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AutoZone Auto Parts
11104 Ramona Blvd, El Monte, CA 91731, United States
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AutoZone Auto Parts
Comments
Gi
Review №1

If what they sold is not under ur name for a warranty they will sell u an other piece of trash

So
Review №2

Very helpful staff and when a rookie cant answer your question, theirs always a pro nearby who can.

E
Review №3

I mean its a parts dealer so they sale auto parts 🤷‍♂️some employees are good and then there some well you knows 😉

Ch
Review №4

Made my return of merchandise experience prompt and effortless. Always easy service and helpful staff no matter the reason for the visit to the store.

El
Review №5

I have been going here for years now customer service is great 👍

Co
Review №6

If you need them to help to change battery after purchases, he will tells you COVID 19!!! All kinds of excuses!!

Br
Review №7

Worst customer service! Manager was extremely rude and yelled at all the customers with attitude. Deserves 0 stars.

Le
Review №8

The staff was very helpful and gave us all the information we asked for and needed. They had even recommended certain things would benefit us.

Ma
Review №9

Very good costumer service saddly I did not ask this gentleman name

El
Review №10

Very helpful, customer service was courteous and had all the answers. Fully stocked and picked up what I went for and thensom.

Ri
Review №11

My experience here has varied due to the times Ive gone and the staff on the floor. Ive gotten some good service and good answers but theres been times that depending on whos there they lack in both services and knowledge. So like anything you take your chances and hope that you get the right people when you visit

Vi
Review №12

Very helpful as always

Fe
Review №13

Great place to get parts. The service was ok. 🙁

Br
Review №14

This location is doing some shady business practices. They only get 1 star because i had to do it. They actually get -5 stars for their service. Nothing but problems at Auto Zone. I will shop elsewhere.

Do
Review №15

Great customer service! 👌

Ma
Review №16

The best

Ed
Review №17

Bad customer service. Visited this Autozone to purchase a specific Tire Shine product that the website states is in stock, was not on the shelf, asked an employee and he automatically informed me that they dont have it, didnt even try to look in their stock. 2 extra minutes would have ended with a good outcome.

Fr
Review №18

Jason was great he helped me with the wipers on my car very professional and friendly

Fe
Review №19

Today I visited this location and one of the employees named Luis helped me with their scanner, explaining the meaning of the scanner code and recommending what part to buy to fix up the issue, I want to give kudos to Luis for his EXCELLENT custumer service, skills and attitude, Luis is the kind of employee all managers would like to have as a part of their teams .

Vi
Review №20

It was a good visit I will go back again

Am
Review №21

Great people. Great customer service.

jo
Review №22

Very good customer service they were very helpfull and patient. Always great.

Li
Review №23

Best Auto Zone I have ever been too!Every staff member was very nice and friendly.I went in for a gas cap and waited for a bit for them to find the one I asked for.The guy couldnt find it, but he gave me the the more expensive one for the same price as the cheaper one I was looking for!Would come back to this place any time, even tho its not the one closest to me.

Sa
Review №24

Great Customer service.

Ch
Review №25

Have to know what you gonna buy, research online

Ce
Review №26

Bad service

Ag
Review №27

Great place very helpful

S
Review №28

Both this store and the one on Valley and Ramona are the best with helpful and knowledgeable staff. Will only go to these from now on. Checked and charged our battery for free.💜💞💜

Su
Review №29

Mr. Gabriel S the assistant manager for this store gave A+++ service, Ive never written a review for a store but because he gave excellent customer service I had too. I definitely will drive the extra mile or so for my service there. Unlike the Rosemead Autozone. The parts manager there gave the worst customer service, eventhough I had a receipt and needed to exchange the brakes he wanted my license plate number and a pic of the manufacturer date, he said he wanted to investigate the matter thinking he was sherlocks holmes, well Im glad he messed up so I can see what excellent customer service looks like. Thanks agian Gabriel!

ma
Review №30

Good customer service if they dont have it order it and pick up .

Lo
Review №31

A big thank you to the two men that worked last night on 1/16/19. I had to make a commute from El Monte to Rialto and needed new wipers. When I got there one of them was helping a lady already with hers. Eduardo was kind enough to help me with mine (in the rain!) Thank you!! Because of you my girls and I made it home safe!!

Jo
Review №32

Mark r is the most honest and personal man of the team I appreciated his straight forwardness and experience

By
Review №33

They didnt have the exact thing I needed in stock but were still able to assist me with a substitute thanks guys

He
Review №34

This is my go to autozone since it’s right next to my work. I can always count on these gentlemen and their genuine help. I say gentlemen because I haven’t seen a lady working here yet. Always a pleasure getting my business done here. I like AutoZone’s in-store pick up here as well.

Os
Review №35

Always a good place to buy auto needs

Jo
Review №36

The store manager looses his temper and acted ridiculous when I told him that why do you need to see my ID if Im using debit. If one is using credit I think its necessary thats why I used debit still he insisted my ID and debit card. He raised his voice like drill sergeant. He cant wait to go to lunch perhaps. And to think Autozone made him store manager. Bad choice corporate office. He should be relieved by a new comes most likely hed be more helpful and courteous .

Jo
Review №37

Its the closest store near me

Ro
Review №38

They put my wiper blades on .Thank you so much

Ja
Review №39

The kids that were working there didnt know the name of the part that I need it

An
Review №40

This is my zone sometimes lol nah this place is chill also 👍👌

Jo
Review №41

Nice

Ro
Review №42

Great service! Earlier at another Auto Zone bought the wrong engine air filter, but at this Auto Zone the guys checked my VIN# exchange the incorrect filter for the correct one. On my door jam it says C in the corner of my Prius label, but that wasnt the model, a matter of fact it doesnt mean it was C model. The model was nowhere on the label we needed the vin# to figure out it was a Prius 2. Thanks for educating me on using the vin# anytime i need parts. 😊

Ju
Review №43

This is the best AutoZone Ive ever visited. Kathy and Dalia were a huge help. After receiving the worst customer service at 2 other AutoZones (on Atlantic & Olympic, and Whittier Blvd & Indiana) both Kathy and Dalia went above and beyond to help me. Hopefully someone of importance (i.e. regional or district manager) reads this because those two ladies deserve solid recognition for their great customer service. Thank you, ladies! ;)

Ri
Review №44

Guys at autozone great at their job but you might have to wait a while

Ja
Review №45

I got the parts i wanted and AUTO ZONE worker gave mi some good advice thanks AUTO ZONE

Ga
Review №46

Im in here right now waiting to buy some wiper blades...Ive been in line for about twenty minutes and it hasnt moved. Theres three employees working and only one is on a register, the other two are preoccupied by some girl. The manager Eriberto doesnt seem to care, hes taking his sweet time,talking on the phone. I wont be returning to this location.

Ar
Review №47

Cant beat their life time warranty on their products.

Jo
Review №48

Goog place

Sa
Review №49

They always help us. We love this place.

MO
Review №50

Everyone that works there,are rude asf!!!! The manager gives attitude.Like boy,you work there,u need to be helpful.This place is always packed and never are helpful.Someone needs to fix this with all the workers.Like to they even pay you much???

Mi
Review №51

Great! the counter guys always take care of me. Thanks!

Da
Review №52

Very well stocked store, with most well known motor oil brands, and grades available.

An
Review №53

One of the managers tested a distributor ignition for me even though it was a pain on his part. His effort really made the repair a lot easier.

Fr
Review №54

I found everything I needed for my car and also good customer service.

Jo
Review №55

Helpful just very serious workers

Jo
Review №56

R and enhance their work on a very important level and enhance your performance by creating the right choices to make it possible and most importantly will make you a better person for a very good time with the world of 999

Jo
Review №57

Friendly, helpful service very satisfied.

Ro
Review №58

The managers at this location always hassle you for your warranties. When you purchase a product and it says lifetime warranty no hassles they forgot to inform this locations management team

ch
Review №59

The employees answered all my questions about my car. They knew everything I needed.

Bi
Review №60

Good Place 4 parts.

ar
Review №61

One of the cashiers list really rude . Whats unable to locate a crank sensor.

ma
Review №62

Good customer service and they have the best prices .

Ja
Review №63

Stupid people

Ju
Review №64

I like it they have everything and they help you super fast

Wa
Review №65

Needed help with battery testing. To concern if I need new battery or my alternator is bad. To his acknowledgement after testing he said battery was good and alternator was bad. He was wrong.

Ju
Review №66

Good store but didnt have what I was in search for.

Pr
Review №67

Ive been coming to this location for quite a while now to get some car parts among other car supplies. Sometimes the line to pay gets really long while having only two cashiers working the front. Sometimes these people are rude but im guessing that its due to asking dumb questions. I personally dont like going to this place but its close too my house lol.

Se
Review №68

They robed my recipt so when she went to return a part they took $10 for themselves. They were supposed to return 184.00 and gave me $ 153.33 . The one who did this is ediberto or something berto or Robert. BE VERY CAREFUL THIS GUY COULD SCAM YOU!!!!

Gl
Review №69

Very pleasant workers very helpful

Ja
Review №70

Awesome staff always come here.*They dispose used oil at this location. Which is a big plus!!!

En
Review №71

Helped me out by reading a car code. Good people!

ro
Review №72

Great customer service

JX
Review №73

Stupid manager don’t know what they are doing. Very rude

Pe
Review №74

Employee takes too much time on phone and ignores customers at counter

Da
Review №75

Great Customer Service

Je
Review №76

Sold us a broken mirror

Ch
Review №77

Excellent customer service

Jo
Review №78

Good people great store

Tr
Review №79

Excellent

Ru
Review №80

Reasonable service

Ni
Review №81

Worse customer service

co
Review №82

Ordered parts from the store one of which wasnt even the right box, second thing didnt fit the car.

M
Review №83

Very helpful and friendly

Jo
Review №84

The worst customer service close by not even 6 p.m. on a Sunday when the hours posted is till 10 p.m. ridiculous will never come here again

Da
Review №85

Great Customer Service

LI
Review №86

I Had called to see if they had a part that I needed and they said that they did and that they would put it on hold for me but when I got there they said that they didnt have anything on hold for me and that they didnt even have the part in stock

ca
Review №87

Very helpful and great service

Ro
Review №88

Customer service sucks at this store. No patience or manners.

He
Review №89

Good Service

Review №90

Bad customer service, it seems that the customer is the one who should take care of the arrogant employees 😡😡

De
Review №91

Clueless and rude staff. Advertise products they dont carry

Ro
Review №92

All you need for your car under one roof.

Je
Review №93

Got what you need for your car and asseseries too

DA
Review №94

ITS A GREAT STORE

Ja
Review №95

Yo great selection

An
Review №96

Hate coming here they think they are mechanics

de
Review №97

I get wath i need for my car

J.
Review №98

Place looks clean with friendly staff.

Er
Review №99

Too crowded for being 2 guys only, one of them looks like doesnt know anything!

An
Review №100

They have to order most parts.

Information
33 Photos
100 Comments
4.1 Rating
  • Address:11104 Ramona Blvd, El Monte, CA 91731, United States
  • Site:https://autozone.com/locations/ca/el-monte/11104-ramona-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2863&y_source=1_MjQ2OTY3MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 626-442-8310
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–10PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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