Pharmacy said it would be an hour before prescription was ready. I go up there 2 hrs after to pick up and still told it would be about a 15 min wait. There were 5 people working when I was at the counter. WTH are they doing that they cant have something ready to go after 2 hrs? Absolutely the worst pharmacy in Dunn. Hospital pharmacy is THE best one to go to in Dunn.

Joyce at Pharmacy was absolutely horrid. Extremely rude and condescending. I can’t even believe how awful she was. I’ll never come back to this location

Went there last night my medicine was not ready. Got there this morning with the new hours, and still not ready. Will not be choosing them again.

I witnessed something today at this location that I hope I never ever see again. There was a deaf customer in pharmacy at the window and the young lady offering her the most horrible service was shouting at her as if she could hear her, when she was clearly deaf!!! This woman, who we later find out is the manager of the store, was being extremely rude to this woman. This is unacceptable. Her name was Kristen, and the pharmacist, who was just as rude to her, was named Chris...This behavior should not be going on in this time of inclusion for our citizens with disabilities!!! This is the only store in Dunn, North Carolina and we would like to think that this behavior will not be tolerated!!!

The slowest service ever with zero regard of everyone’s time but their own.

This used to be one of the fastest and most friendly pharmacies around but over the past year it has became a total headache to pick up or even drop off a prescription. Some of the staff can be rather rude. One of the workers became very disgruntled with my wife over a coupon we were trying to use for a rather expensive perscription. I will no longer take my business to this location. I would rather help the small businesses out anyway and its what I should have been doing all along.

Fast and polite

Sam that works in the pharmacy is very helpful and friendly. If the other employees are half as friendly as her, that is a blessed store.

This is the second review that I have left for the Dunn Walgreens in the last 2 weeks. Somehow, they keep deleting my reviews. I am just being honest, so not sure why/how they are allowed to delete reviews. I used this Walgreens for the 7 years that I have lived in Dunn. When the Rite-Aid closed, and the old crew left, and the new crew took over, the customer service has suffered severely. The pharmacy staff is rude and condescending, and do whatever they can to avoid filling my prescriptions. The last script that I brought in for my son to be filled was on day 28 of a 30 day supply, and the pharmacy technician FLAT OUT REFUSED to fill it! Since when can you not fill a prescription on the 28th day of a 30 day supply! I asked him to run the insurance, and it went through with NO PROBLEM! They just seem like they do whatever they can to avoid having to work! The tech told me to come back on DAY 31, which happened to fall on a Saturday! Are you kidding me?! They want me to come back to fill the script on the day it ran out?! Ridiculous. What if they were out of that particular medicine?! (Which they are out of it quite frequently, I might add). That was the last straw. I will NEVER use their pharmacy services again. The new pharmacy I use had no problems filling it on day 28. In fact, they told me that is when you are SUPPOSED to have it refilled! They laughed when I told them what Walgreens said! They filled it in less than 5 mins, and were super nice and helpful. Plus, they are a local business which I would much rather use anyway to support the little people. The only reason for the 2 stars is that there are a COUPLE of technicians at the Walgreens that are helpful and super nice. Other than that, I am DONE with the Dunn Walgreens. If you like to wait, get hassled when you bring in a prescription to be filled, and like rude and condescending service, then this Walgreens is for you! If not, choose the local brick and mortar pharmacies where the service is fast and the staff are kind and helpful!

If you want a pharmacy that shorts you on your prescription then by all means this is the place for you! I watched my 75 year old grandmother open her prescription alongside my mother where we counted 60 pills in which the quantity was supposed to be 90. Let me preface this by mentioning my grandmother goes to pain management and has to have her nerves burned by a doctor to help with her back problems. She does a very good job of rationing out her pain pills to the amount she needs and never takes more than 3 a day! Her doctor is also aware of this because they cut her prescription by 10 pills last month because she brought back a bottle with 16 leftover. So here you have an honest woman whos about to be in a lot of pain because of a pharmacy unwilling to admit they either 1) made a mistake or 2) had someone in the pharmacy steal her pills. I understand that percosets are a controlled substance but with her age and the fact that she has NEVER had this problem before... why are these people so unwilling to admit they made a mistake or that something shady is going on in their pharmacy?! All they had to say was, Maam it was circled and initialed so the count was correct on our end. So I guess theyre saying we have to take their word that 90 pills were in the bottle when CLEARLY there were not. Im just saying something doesnt add up!! I never write negative reviews but I wish I could give this pharmacy zero stars. I will be having my grandmother contact the police.

Amber in the pharmacy is one of the best Pharmacy Techs they have on staff. Called her to check my prescription status, said they did not have it yet. I then called my doctor to confirm, after being rudely dismissed about if they sent it over, I called back. Amber picked up said she still didnt have it but when it came in, she would handle it asap for me and offered to sign me up for a the text notifications. I said Id like that and thanks so much! 5 minutes pass and I get a call from Walgreens, Amber called me back just to let me know she got it in, and shes working on it and gave me an ETA of 20 min. I was shocked she called me back since she signed me up for the text notifications, so that was nice. Then she took it a step further by calling me again and notifying me that she doesnt have my insurance on file and to bring in my card when I come by. She went out of her way to call me 2 separate times just to keep me informed and to make the transaction as smooth and easy as possible.

Friendly staff and clean

The best pharmacy in Dunn, NC. Great hours and staff.

Its the slowest walgreens Ive ever been to. And the staff looks like they need an energy drink

Its a nice place recommended to go and pick your medicine

I would give zero stars I will never go back to this pharmacy they go based off of your prescription they dont know me but they dont need to judge. They have poor customer service the worst attitudes!

This Walgreens is horrible. Every single time I come here I have to wait about 30 to 40 mins for simple prescriptions and most of the time they don’t even have what my doctor has prescribed. Today my doctor sent over a simple antibiotic amoxicillin for my son’s ear infection at 530. I wait for 30 minutes before I go to the drive thru because I know they are slow as always and I still get told to wait. They need to do better. People come to the pharmacy because they are sick and it’s even worse when you have babies that are sick having to wait in the parking lot over 30 mins for the pharmacy. Walgreens in Dunn needs to do better.

If you plan to go get a flu shot prepare to wait at least an hour.

Switched my prescriptions over from Walmart, signed up for the text alerts, and have had only positive things to say about this pharmacy.

Worst pharmacy ever!!!! I have given this place about five attempts and EVERY time it takes three times the time you are told when you drop off to receive your medication. I have even spoken to the pharmacist herself and nothing has changed! Save yourself time and stress and go elsewhere!!!!

My husband went to pick up a prescription and waited in line. The employee (male) called a girl standing at the back of the line and said he could help her first. Rude!

Best pharmacy around

Great Store

Good