Realized one of our trailer tires was at risk of blowing out on our long cross country trip. Called a little after 4:00 and they said theyd be able to put a replacement on for us and totally hooked us up. Great customer service!
Best tire shop in OKC area. Very quick, excellent communication, very informative group overall. The lady at the front/who answers the phone, not sure if she’s the manager or what but she’s awesome! Came in with a small problem after going to another tire shop in town that didn’t fix it, and this big O exceeded my expectations. So much so I wanted to let everyone know via 5 star review!!
Went in for a tire rotation and by the time we were done talking about new tires, my car was done. Friendly staff, quick service and knowledgeable mechanics. Highly recommend.
I thought I had a nail in the tire but I didnt. Big O checked it out, aired it up and didnt charge me.
Came in for new tires. Financing is super easy. They had me in and out quick for a busy saturday. The employees are friendly and professional. I was called for approval before additional work was performed. I dont think I will go anywhere else from now on. I went to a tire shop down the street and they dont compete with these guys in price or professionalism which is why I came here. You guys are awesome and I thank you so much for the great experience.
Big O and Discount are pretty much the same prices. The main reason I come here is because when I asked why they close on Sunday, almost in unison they said because were at Church. By their decorations I can see the owner is also a believer and a company I want to support. They also do alignment which the other one does not. Needed both so it was a one stop trip.Employees have always been great!
On our road trip the tire maintenance light came on. So we stopped and they were quick to check and make sure we were safe to continue. They wouldnt charge us either. Thanks a bunch!
What an incredible local company. Few things to note. Adequate time inspecting, reviewing, fixing your issues. Willing to search high and low for best and most affordable(if necessary). The staff at every encounter has been respectful, willing to teach, kindly explains issues, and professional attitudes. I’ve watched the entire team take care of business. Never standing around on phones or complaining. I can’t stand it when I’m at other places and see employees standing around on their phones when I’m waiting on my vehicle to be serviced or fixed. Guys, try out the Big O brand. There is great benefit to it. There is an Oncue near by for snacks and drinks if you need to wait for a bit. Can’t recommend these guys enough!
First of all, car repairs or new tire purchases aren’t Exactly most people’s definition of a good time...but, when it’s time, This Big O has always been my favorite shop in the area. I’ve been buying tires and getting oil/fluid changes from them since we moved to the area. From ordering in oversized tires to fixing a/c systems they have always been upfront with costs and never started on repairs until after calling to confirm that I was good with the quote. Thank y’all for the great service! 5 stars all day
Great customer service! Looked around everywhere even online and they was able to get it in a timely manner EVEN BEAT AMAZONS PRICING AND SHIPPING TIME! They communicate with you after service to make sure things are going smoothly! The techs are well trained and reliable. Very clean atmosphere. I will be all my future business through them!☺Travis Ritter with Custom Fabrication and welding
This is a great company! Fast service, very friendly and accommodating staff! I will definitely be back for more service.
They have always taken care of me for a fair price.
A-plus service! Clean, friendly atmosphere, too.
Bought my FX250 truck tires here great customer service and fast professional care of my vehicle.
They were able to help us in an emergency, swift and kind
I was very surprised. I had went to Sams and they had no stock for my size tire 265 65 18 for my Tahoe. I was able to get four tires made by Cooper which is an Oklahomal company for under $700 installed, with a 55,000 mile warranty. This will be my new tire place!
Ronnie Peacock is awesome! David gave me an awesome deal. They are honest, wont charge you too much, and do a great job. I trust them with all my car needs.
Prices are reasonable, service was quick.
Great guys. Great service!
My wife and I were in town making deliveries from out of town and realized we had a low tire. We stopped here to see if they could get us in to check it out and not only did they fix the tire, but didnt charge us anything either. Thank you to the Big O Tire team on S. Broadway in Edmond for your kindness and prompt attention.
I took my car there to get 2 screws taken out of my tire. Not only did they get it taken care of quickly, they didnt charge me. Thats going above and beyond. Great people and a great place!
Im from out of town and my tire had a leak. They got me right in and fixed it.
Very gr8 people From the time me and my wife walked in the door they were great to us Kim does a very Great job Ronnie is a man of his word said he would have all 3 of my cars out and he did 8 tires alignment and windshield blades all out and one hour or so very great Personnel and people I would not Mind going back and spending my money with them thanks guysFrench
Jake is what you need when you’re in distress, he told me on the phone to bring my car and they will take care of me in a kindness most professional way I have ever experienced. So is David Huffman too, he came acknowledged me, and started the process. God bless you guys🙏🏽.
Ronnie and his team always take great care of us and our fleet of trucks and trailers! Were very grateful for them!-Swift Lawns
Awesome, personalized service here! Big O helped fix my tire and get me on my way quickly....and they didnt even charge me. Ill definitely be buying my next set of tires here. Shop local!
I went in with a car trunk that would not shut completely and one of the gentlemen who works there came out and fixed it for me at no charge. Nice people!
Best service with friendly employee
I wouldn’t take my daughters bike tires to these people. I spent over $1,200 with this company in May 2020. I hate I went to them. My car has not drove good since. When driving the car it shook terribly on the highway. After going back and forth to this company, finally realized that I needed Hub Centric Rings. They ordered them (took almost 3 weeks to get them) and installed them on my car. It continued to drive bad. 5 1/2 months later (Now, November 2020) I paid $150 to have it looked at and realized they put the wrong Centric Rings on the tires. Now, I have to buy 4 new tires and hub centric rings (another $600) because of the incorrect hub centric rings. Save yourself time and money. Don’t go to these people. $2k in 5 1/2 months.
I came in for a simple tire fix, and it turned out to be as simple as it should have been. I was able to walk in without any sort of appointment, and was finished in about 30 minutes. I will take that anytime.
Very friendly knowledgeable staff, they were great
This place is great. Great service advice and products. Need tires and or service go see Big O in edmond
Great experience! They were all so quick at getting my tire on!
A very honest place that has never screwed me over. The reason I remove one star is how overtly political it is in the store. Im not sure why I need politics during my oil change. The waiting room is always blasting Fox News, and with Covid surging, they put a passive-aggressive note about how wearing a mask should be a choice wah wah wah. Im not sure why they are so intent on alienating people. As someone with pre-existing conditions, it just makes me more nervous to go in there.
Friendly and fast service.
Very friendly staff, excellent customer service! I would definitely recommend over a Walmart auto care center.
We just left Big O Tires in Edmond Oklahoma. We are on the road from Texas to Nebraska and got a screw in our brand new tire. Called and talked to Ronnie Peacock and he said to come on in and he would take care of us. And he did and quickly. What a pleasant experience. If we lived in Edmond this is the only place we would come. So nice to leave a tire/auto place with a smile on your face. Thank you Ronnie. Becki and Larry.
We love bringing our vehicles to this location. The staff is so friendly, the service is quick and the cost is affordable. I appreciate that it is a non pressure environment and feel like I am treated like family.
Ronnie went above and beyond to make sure we got what we needed and then some. We will definitely be back. Thank you so much!!
Trust. That is what this Big O has of mine and deserves.After going to Bob Moore Subaru for an oil change and being told I needed to change my air filter and break fluid because it was dirty. I new I could get it done at Big O, shop I trust for less money so I took it to them. 30 minutes after dropping it off they called me and told me I didnt need anything done. My brake fluid was clean and didnt need to be flushed and replaced.I wouldnt have known better and they could have taken my money. That is why I use Big O tires for all my maintenance for all my cars.
Got me in and out in about 20 minutes for a patch. Hibdon and Discount told me 2 hours. Thanks a million
Great service, friendly, honest and reasonable prices!
Theyre the best, they take care of you. Ronnie the owner definitely trains his staff well. Theyre always quick and trusting, considering what you usually get at auto shops...if you know what I mean.
Very friendly. Treat you like family.
All these folks are AWESOME!!!!! friendly, helpful. above and beyond every time. let them take care of you. you will be blessed!
Great service and great prices.
I cant say enough about Ron and his crew. They have been my go-to shop for everything, not just tires, for almost 10 years. They are great, no-nonsense people.
Really like this big o. The service is excellent. They wont try to sell you on something that doesnt need to be done. Prices seem reasonable and the jobs are always done right.
Use them for most of my auto maintenance and repair. Prices are very reasonable and they do a good job.
These guys dont mess around! Fast and friendly
These guys saved my life. Other tire shops around wanted me to wait overnight to fix a flat. Here they got me in and out quick at an unbeatable price. You should never go anywhere else.
These guys are the best!!! I have done business with them for years and have always left happy. The are highly professional and their charges are more than fair.
Placement super accurate and friendly and explain any problems that could be in the future and was very prompt and was very pleased with the service provided
Great service as always.
Super professional and a good price point. Staff is helpful and knowledgeable. Use without hesitation.
Came in for new tires and breaks (per dealership). Was informed that I was misinformed by my dealership regarding the breaks and even showed me the pads. Ended up just getting 4 new tires at a great price .Fantastic customer service and great prices
Super friendly and good prices. We will be returning customers.
I never leave reviews but felt it necessary to share what a wonderful experience I had here! I called with my tire size, needing 4 tires on a Saturday afternoon. They not only had them in stock but for a fantastic price I couldnt turn down. I came at 2:45 and was back on the road within 40 mins. They offer excellent quality care for your vehicle and exceptional customer service. Would certainly recommend to anyone. Thank you Big O for your service!
Best place in Edmond. They dont disappoint. Doesnt matter if they close at 4 and you walk in at 3. They will get you taken care of. Knowledgeable and courteous and they do the job very well. They do Not over charge and I will be going there from now on.
I live in Oklahoma City and there are several Tire and car repair stores; however I will always make the drive to Big O Tire in Edmond. The service is impeccable from the time you walk in the door to the time you leave. I have been really impressed with their mechanics. I was surprised how knowledgeable they were about the issues going on with my car. I thought Big O Tire was just about tires, was I wrong! Prices are good and the owner has so much integrity, why would I go anywhere else. So worth the drive!
This is the best tire shop Ive ever experienced. In particular, this location blew my mind with their incredible customer service, very reasonable prices, and extremely helpful attitude. The owner was even working himself which says a lot for a company. Everyone there had a smile on their face even the guys working in the heat outside. There is even a beautiful young lady that works up front at the counter, and I think thats fantastic that in an industry dominated mostly by males they gave a woman a chance and she seems to be more than capable of helping with anything any of the men there can. I give this place a glowing five stars! I will never shop at another tire place and I will recommend this one to everyone I know!
Needed three trailer tires in the middle of a mowing day. We told them we need them quick and they replaced 3 of them in about 15 minutes at a great price, would recommend.
Service is okay. I’ll stick with discount tire from now on(In response to big o tires comment, yes I am positive it was this location. My family recently had 2 vehicles serviced there. Check the last name. They would either be under my husband or sons name)
Kevin, at Big O Tires, went above and beyond yesterday to help me get back on the road with reliable transportation. He helped me stay on budget, without sacrificing what I needed to be repaired. I wont send anyone anywhere else. Go see them, but be prepared to be amazed with the level of customer service here. I wasnt even pressured to buy more than I needed like at other tire shops. Great work, guys!!! I was able to take the kids to see Christmas lights last night, thanks to you!!!
Dropped my car off at 12:30 PM with no appointment to get four new tires and an alignment. Everything was completed within 50 minutes and it was a GREAT price. I will definitely keep going back.
I stopped by for an alignment check. They told me they could get to me in about an hour, so I decided to wait on it. 50 minutes later they came in and gave me the results of the check, which showed I needed to have an alignment. I asked if they could do it now and they said sure. About 20-30 minutes later I was on my way!Very pleased with the service and will recommend them to others. Thanks!
A very busy day but still was in-and-out in about an hour for an oil change and tire rotation. As always, the very best in customer service. Greatly appreciated!
Excellent customer service
I completely trust these people. I drive across town to come here and pass the 5 other car places simply because I trust and like these people.
My daughter and I were traveling from TX to MN and had a flat tire on our trailer. The husband and wife team, as well as the service guy, could not of been kinder or more helpful during a very stressful time. Thank you Big O Tires!
I had bought a pair of tires online because I got a great deal and was trying to get them mounted on my audi. Just incase you dont know, most Audis run low profile tires with big rims. I called around a few shops around and most of them either wanted to charge an arm and a leg to install them (Im talking $120 for 2 tires) or wouldnt even install because I didnt buy the tires from them.I called Big O at noon and the guy I spoke to was just pleasant and gave me a reasonable quote. Didnt need to make an appointment either. Arrived at their shop at 4:10 and left with a pleasant experience at 4:45. Absolutely fantastic. The manager (?) Or whoever took my keys was really really well mannered.I will be returning here for future work. Thank you so much
Excellent service from a staff that always goes above and beyond. While trying to save me money they fill every need that I have to keep my 13 year old car running smoothly. Dont know what I would do without them!
Jake always treats my car as if it was his own. Great customer service!!!
I have been a customer for 5+ years, buying tires, spare tires, oil changes and brakes. Always had a good deal and good customer service. Let everyone know that this is the best place to take your car in the Edmond and surrounding area! The people and the service is worth it.
I was in a blind and Big O took care of me immediately. They also provided a virus safe environment for me while I was there.
My husband and I went to BigOTires after we had a bad experience with another tire dealer. The staff had great customer service, they were friendly and did not try to pressure you. These tires were for my sons Jeep. When we dropped the Jeep off with the new tires, he was delighted. We will be repeat customers. Great people.
They take excellent care of their customers!
I went in to have tires put on that I had previously bought some where else. They were fast at getting them put on and they let me keep my old tires. They are very nice company. I even like the fact they had k love playing.
They were fast and did a great job, they really care about their customers
Knowledgeable and friendly staff, good prices, and great service!! I drive from the I-240 & Penn area just to go to a place thats trustworthy and has decent prices. It has been worth the trip every time!!
Other than having to wait quite awhile, I thought the service was great and I will return to the store.
These guys had my husband & I in & out in less time than they originally told us! 20 minutes!!!!!
Ronnie and his team are absolutely FANTASTIC! As long as Im living in Edmond, I will forever take my business to Big O. Keep up the amazing work guys! :)
These guys always take great care of me. I get the best quotes, and best service here. I have been and will continue to be a very satisfied customer.
Amazing customer service!
Top notch. Fast. Cost effective. Professional. Highly recommended!
I have always used Big O Tires in Edmond for my oil changes n tires since I moved to Oklahoma. They provide excellent service n are very friendly. They have never pushed me to buy anything n work with me if they dont have my brand of tires in stock.
Only shop that had the tires in the size I needed. 4 stars because I really would have preferred to not have to buy made in China tires. but overall very good.
Very fair, thorough, and accommodating. Bought several sets of tires over the years and other assorted maintenance.
Awesome! Who??? Big O Tires at 904 South Broadway. I can’t remember the last time I received such excellent customer service. On the Friday after July 4th, I had a bad tire I needed to get repaired quickly. No one was able to help me. Every place I went to ask for a repair was a 2 to 3 hr. wait – or drop it off and we’ll get to it sometime today. Only trouble was – I needed to wait for it. I didn’t have a way to get home and back again – and, I needed to use my car that day. It wasn’t so much even that I would have had to wait - I can understand being busy - but at many of the places I stopped, let’s just say the customer service was less than stellar.Big O tires was about my 6th stop. Even though they looked busy, I knew from the minute I walked in the door, things would be different – that I was some place where I would be helped. First, a gentlemen started to ask if he could help me and before I could even answer, another lady asked if I needed help. I told them what was going on and they said they absolutely could help me. “Give me your keys.” I was dumbfounded. They did repair my tire – and during my short wait I was able to enjoy their wonderfully cool waiting room while watching TV and reading magazines.When they were through, they explained what was wrong with my tire. And – they did not even charge me! Maybe they knew I was having a rough day and really feared getting stranded with a flat.One of the first individuals who helped me was Kim, who I believe said her husband owned the location – she was so incredibly nice! The business had the feeling of being a family-run business – they cared about their customers! I also learned they do much more than tires – like oil changes, brake jobs and more! I’ve already recommended it to friends.Big O will be the first stop on my list next time!
Big O has provided my tires and tire maintenance for at least 20 years.
Took good care of my car and me.
Excellent customer service, and fast!
I was at the funeral home .. why are you bothering me at a time of grieving?
Great service and Fast service