ما
Review №88

Very good

Information
25 Photos
88 Comments
4.1 Rating
  • Address:3534 Peck Rd, El Monte, CA 91731, United States
  • Site:http://aaa.com/
  • Phone:+1 855-415-6541
Categories
  • Auto repair shop
  • Auto insurance agency
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:10AM–2PM
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