The most spectacular customer service interactions Ive had in very long time. Im visiting from out of state and found myself in need of a little extra cash. This place pays very generously and with a smile. Everyone Ive encountered were courteous, respectful, professional and knowledgeable. The business is very clean and organized. They even have extra added security measures. Will definitely come back and refer this business!
Awesome place! Awesome Honest people here. Only place I go! Very knowledgeable good prices on loans. Always willing to help out! Liz is awesome! Always a smile on her face to brighten up the day. Id recommend to anyone looking for a small short term loan. Thanks guys!
The best customer service and all around best pawn shop I`ve ever been too!!!
Customer service is great and the staff is always helpful. Today when I went in to pick up an item Larry Johnson was very helpful and friendly, engaging in conversation while he helped me out, Ive been going to East County Pawn for over 20 years and have had zero issues with them. If your looking to purchase or layaway I recommend them.
East county pawn is my one stop shop and loan place in east county. The staff is always very friendly and very fast to help you out. Great customer service. I highly recommend you give them a try, you wont regret it!!
I have used Easy County Pawn for many years and they have always been professional. They have always work with me no matter the problem. Thank you East County Pawn for being there in my times of need. I would recommend them to all.SincerelyKerry Cureton
My experience with Dakota and Larry was amazing! They provide exceptional customer service and Ive never been treated better! This is now my Go to Store, and you wont find me anywhere else!Thanks Again Guys!
First time here and Larry and David were awesome. Great customer service. They we’re extremely friendly and fun to talk with . David gave me a great deal on my merchandise. I highly recommend East County Pawn .
Dave is always super helpful and has a lot of passion behind the items he’s explaining. Will answer any question. He’ll always help you find something cool you didn’t see before.
Came in today and was helped by Larry. Polite and professional. Very helpful. I come in here a lot and always get treated right. I highly recommend that do business here, you wont be let down. Thank you Larry
Very nice group of folks! They will give you an honest answer and they have great stuff 😜. Been dealin’ with the for years. Highly recommend
Josh, Larry and Dakota were the gentlemen that helped with the appraisal of my watch and they were able to come up with exactly the amount I needed. Very friendly and very professional. I appreciate East County Pawn and the customer service!
They have been helping me for years. From needing a computer for my business to even needing to get a little extra money to figure things out thanks to coronavirus times. I don’t know any other pawnshop as friendly as them. They have even given me more money for items than I expected
A lot of the times I have been there, the merchandise I ask to take a look at is overpriced or was not operational. When I asked for them to drop the price on it substantially on the stuff that was non operational, they were unrealistic with their price as it wouldve costed me a lot more to possibly fix the thing than me just buying retail.
Larry and Dave were great to deal with, so friendly and helpful. Made the pawnshop experience fun and made me want to come back.
Every time I come visit the store I am more and more impressed with staff and what services is given. All staff have been truly helpful each time I come in I just appreciate the help and how friendly staff is.
Good selection of games, tools, movies and electronicsFriendly staff, quick service.Larry is helpfull and patient in showing products. Dakota ready to help out when needed.
DAKOTA💚‼️🌹 He’s the best 💚 HANDS DOWN!!! He is very polite and knows what he’s doing! I came in and he helped me right away‼️‼️ Definitely ask for him & tell him I sent you‼️
Great staff and excellent store ! Mario helped us out and was very kind
Love this place. Always doing deals when buying multiple jewelry pieces and deals already on stuff. The jewelry is nice. Adrian and Johnson are cool af.
Best place ever! Josh got me a real good deal on a gold chain. 100% coming back!
Got in a bind and needed some cash so I used East County Pawn to get a loan. They were fast, friendly, even allowed me to renew said loan since I couldnt pay it off right away. Thank you guys for all your help in my time of need. I really appreciate it!
Josh is amazing! Always getting me good deals on tools and knifes! I love this place!
They always have great prices on everything I’ve gone there for: jewelry, electronics and more. Will definitely come again:)
They have always been friendly and have always worked with me for all my needs they also have very good deals on all their merchandise and many good sales . I like East County Pawn, another good thing is they are open seven days a week
Josh and everyone at East County Pawn have been helping me off and on for 37 years. They are very reliable, Courteous. I couldnt ask for a better bunch of people.Much Love to all.Sandi
Amazing service by Josh. He was super nice and friendly. He made coming to the pawn shop a easy experience!
Great customer service Liz, Erick,Harris and Angelica were great will definitely be coming back to them.
Harris and Erick are great customer service when they Are at this shop. Theyre normally at Pawn Plus but its a treat when they are at East County Pawn
Every time Ive been to this pawn shop I received the best price for my merchandise and I have purchased so many nice items, from purses, electronics and jewelry. The service is also five star, so pleasant and helpful. I always look forward to coming back again and again.
I appreciate it Larry Johnson for helping me everytime I come here and all my items are secured and safe.
This pawn shop is awesome they are giving me to the end of the month to come and get my laptop thats in the pawn shop originally it was for the 26th but they extended it to the 30th thank you very much you guys
Adrian was very helpful and greeted me with a smile. Prices are good n very fair.
Great Customer Service! Thank you so much Larry and Dakota for your help!
Larry and Dakota were super helpful they made the pawing experience easy and convenient. Would highly recommend going
Larry is very polite and gave me great prices.
Ive been coming in here for three years Larry and Dakota have been very helpfull.
You wont get better service anywhere else. Larry with his outstanding customer service cant be beat!
Larry and Dave the best ever....fast friendlly.✌️Thanks El Cajon!!
Carry and Dakota were a big help and great communication skills even over the phone made came all the way from Chula Vistajust for there store
Just came in the other day with the old lady to look at jewelry and escape the heat but it was so hot in there (some employees were even seating profusely). I get it, times are tough but turn on the AC once and awhile.
They are very helpful and I wasnt able to get to them to pay.for.an extention so they let me do it online
This place has always been my go to when i need quick cash and their blu ray selection is always top notch. If you need help these people will take care of you the best they can.
Great people here! Liz and Josh really helped me out when I needed it!
Today for the very first time, I went to a Pawnshop. Cant deny I was a bit nervous and dont know what to do. But Josh, the one that assisted me was very helpful in explaining to me what to do and the costs and prices of what my items will be and when I come to pick it up.Was a bit sad because I thought the 2 items i was going to sell will sufice what amount of mkney I really need but unfortunately it didnt( but on the second thought, i realized that those were kind of used and have some scratches already) Since I still need more than what those 2 items costs, Even if I didnt want to, I decided to pawn/loan the guitar I love the most. Josh was nice enough to increase the price He told me at the beginning to help me out... He was so compassionate even though He didnt know me at all and what I need the money for. Thanks alotJosh! You really helped me alot and give me somewhat of a relief knowing that I have something to pay my bills with. I will definitely come back for my guitar and I will look for you for sure hehe.
Great experience!! Awesome customer service Thanks to Larry and staff I will be back!!
Dakota and Larry were Awesome.Thanks fellas!
Awesome staff. They take care of my items even will run your equipment to keep them going. Thanks east county pawn
Helped me get what I nice quick fast and easy
Adrian and Larry were of great help..thank you
They have been good to me.
My husband and I are from out of town and Josh and the others were very welcoming. Josh gave us a loan that was beyond what we expected or have received before. Definitely recommend East County Pawn. Thanks again guys 👍👍👍👍👍
First time coming here for purchases and had a great experience. The employees were very nice and professional. Great service and they are willing to work out deals with you. It’s a good sized store with a variety electronics, jewelry, tools, instruments, games, etc. They just earned another repeat customer here.
Great customer service. They even take online payments which is a great convenience
Great place nice worker Larry Johnson
Larry and Dakota are good people willing to work with the customer
Super cool staff . Great selection of jewellery .and great loan service .
We are all very fortunate to have East County Pawn around especially in this time of uncertainty and hardship. The employees are friendly and courteous and they are the only ones that have ever offered to loan me more than what i was asking for. So thank you for being there and being fair and i hope you all have a happy and healthy holidays and a very profitable 2021.
Always a pleasure to do business with. Nice selection of movies and games every time I come in.
Been coming here for years, lovely people liz is always giving out excellent offers always work around your budget. By far one of my favorite pawn shops.
Was in the store yesterday buying a gift for my wife associate Albert help me he was extremely polite and helpful.. first class service!
A great place very nice people. I have been going through them for a few years.
Super helpful and fast and efficient with very little hassle
Great place first time there i was helped by a young man named Mario his customer service was great and he help me find what I was looking for definitely will be going back
This place is great! Everyone there is so nice!Great deals daily! Recently I purchased an IPod at a great great low price. Highly recommended. Thanks Dave!
Best pawn shop by far. I’m so happy with my new beautiful necklace !! The staff was so friendly and Mario was really helpful in helping me decide ! Thank you east county pawn !!
Been to this pawnshop a few times i always get good jewelry great customer service ive dealt with mario and his has been very nice and fair.
Thank you so much for making this a very easy and friendly process.
Worst offer Ive ever received you offer me $200 for a tv that is $600 used you already going off tge used price and then your only going to offer %50 of what uts worth yiu guys are a bunch of crooks
Awesome pawn shopSuch a friendly staffAnd thank you to Mario for the help
Dakota did a fine job
I have always been greatful to receiveLoans, Also purchasing different itemsFrom this businessAnd a Special shout out to Liz🌹And the rest of the crue
Best Pawn Shop in the San Diego area! Staff is amazing Everyone is so nice and helpful!
David and juan were great help, i got a great deal on my impact driver
Best service ever always willing to help and fair.
First time at a pawn shop and I can certainly say my experience here was beyond Excellent!! Their staff was so nice and helpful I was having a hard time leaving. So many great deals !!( got an awesome jbl Bluetooth speaker for such a good deal.) I definitely recommend this pawn shop!!
Great experience visiting this awesome pawn shop the staff are super friendly and helpful.
Very easy and quick transaction with Josh at the East county pawn shop! Thanks 😊
Fantastic pawn shop! I was looking for a new laptop for my son. Josh walked me through all the laptops that they have for sale and helped me pick out the best one. My son is loving it! Highly recommend this place! Be sure to ask for Josh!
I have been using this place for some time lately. Josh and Dave and all the other employees are great. After the county went into lockdown I was worried they would be closed. I called them to check and luckily they said they are staying open. They are also doing online payments so I didnt even need to leave my house. I highly recommend this pawn shop.
This was my first experience pawning. I was feeling uncomfortable walking in the shop I didnt know what to expect. Immediatly I was greeted by Liz and she made me feel at ease she is very informative and sweet natured.i went home and grabbed all the things that I dont use and went back. It is actually a fun experience . They also have brand name purses for affordable prices. I was able to get rid of a guitar and trade for a purse.
The staff at ECPSare so helpful and friendly. They made my loan process so easy and fast. I would definitely recommend them to anyone who is in need of $$$ on the spot.
Great people great prices great service!
Harris and Larry héroes me
I have been coming to East County Pawn since 2010 and they have always been a good reliable business. I wanna give a shout out to all the awesome staff of East County Pawn and thanks for always having my back! I know they will have yours too! Definitely stop in.
Worst customer service in my life, literally kicked me out the store as I was trying to get my chain back, this is the second time I have been at there store trying to get my stuff and they always take my stuff right away but don’t let get my things back
Elizebeth was the kindest individual I have ever encountered. I was unable to come in so she helped me step by step renew my loan online. I was so happy to know they are accepting online payments.
The best pawn shop ever josh has been really nice and helpful
There just friendly and they work with u and very fair
I have been coming here for years. Josh is great. The previous owners were wonderful and they continue to operate as if they hadn’t changed owners.Thank you for bailing me out, selling me wonderful items and being our friends!!
Great experience All the time, every time. Highly recommended
This is by far the nicest and most reasonable pawn shop I have been to! I actually got close to what I wanted for a loan and the staff is so nice and friendly :) I had the pleasure of working with Albert and he was so nice and funny and gave me a great deal :) 5 stars the best pawn shop Ive been to in San Diego 👍😋👏👏
Ive been coming here for years and they are the best. Ive actually shopped around just out of curiosity and they definitely loan the most. Every time I walk in they always give me a warm welcome. Josh is always in high spirits with his positive attitude.
I have been coming to this establishment for over 3 years and I have always had great experiences. Customer service is phenomenal and they always have what I am looking for at an affordable price. I highly recommend East county Pawn to anyone looking for a deal.
Excellent customer service! Dave looked up the market rate for my gold and gave me the best price! I truly appreciate his professionalism and personable attituide.
Great place to sell jewelry. Juan gave me a better deal than they did at the other pawn shop. Good place to buy electronics too
I had to edit my 5 star review from 3 years ago. Thats how much this place has changed.I used to love this place. The prices were fair and they made reasonable offers on gold and silver. I understand that they are in business to make money, however, when 14k gold is $32+ per gram and out the gate your offer me $19 per gram and then get rude when I question you about it, thats wrong. Especially since I have been a customer for many many years. I have pawned and sold a ton of stuff here and the fact that you low ball people like that makes me sick. The average pawn shop or gold buyer usually takes 20% or so off the spot price. Ive never encountered a place that tried to take 40+%. Greedy and grimey. The other issue I have is when you utilize a pawn shop and you get your stuff out and items have been in there repeatability, you should be basically building your credit for higher loans. Nope not here. Not to mention why wouldnt you pay more to someone who is selling an item VS pawning an item? There is no incentive to want to sell anything here.Again, you guys used to be my favorite pawn shop and now I dread even going in here if youre my last option. Im not sure if its due to newer employees, poor training or more profibility but the last several times I have been in there it has been very disheartening. So much so that not only I have decided to move my business to the other EC pawn shops, the business of my boyfriend, our mothers and 3 of my friends will be moving their business as well.I have never felt that I was being ripped off by you guys before but that is exactly 💯 how I felt. I even took my items and let the woman know I was going to take my business else where and no one even attempted to stop me. So I guess my business wasnt that important to you in the first place.