The absolute worst customer service on the planet. I put in a pickup order before 10am this morning and was charged immediately. No email saying that the item was ready to be picked up. Fast forward to 5pm the same day and after making 9 phone call attempts I finally get through to someone. The first call the girl had me on hold for 40 mins before I hung up and call again. Then I speak to a guy who said that they never received the order after I gave him my name and the order number. He said he would look into the problem and get back to me. Fast forward to 7pm and no response. I call again and demand a refund. At this point of this review its 7:32 and Im tired of hearing this hold music. Be very careful when placing orders here and if its an emergency, save yourself the headache and shop somewhere else.
I cant believe how dirty that store has gotten since I left over 12 years the soft lines dept never looked like that we were not allowed to have a Big mess like that you cant find anything it makes me sick to see it all the hard work I put into the Ladies dept wow I just get so upset .you better get more help and rude clerks were unacceptable when I worked there we would of got into trouble
Cheap and convenient.
Incompetent when it comes to any question and dealing with their own computer systems... Have had more than enough problems in the past few years... Taking my business elsewhere
My first experience here was awful! The woman at the drop off counter is so unprofessional it’s ridiclous! I called to ask if they had a medicine prior to driving up and was told the medicine was in stock- wasn’t told until I left and on my way home when she called that she was mistaken and they do NOT have the medicine. I told her I was turning around to pick up script back up and she said I have 2 minuets because she’s going to lunch. I explained I am still in the parking lot I just want to pick my script up due to your mistake I will be right in, please wait. She said “I’m going to lunch” and HUNG UP!!!!!! Hung up!!!! The medicine is for my 7month old baby! I can’t even believe when a place is at fault their employees have the audacity to treat customers in this way! I will NEVER be going here and I don’t recommend anyone here EVER!
Pharmacists in this location are great! My family doctor called for antibiotics prescription about 15 minutes before the pharmacy closing at 9:00 pm today (8/23/2017). I phoned pharmacist Christine to see if it is possible to receive the medication before closing. With her help and extra effort, we got the medication! A few months back, I remember this is the same Pharmacist Christine who called me to remind that I missed refill schedule. Back in the past June, my kid used oil materials from Amazon, causing adverse reaction on the skin, we went to the same pharmacy to get valuable consultation from a male pharmacist (I vaguely remember he is the manager of the pharmacy) for the right ointment. Every pharmacist is very pleasant to talk to, they constantly provide excellent professional services. I simply enjoy dealing with pharmacists at this pharmacy, and staff working at the pharmacy department especially a young gentleman who is pharmacy technician (but I didnt see him recently), and a retired lady working at pharmacy cash desk offer great services too. Thank you all! Wen
Just stood inline for 10 minutes only to have one of their rude associates yell out “we’re closed”. I stood in line at 6:55 PM and was continually ignored. Very unprofessional and way understaffed!
People frlendly but lines in general are soooo long! Its ridiculous!
Logistics behind their lines is terrible. I was skipped over several times before leaving.
Abby was rude and unprofessional
There so slow here. Everytime I go Im there forever. The people work at snails pace. But its the cheapest for meds
Nice store very clean.
The pharmacist is an incompetent idiot. He reminds me of the guy who shot up pulse as well.
Slowest, and rudest ever
The last time my experience was super horrible I spent 3 hours waiting to say that the Insurance did not cover I called the Insurance and they told me that they know keys to give you medicines for a few days to which the Insurance receives an information I finish my Insurance doing their job and that blonde is very arrogant and dirty is always with her long face, I dont know how she works with people who dont have anything professional.AC.