NEU and there team are very professional and super customer oriented. I recently moved from South Florida to New England and was not sure how to protect my Jeep from the winter weather. But Paul and the rest of the New England Undercoating Team made it so easy and explained everything in detail and took away any fears I had. They are also very reasonably priced. They also did such an amazing job. I am so happy, I found them. I highly recommend.
After researching multiple different companies I found NEU. Im glad I did. Straight forward, no nonsense service. Quality and thorough prep of my FJ frame to get rid of the rust then applying POR-15. Couldnt be happier with my investment to extend the life of my vehicle. I highly recommend NEU!
Absolutely great experience up until he took our truck in. After that any question was met with hostility and anger. The quality of work where it is plainly visible was gteat but anywhere that required effort none was exerted. Believe the one stars. This guy is a scam artist.
My mom had her 2021 Ford F-150 done by NEU. We love the job they did but if it’s even possible the owner is even better. Such a amazing person. We are telling all iur friends to go see Paulie. Highly recommend
As you can see from these before and after pictures, New England Undercoating removed, sanded, etched and undercoated the frame and all exposed metal on my 2012 GMC 2500HD bringing new life to a badly needed truck. Ive never seen two guys work so hard to prep this undercarriage to make the final product what it is. I highly recommend this to everyone who plans in keeping their Jeep, truck or car. Thanks NEU!!
Couldnt be happier with my experience at NEU. I read tons of reviews and did a lit of research before letting anyone touch my 2019 GMC Denali. These guys are resl pros. I was updated by Paulie all throughout the process. I wouldnt have believed him if he told me how much rust was under the wax coating GMC puts on there frame. Without seeing the videos myself. They saved my truck. This is my first ever review. I had to let people know how great of a experience my wife and I had. I have recommended them to my friends and family. 5 Stars for sure
The work done by this company is by far the best. Pauly (the owner) is such a great guy and really cares about his business, the jobs that get done, and especially his employees. All around good guy! My husband’s truck came out amazing and we couldnt be happier.
When I first went to NEU(New England undercoating) I was very nervous, I bought a car from a sketchy dealer and the truck was undercoated when I originally bought it. Overtime I realized the dealer hid the rust with the undercoating job they did. I went to NEU told them the story of how I was cond and they calmed me and reassured everything was fine and would do everything they could to make it work and stay within budget. After a while my suspensions were correct, the dealers hid the rust and rot. But NEU went out of their way. welded what was ruined with new high quality steel. reinforced the frame and did one hell of a job reundercoating my truck. It looked better than when I bought it! It looked new! I couldnt be happier with the outcome its worth every penny!
Very highly recommended 👌These guys go above and beyond to please their customers...They take a great deal of pride in the work they do and it shows...nothing bad to about them was very satisfied with their service
HACK WORK! I went with a buddy to pick up his truck and it was unbelievable to say the least. Missed spots, painted over mud, barley a single coat. It was embarrassing. The owner had an excuse for everything right down to the truck doesnt fit into our normal carwash. To cap it off all we kept hearing was this usually doesnt happen. We do amazing work. My guys are the best Talk about false advertising. Im glad I went along for the ride because I was planning on using this location for my own vehicles. I will be taking my business elsewhere without a doubt!
Very satisfied with the undercoating on my truck. Paulie and his team did a remarkable job and I would recommend booking an appointment at NEU to anyone who cares about their vehicle. Very happy with the results!
Thank you Paul had a great day enjoy my self a the party
This company did a great job of removing the rust off of my ‘05 F350. Paulie and his guys put a nice layer of protectant and reassured me i can always come back to get it touched up if needed. I don’t think itll need it though! They really got in there the best they could on an old rusty work truck! Thanks NEU, look forward to bringing the rest of the fleet in as it grows!
Overall bad experience. My vehicle was at their location for over 2 weeks. Once completed I inspected it and there was many missing spots that were not coated. I brought the truck back to get redone. I went back to pick it up and none of the spots we talked about were done. On top of that my full size spare tire was missing, which I never got back. I also inspected further and they only applied one coat when I paid extra for two. Nothing was de greased or sandblasted. Also, the coating they used was not POR-15, they used some cheap paint. It is peeling off in sheets after 2 weeks. So now my vehicle condition is worse that it was before bringing it. Basically Paul is a scam artist, do not do business with him. Also his employees where drinking alcohol when I went to pick up the truck for the second time, which is a big deal if they are moving around my company vehicle. FYI The pictures from the 5 star review is not from Pauls shop and is not his work, just a factory photo. Keep that in mind when reading the 5 star reviews.Response to Owner- I have the receipt, all of our conversations in messenger of you admitting to the issues, and you even have a picture of my truck on your Facebook account, so to say this is fake is a joke. After the third time of going there for the lifetime warranty I cut my losses and realized this was not going to turn out well. I left the honest review with the pictures to prove it to let people know of my experience. Calling this fake is proof he is a liar.
Great work unbelievable customer service wouldnt go to any other place highly recommended
The work done by these guys is unbelievable besides adding many years of life to my vehicle it has added to the worth of my truck,nothing but praise for this Company..Thank you
The job was so far beyond my expectations. These guys got it going on. I never had so much fun from the time I dropped off my 2020 Ford F-150 til the time I picked it up. Constant updates. Then they send me a music video featuring my truck. Everything they did from begging to end. This place is 1st class. I wish my dealer offered this when I bought my truck. I’m sure everyone will offer it soon. Best company I have ever dealt with. NEU You guys are the best. So happy I went to you. Cheers 🍻
Brought my 2014 Chevy Silverado 1500 on Monday to New England Undercoating, East Hartford CT. 3 days of prep work (grinding away rust and factory wax), and a day of multiple layers of undercoating later.... Shes brand new. 5 stars to Paulie and team at NEU!My truck went from Fiona the Ogre to Princess.
NEU is fantastic all around. I brought my 17 Sierra with a lot of surface rust which they got all off and coated everything with Por15. Paulie and his team are very thorough and you can see they take pride in what they do by the quality of work. Paulie does every car that comes through his shop like it is his own and he backs up every word he says. Lastly and I think most importantly with my experience not only did I leave NEU with a great job done and a lifetime warranty but I left NEU with a true friend. Paulie treated me like family. If I didn’t live an hour away I would be visiting that place every week. Bottom line great staff, A1 job, and great owner. I’m happy to be part of The New England Undercoating Family!!!
I have never experienced a better quality of customer service in my life. The whole crew over there from the the guy cleaning the bays to the owner Paulie. We’re outstanding. My brand new Ford F-150 looks like it’s ready for a show. My wife and I enjoyed the whole weekend with updates from the owner himself. This guy Paulie is a special person. He might not of wanted me to share this but he actually took time to call my son and talk about certain issues my son is dealing with. Paulie DiPietro.You are not just a great business owner. You are a incredible human being.
Was referred to NEU by my neighbor. He had his 2019 Ford F-150 undercoated by them. I was shocked by the quality and detail they put into their work. The updates on my truck made my wife and I. Very much at ease. To top it off. The owner spoke to us for a hour before we left. Great guy. That kind of customer service. Does not exist anymore.I’m sending all my friends and family to this place. Highly recommended
Couldn’t be happier with the job they did to my 2016 Chevy Silverado. I dropped it off Friday and watched it all weekend on Facebook. It was actually exciting. I don’t know how these guys did it but they actually made undercoating cool lol. Not only did I see updates on Facebook but the owner called me personally and gave me updates. Great people. Great company. It’s about time we got a real undercoating company in New England. Very Satisfied
Top notch service. Drove my 2018 Ford F-150 from Westerly RI. I had been looking for a company that did rust removal prior to undercoating. These guys were the only company who did it. I also have been searching for a company who uses POR-15. They were the only company to use it properly. couldn’t be happier with the incredible work they did. Overall Excellent experience.
Paulie and his team did a fantastic job with undercoating my truck! They even did the wheelwells and everything! Paulie sent me videos and updates throughout the whole process and guarantees all his work.To my surprise when I picked up my truck they even brought it to the car wash, cleaned my rims and tires so it looked brand new!When you do the math- if every year you have to re-apply with the oil based under coating it adds up really quickly. If you go with the deluxe package from NEU it is cheaper in the long run with a lifetime guarantee and a much better quality product.Paulie is extremely personable and takes care of you like your family. Without a doubt I would highly recommend and would recommend NEW to my friends and family.
With the everchanging weather we have in New England,the worst is the harsh chemicals that are applied to the roads to prevent ice and snow. Those chemicals erode metal like crazy. What New England Undercoating does is prepares your vehicle for a more durable coating.but with that process is the removal of the less than adequate coating,and rust that has already started.Under my truck,a 2010 Silverado Z71 has lots of areas that needed cleaning( scraping,wire brush etc) Not once did Paulie or his crew call me to persuade ne to give up on this,and buy another.No. NEU was professional,and I was patient. The end result was great!
My experience with New England Undercoating, was Excellent!!!!Paul and especially his crew were, professional, courteous, and friendly.The work completed was by far also Excellent. Paul even posted, daily, the step by step process that was being performed on my Jeep.I would recommend this business, and also the work they performed. I made an important and wise decision protecting my investment, and I couldnt be more satisfied.Jesse
Excellent experience. These guys are great. Kept me up to date through the whole process. Paulie is a genius. It’s about time somebody did undercoating the way it was supposed to be done. Highly recommend
Overall great experience. Paulie did my 2014 Dodge Ram. I can’t afford to buy a new truck. So I decide to try to save and bring it to New England undercoating. Best decision I ever made. Paulie sent me videos throughout the whole process. Great company. Highly recommended.
His an awesome guy likes to get the job done!!!
New England Undercoating gets 5 stars from me. My experience with this company was nothing less than incredible. I can’t believe I’m saying this about a undercoating company but I am. This is my 2nd try at undercoating. I tried New Hampshire oil last year. New England Undercoating is now removing that garbage . In my opinion it did nothing but cause a mess.They sprayed oil over right over the rust. I was shocked when the manager Cory showed me. I’m so glad I chose these guys. They sent me videos of all the preparation they did to my 2017 Chevy Silverado 2500 . The job came out better then I expected. I couldn’t be happier. The customer service is really what sets this company apart from anyone. This company is a winner. My son and his cousin are getting their trucks done this weekend. HIGHLY RECOMMEND
Amazing product applied the way it should be done! These guys did an amazing job undercoating my 08 silverado. Other shops wouldnt touch it but these guys did great on it and honestly saved the truck. No-one else does prep work, I wouldnt have my truck undercoated anywhere else.I will be back with other vehicles I buy in the future.
I have to say, I have only so far just made an appointment (not even been serviced yet), and the level of customer service I received from Paul was exceptional. Im looking forward to having my 2007 Ram 3500 shining like new on the underside. Thanks in advance!Edit: They even gave me a ride to the nearby car rental place! Quality at all levels!
I have been looking around for undercoating for a while. I saw their ad on Facebook. I have been doing more research that any man should ever do. My wife and I went with New England undercoating. Thank god I did. My friend went with New Hampshire oil and it looks horrible. You can scrape it off with your finger. My 2016 Toyota Tundra looks brand new. It was exciting watching updates on our truck. Very good company and better people.
This is what a polite decline of their services will get you. Harassing texts and a rude customer service experience. Save yourself the trouble and go elsewhere. This place is hit and miss and not worth the hassle
The team at NEU do an awesome job. They easily added years of life into my SUV. I brought in my car Thursday morning and was able to pick it up Friday afternoon before dinner! What sets them apart from other shops is the prep work that needs to get done before POR-15 is apply.i only got 1 coat so it was done a lot quicker.The process was painless and you pay for quality. I plan on undercoating all my future vehicles. And now I know just the right place to do it.
Took my 2017 Dodge Ram to New England Undercoating. I am very picky. I would even say ocd. I was impressed with the detail of work these guys do. Their was no overspray at all. Very happy I made the investment.
Couldn’t have been any better, undercoating job was amazing, if anyone needs undercoating done this is the place, any trucks I buy in the future will be getting done there
Wish I could give these guys a 11. I watched live updates on my truck through Facebook. That was pretty cool. The owner sent me pictures to my phone. The whole process was great. I agree with a previous person on here. I am so pumped that a real undercoating is finally in CT.
I took my truck there man the owner there was easy to talk to great vibe my truck was so bad I was thinking about junking it or selling it but man did they bring my baby back from the dead great work and would greatly recommend them to anyone looking man great work love it..... Im looking for more things for them to do.
I just bought a 2020 Ford F-150. I have followed these guys for months. I didn’t waist much time to undercoat my truck. I set up a appointment with New England Undercoating even before I picked it up. I couldn’t be happier with the way It came out. These guys are top notch. The quality of their product POR-15 is amazing. I will definitely tell all my friends and family. My new Ford will never see rust now. Thank you Paulie.
I found New England under coating online and was interested because of their Facebook page. I have a 1997 f350 that I wanted the frame painted. I went down to their shop and saw their work in person and booked an appointment on the spot. The owner takes good care of first responders and military and goes the extra mile for them. When I picked my truck up I was very happy with it. For the price you pay it is well worth it! I would recommend this company to anyone trying to keep there vehicle on the road and rust free.
Great customer service. Great communication. These guys go above and beyond. Anything I’ve asked them to do they have no problem with it and they get right on it. Happy I chose these guys and I highly recommend these guys to anyone that cares about there frames.
Paul is a great guy very professional and ready to explain the hole process form start to finish give him a call .
I brought these guys my Toyota Tacoma. Paulie said he could save it and do his best to make it look good. Are you serious ? My Tacoma looks brand new. I will refer everyone to them.
Got my undercoating done for my jeep the quality of work they do here is superb definitely recommend it
I had my 2016 Jeep Wrangler done at New England undercoating, Paulie and his guys did a Outstanding job . The best part was watching, the whole process of my jeep getting done on Facebook piece by piece! I recommend anyone to go to new England undercoating..
Excelente and profesional jobAnd great costumer service.
Take your time. I saw u on the peoples court with judge millian... Got charged with taking too long.. Quality takes time.... took 7 Days.. BUT ITS PERFECT! Thank you again Paul. HIGHLY RECOMMEND,
This was my second time having my 06 Duramax undercoated. First time was with a bodyshop which just sealed in the rust and made it worse. Had a couple of challenging spots that they had to go over a couple of times. So it took an extra day or two. Any questions or issues were taken care of no questions asked. This job looks like it will stand the test of time. Thanks again for your hard work! Have already recommended to a couple of friends.
Paulie and his team did amazing job on my jeep. I can’t thank him enough. The team in NEU made my jeep come back to Life, it was better then I expected I know my jeep is going to be protected for life.
Just had my second vehicle done at new england undercoating. Pick it up saturday morning . Saturday afternoon knock on my door. Paulie the owner says hey we forgot to put your fender skirts back onCan you stop in Sunday morning?Surprised to see the owner himselfFinding my address on a previous invoice. Bet he wont forget to get phone number next time
These guys went above and beyond my expectations! I will be bringing my other vehicles and recommend everyone else does too..
Great quality work in East Hartford by Paul and his crew also now body work specialist on hand for any extra work. My friend and I had 4 vehicles done in last 3 weeks everyone came out great.HIGHLY recommend
New England Undercoating is one best envisment you can make .for the lifetime of your vehicle. Paul is great. And his 2live crew.
Great Work..... Thank you for fixing the work the other shop did. I wont mention names... Not a rat.... BEST SERVICE AND QUALITY IN THE ENTIRE COUNTRY... # TRUSTINNEU
Excellent customer service the best in business my jeep came like new thanks Good I find them on time I recommend dont wait to much and make your appointment
The best undercoating around. Paulie and his crew took care of my Jeep and I couldn’t be happier.
They did my truck quick, pristine, and very nice. Recommend it to anyone that wants to get their truck done!
Great owner
Best customer service around.. great price too.. highly recommend
Thank you Paul. My vehicle is now protected from the salt, snow ice, rain... IT LOOKS ABSOLUTELY BEAUTIFUL....
The service was very good. The work was done thoroughly to ensure that our vehicle will be protected in the future as backed by the lifetime warranty.
I just had my 2020F-150 undercoated by these guys. My truck is white. I was considered about overspray. When I got my truck back I couldn’t believe my eyes . The POR-15 undercoating was amazing. Hard as a rock and absolutely NO OVERSPRAY ! My frame will never see rust ! The value of my truck increased double what I paid for it. I recommend these guys. Not only recommended but not to get it is just plain crazy . Paulie and his crew are nice respectful and funny. Pauli’s had me laughing for a hr. This guy is good !!!
Its good. Great job on both my vehicles. Done fast too. Thanks
Brought my Jeep Wrangler in and got it back within three days, the coating was perfect and the finish looked nice and smooth, no spots were missed and paulie had me cracking up in the office when I went in to pick up my truck, definitely an amazing shop and paulie is an amazing businessman !!!!
Paul and his team undercoated my new GMC and it came out fantastic! Not a spec of black on my white paint! Highly recommend Paul and his team.
Richie is the best undercaoter in the business and real quick with the work that needs to be done
I Hate to see these bad reviews on here.. I JUST CANT BELIEVE THEM.. Paul and his team Made this process so easy i wish i had more vehicles... And I will definatelly recoomend to my friends and family and anyone else...SORRY YOU ARE HAVING TO DEAL WITH FAKE, BAD REVIEWS... PAUL IS THE MAN AND HE WILL FIX ANY ISSUE U HAVE,
Finally a company who does undercoating the way it was meant to be done. I couldnt be happier with my experience with Paulie and his crew. I will most definitely refer them to all my friends and family.
Love the place Paulie like big bro!! Quilty is amazing
I would never recommend this company to any one . If you want to loose your money just throw it away. The so called owner Paul Dipetro doesnt know anything about this undercoating. This man will try to talk over you blame employees for his lack of not knowing what hes doing.This company is running illegal shop. .I say it again this company is fraudulent
Good prices
Paulie is a great guy. Customer service is A1. I know my charger will last forever 👍
Do not use these people ! They did one truck and it came out ok . I dropped my Jeep off and 2 weeks later I had to pick it up with no work done to it but the did let it ifle until it overheated so bad it melted the cylinder head . I was told they didnt do it !!! I had to be toeedhone from Connecticut to Massachusetts!! I gave cash as a deposit and they wrote a check for my deposit that bounced ! It took me 3 weeks to get my deposit back and $ 1500.00 to fix my Jeep . You have been warned !!!
Paul is the man, If its not right he will fix it,, and he gave cash bacl, Thank You Paul DiPietro, Will recommend friends and family.
Best deal around and fantastic customer service. Highly recommend.
Did an amazing job on my truck
Thank you for protecting my vehicle, i will recommend to everyone