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Billy Wood Honda
1909 W Hillsboro St, El Dorado, AR 71730, United States
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Billy Wood Honda
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ma
Review №1

I highly recommend my friend Ashley Strickland I have searching for the perfect car for months changed my mind 100 times and just happened to search the website at billy wood Honda found the perfect car messaged my friend Ashley she got right on setting me up a appointment we went the next day and she got me in my new 2021 Honda Accord sport edition! I absolutely love it best decision I ever made ! And Ashley was great through the whole process! Has even checked in to make sure i like my car !

Da
Review №2

I had an amazing experience at Billy Wood Honda but its employees like Ashley Strickland that make it a phenomenal experience. I went to look at a Nissan and left with a freaking awesome Jeep. That wouldnt have been possible if it werent for Ashley. Recommendations for life at Billy Wood Honda.

Ch
Review №3

Been looking for a good & reliable car, I had been talking to my friend Ashley Strickland about a car for so long. she finally convinced me to come to billywood Honda after putting it off for so long, I finally went and got approved for a 2022 Honda HR-V EX

Li
Review №4

Helped today by Ashley Strickland! Such a blessing to have met her. All my questions were answered and explained! She even set up all the controls in my new car to my liking. Oh & yes, I got out the past and moved forward into a new Honda HRV. Please visit her at Billy Wood Honda!

Ca
Review №5

When your in the market for a new or used vehicle, Ashley Strickland @ Billy Wood Honda is the woman to get the job done. And let me tell you, I didnt make it easy on her! I have bad credit, didnt know exactly what I wanted, had a tight budget to stick to, etc. She really listened to me and what I wanted. She treated me amazing. Made me feel like a priority and never rushed me. I live about 45 min away, so she offered to deliver the vehicle to my home, at a time that was convenient for me. Everyone at the dealership greeted me warmly. The finance department went above and beyond as well. I will use them in the future and will recommend Ashley to all my family and friends!

ma
Review №6

Mark is a phenomenal salesman. And his Manager Adam is so willing to help people. I was recommended to come see them. Ill definitely be back. Such awesome customer service.

ta
Review №7

I had a great experience here, Trey took great care of us. They work with budgets and also work with payments. These people did an outstanding job, and all have amazing customer service. Definitely the place I will be dealing with for cars from now on!

La
Review №8

Absolutely love the service this Dealership provides. They went above and beyond to make sure I got the vehicle I wanted. My Sales person Ashley Strickland is absolutely phenomenal and the sales manager Adam made sure we got the car we came to get. A huge thanks to Billy Wood Honda #goodpeople

Ke
Review №9

This was hands down the best buying experience I have had. I contacted Ashley about a van we were interested in and she immediately was dedicated to helping me. They didn’t have a lot of pictures online at first and she sent me any picture that I wanted to see. I live over 4 hours from this dealership and Ashley offered to meet me halfway, no questions asked. We took care of everything by phone and email and picked a meeting spot and made it happen. Go buy a car from this dealership. You WILL NOT regret it.

Me
Review №10

Candice and her team at Billy Wood Honda were Amazing at making our car buying experience low pressure, highly informative, and easy. We drove 90minutes there because they had quite a few of the vehicle we were interested in on hand, but I will definitely be making the trip again should I need another vehicle in the future because of their wonderful customer service.

Sh
Review №11

Misty and Adam are the best, thanks for all you did for getting me in a ride the same day. You guys are great and I will recommend this place to all my friends and family.

tr
Review №12

Misty was very helpful in figuring out payment plans, explaining the features, loved my experience and super excited about my new CRV...

As
Review №13

If u want a good quality car and deal make sure u come see Ashley Strickland! She is the LADY for the deal! She will go above and beyond and u will not leave disappointed! She has great customer service and makes sure to relate on a personal level! Her personality is full of drive and I really appreciate her and her sales staff for giving me a SWEET BILLYWOOD HONDA DEAL😀😍🥰😀😍🥰

Ch
Review №14

Ashley was an AWESOME sales rep! She made it happen for us. Not only is she customer friendly, but she is very dedicated. She assisted us every step of the way. I would highly recommend Ashley S. is your go to! ❤️

Ta
Review №15

This was by far the best car buying experience I have ever had. Mark greeted me and he went above and beyond to make sure I drove away with a vehicle I loved. If you are on the market for a new vehicle go to Billy Woods and ask for Mark!!!

Vi
Review №16

Just bought a CRV from Mark, one of the nicest, most helpful salesman weve everencountered. He was great, answereing any questions we had and we feel he gave us a fair deal. Angela was helpful and very professional. The only fly in the ointment was the fact that we scheduled to pick up our vehicle and had to wait unnecessarily due to the fact that the person responsible for the clean-up, Rusty, just hadnt done it. No other reason offered. Very unprofessional and kept me from giving a 5 star rating.

To
Review №17

Sylvia is just the lady with the smile to help assist you! Super friendly, great customer service, and knows how to close the deal with accommodating you with everything you need! Go and see her today! She’ll help you drive away with your dream car just like I did!😃

Ae
Review №18

I went to Billy Wood with the intention on just looking at a car. Candice was my saleswoman and she is the sweetest woman I have ever met, the entire staff was very friendly and they made sure I wasn’t going to leave there unsatisfied, they will work with whatever you are comfortable with paying and will get you he best rate possible! I now have a 2017 Honda Accord Sport and I couldn’t be more happy! Thank You Billy Wood Honda family!!

Wy
Review №19

Prompt sales attention and felt at home. Received straight honest information on my interests. Very congenial, impressive, clean modern comphy customer seating. Good range of new & pre-owned vehicles to choose from. I enjoyed my visit & plan to be back.

Ta
Review №20

Yesterday Ashley Stickland was very help got the best deal and the best car if you looking for a car see ashley strickland at billy wood honda

Ch
Review №21

Greatest place to get a car!! I have horrible credit and they worked with me so well, went above and beyond to make sure I drove off in a car! So blessed!!! Thank you billy wood Honda!!! Go see Byron Pace!!! He will make it happen!!

St
Review №22

Sylvia Davis Thanks for listening and delivering what I needed Y’all this woman got down to business she didn’t play didn’t take long either I was literally in and out Great experience at Billy Wood anybody looking for a car CALL SYLVIA😊😊

Mi
Review №23

We had the most pleasant buying experience here we’ve ever had. We did all the negotiating over the phone, then drove in that afternoon to sign our papers. (we live close to Little Rock) Everything was exactly as they said over the phone (payment, interest rate, trade in etc.) we walked away very happy. The women that we dealt with were very straightforward and efficient. (We worked with Candice) It was definitely worth the drive for us!

an
Review №24

Great experience! Especially since car shopping wasnt exactly on the to do list, but unexpectedly necessary. A recent storm totaled my car, and I wasnt happy about a single minute of the process. Randal was awesome, as everyone else involved. I arrived less than joyful, but left very happy. The deal was quick, but most importantly, it was fair. Thank you Billy Wood Honda! Get ready for some referrals.

Mz
Review №25

From the time I walked in to the time I left, everyone made me feel welcome. Brea was my saleswoman and I highly recommend her! Angela was super helpful in explaining the financing process and they were all really nice!I highly recommend this place! Thank you guys for making my first car purchase on my own a breeze!!!

Do
Review №26

I had a great experience working with Denise! They didn’t have the vehicle we wanted on the lot, but within 30 minutes she had located one and got it here the same day! She’s one of the sweetest people I’ve ever met! The whole experience was easy, and I highly recommend Denise and the Billy Wood Honda dealership for all your vehicle needs!

Lu
Review №27

Great experience, i was helped by Chris Harris. I did everything online and over the phone. The car was exactly as described. I took a 6 hour ride to go pick up my car. I was in and out in less than 30 minutes with a full tank of gas!!I would definitely give them a look next time your in the market! Thanks again guys! You have a great team over there.

Ka
Review №28

I got extremely lucky with the treatment I received at Billy Wood Honda, it’s was the easiest process iv experienced and they even worked with us around our work hours. I was placed in my dream car today by one of the sweetest sales ladies. Denise, I thank you for all of the encouragement, help and patience. I couldn’t be happier with the environment and support at Billy Wood.

Am
Review №29

Always professional

Be
Review №30

As my wife and I were driving into town towards work the 2018 Odyssey Van was making a weird sound. I called the dealership, service, Amy, whom I explained my concern. She promptly told me to come on in and they would be glad to look at the vehicle. To my surprise, I told her I would be there shortly. I was then greeted by Amy and was promptly taken care of. The service person working on the vehicle was very nice and courteous as well. 20 minutes later, I was on my way with my problem resolved. Thanks Amy and team. Based on this experience.. I would highly recommend Billy Wood Hondas service department.

Do
Review №31

We had the best sales person Ive ever seen. She was honest and very highly intelegent. She didnt let me leave the parking lot before she showed me how everything worked! I really appreciate her for everything. We feel like we were blessed to have such a great sales person who was honest and went out of her way to help us out. She even helped us find a rental vehicle until we could buy our new car!!!

Mi
Review №32

GO SEE ALICIA!!! Alicia Simpson has sold me 2 vehicles and has been outstanding both times! Even after the sale when I’ve had questions or concerns, she’s always there to answer. I’ve been so pleased with my brand new Honda Pilot and I know I’ll be happy in any future purchases I make from her! So helpful, friendly and knowledgeable!

Jo
Review №33

If youre looking for a new vehicle this is the place to go! Ask for Alicia Simpson, she worked very hard and very fast and put my wife and I both in brand new vehicles in less than three days! Tim Wells the manager is a great guy! They are all so very friendly and helpful and they go the extra mile to take care of you! They made us feel like family and we will definitely be back to do business with them!

Ho
Review №34

My experience was great!! My sales person Denise Johnson was awesome.... She is told me she could make it happen and she did.... i love my car... thanks denise Johnson and Honda team.... Love u guys!!!!😘😘😘😘😘😘 hope golden

Br
Review №35

Ive had a great experience at Billy Wood Honda and received great customer service in a timely matter. Im always greeted with open arms and friendly attitudes and have received helpful advice from Gilbert and Channing Nelson and others in the service department on how to care for my 2017 Honda Accord Sport which I purchased in 2016 from there. It is a true blessing to have such a caring and friendly staff of people in the community to not only help you in any way possible but always place a smile on your face. Thanks for all you guys do!;) Keep up the good work!

TM
Review №36

Teeter The Cheater was replaced by Landon...This dude is amazingly full of himself. Youd almost imagine this guy has no idea that people have the ability to shop cars using their smartphones.He gives you a suggested price and simply stares at you when you offer suggestions that other dealers are offering better pricing.Dude is on one. Its really no wonder his employees talk behind his back when they take you on a test drive...

Al
Review №37

My experience with Billy Wood Honda was the Greatest. My Salesman ( Tay ) was very honest & throughly. I work crazy hours, but he understood and was able to stay until I got off to pick up my car. From the day I called him, I never doubted anything he told me. He answered all of my questions in a timely manner. I Highly Recommend him and the Car dealership to anyone who is looking for a new car. I look forward to dealing with them for all of our car needs. Thank u so much. I was Blessed with this Beauty on my Birthday 😍

As
Review №38

After a horrible car buying experience from Teague 2 years prior, I wasnt trusting anyone anymore! But I really wanted something else and have never tried Billy Woods, but I was very surprised!! This was an Awesome car buying experience with these guys at Billy Woods!! If you get the opportunity to swing by ask for Andrew or Gilbert they will get you a deal!! Awesome guys who did such an amazing job with my car buying experience that my husband came 2 days later and bought a vehicle as well!! I WILL NOT buy from anywhere else!! :) Thanks guys yall did an awesome job! I will tell everyone I know!! :)

An
Review №39

My experience with Billy Wood was one of the worst I have had as far as dealing with sales managers.My husband and I traveled from Bryant AR to purchase what we thought was the perfect vehicle. Within 3 days we found problems that werent covered with warranty. Called one sala manager Brian he told me her didnt deal with those issues and sent me to maintainence dept. Maintainence tried to help on many occasions with a problem that could have been fixed with them purchasing a $200 part that wasnt approved for purchase. The other sales manager Daric attempted to act as if I didnt just purchase a vehicle that had problems when we purchased it.If it wasnt for the sales rep. and the gentlemen in maintainence dept I would have been stuck with fixing what should have been fixed before they sold the vehicle. Thank you Sylvia and Gilbert for all your help.

An
Review №40

We were looking for a used vehicle and wanted to keep our business local. We visited several dealerships in Eldorado, Billy Wood was by far the nicest and most eager to help me with my car search.I originally wanted a yellow SUV, they even brought me a yellow Jeep from their Louisiana location to test drive. I actually found something else I liked better already on their lot. Tay was our sales rep and he did an excellent job explaining the differences in the vehicles I was looking at. He was very knowledgeable on all the updated technology that I wasnt use to. I would definitely go back for my next vehicle.

Ki
Review №41

My experience with Billy Wood Honda was the best car buying experience, my husband and I have ever had. Alicia Simpson - Rocks!! Go see her!! She will make your car buying experience easy and fun!! I am glad to be part of the Billy Wood Honda Family!!

Ju
Review №42

We had such a good experience at billy wood Honda! Chris Harris was very professional, honest, and informative! If you’re searching for the best deal around, go to billy wood Honda!

Ro
Review №43

The highest rating I can give: Ready for me as soon as I arrived, quick accurate complete servicing, and the best of waiting rooms.

St
Review №44

I absolutely loved my saleswoman Angela! If you are in the market for a new Honda or a pre owned go see her! Great experience!

Sh
Review №45

Alicia Simpson is the best sales representative I have ever met!!! She goes out of her way to go that extra mile for every customer!!! I wouldnt shop anywhere else!!! Thanks for all you do!!! Shelia Brown

St
Review №46

Awesome people! Awesome service! Awesome prices! If you need a good vehicle go see my buddy Andrew halfacre!

Ja
Review №47

Extremely disappointed in customer service ethic. Was told that I could not get my tire pressure checked due to establishment closing in 15 minutes. From past relationships with car dealerships this would NOT have happened. It seems that they show appreciation until you buy & then they are done with you. Rather continue business at the Shreveport, La location since this is how Im treated.

Th
Review №48

I recommend anyone who would like to purchase a vehicle from Billy Wood Honda to give them a call or go by there because they were a good help to me and the service there was very excellent

Ma
Review №49

Chris Harris did a very good job helping us make a deal, and he remained professional through the whole process. We are very happy with my purchase!

Ch
Review №50

To date my best car buying experience. A special thanks to Denise who patiently answered any question and addressed my concerns.

By
Review №51

It was nice to have access to the lot after hours. Some of the other dealers in town after gated, so that consumers can only look from afar, or come back during regular business hours having to contend with sales people

Je
Review №52

If I could score lower I would. These people are the rudest people I have ever dealt with. The woman that answers in the service department is very disrespectful. Everything was great when we were buying our car but when we needed service things went downhill! The entire service department needs to be educated on how to treat customers. VERY DISAPPOINTED!!!

Ho
Review №53

Our experience with Billy Wood Honda was amazing! I came by the dealership on Tuesday & Salesman Tay Gossett met me in the lot. He listened to everything I was looking for and showed me several vans that fit my needs. I explained that with four young kids it would be difficult to sit in the dealership for hours. He assured me we could make this an easy, quick experience. I was blown away at his willingness to work with me over the phone and how easy he made our process. He went above and beyond to get me exactly what I needed in a vehicle. Thursday morning we signed papers on our van! I couldn’t have asked for a better experience. Thank you Tay & Billy Wood Honda!

La
Review №54

Billy Wood Honda is a great place to shop for a car. The staff really worked hard to find me what I wanted. Thanks Billy Wood Honda for making me a customer.

Mr
Review №55

I love the fact that you dont have to sit for just a very long time to get your vehicle serviced.

co
Review №56

This dealership sold me a used 2012 Camaro SS that had more dents and dings then any vehicle I’ve ever bought for $24k. And learned my first lesson to never take delivery of a vehicle at night. When I contacted them about the previous vehicle accident I found out about the next day the Buyer wanted to sell the slogan it was a clean vehicle when he traded for it. Instead of allowing me to bring it back he told me I was stuck with it 12 hrs after buying it. I will never do business with them again. I drove 2 and half hours to buy a dented up SS. Be careful of a quick salesman.....

Br
Review №57

I had a wonderful experience with them, my salesman Tay Gossett worked with me for a while to get me in the perfect vehicle with payments that worked for me!

Ch
Review №58

TOALLY AWSOME! I totaled my car and needed one immediately and they came through. I ended up with a brand new Nissan Sentra 2016 that I couldnt be more happy with!!! Definitely great, very nice, and helpful people! I would definitely recommend this place to everyone and anyone!

Sh
Review №59

Great just Purchased a 2016Chevy Cruze

An
Review №60

Many reasons why this business is getting a 1 star review. When This business first came to eldorado. They did a promotion sending out little tickets with prizes. One of my relatives won $5. He went to the business to claim his prize. They did not honor the $5. Yes it is small but there is a reason why im starting with this. . They will tell you that you cant get a better deal anywhere else. In reality. You can get a better deal at any other surrounding dealerships. Dont listen to their selling tactics. They will make you seem like you are family until after you do the paperwork and drive off in the vehicle. But this is pretty common for dealearships. If you are looking for employment. Here are some perks to the job. No matter what you do you are always in the wrong and never do a good job. They complain about having to pay you on your very veryy low salary. And commission. As a salesman you will get paid off of the front end gross. Thats all fine and dandy but not when the finance manager cuts front gross to make room for warranties and other add-ons availiable. So pretty much gets you a mini on every sold vehicle. Upon employment You will be cussed at, Called stupid, belittled every single day, get told you are not allowed to take lunch breaks, and get 3 days off a month. Side effects of this job may include: depression, anxiety, loss of motivation, and lack of will to live or wanting to do anything in your life. And i end my review with this. If the business will not honor a small 5$ promotion prize. How do you think they will treat employees and customers? If you are in the market for a new or used vehicle. I suggest going to cargurus. Online or any other website. Thankyou for your time in reading this. I hope it helps!

St
Review №61

Terrible dealership. I was in contact with the internet sales manager, Kio, for 3 days. On a Thursday afternoon, I informed her that I would be in when they opened on Friday morning. We had already discussed price and that I was visiting the dealership from out of town. I arrived about 5 minutes before the dealership opened, a young sales guy greeted me and asked what I was interested in. I informed him that I had scheduled to look at a specific vehicle, he said the vehicle was not on the lot and that he thinks a customer borrowed it. 10 minutes later he said that the vehicle was on the lot, he went to get it when he pulled up it had leaves and dirt all over it. I test drove it, there were over 33k miles on it, but it was advertised as CPO with only 22k miles. I was ready to purchase. As I was waiting on a finance manager to become available, the internet sales person, that I had spoken with in the days prior, showed up, shook my hand, and disappeared. The young sales guy kept coming over saying that the finance manager was in a meeting and acting like he didnt know what a pre-approval from Capital One Auto Finance was. A few minutes after tbat someone (I believe it was the owners son), called me into his office and said that the vehicle sold the day before and then started mumbling something about $500 off a new vehicle. I wasnt there to buy a new vehicle and would have certainly talked them out of more that $500 off, if I actually did want a new vehicle. I left went to a different dealership and purchased the same model vehicle with less miles and more features. I was even able to get the price down based on what Billy Wood was supposed to sell me their vehicle for. All I can say is stay away from Billy Wood Honda, they are shady. Oh and as of yesterday they still had the vehicle that I was interested in advertised, it still shows as having fewer miles than it actually has.

K
Review №62

Great staff and we got a sweet deal.

Wi
Review №63

Poor service and service department has attitude we you tell them whays wrong with your car. I will never buy another car from them

Ca
Review №64

The car buying process with them was very smooth and not as stressful as when I shopped other places. Staff is very professional!

Ca
Review №65

Very nice atmosphere. Great inventory

se
Review №66

Ive bought two cars from Billy Wood. Great service, good prices, and straight forward with you. Do not bypass this place

D
Review №67

It was horrible I got stuck with a car that had existing damage that was not disclosed to me and Im $6000 upside down. These guys are snakes in the grass and will take advantage of any situation the car deal I made almost a year ago has impacted my life in horrible ways. True lowest of the low

Al
Review №68

If you’re in the market for a new vehicle, Alicia Simpson at Billy Wood Honda is the person to see! She was super helpful and got us the vehicle we want!!

An
Review №69

I purchased a 2016 Honda Civic. Love the car and the friendly sales staff,they made my experience fast easy and was very efficient!!

La
Review №70

They go the extra mile to put you in a nice vehicle

Ti
Review №71

Very friendly and great customer service!!

Ea
Review №72

Theyre. And. Excellent. Car. Company. With. Great. Workers. With. Excellent. Car. Repair. Services! I. Pray. God. Will. Bless. Us. With. A. Car. To. Drive. Amen!

Du
Review №73

Nice cars but dont follow through on promises

Ja
Review №74

Service department is very RUDE!! Very bad customer service.

Do
Review №75

Tay, the salesperson was knowledgeable, helpful and not pushy.

WA
Review №76

It say, Cost of labor, $105.00per hour I think I might need to buy a horse & buggy.

Da
Review №77

The people here just throw you into a vehicle. The finance manager is very rude and does not know how to talk to people

De
Review №78

Friendly people are great service

Al
Review №79

Looked at a Honda Pilot

Be
Review №80

Nice and friendly services

Na
Review №81

Called and had all my questions answered over the phone!

Jo
Review №82

Loved working with Denise.....

Pa
Review №83

Friendly parts and service department.

Ne
Review №84

Good service

Kr
Review №85

ASHLEY A1

El
Review №86

Too high

Sh
Review №87

Love it

Ab
Review №88

I highly recommend Ashley Strickland at Billy Wood Honda.! I texted her on Facebook looking for a Honda Accord and it just so happened they had one left.! She worked with me everyday until I got into the car of my dreams! She will go above and beyond for everyone of her customers.! I had an amazing experience and will definitely be back!

Information
100 Photos
88 Comments
4.2 Rating
  • Address:1909 W Hillsboro St, El Dorado, AR 71730, United States
  • Site:https://billywoodhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 870-863-5400
Categories
  • Honda dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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